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"My family and I had a lovely time with Erina Cruise. The staff went above and beyond to provide amazing service. The staff was so kind and the views from the ship are stunning. "

"Stayed here for a week, had a lovely time playing golf and doing the day cruise around ha long bay which was organised by the hotel. Simon made us feel really welcome and comfortable during our stay. He couldn’t have done more for us and checked in with us throughout. My boyfriend was really unwell during our stay and as soon as Simon was aware he did everything to help which made it so much easier for us, we were grateful to be there when he was unwell. Thank you! "

"The hotel and room was immaculate. The staff went over and beyond to help. Big thank you to Joycee on reception she was professional and extremely helpful. What a fantastic place to stay, we will definitely be back"

"Hotel staff was very helpful and friendly. The decor of the hotel is beautiful. The hotel was new so not all of the restaurants were open yet but we enjoyed our stay."

"Very nice staff and hotel"

"Great to stay clean, comfortable and close to everything... food was great, staff were wonderful and special mention to reception who were superb...highly recommend"

"Whole experience was great. Had a lovely meal in the pavilion, and breakfast in the buffet was also great, no complaints "

"Spent 2 days with family at hotel. Would definitely recommend. Quick ride to boat terminal. Room was clean. Pool was great for the kids. The 2 ladies, Diem Phuong and Duong Hue , were of great help. Some staff can speak English and Mandarin. Hope you enjoy as much as my family did. Only thing to keep in mind that buffet breakfast hours are different from weekdays to weekends. "

"Our room was perfect. Brand new, well maintained and constructed. Nice view of the bay. The pools were excellent. Facilities were solid and there was a mart on site. Housekeeping staff very nice. Front desk was average. Breakfast was average. Not much in the area so be prepared to take a Grab. Would stay again."