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Nhận xét về Khách sạn Golden Lotus Halong

3 out of 5
Khách sạn Golden Lotus Halong
Tổ 1, Khu 2, P.Bãi Cháy Đường Hạ Long, Hạ Long

Nhận xét

7,6

Tốt

Đánh giá 10 - Xuất sắc. 1/8 nhận xét" "
Đánh giá 8 - Tốt. 4/8 nhận xét" "
Đánh giá 6 - Được. 3/8 nhận xét" "
Đánh giá 4 - Kém. 0/8 nhận xét" "
Đánh giá 2 - Tồi. 0/8 nhận xét" "

8,6/10

Sạch sẽ

7,6/10

Nhân viên & dịch vụ

7,0/10

Tiện nghi, dịch vụ

8,0/10

Điều kiện & cơ sở vật chất nơi lưu trú

Nhận xét

10/10 - Xuất sắc

Khách đã xác thực

Thích: Sạch sẽ, nhân viên & dịch vụ, tiện nghi, dịch vụ, điều kiện & cơ sở vật chất nơi lưu trú
The room was very clean and the staff were nice, though their English was pretty limited. Breakfast was tasty. There is a big building under construction next door, which made things a little noisy, but not so much that I was seriously bothered by it. The location was convenient, just a few minutes walk from the Sun World amusement park, which I highly recommend checking out, if you have time, and the adjacent strip of outdoor restaurants. It’s also just a short taxi ride from the port for the cruises. The area is fairly dead during the day, but comes alive at night. Be prepared with cash, as most places in the area do not accept credit cards; even the spa at the biggest hotel in the area was cash only. Also, almost no one speaks English in town, so get your translator app ready. Don’t be afraid to wander out, though. I’m glad I did!
Lưu trú 1 đêm vào Tháng 8, 2019

8/10 - Tốt

Khách đã xác thực

Thích: Sạch sẽ, nhân viên & dịch vụ, tiện nghi phòng
Good hotel but why weren’t we warned beach was closed and no beaches near No beach was a disaster
Lưu trú 3 đêm vào Tháng 1, 2019
Sao Nguyen trả lời vào 08/02/2019
Dear, Thanks for your feedback. But you seem to have misunderstood something, the beach is about 10 minutes walk from the hotel, and it is obscured by the opposite park. Because you came in the winter, the beach services have stopped providing, but the beach is always open for people to visit. Thanks and best reagard! Sao, Nguyen Thi

6/10 - Được

Khách đã xác thực

Thích: Nhân viên & dịch vụ, điều kiện & cơ sở vật chất nơi lưu trú
簡單的飯店，櫃檯接待人員會說簡單的中文，團客多，整潔需再加強。
Lưu trú 1 đêm vào Tháng 1, 2019

6/10 - Được

Thomas_R_M, Palos Park, IL

Thích: Sạch sẽ, điều kiện & cơ sở vật chất nơi lưu trú
We stayed during the off season, so the hotel was relatively empty. OK hotel, more geared toward Vietnamese and Asian travelers, which should not be an issue for most. Rooms are small and clean. Complimentary breakfast was fine, Asian fare that also included some western, made to order eggs (omelets, boiled, etc.) The staff was pleasant. Most staff have limited English, but hey you’re in Vietnam, use Google Translate and there are no issues. The location was fine, across the street from the Hotel Mường Thanh casino and near the Sun World Park. One issue was that behind the hotel there was construction of what appears to be a huge complex going up. Construction was ongoing 24-hours, though at night the noise wasn’t bad, we were able to fall asleep. It appears the hotel does not have a bar, and the in-room mini bar had water and soda only. Not a big deal, right outside the hotel there are numerous local street vendors selling food, water, soda, beer, etc. Bring or buy (from a store) your own soap for the shower. The hotel only had tiny hand soap, which was the size of a throat lozenge. Shampoo was provided. We only wished they had in-room safes to lock our passports and valuables. The hotel only had a “safe” at the front desk, which we didn’t use. The staff made copies of our passports the first day, then two nights later a hotel night manager asked for copies of our passports again since he couldn’t find them. So I’m glad we didn’t leave our passports with the front desk.
Lưu trú 3 đêm vào Tháng 11, 2018

8/10 - Tốt

SEONG WOOK

Thích: Sạch sẽ, điều kiện & cơ sở vật chất nơi lưu trú
Everything are good
Good location. No carpet clean room. Shower pressure is good.I want to be stay there again.
Lưu trú 2 đêm vào Tháng 10, 2018
Bich Ngoc trả lời vào 25/10/2018
Thank you for choosing and supporting our hotel. Hope in the future will continue to serve you. Many thanks!!!

6/10 - Được

Stephanie

Thích: Sạch sẽ, điều kiện & cơ sở vật chất nơi lưu trú, tiện nghi phòng
Basic but good price
This is a very basic hotel. The staff barely greeted us upon check in, nor did they offer help in the area attractions. But, the room was clean and comfortable, and it is in a great location to access the theme park and local shops and restaurants. If you have everything planned for your trip but need a place to sleep, I would highly recommend this place. For the price, I honestly can’t complain at all.
Lưu trú 1 đêm vào Tháng 7, 2018
Sao Nguyen trả lời vào 06/08/2018
Thank you for choosing our hotel and for your feedback. I regret the inconvenience you experienced while staying at our hotel. The staff did not welcome you enthusiastically because their English is not good. We will overcome this situation as soon as possible. We are honored to welcome you on your next visit to Vietnam. Best regards!

8/10 - Tốt

Kit, KL

Thích: Sạch sẽ, điều kiện & cơ sở vật chất nơi lưu trú, tiện nghi phòng
Central
Excellent location if you want to visit Sun World. We had a kid along with us, he fell sick and vomited at night. So we used the towel to clean him up and clean up the place. In the end, we get charged for soiling the towels. Never in my years of traveling around the world I experience this
Lưu trú 1 đêm vào Tháng 1, 2018

8/10 - Tốt

Khách đã xác thực

Thích: Sạch sẽ, nhân viên & dịch vụ, điều kiện & cơ sở vật chất nơi lưu trú, tiện nghi phòng
Good location.
STAFF, even they can't communicate in english but they try to help as much as they can. I am impresing them.
Lưu trú 3 đêm vào Tháng 11, 2017
Esther Nguyen trả lời vào 20/12/2017
Thank you for your feedback about Golden Lotus Halong hotel and thanks for stay with us. We're so sorry for your discomfort here. We will try our best to give the best experience to our guests. We look forward to seeing you in the future.