Cảng Hòn Gai (Bến tàu Vinashin), Hạ Long, Quảng Ninh
Nhận xét
9,6
Ngoại hạng
Tất cả nhận xét được hiển thị đều là từ trải nghiệm thật của khách. Chỉ những khách đã đặt kỳ lưu trú với chúng tôi mới có thể gửi nhận xét. Chúng tôi xác thực nhận xét theo nguyên tắc của mình và đăng tất cả nhận xét, dù tích cực hay tiêu cực.Thông tin thêmMở trong cửa sổ mới
Đánh giá 10 - Xuất sắc. 7/9 nhận xét" "
10 - Xuất sắc
7
Đánh giá 8 - Tốt. 2/9 nhận xét" "
8 - Tốt
2
Đánh giá 6 - Được. 0/9 nhận xét" "
6 - Được
0
Đánh giá 4 - Kém. 0/9 nhận xét" "
4 - Kém
0
Đánh giá 2 - Tồi. 0/9 nhận xét" "
2 - Tồi
0
9,6/10
Sạch sẽ
9,8/10
Nhân viên & dịch vụ
10/10
Tiện nghi, dịch vụ
9,4/10
Điều kiện & cơ sở vật chất nơi lưu trú
Nhận xét
10/10 - Xuất sắc
Nga, California
Đi cùng gia đình
04/10/2019
Thích: Sạch sẽ, nhân viên & dịch vụ, tiện nghi, dịch vụ, điều kiện & cơ sở vật chất nơi lưu trú
We got upgraded to the new Legend Sealife ship. Beautiful big room with breathtaking view. Service staff & ops manager always cheerful and try their best to please customers. We stayed one night, welcome lunch and goodbye brunch were excellent but dinner was just ok. Good itinerary for a two days one night stay. Highly recommend the new Legend Sealife ship.
Nga
Lưu trú 1 đêm vào Tháng 10, 2019
Nguyen Thi Van Nha - Julia Nguyen (Ms.) trả lời vào 05/10/2019
Dear Ms.Nga Pham, Thank you for your messaged and sharing your thoughts and thank you for recently chosen to stay with us and I am definitely hoping your journey to be comfortable, experienced, safe & fun, ... At Sealife Group Cruises, we always strive to provide you/oversea customers a short beautiful experienced holiday in Lan Ha Bay with the most comfortable, friendly attentive service and we are always hoping to be your first choice. Thank you again for choosing Sealife Cruises, I trust you're last stayed has been enjoyed, happy, fun and hope that you will continuing to use and recommend our company services for your/your friend's holiday need in the near future. Sincerely Yours,
8/10 - Tốt
André
10/09/2019
Thích: Sạch sẽ, nhân viên & dịch vụ, điều kiện & cơ sở vật chất nơi lưu trú
André
Lưu trú 2 đêm vào Tháng 9, 2019
Sealife Group Team trả lời vào 13/09/2019
Dear Valued Clients, Thank you for your review and sharing your thoughts and thank you for recently chosen to stay with us and I am definitely hoping your journey to be comfortable, experienced, safe & fun, ... At Sealife Group Cruises, we always strive to provide you/oversea customers a short beautiful experienced holiday in Halong Bay/Bai Tu Long Bay with the most comfortable, friendly attentive service and we are always hoping to be your first choice. Thank you again for choosing Sealife Cruises, I trust you're last stayed have been enjoyed, happy, fun and hope that you will continuing to use and recommend my company services for your/your friend's holiday need in the near future. Sincerely Yours,
10/10 - Xuất sắc
Khách đã xác thực
Đi cùng gia đình
22/07/2019
Thích: Sạch sẽ, nhân viên & dịch vụ, tiện nghi, dịch vụ, điều kiện & cơ sở vật chất nơi lưu trú
Clean, good food, excellent staff and services. Exceeded my expectations. Highly recommended.
Khách đã xác thực
Lưu trú 1 đêm vào Tháng 7, 2019
Sealife Group Team trả lời vào 13/09/2019
Dear Valued Clients, Thank you for your messaged and sharing your thoughts and thank you for recently chosen to stay with us and I am definitely hoping your journey to be comfortable, experienced, safe & fun, ... At Sealife Group Cruises, we always strive to provide you/oversea customers a short beautiful experienced holiday in Halong Bay/Bai Tu Long Bay with the most comfortable, friendly attentive service and we are always hoping to be your first choice. Thank you again for choosing Sealife Cruises, I trust you're last stayed have been enjoyed, happy, fun and hope that you will continue to use and recommend my company services for your/your friend's holiday need in the near future. Yours Sincerely,
10/10 - Xuất sắc
Khách đã xác thực
02/11/2018
Thích: Sạch sẽ, nhân viên & dịch vụ, điều kiện & cơ sở vật chất nơi lưu trú, tiện nghi phòng
Great service team anyone could ask for.
Amazing service by the Sealife Cruise team. The cruise manager, Jackie was very accommodating and made our stay a memorable one. The food on board was surprisingly excellent for a small cruise ship. The amenities on board is also clean and cosy, though dated a bit. However Jackie and team made our stay on board worth while.
Khách đã xác thực
Lưu trú 1 đêm vào Tháng 10, 2018
Sealife Goup Management Team trả lời vào 29/11/2018
Dear Valued Clients,
Thank you for your messaged and sharing your thoughts & thanks you for recently chosen to stay with us and i am definitely hoping your journey to be comfortable, experienced, safe & fun, ... At Sealife Group Cruises, we always strive to provide you/oversea customers a short beautiful experienced holiday in Halong Bay/Bai Tu Long Bay with most comfortable, friendly attentive service and we are always hoping to be your first choice. Thank you again for choosing Sealife Cruises, i trust your last stayed have been enjoyed, happy, fun and hope that you will continuing to use and recommend my company services for your/your friend's holiday needs in the near future.
Sincerely Yours!,
10/10 - Xuất sắc
Richard K T, Singapore
03/04/2018
Thích: Sạch sẽ, nhân viên & dịch vụ, điều kiện & cơ sở vật chất nơi lưu trú, tiện nghi phòng
Cruise Manager & his crew made all the difference
My family of 4 was pleasantly surprised by the 2 day 1 night cruise. It was packed with so many activities with a very friendly and hardworking crew who continuously ensured that we had a great time and at all times.
The very jovial cruise manager reminded us that he was not Jacky Chan but Jacky Phan. He performed a dance with his crew and sang solo like a pro. And he taught passengers tai chi.
What impressed me most about Jacky was his personal touch. He engaged and spoke with every passenger young and old and visited every table at meal time to ask whether everything was ok.
And he watched over the safety of passengers very closely. I saw him rowed his kayak back to the last pair of passengers to ensure that they returned to the ship safely.
What was even more surprising was the multi- talented Ms Sunny. She checked us in, briefed us on the history of Halong Bay and the cave and taught us how to make Vietnamese spring rolls. She even took us through the pearl farming process and she too sang solo like a pro.
Thanks to Jacky, Sunny, Mr Ha and the rest of the crew, our cruise in the fascinating 7th Wonder of Nature was absolutely memorable. They made all the difference.
Richard K T
Lưu trú 1 đêm vào Tháng 3, 2018
Management Team trả lời vào 15/04/2018
Dear Mr. Tan Kok Tong,
Thank you for your excellent review & many thanks for your recently chosen to stay with us and i am hoping your journey to be comfortable, experienced, safe & fun, ... At Huong Hai Sealife Cruise, we always strive to provide you/oversea customers a short beautiful experienced holiday in Halong Bay/Bai Tu Long Bay with most comfortable, friendly attentive service and we are always hoping to be your first choice.
Thank you again for choosing Huong Hai Sealife Cruise, i trust your last stayed have been enjoyed, happy, fun and hope that you will continuing to use and recommend my company services for your/your friend's holiday needs in the near future.
Yours Sincerely,
10/10 - Xuất sắc
Ana Paula
02/01/2017
Thích: Sạch sẽ, nhân viên & dịch vụ, điều kiện & cơ sở vật chất nơi lưu trú, tiện nghi phòng
Perfeito
Impecável. Da estrutura do barco ao serviço da simpática tripulação.
A festa se reveillon foi sensacional, preparada com muito carinho e animação.
Apenas a comida que não é das melhores, mas que em em nada compromete a estadia.
Ana Paula
General Manager trả lời vào 19/01/2017
Dear Ana Paula,
Thank you for your kind words on your stay experience at Huong Hai Sealife Cruise. We are glad that we have exceeded your expectations of our services and we aim to keep it that way. Your kind words for the breakfast, the excellent service and the Italian restaurant. We will surely be glad to welcome you back!
Sincerely,
Mr. Ben
Sales Manager
10/10 - Xuất sắc
Mohammad A.
08/12/2016
Thích: Sạch sẽ, nhân viên & dịch vụ, điều kiện & cơ sở vật chất nơi lưu trú, tiện nghi phòng
5 star service
excellent service
Mohammad A.
General Manager trả lời vào 19/01/2017
Dear My Valued Customer,
Thank you very much for taking your time to share your review in details following your recent stay with us. I am really pleased that you enjoyed everything on our cruise, once again thank you very much - we are looking forward to your next visit.
Sincerely,
Mr. Ben
Sales Manager
10/10 - Xuất sắc
Khách đã xác thực
16/09/2016
Thích: Sạch sẽ, nhân viên & dịch vụ, điều kiện & cơ sở vật chất nơi lưu trú, tiện nghi phòng
Inmejorable
Atención personalizada, un equipo de trabajo buenísimo, recomiendo el crucero por su calidad en servicio, instalaciones, programación, recomiendo el viaje de 2 noches 3 días, no funciona internet.
Khách đã xác thực
Huong Hai Sealife Cruise Team trả lời vào 22/11/2016
Thanks for staying with us. We work hard to make our guests happy and appreciate your feedback!
8/10 - Tốt
KI-, 関西
25/04/2016
Thích: Sạch sẽ, nhân viên & dịch vụ, điều kiện & cơ sở vật chất nơi lưu trú, tiện nghi phòng