Cảm ơn quý khách đã dành thời gian đánh giá về chất lượng dịch vụ của khách sạn. Chúng tôi trân trọng những đánh giá của khách hàng và coi đây là động lực để khách sạn ngày một hoàn thiện hơn. Trân trọng.!

Dear Sir/Mrs Loi,Thank you for staying at Vincent Ha Long Hotel. Moreover, you have taken the valuable time to leave compliments for our hotel. That makes us even more motivated to try to provide the best experiences and services to Vincent's customers. We look forward to welcoming you on your next visit to Ha Long Bay. I wish you good health and success.in your work. Cordial greetings. Vincent Ha Long teams!

Dear Mrs. Wendy,First of all, Vincent Ha Long Hotel would like to send our sincere thanks to you and your family for trusting and choosing us for your long trip. The entire hotel staff is pleased to receive your review and to know that you were truly happy and comfortable during your stay at our hotel. Your encouragement is a priceless gift that helps us try harder to improve and improve our services. See you again on your next trips to Ha Long. Wishing you good health and many interesting tríp.Best regards!Vincent Ha Long Team

Mr. / Mrs. Clement, First of all, allow us to thank you for choosing Vincent Ha Long as your place to stay among the many hotels in Ha Long. We are very pleased and happy to receive your attention and affection for the Hotel. It's very valuable that you took a moment to rate us, your sentiments are one of the sources of motivation that help us try harder to welcome guests who may come to us when See your rating. Hopefully Vincent Ha Long is always an ideal stopover every time you visit Ha Long. Wishing you health and success. Best regards ! Team Vincent Ha Long

Dear Mr. Giuseppe; We thank you for choosing Vincent Ha Long Hotel as your holiday destination and for taking the time to share your experience here. We regret that we have not completely met your wishes when staying at Vincent Ha Long Hotel. We need to emphasize one thing, the characteristics of tourism in Ha Long in the summer time will often have many families (including young children accompanied by their parents) so it will be difficult to avoid the noise and sounds. Due to the excitement of young children as they explore new spaces. We have tried to convince guests who are staying the same time as you, but we cannot remind those guests with a harsh attitude because they are also our customers. All guests are always warmly welcomed and guaranteed fair service when coming to Vincent Ha Long Hotel, we are apologize to you that the volume of young guests has affected to your experience. Regarding the breakfast buffet, according to the hotel's regulations, the time starts from 6:30 a.m. and ends at 9:00 a.m, after 9:00 a.m, staff at the restaurant and kitchen department will need time to prepare to serve the guests use the lunch. The chef and the restaurant staff have tried to add more food so as not to affect your experience. We have tried to overcome these problems by upgrading your room to a higher class room, which has more space and is less affected by noise. However, that still doesn't really meet your expectations. We are really apologize to you. Once again, we thank you for your comments, this is a lesson for us to learn for the next time. We hope to welcome you back in winter and enjoy breakfast at Vincent Ha Long Hotel to the fullest.Kind Regards,Vincent Ha Long

Anh Cường thân mến!Cảm ơn Anh đã lựa chọ khách sạn Vincent cho chuyến đi Hạ Long của Anh. Thật là vinh hạnh và may mắn cho tất cả nhân viên của Vincent khi được Anh cho số điểm vô cùng ưu ái 5/5, đây cũng là động lực vô cùng to lớn để chúng tôi phát triển và hoàn thiện hơn nữa các dịch vụ và tiện ích của Khách sạn nhằm mang lại sự thỏa mãn nhất đến với Anh cũng như những khách hàng yêu quý của Vincent Hotel. Hy vọng Vincent luôn là điểm dừng chân tin tưởng của Anh mỗi khi đến Hạ Long. Chúc Anh và gia đình sức khỏe và có nhiều chuyến đi thú vị.Trân trọngVincent Hạ Long Teams

Dear Mr/Mrs/ Adrian,Vincent Hotel would like to thank you for trusting and choosing us for your trip. The entire hotel staff is very happy to receive a perfect score from you, which is the motivation for us to try to improve our services. Hope the hotel is always a place that you remember every time you come to Ha Long. Once again, the hotel would like to thank you, wish you health and success.Best regards,Vincent Hạ Long Team.

Thank you for liking our hotel. We hope to see you again in the near future at the hotel for other more enjoyable experiences. Thank you again for your comments.

Dear Mr/Ms. Anonymous,We would like to sincerely thank you for choosing Vincent Ha Long Hotel for your trip as well as for your compliments to the staff of the hotel. We will try harder to improve the quality of service and hope to welcome you on your next vacation. Wish you have a happy trip to Vietnam! Vincent Ha Long Team!

Dear Ms Huyen, We would like to sincerely thank you for choosing Vincent Ha Long Hotel for your trip. We are very glad that you had a comfortable stay at the Hotel. Your review is a great encouragement and motivation for our staff to try harder to provide the best service to our customers. Once again thank you for visiting us and we look forward to welcoming you back soonest. Wishing all the best to you! Best regards! Vincent Hạ Long team.

Dear Mr/Ms HannyOn behalf of Vincent Ha Long Hotel, we would like to thank you for choosing us for your family trip. Moreover, you take your precious time to send reviews, which are compliments to us, a great happiness, encouragement and motivation for us to bring the better experiences and services to our customers. Once again, thank you your family and hope that Vincent Ha Long Hotel is always a destination trusted by you and your family for the next travels. Wish you healthy and successfully! Best regards Vincent Ha Long Hotel

Dear Thanh NguyenThank you for using the service and leaving us great comments. Although there was a little problem, we are glad that you had a comfortable stay at the Hotel. Your appreciation is a great source of encouragement and motivation for our staff to try harder to bring customers the best services. Once again thank you for visiting us and we look forward to welcoming you back soon. Wish all the best to you! Best regards! Team Vincent Ha Long.

Dear Jungin, We Thanks for your great reviews and excellent compliments about us. Your valuable feedback tells us how we are doing and really makes a difference. Our team is proud to provide excellent services and encourage our guests to experience it all. We are delighted because you had such a great experience. Please come back and see us soon. I hope that the next time you come to Hạ Long, you will have more time. Thank you and best regards! Vincent Ha Long Hotel Team

Dear Tania Mary Thanks for leaving us such a wonderful review. We are thrilled that you loved your experience; our staff will definitely be happy to read what you wrote. Thank for your kind words and we look forward to seeing you again. Best regard.!

Vincent Ha Long Hotel hello Blair, Thank you very much for your reviews and comments on Vincent Ha Long ​​Hotel. In early October, Vincent Ha Long ​​hotel has added 21 new dishes to the breakfast menu. With a varied and varied breakfast like today, Vincent Ha Long ​​hotel believes that it will satisfy you and your family once again coming to Vincent Ha Long. Best regards