4/10 - Kém
Mindy
Đi cùng bạn đồng hành
02/07/2025
Thích: Sạch sẽ, nhân viên & dịch vụ
Không thích: Tiện nghi, dịch vụ
I am requesting a refund for the 1st 28 hours because there was a homeless couple stationed directly outside my room with 3 full shopping carts and a dog being loud and the dag barked continuously and scratching our room door. I contacted the office 3-4 times asking for them to be removed from being outside our room. I walked to the shopping center and on my return we had a heavy downpour and high winds. By the time I reached my room I was severely siak and I could not even access my door let alone attempt to unlock the door because they were sitting right in front of my door and she was actually in an office chair and him right in front of her with an umbrella and tarp. I had to demand 3 times while trying to knock on my door to have my partner open it and they only attempted to move just enough for me to squeeze by them to get into my room. They had the door bowls also the entire time right in front of our door which would draws bugs and rodents to our room. This was my 1st time staying there and would like to be compted for our inconvenience, feeling unsafe and overall ability to enjoy our stay.
Mindy
Lưu trú 1 đêm vào Tháng 7, 2025
