4/10 - Kém
Scott
06/11/2025
Thích: Sạch sẽ, tiện nghi, dịch vụ
Không thích: Nhân viên & dịch vụ
Night staff guy was rude. I arrived alone and he ignored me. My female Vietnamese friend then arrived and I couldn’t get rid of the guy. But big problem was he told my friend that he knew a good restaurant that is crowded with locals and they would send a free car for us. My friend speaks Vietnamese so there was no communication problems. Turns out car was a taxi and we had to pay. Then taxi drives by over 100 restaurants and drives a long distance increasing the fare more than three times and takes us to an empty restaurant where staff was rude. We take a long expensive taxi back and with a smile on my face I complained about his guidance which is translated by my friend. Adding insult to injury he tells her I can complain as much as I want because he can’t understand me and laughs at us because he succeeded in scamming us. Guy probably gets commission from taxi and crappie restaurant.In what universe is that funny? We trusted him and he scammed us. If I was the owner I would fire that guy. Every thing else was good. The other guests were friendly, the room and hotel were what they appeared to be online and the lobby lounge was really nice in a very peaceful neighborhood.
Scott
Lưu trú 1 đêm vào Tháng 11, 2025