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Nhận xét về Khách sạn Manoir Des Arts

4 out of 5
Khách sạn Manoir Des Arts
64 Điện Biên Phủ, Minh Khai, Hồng Bàng, Hải Phòng

Nhận xét

9,0

Tuyệt vời

Đánh giá 10 - Xuất sắc. 47/77 nhận xét" "
Đánh giá 8 - Tốt. 22/77 nhận xét" "
Đánh giá 6 - Được. 7/77 nhận xét" "
Đánh giá 4 - Kém. 0/77 nhận xét" "
Đánh giá 2 - Tồi. 1/77 nhận xét" "

9,0/10

Sạch sẽ

9,4/10

Nhân viên & dịch vụ

8,6/10

Tiện nghi, dịch vụ

8,8/10

Điều kiện & cơ sở vật chất nơi lưu trú

8,2/10

Thân thiện với môi trường

Nhận xét

10/10 - Xuất sắc

Linh

Thích: Sạch sẽ, nhân viên & dịch vụ, điều kiện & cơ sở vật chất nơi lưu trú, tiện nghi phòng
Lưu trú 1 đêm vào Tháng 8, 2022
Thomas Pham - Hotel Manager trả lời vào 15/04/2024
Dear Mr/ Mrs. Linh,Thank you very much for your feedback on Expedia with the score 10 points out of 10, we would very appreciate your kind support and your comments will be used be Hotel Manegement for the purpose continually improving our service to our future guest.After all, we do wish you happy and wealthy always. We hope to welcome you back in the nearest day to serve you with our best services again.Have a nice day and please do not hesitate to contact us for assistance whenever you manage to return.Your sincerely,From Manoir Des Arts Hotel Team with love!

8/10 - Tốt

Nguyen

Đi cùng gia đình
Lưu trú 1 đêm vào Tháng 1, 2020
Christian Nguyen - Room Division Manager trả lời vào 31/01/2020
Dear Mr Nguyen, Thank you so much for taking time to review us on expedia.com. We always try our best to improve our service quality and we are looking forward to serving you soon. Best Regards,

6/10 - Được

linh, hanoi

Thích: Sạch sẽ, điều kiện & cơ sở vật chất nơi lưu trú
Nice Hotel, btw have rats running in the ceiling
New and nice hotel in the center of city. Staffs are unprofessional but friendly. One waiter took order from us but didn’t know the policy of happy hours so ( 1 get 1 free) but have to order 2 of the same not the one similar in the same page, when we asked before placing order, he said yes but at the end, we had to pay all the price. At night, you could hear rats chasing in the ceiling, even you could not see them, that still scared me alots. I paid Expedia the total amount of 2.9mil vnd, but the hotel gave us the room bill of only 2.35 mil and said that is the total I have paid and only gave us the invoice of that amount. I have the invoice here, but want Expedia give me the answer of this situation.
Lưu trú 1 đêm vào Tháng 9, 2018
Michael trả lời vào 25/09/2018
Dear Ms. Linh, Warmest greeting from Manoir Des Arts Hotel. Thank you so much for choosing Manoir Des Arts over other hotels and your review mean so much to us, we appreciate that. We are so sorry for such bad things you had experienced at our property. On behalf of all staffs at Manoir Des Arts Hotel, we apologize and well noted your feedback to improve our services immediately. Thanks again for your contributing, Management

10/10 - Xuất sắc

AEuc

Thích: Sạch sẽ, nhân viên & dịch vụ, điều kiện & cơ sở vật chất nơi lưu trú, tiện nghi phòng
Nhân viên thân thiện nhiệt tình. Phòng ốc đẹp gọn gàng. Bể bơi hơi bé. Ăn sáng hơi ít sự lựa chọn
Lưu trú 1 đêm vào Tháng 6, 2018
Mr. Nam trả lời vào 17/06/2018
Rất cảm ơn sự đóng góp của quý khách, chúng tôi sẽ cố gắng hơn nữa để hoàn thiện dịch vụ và mang đến cho quý khách những trải nghiệm tuyệt vời hơn.

10/10 - Xuất sắc

Christine

Đi theo nhóm, Đi cùng gia đình, Đi cùng bạn đồng hành
Thích: Sạch sẽ, nhân viên & dịch vụ, tiện nghi, dịch vụ, điều kiện & cơ sở vật chất nơi lưu trú
We had a wonderful stay here as a group of 12 adults! The hotel staff were some of the friendliest I’ve ever encountered and the hotel was so lovely and cosy. The breakfast selection was excellent, and we enjoyed the extensive bar menu on multiple evenings. Many of our party loved the pool area too to relax and escape from the hot humidity. Would definitely recommend this hotel to any traveler.
Lưu trú 4 đêm vào Tháng 4, 2024
Ms. Anh trả lời vào 29/04/2024
We truly appreciate your beautiful words. We hope to welcome you to our hotel next time. Thank you for choosing us!

8/10 - Tốt

Kim, Dee Why

Đi cùng bạn đồng hành
Thích: Sạch sẽ, nhân viên & dịch vụ, tiện nghi, dịch vụ, điều kiện & cơ sở vật chất nơi lưu trú
We arrived early and our room was ready. Thank you
Lưu trú 1 đêm vào Tháng 3, 2024
Thomas Pham - Hotel Manager trả lời vào 15/04/2024
Dear Mr/ Mrs. Kim,Thank you very much for your feedback on Expedia with the score 10 points out of 10, we would very appreciate your kind support and your comments will be used be Hotel Manegement for the purpose continually improving our service to our future guest.After all, we do wish you happy and wealthy always. We hope to welcome you back in the nearest day to serve you with our best services again.Have a nice day and please do not hesitate to contact us for assistance whenever you manage to return.Your sincerely,From Manoir Des Arts Hotel Team with love!

10/10 - Xuất sắc

Leo, Marietta

Thích: Sạch sẽ, nhân viên & dịch vụ, tiện nghi, dịch vụ, điều kiện & cơ sở vật chất nơi lưu trú
It is very good quality and worth it … Very charming architecture …
Lưu trú 3 đêm vào Tháng 3, 2024
Thomas Pham - Hotel Manager trả lời vào 15/04/2024
Dear Mr/ Mrs. Leo,Thank you very much for your feedback on Expedia with the score 10 points out of 10, we would very appreciate your kind support and your comments will be used be Hotel Manegement for the purpose continually improving our service to our future guest.After all, we do wish you happy and wealthy always. We hope to welcome you back in the nearest day to serve you with our best services again.Have a nice day and please do not hesitate to contact us for assistance whenever you manage to return.Your sincerely,From Manoir Des Arts Hotel Team with love!

10/10 - Xuất sắc

Son Hung

Lưu trú 1 đêm vào Tháng 2, 2024
Thomas Pham - Hotel Manager trả lời vào 15/04/2024
Dear Mr/ Mrs. Son Hung,Thank you very much for your feedback on Expedia with the score 10 points out of 10, we would very appreciate your kind support and your comments will be used be Hotel Manegement for the purpose continually improving our service to our future guest.After all, we do wish you happy and wealthy always. We hope to welcome you back in the nearest day to serve you with our best services again.Have a nice day and please do not hesitate to contact us for assistance whenever you manage to return.Your sincerely,From Manoir Des Arts Hotel Team with love!

10/10 - Xuất sắc

Takehiro

Khách đi công tác
Thích: Sạch sẽ, nhân viên & dịch vụ, tiện nghi, dịch vụ, điều kiện & cơ sở vật chất nơi lưu trú
閑静な地区にあり小綺麗なホテル。 スタッフも親切、丁寧な対応で非常に気持ちが良かった。また泊まってみたいホテルである。
Lưu trú 2 đêm vào Tháng 10, 2023
Thomas Pham - Hotel Manager trả lời vào 15/04/2024
Dear Mr/ Mrs. Takehiro,Thank you very much for your feedback on Expedia with the score 10 points out of 10, we would very appreciate your kind support and your comments will be used be Hotel Manegement for the purpose continually improving our service to our future guest.After all, we do wish you happy and wealthy always. We hope to welcome you back in the nearest day to serve you with our best services again.Have a nice day and please do not hesitate to contact us for assistance whenever you manage to return.Your sincerely,From Manoir Des Arts Hotel Team with love!

10/10 - Xuất sắc

Jane

Lưu trú 1 đêm vào Tháng 10, 2023
Thomas Pham - Hotel Manager trả lời vào 15/04/2024
Dear Mr/ Mrs. Jane,Thank you very much for your feedback on Expedia with the score 10 points out of 10, we would very appreciate your kind support and your comments will be used be Hotel Manegement for the purpose continually improving our service to our future guest.After all, we do wish you happy and wealthy always. We hope to welcome you back in the nearest day to serve you with our best services again.Have a nice day and please do not hesitate to contact us for assistance whenever you manage to return.Your sincerely,From Manoir Des Arts Hotel Team with love!

10/10 - Xuất sắc

Tam

Thích: Sạch sẽ, nhân viên & dịch vụ, điều kiện & cơ sở vật chất nơi lưu trú, tiện nghi phòng
Lưu trú 2 đêm vào Tháng 9, 2023
Thomas Pham - Hotel Manager trả lời vào 15/04/2024
Dear Mr/ Mrs. Tam,Thank you very much for your feedback on Expedia with the score 10 points out of 10, we would very appreciate your kind support and your comments will be used be Hotel Manegement for the purpose continually improving our service to our future guest.After all, we do wish you happy and wealthy always. We hope to welcome you back in the nearest day to serve you with our best services again.Have a nice day and please do not hesitate to contact us for assistance whenever you manage to return.Your sincerely,From Manoir Des Arts Hotel Team with love!

2/10 - Tồi

Wang Pi Li Lee

Lưu trú 3 đêm vào Tháng 9, 2023

10/10 - Xuất sắc

Haruna

Lưu trú 3 đêm vào Tháng 8, 2023
Thomas Pham - Hotel Manager trả lời vào 15/04/2024
Dear Mr/ Mrs. Haruna,Thank you very much for your feedback on Expedia with the score 10 points out of 10, we would very appreciate your kind support and your comments will be used be Hotel Manegement for the purpose continually improving our service to our future guest.After all, we do wish you happy and wealthy always. We hope to welcome you back in the nearest day to serve you with our best services again.Have a nice day and please do not hesitate to contact us for assistance whenever you manage to return.Your sincerely,From Manoir Des Arts Hotel Team with love!

8/10 - Tốt

sze ying

Khách đi công tác
Thích: Sạch sẽ, nhân viên & dịch vụ
服務貼心,周邊飲食購物方便
Lưu trú 3 đêm vào Tháng 8, 2023
Thomas Pham - Hotel Manager trả lời vào 15/04/2024
Dear Mr/ Mrs. Sze Ying,Thank you very much for your feedback on Expedia with the score 8 points out of 10, we would very appreciate your kind support and your comments will be used be Hotel Manegement for the purpose continually improving our service to our future guest.After all, we do wish you happy and wealthy always. We hope to welcome you back in the nearest day to serve you with our best services again.Have a nice day and please do not hesitate to contact us for assistance whenever you manage to return.Your sincerely,From Manoir Des Arts Hotel Team with love!

8/10 - Tốt

christopher

Khách đi công tác
Thích: Sạch sẽ, nhân viên & dịch vụ, điều kiện & cơ sở vật chất nơi lưu trú, tiện nghi phòng
Nice Comfortable hotel
Nice comfortable hotel close to the city services. Like that a piano was available for me to play
Lưu trú 5 đêm vào Tháng 11, 2022
Thomas Pham - Hotel Manager trả lời vào 15/04/2024
Dear Mr/ Mrs. Christopher,Thank you very much for your feedback on Expedia with the score 8 points out of 10, we would very appreciate your kind support and your comments will be used be Hotel Manegement for the purpose continually improving our service to our future guest.After all, we do wish you happy and wealthy always. We hope to welcome you back in the nearest day to serve you with our best services again.Have a nice day and please do not hesitate to contact us for assistance whenever you manage to return.Your sincerely,From Manoir Des Arts Hotel Team with love!

8/10 - Tốt

KAZUO

Khách đi công tác
Thích: Sạch sẽ, nhân viên & dịch vụ, điều kiện & cơ sở vật chất nơi lưu trú, tiện nghi phòng
Lưu trú 1 đêm vào Tháng 11, 2022
Thomas Pham - Hotel Manager trả lời vào 15/04/2024
Dear Mr/ Mrs. Kazuo,Thank you very much for your feedback on Expedia with the score 8 points out of 10, we would very appreciate your kind support and your comments will be used be Hotel Manegement for the purpose continually improving our service to our future guest.After all, we do wish you happy and wealthy always. We hope to welcome you back in the nearest day to serve you with our best services again.Have a nice day and please do not hesitate to contact us for assistance whenever you manage to return.Your sincerely,From Manoir Des Arts Hotel Team with love!

8/10 - Tốt

Khách đã xác thực

Thích: Sạch sẽ, nhân viên & dịch vụ, điều kiện & cơ sở vật chất nơi lưu trú, tiện nghi phòng
Lưu trú 1 đêm vào Tháng 11, 2022
Thomas Pham - Hotel Manager trả lời vào 15/04/2024
Dear our Valued Guest,Thank you very much for your feedback on Expedia with the score 8 points out of 10, we would very appreciate your kind support and your comments will be used be Hotel Manegement for the purpose continually improving our service to our future guest.After all, we do wish you happy and wealthy always. We hope to welcome you back in the nearest day to serve you with our best services again.Have a nice day and please do not hesitate to contact us for assistance whenever you manage to return.Your sincerely,From Manoir Des Arts Hotel Team with love!

8/10 - Tốt

MASAKI

Thích: Sạch sẽ, nhân viên & dịch vụ, điều kiện & cơ sở vật chất nơi lưu trú
従業員がいつも笑顔で丁寧な対応で、印象が良い。部屋も清潔感があり満足。シャワールームの排水が弱いのが残念。
Lưu trú 1 đêm vào Tháng 10, 2022
Thomas Pham - Hotel Manager trả lời vào 15/04/2024
Dear Mr/ Mrs. Masaki,Thank you very much for your feedback on Expedia with the score 8 points out of 10, we would very appreciate your kind support and your comments will be used be Hotel Manegement for the purpose continually improving our service to our future guest.After all, we do wish you happy and wealthy always. We hope to welcome you back in the nearest day to serve you with our best services again.Have a nice day and please do not hesitate to contact us for assistance whenever you manage to return.Your sincerely,From Manoir Des Arts Hotel Team with love!

10/10 - Xuất sắc

Ian

Khách đi công tác
Thích: Sạch sẽ, nhân viên & dịch vụ, tiện nghi, dịch vụ, điều kiện & cơ sở vật chất nơi lưu trú
Nice place steak restaurant
Lưu trú 3 đêm vào Tháng 9, 2022
Thomas Pham - Hotel Manager trả lời vào 15/04/2024
Dear Mr/ Mrs. Lan,Thank you very much for your feedback on Expedia with the score 10 points out of 10, we would very appreciate your kind support and your comments will be used be Hotel Manegement for the purpose continually improving our service to our future guest.After all, we do wish you happy and wealthy always. We hope to welcome you back in the nearest day to serve you with our best services again.Have a nice day and please do not hesitate to contact us for assistance whenever you manage to return.Your sincerely,From Manoir Des Arts Hotel Team with love!

10/10 - Xuất sắc

christopher

Đi theo nhóm
Thích: Sạch sẽ, nhân viên & dịch vụ, điều kiện & cơ sở vật chất nơi lưu trú, tiện nghi phòng
Nice welcoming hotel with helpful staff
Lưu trú 2 đêm vào Tháng 5, 2022
Thomas Pham - Hotel Manager trả lời vào 15/04/2024
Dear Mr/ Mrs. Christopher,Thank you very much for your feedback on Expedia with the score 10 points out of 10, we would very appreciate your kind support and your comments will be used be Hotel Manegement for the purpose continually improving our service to our future guest.After all, we do wish you happy and wealthy always. We hope to welcome you back in the nearest day to serve you with our best services again.Have a nice day and please do not hesitate to contact us for assistance whenever you manage to return.Your sincerely,From Manoir Des Arts Hotel Team with love!

8/10 - Tốt

DERRICK

Thích: Sạch sẽ, nhân viên & dịch vụ, điều kiện & cơ sở vật chất nơi lưu trú, tiện nghi phòng
It was a very pleasant and happy stay. The hotel is run like a family concern. Highly recommended.
Lưu trú 2 đêm vào Tháng 6, 2020
Manoir Des Arts Team trả lời vào 05/12/2020
Dear valued guests, It is pleasure for us to read your every single words, and it is happy to know that you have a pleasant stay at our hotel. We hope to have a chance welcome you back at your "home". Sincerely,

10/10 - Xuất sắc

Charlie

Khách đi công tác
Thích: Sạch sẽ, nhân viên & dịch vụ, điều kiện & cơ sở vật chất nơi lưu trú, tiện nghi phòng
Lưu trú 1 đêm vào Tháng 8, 2020
Kevin Tuan - General Manager trả lời vào 28/08/2020
Dear Valued Guest, Thank you very much for staying with us! Lovely to hear your feedback and your enjoyable our service. We will try more and more to bring value to the customers. We are waiting for welcoming you back in the near future. Best regards,

10/10 - Xuất sắc

Charlie

Khách đi công tác
Thích: Sạch sẽ, nhân viên & dịch vụ, điều kiện & cơ sở vật chất nơi lưu trú, tiện nghi phòng
Very classical feeling, especially for the stand lamp with purple gauze
Lưu trú 2 đêm vào Tháng 8, 2020
Kevin Tuan - General Manager trả lời vào 28/08/2020
Dear Valued Guest, Thank you very much for staying with us! Lovely to hear your feedback and your enjoyable our service. We will try more and more to bring value to the customers. We are waiting for welcoming you back in the near future. Best regards,

10/10 - Xuất sắc

SUJONG

Đi cùng gia đình
Thích: Sạch sẽ, nhân viên & dịch vụ, điều kiện & cơ sở vật chất nơi lưu trú, tiện nghi phòng
Perfect HOTEL
예상하지 못했던 멋진 호텔이었습니다. 물론 좋은 후기를 많이 보고 예약을 했습니다. 하지만 기대이상의 서비스와 숙소를 경험했습니다. 너무 일찍 도착해서 짐을 보관하려 방문했는데, 체크인 해주었으며, Welcome Drink 도 아주 훌륭했습니다.
Lưu trú 1 đêm vào Tháng 7, 2020
Thomas Pham - Hotel Manager trả lời vào 15/04/2024
Dear Mr/ Mrs. Sujong,Thank you very much for your feedback on Expedia with the score 10 points out of 10, we would very appreciate your kind support and your comments will be used be Hotel Manegement for the purpose continually improving our service to our future guest.After all, we do wish you happy and wealthy always. We hope to welcome you back in the nearest day to serve you with our best services again.Have a nice day and please do not hesitate to contact us for assistance whenever you manage to return.Your sincerely,From Manoir Des Arts Hotel Team with love!

10/10 - Xuất sắc

Khách đã xác thực

Khách đi công tác
Thích: Sạch sẽ, nhân viên & dịch vụ, điều kiện & cơ sở vật chất nơi lưu trú, tiện nghi phòng
良いホテルです
概ね満足できました。 私の場合は知人の送迎があったので、立地を気にせず雰囲気だけで選びました。 強いてあげるなら、部屋が肌寒いときに暖房にできない?ことが不便に感じました。もしかしたらやり方があったのかもしれませんが、、
Lưu trú 1 đêm vào Tháng 2, 2020
Christian Nguyen - Room Division Manager trả lời vào 20/02/2020
Dear Valued Guest, Thank you very much for staying with us! Lovely to hear your feedback and your enjoyable our service. We will try more and more to bring value to the customers. We are waiting for welcoming you back in the near future. Best regards,

6/10 - Được

Khách đã xác thực

Đi cùng gia đình
Thích: Sạch sẽ, nhân viên & dịch vụ
Lưu trú 1 đêm vào Tháng 12, 2019
Christian Nguyen - Room Division Manager trả lời vào 31/01/2020
Dear Valuable Guest, Thank you for your feedback! We will do our best for your satisfaction next time. Best regards Chỉnh sửa Xóa

8/10 - Tốt

craig, USA

Đi cùng bạn đồng hành
Thích: Sạch sẽ, nhân viên & dịch vụ, tiện nghi, dịch vụ, điều kiện & cơ sở vật chất nơi lưu trú
Location is good for this property. It is about 55 minutes to
Lưu trú 1 đêm vào Tháng 1, 2020
Christian Nguyen - Room Division Manager trả lời vào 31/01/2020
Dear Mr Craig, Greeting from Manoir Des Arts Hotel! Thank you very much for your feedback. It is wonderful to know that you enjoy our service during the time. It will be your encouragement to us to continue serve customers better. Thank you very much from myself and our team! Warm regards, Christian Nguyen - Room Division Manager

10/10 - Xuất sắc

Alinh

Thích: Sạch sẽ, nhân viên & dịch vụ, điều kiện & cơ sở vật chất nơi lưu trú, tiện nghi phòng
Haiphong discovery
I highly recommend to stay at the Manoir des Arts hotel conveniently located in the center of Haiphong. The hotel has been nicely remodelled and kept the charm of a French old colonial style. The team is constantly looking at giving you the best and attentive services. The breakfast is amazing and offer you either the traditional Vietnamese cuisine or the European way. If you want to visit Halong Bay, it's a good idea to stay at this hotel and join Got ferry harbour to board a cruise for Lan Ha bay or visit Cat Ba island.
Lưu trú 2 đêm vào Tháng 11, 2019
Christian Nguyen - Room Division Manager trả lời vào 28/12/2019
Dear Mr Alinh, Greetings from Manoir Des Arts! We sincerely thank you for taking your time in reviewing our hotel being good service in Haiphong city. We are delighted to hear your feedback and that you enjoyed every moments of your stay at Manoir Des Arts hotel. It is really very encouraging and motivating to our staff who are on the job to make our guests happy and satisfied during their stay. Once again on behalf of the whole team of Manoir Des Arts hotel I thank you very much and look forward to welcome you back. Sincerely, Christian Nguyen- Room Division Manager

6/10 - Được

Khách đã xác thực

Thích: Sạch sẽ, nhân viên & dịch vụ, tiện nghi, dịch vụ
Lưu trú 1 đêm vào Tháng 10, 2019

10/10 - Xuất sắc

SOOYEOL

Thích: Sạch sẽ, nhân viên & dịch vụ, điều kiện & cơ sở vật chất nơi lưu trú, tiện nghi phòng
좋아요 근데 방이 작아요
매우좋습니다만 방이 작아요 앤틱가구들 너무 멋집니다
Lưu trú 1 đêm vào Tháng 10, 2019
Manoir Des Arts Management trả lời vào 02/11/2019
Dear Mr SooYeol, Greetings from Manoir Des Arts! We sincerely thank you for taking your time in reviewing our hotel being good service in Haiphong city. We are delighted to hear your feedback and that you enjoyed every moments of your stay at Manoir Des Arts hotel. It is really very encouraging and motivating to our staff who are on the job to make our guests happy and satisfied during their stay. Once again on behalf of the whole team of Manoir Des Arts hotel I thank you very much and look forward to welcome you back. Sincerely, Christian Nguyen - Room Division Manager

10/10 - Xuất sắc

Zam, Seoul

Đi theo nhóm
Thích: Sạch sẽ, nhân viên & dịch vụ, tiện nghi, dịch vụ, điều kiện & cơ sở vật chất nơi lưu trú
너무 잘 쉬다가 왔어요 또 이용하고 싶은 좋은 호텔입니다. 하이퐁에 가면 또 이용할 생각 입니다.
Lưu trú 1 đêm vào Tháng 10, 2019
Christian Nguyen - Room Division Manager trả lời vào 14/10/2019
Dear Mr Zam, Greeting from Manoir Des Arts Hotel! Thank you very much for your feedback. It is wonderful to know that you enjoy our service during the time. It will be your encouragement to us to continue serve customers better. Thank you very much from myself and my team! Warm regards, Christian Nguyen - Room Division Manager

10/10 - Xuất sắc

Simon

Khách đi công tác
Thích: Sạch sẽ, nhân viên & dịch vụ, điều kiện & cơ sở vật chất nơi lưu trú, tiện nghi phòng
HAI PHONG OCTOBER 2019
Superb hotel! Rooms were excellent and service could not have been better. All the staff were so helpful, efficient and friendly. Outdoor pool is small but really nice and was never busy.
Lưu trú 1 đêm vào Tháng 10, 2019
Christian Nguyen - Room Division Manager trả lời vào 16/10/2019
Dear Mr Simon, Greetings from Manoir Des Arts! We sincerely thank you for taking your time in reviewing our hotel being good service in Haiphong city. We are delighted to hear your feedback and that you enjoyed every moments of your stay at Manoir Des Arts hotel. It is really very encouraging and motivating to our staffs who are on the job to make our guests happy and satisfied during their stay. Once again on behalf of the whole team of Manoir Des Arts hotel I thank you very much and look forward to welcome you back. Sincerely, Christian Nguyen - Room Division Manager

8/10 - Tốt

Khách đã xác thực

Khách đi công tác
Thích: Sạch sẽ, nhân viên & dịch vụ, tiện nghi, dịch vụ, điều kiện & cơ sở vật chất nơi lưu trú
近くには和食のレストランや 冷房のきいた清潔なレストランが多く さらにスーパーも徒歩5分以内 ハイランドコーヒーも隣にあるので 日本人には嬉しい立地かと思います。 ホテルのスタッフはみんな若く明るく親切です。 冷蔵庫の冷えが弱いのがマイナスかな? 部屋は清潔で良いのですが、掃除の時間が かなり短いので見えない所が少し気になる。 交通量の多い道路に面しているので 低層階は車のクラクションがうるさいです。 シャワーの水圧は満点です。
Lưu trú 6 đêm vào Tháng 9, 2019
Christian Nguyen - Room Division Manager trả lời vào 12/09/2019
Dear Valued Guest, Thank you so much for taking time to review us. Your nice comment is really a special gift to start our new working day. I will share to all of our staffs to motivate them trying their best. We wish you a good day and look forward to welcoming you back soon. Best Regards,

10/10 - Xuất sắc

yi

Thích: Sạch sẽ, nhân viên & dịch vụ, điều kiện & cơ sở vật chất nơi lưu trú, tiện nghi phòng
Nice hotel
Both location and service are good , room is small but clean
Lưu trú 2 đêm vào Tháng 9, 2019
Nguyen Hoai Nam - Room Division Manager trả lời vào 11/09/2019
Dear Mr./Ms. Yi, Thank you very much for staying with us! Lovely to hear your feedback and your enjoyable our service. We will try more and more to bring value to the customers. We are waiting for welcoming you back in the near future. Best regards,

10/10 - Xuất sắc

Khách đã xác thực

Thích: Sạch sẽ, nhân viên & dịch vụ, điều kiện & cơ sở vật chất nơi lưu trú, tiện nghi phòng
Lưu trú 7 đêm vào Tháng 8, 2019
Manoir Des Arts Hotel trả lời vào 05/09/2019
Dear Valuable Guest, Thank you very much for staying with us! Lovely to hear your feedback and your enjoyable our service. We will try more and more to bring value to the customers. We are waiting for welcoming you back in the near future . Best regards, Nguyen Hoai Nam - Room Division Manager

10/10 - Xuất sắc

Jihye

Thích: Sạch sẽ, nhân viên & dịch vụ, điều kiện & cơ sở vật chất nơi lưu trú, tiện nghi phòng
친절도갑!
하롱베이 크루즈 가려고 1박예약했는데 생각지못하게 태풍이와서 크루즈 취소되는 바람에 1박을 더 예약했어요. 체크아웃날에 비행기가 결항되었다는 사실을 접하고 발을 동동 구르고있는데 직원들이 다 모여서 정보찾아주고 방법까지 다 알려주셔서 다른 도시로 이동하여 비행기탔습니다. 너무너무 친절하고 고객일에 발벗고 나서주셔서 감동받았습니다
Lưu trú 1 đêm vào Tháng 7, 2019
Manoir Des Arts Hotel trả lời vào 07/08/2019
Dear Ms Jihye, Greetings from Manoir Des Arts! We sincerely thank you for taking your time in reviewing our hotel being good service in Haiphong city. We are delighted to hear your feedback and that you enjoyed every moments of your stay at Manoir Des Arts hotel. It is really very encouraging and motivating to our staff who are on the job to make our guests happy and satisfied during their stay. Once again on behalf of the whole team of Manoir Des Arts hotel I thank you very much and look forward to welcome you back . Sincerely, Nguyen Hoai Nam - Room Division Manager

8/10 - Tốt

Khách đã xác thực

Thích: Sạch sẽ, nhân viên & dịch vụ, tiện nghi, dịch vụ, điều kiện & cơ sở vật chất nơi lưu trú
Lưu trú 2 đêm vào Tháng 7, 2019
Manoir Des Arts Hotel trả lời vào 09/08/2019
Dear Valuable Guest, Thank you very much for staying with us! Lovely to hear your feedback and your enjoyable our service. We will try more and more to bring value to the customers. We are waiting for welcoming you back in the near future . Warm regards, Nguyen Hoai Nam - Room Division Manager

10/10 - Xuất sắc

Khách đã xác thực

Thích: Sạch sẽ, nhân viên & dịch vụ, tiện nghi, dịch vụ, điều kiện & cơ sở vật chất nơi lưu trú
Lưu trú 2 đêm vào Tháng 7, 2019
Manoir Des Arts Hotel trả lời vào 09/08/2019
Dear Valuable Guest, Greeting from Manoir Des Arts Hotel! Thank you very much for your feedback. It is wonderful to know that you enjoy our service during the time. It will be your encouragement to us to continue serve customers better. Thank you very much from myself and my team! Warm regards, Nguyen Hoai Nam - Room Division Manager

10/10 - Xuất sắc

seunghyeok

Thích: Sạch sẽ, nhân viên & dịch vụ, điều kiện & cơ sở vật chất nơi lưu trú, tiện nghi phòng
친철,깔끔~
굉장히친절하고 깔끔함~~
Lưu trú 1 đêm vào Tháng 7, 2019
Manoir Des Arts Hotel trả lời vào 07/08/2019
Dear Mr SeungHyeok, Greeting from Manoir Des Arts Hotel! Thank you very much for your feedback. It is wonderful to know that you enjoy our service during the time. It will be your encouragement to us to continue serve customers better. Thank you very much from myself and my team! Warm regards, Nguyen Hoai Nam - Room Division Manager

10/10 - Xuất sắc

Khách đã xác thực

Thích: Sạch sẽ, nhân viên & dịch vụ, điều kiện & cơ sở vật chất nơi lưu trú, tiện nghi phòng
Lưu trú 12 đêm vào Tháng 7, 2019
Manoir Des Arts Hotel trả lời vào 09/08/2019
Dear Valuable Guest, Thank you very much for staying with us! Lovely to hear your feedback and your enjoyable our service. We will try more and more to bring value to the customers. We are waiting for welcoming you back in the near future . Besy regards, Nguyen Hoai Nam - Room Division Manager

10/10 - Xuất sắc

Khách đã xác thực

Thích: Sạch sẽ, nhân viên & dịch vụ, điều kiện & cơ sở vật chất nơi lưu trú, tiện nghi phòng
Lưu trú 3 đêm vào Tháng 7, 2019
Manoir Des Arts hotel trả lời vào 08/07/2019
Dear , Greetings from Manoir Des Arts! We sincerely thank you for taking your time in reviewing our hotel being good service in Haiphong city. We are delighted to hear your feedback and that you enjoyed every moments of your stay at Manoir Des Arts hotel. It is really very encouraging and motivating to our staff who are on the job to make our guests happy and satisfied during their stay. Once again on behalf of the whole team of Manoir Des Arts hotel I thank you very much and look forward to welcome you back. Sincerely, Christian Nguyen - Room Division Manager

8/10 - Tốt

Khách đã xác thực

Thích: Sạch sẽ, nhân viên & dịch vụ, điều kiện & cơ sở vật chất nơi lưu trú, tiện nghi phòng
Lưu trú 1 đêm vào Tháng 6, 2019
Manoir Des Arts Hotel trả lời vào 04/07/2019
Dear, Thank you so much for for feedback. We are looking forward to serving you next time. Best Regards,

8/10 - Tốt

Paul

Thích: Sạch sẽ, nhân viên & dịch vụ, điều kiện & cơ sở vật chất nơi lưu trú, tiện nghi phòng
Very nice hotel in a lovely old building. Tastefully furnished. Nice big bed. Helpful staff. The room window looked directly onto a wall less than 1 meter away, which was a shame.
Lưu trú 1 đêm vào Tháng 6, 2019
Manoir Des Arts Hotel trả lời vào 05/07/2019
Dear , Thank you very much for your feedback! We are very appreciated that. We will work with the points. We will also change bathroom equipments and hope you will see different in your next stay. Thank you very much! Best Regards, Christian Nguyen - Room Division Manager

8/10 - Tốt

Khách đã xác thực

Lưu trú 1 đêm vào Tháng 6, 2019
MANOIR DES ARTS trả lời vào 28/06/2019
Dear Mr/Ms, Thank you so much for your feedback. We hope to serve you next time. Best Regards,

6/10 - Được

범준

사람들은 친절하나 건물이 오래되었어요..
사람들은 친절하나 건물이 오래되었어요..
Lưu trú 3 đêm vào Tháng 4, 2019
Manoir Des Arts hotel trả lời vào 27/06/2019
Dear Mr. 범준, Thank you very much for your lovely feedback to us. We are trying our best to improve our service quality and bring value to our customers. It's great that you had an enjoyable time with us. We always warmly welcome you back in near future time and you are so kind when recommend our hotel to others. Best regards, Christian Nguyen - Room Division Manager

10/10 - Xuất sắc

Steven

Thích: Sạch sẽ, nhân viên & dịch vụ, điều kiện & cơ sở vật chất nơi lưu trú, tiện nghi phòng
Beautiful hotel close to the ferry.
We needed a hotel so we could catch the nearby morning ferry over to Cat Ba Island. Excellent location...short taxi ride to ferry port. The outdoor pool area was very nice with Frank Sinatra playing in the background. Room included breakfast which was convenient just before our ferry ride. All and all a beautiful hotel.
Lưu trú 1 đêm vào Tháng 5, 2019
Manoir Des Arts hotel trả lời vào 13/06/2019
Dear Mr Steven, Greetings from Manoir Des Arts! We sincerely thank you for taking your time in reviewing our hotel being good service in Haiphong city. We are delighted to hear your feedback and that you enjoyed every moments of your stay at Manoir Des Arts hotel. It is really very encouraging and motivating to our staff who are on the job to make our guests happy and satisfied during their stay. Once again on behalf of the whole team of Manoir Des Arts hotel I thank you very much and look forward to welcome you back. Sincerely, Nguyen Hoai Nam - Room Division Manager

8/10 - Tốt

kyoobok

Thích: Sạch sẽ, nhân viên & dịch vụ, điều kiện & cơ sở vật chất nơi lưu trú, tiện nghi phòng
Lưu trú 3 đêm vào Tháng 5, 2019
Manoir Des Arts hotel trả lời vào 13/06/2019
Dear Mr Kyoobok, Greetings from Manoir Des Arts! We sincerely thank you for taking your time in reviewing our hotel being good service in Haiphong city. We are delighted to hear your feedback and that you enjoyed every moments of your stay at Manoir Des Arts hotel. It is really very encouraging and motivating to our staff who are on the job to make our guests happy and satisfied during their stay. Once again on behalf of the whole team of Manoir Des Arts hotel I thank you very much and look forward to welcome you back. Sincerely, Nguyen Hoai Nam - Room Division Manager

10/10 - Xuất sắc

parkjunwon, Nhon trach VN

Đi cùng bạn đồng hành
Thích: Sạch sẽ, nhân viên & dịch vụ, tiện nghi, dịch vụ, điều kiện & cơ sở vật chất nơi lưu trú
sGood service, good food, too clean, staff always enthusiasm with customers
Lưu trú 2 đêm vào Tháng 4, 2019
Manoir Des Arts Hotel Team trả lời vào 07/05/2019
Thanks for staying with us. We work hard to make our guests happy and appreciate your feedback!

8/10 - Tốt

Renske

Thích: Sạch sẽ, nhân viên & dịch vụ, điều kiện & cơ sở vật chất nơi lưu trú, tiện nghi phòng
Lưu trú 1 đêm vào Tháng 4, 2019
Manoir Des Arts hotel trả lời vào 13/06/2019
Dear Mr Renske, Thank you so much for your feedback. We hope to serve you next time. Best Regards,

10/10 - Xuất sắc

Neil

Thích: Sạch sẽ, nhân viên & dịch vụ, điều kiện & cơ sở vật chất nơi lưu trú, tiện nghi phòng
A great place to stay
Old style luxury and really friendly staff. Great location
Lưu trú 7 đêm vào Tháng 4, 2019
Nguyen Hoai Nam - Room Division Manager trả lời vào 13/06/2019
Dear Mr Neil, Greetings from Manoir Des Arts! We sincerely thank you for taking your time in reviewing our hotel being good service in Haiphong city. We are delighted to hear your feedback and that you enjoyed every moments of your stay at Manoir Des Arts hotel. It is really very encouraging and motivating to our staff who are on the job to make our guests happy and satisfied during their stay. Once again on behalf of the whole team of Manoir Des Arts hotel I thank you very much and look forward to welcome you back. Sincerely,