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Nhận xét về Tray Hotel

4 out of 5
Tray Hotel
47 Lạch Tray, Ngô Quyền, Hải Phòng

Nhận xét

5,8
Đánh giá 10 - Xuất sắc. 1/7 nhận xét" "
Đánh giá 8 - Tốt. 2/7 nhận xét" "
Đánh giá 6 - Được. 1/7 nhận xét" "
Đánh giá 4 - Kém. 1/7 nhận xét" "
Đánh giá 2 - Tồi. 2/7 nhận xét" "

7,0/10

Sạch sẽ

6,6/10

Nhân viên & dịch vụ

6,6/10

Điều kiện & cơ sở vật chất nơi lưu trú

Nhận xét

2/10 - Tồi

Sattha

Lưu trú 3 đêm vào Tháng 1, 2024

2/10 - Tồi

Sattha

Lưu trú 3 đêm vào Tháng 1, 2024

10/10 - Xuất sắc

gwang soon

Lưu trú 2 đêm vào Tháng 2, 2023

8/10 - Tốt

YUKI

Khách đi công tác
Thích: Sạch sẽ, nhân viên & dịch vụ, điều kiện & cơ sở vật chất nơi lưu trú, tiện nghi phòng
Lưu trú 7 đêm vào Tháng 11, 2019
Sales & Marketing Department trả lời vào 25/03/2020
Dear valued customer, Thank you for taking the time to tell us about your experience at the Nam Cuong Hai Phong Hotel. I am sorry that your experience did not meet your expectations; please allow me to express my sincerest apologies. At Nam Cuong Hai Phong Hotel, we are striving to provide a superior service experience for every customer; therefore, your feedback is very important to us. Please rest assured that we are taking the appropriate measures to address the problem and prevent future occurrence. We appreciate your sharing your concerns, and it is our hope that you will give us the opportunity to better serve you in the near future. Sincerely, Sales & Marketing Department

6/10 - Được

Khách đã xác thực

Không thích: Sạch sẽ, điều kiện & cơ sở vật chất nơi lưu trú
酒店設施較舊,房間有點霉味,入住當晚在房間還看到一隻大壁虎,床墊太軟,早餐選擇太少,幸好酒店周邊很多食店
Lưu trú 1 đêm vào Tháng 6, 2019
Sales & Marketing Department trả lời vào 25/03/2020
Dear value customer, Thank you for taking the time to tell us about your experience at the Nam Cuong Hai Phong Hotel. I am sorry that your experience did not meet your expectations; please allow me to express my sincerest apologies. At Nam Cuong Hai Phong Hotel, we are striving to provide a superior service experience for every customer; therefore, your feedback is very important to us. Please rest assured that we are taking the appropriate measures to address the problem and prevent future occurrence. We appreciate your sharing your concerns, and it is our hope that you will give us the opportunity to better serve you in the near future. Sincerely, Sales & Marketing Department

8/10 - Tốt

Mimi, Japan

Thích: Sạch sẽ, nhân viên & dịch vụ, điều kiện & cơ sở vật chất nơi lưu trú, tiện nghi phòng
ヨーロッパの良き古さをイメージできる内装でした。 コストパフォーマンスは良いと思います。
Lưu trú 2 đêm vào Tháng 7, 2018
Sales & Marketing Department trả lời vào 25/03/2020
Dear valued customers, A warm thank you for choosing Nam Cuong Hai Phong Hotel and for taking your time to review our hotel, we are delighted to know you had an enjoyable experience while staying with us. We hope to have many more opportunities to be of service again in the future. Best regards, Sales & Marketing Department

4/10 - Kém

Mingoo

Thích: Sạch sẽ
Không thích: Nhân viên & dịch vụ, tiện nghi phòng
Not a good service
Night staff was not nice at the furst day and he cheated the currency conversion. I found that out on the next day. He wasn't nice on the second day either. I also booked a taxi but the taxi came 30 mins late so I was almost late for my flight. Hotel was very expensive compare to its facilities and its service. Hot noodle breakfast was very good though.
Sales & Marketing Department trả lời vào 25/03/2020
Dear valued customer, Thank you for taking the time to tell us about your experience at the Nam Cuong Hai Phong Hotel. I am sorry that your experience did not meet your expectations; please allow me to express my sincerest apologies. At Nam Cuong Hai Phong Hotel, we are striving to provide a superior service experience for every customer; therefore, your feedback is very important to us. Please rest assured that we are taking the appropriate measures to address the problem and prevent future occurrence. We appreciate your sharing your concerns, and it is our hope that you will give us the opportunity to better serve you in the near future. Sincerely, Sales & Marketing Department