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Crowne Plaza Hamburg - City Alster by IHG

Waterfront hotel with 24-hour health club and 24-hour front desk

Choose dates to view prices

Crowne Plaza Hamburg - City Alster combines luxury with eco-friendly practices. Start your day with breakfast at The Restaurant, then explore nearby cycling paths. Enjoy free in-room WiFi, and take advantage of helpful staff offering dry cleaning and laundry services.

Reviews

8.8 out of 10
Excellent

Popular amenities

  • Bar
  • Parking available
  • Gym
  • Pet-friendly
  • Room service
The current price is 2.398.091 ₫
2.566.110 ₫ total
includes taxes & fees
23 Nov - 24 Nov

Room options

Available filters for rooms
Showing 8 of 8 rooms

View all photos for Junior Suite, 1 King Bed

Hypo-allergenic bedding, in-room safe, desk, laptop workspace

Junior Suite, 1 King Bed

Highlights

Soundproofed
Air conditioning
Connecting rooms available
Free cots/infant beds
TV
Hypo-allergenic bedding
Renovated in 2019
Blackout curtains
  • 35 sq m
  • Sleeps 2
  • 1 King Bed

View all photos for Standard Room, 1 King Bed (Alster View)

Hypo-allergenic bedding, in-room safe, desk, laptop workspace

Standard Room, 1 King Bed (Alster View)

8.8 out of 10
Excellent
(14 reviews)

Highlights

Soundproofed
Air conditioning
Connecting rooms available
Free cots/infant beds
TV
Hypo-allergenic bedding
Renovated in 2019
Blackout curtains
  • 21 sq m
  • Partial lake view
  • Sleeps 2
  • 1 King Bed

View all photos for Premium Room, 1 King Bed

Hypo-allergenic bedding, in-room safe, desk, laptop workspace

Premium Room, 1 King Bed

9.6 out of 10
Exceptional
(5 reviews)

Highlights

Soundproofed
Air conditioning
Connecting rooms available
Free cots/infant beds
TV
Hypo-allergenic bedding
Renovated in 2019
Blackout curtains
  • 24 sq m
  • Sleeps 2
  • 1 King Bed

View all photos for Standard Room, 1 King Bed

Hypo-allergenic bedding, in-room safe, desk, laptop workspace

Standard Room, 1 King Bed

9.4 out of 10
Exceptional
(46 reviews)

Highlights

Soundproofed
Air conditioning
Connecting rooms available
Free cots/infant beds
TV
Hypo-allergenic bedding
Renovated in 2019
Blackout curtains
  • 19 sq m
  • Sleeps 2
  • 1 King Bed

View all photos for Standard Room, 2 Single Beds

Hypo-allergenic bedding, in-room safe, desk, laptop workspace

Standard Room, 2 Single Beds

9.2 out of 10
Wonderful
(18 reviews)

Highlights

Soundproofed
Air conditioning
Connecting rooms available
Free cots/infant beds
TV
Hypo-allergenic bedding
Renovated in 2019
Blackout curtains
  • 22 sq m
  • Sleeps 2
  • 2 Single Beds

View all photos for Standard Room

Hypo-allergenic bedding, in-room safe, desk, laptop workspace

Standard Room

9.8 out of 10
Exceptional
(12 reviews)

Highlights

Soundproofed
Air conditioning
Connecting rooms available
Free cots/infant beds
TV
Hypo-allergenic bedding
Renovated in 2019
Blackout curtains
  • 22 sq m
  • Sleeps 2
  • 1 Single Bed

View all photos for Premium Room, 1 King Bed (Alster View)

Hypo-allergenic bedding, in-room safe, desk, laptop workspace

Premium Room, 1 King Bed (Alster View)

Highlights

Soundproofed
Air conditioning
Connecting rooms available
Free cots/infant beds
TV
Hypo-allergenic bedding
Renovated in 2019
Blackout curtains
  • Partial lake view
  • Sleeps 2
  • 1 King Bed

View all photos for Family Room, Multiple Beds (Premium)

Hypo-allergenic bedding, in-room safe, desk, laptop workspace

Family Room, Multiple Beds (Premium)

8.0 out of 10
Very good
(3 reviews)

Highlights

Soundproofed
Air conditioning
Connecting rooms available
Free cots/infant beds
TV
Hypo-allergenic bedding
Renovated in 2019
Blackout curtains
  • Sleeps 3
  • 1 King Bed and 1 Single Bunk Bed

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About the area

Map
Graumannsweg 10, Hamburg, HH, 22087

What's nearby

  • Alster Lakes - 3 min walk - 0.3 km
  • Hamburger Kunsthalle - 18 min walk - 1.6 km
  • Moenckebergstrasse - 2 min drive - 1.7 km
  • Jungfernstieg - 3 min drive - 2.0 km
  • Hamburg City Hall - 3 min drive - 2.4 km

Getting around

  • Uhlandstrasse U-Bahn - 8 min walk
  • Hamburg (ZMB-Hamburg Central Train Station) - 18 min walk
  • Hamburg Airport (HAM) - 25 min drive

Restaurants

  • ‪Peter Pane - ‬6 min walk
  • ‪Restaurant DaCaio - ‬4 min walk
  • ‪Goldherz - ‬8 min walk
  • ‪Seehaus - ‬6 min walk
  • ‪Neumann's Bistro & Weinbar - ‬8 min walk

About this property

Crowne Plaza Hamburg - City Alster by IHG

Hotel remodelled in 2019 and located near Miniatur Wunderland
Take advantage of dry cleaning/laundry services, a bar and a 24-hour health club at Crowne Plaza Hamburg - City Alster by IHG. The on-site restaurant offers breakfast. Stay connected with free in-room WiFi, with a speed of 50+ Mbps, and guests can find other amenities such as conference space.
Other perks include:
  • Buffet breakfast (surcharge), self-parking (surcharge) and an electric car charging station
  • Multilingual staff, a vending machine and tour/ticket information
  • Meeting rooms, a lift and a front desk safe
  • Guest reviews give top marks for the helpful staff
Room features
All 291 rooms offer comforts such as 24-hour room service and laptop-friendly workspaces, in addition to thoughtful touches such as late-night room service and free WiFi.
Extra amenities include:
  • Hypo-allergenic bedding and free cots/infant beds
  • Bathrooms with hairdryers and shampoo
  • 42-inch TVs with satellite channels
  • Wardrobes/cupboards, electric kettles and daily housekeeping

Awards and affiliations

Eco-certified property
This property participates in Green Key (Foundation for Environmental Education) – a programme that measures the property's impact on one or more of the following: environment, community, cultural heritage and the local economy.

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8.8 out of 10, Excellent, 1,001 reviews
The price is 2.778.028 ₫
2.972.490 ₫ total
includes taxes & fees
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Property amenities

Internet

  • Available in all rooms: Free WiFi
  • In-room WiFi speed: 50+ Mbps
  • Available in some public areas: Free WiFi

Parking and transport

  • Electric car charging station on site
  • Height restrictions apply for on-site parking
  • Offsite parking available (EUR 29 per night)
  • Street parking available
  • Secured, covered parking on site (EUR 29 per night)
  • Wheelchair-accessible parking and van parking available

Food and drink

  • Buffet breakfast available for a fee 6:30 AM to 10:00 AM on weekdays and 7:00 AM to 11:00 AM on weekends; EUR 28.50 per person
  • A bar/lounge
  • A restaurant
  • Couples/private dining
  • Snack bar/deli

Restaurants on site

  • The Plaza

Things to do

  • 24-hour health club
  • Billiards/pool table

Family friendly

  • In-room cot
  • Laundry facilities
  • Snack bar/deli
  • Soundproofed rooms

Conveniences

  • 24-hour front desk
  • Laundry facilities
  • Luggage storage
  • Safe at front desk
  • Vending machine

Guest services

  • Change of bedsheets (on request)
  • Change of towels on request
  • Concierge services
  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Multilingual staff
  • Tour and ticket assistance

Business services

  • 5,651 square feet of conference space
  • 9 meeting rooms

Outdoors

  • On the waterfront

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • 1 accessible parking space
  • Area rugs in room
  • Handrails in stairways (100 centimetre high)
  • Hardwood flooring in room
  • Lift (100 centimetre wide door)
  • Smooth flooring in public areas
  • Stair-free path to entrance
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible lounge
  • Wheelchair-accessible parking
  • Wheelchair-accessible path of travel
  • Wheelchair-accessible path to lift
  • Wheelchair-accessible public bathroom
  • Wheelchair-accessible registration desk (99 centimetre high)
  • Wheelchair-accessible restaurant
  • Wheelchair-accessible van parking

More

  • 1 building
  • 7 floors
  • At least 80% lighting from LEDs
  • Banquet hall
  • Biodegradable drinking straws available
  • Built in 1987
  • Comprehensive food waste policy
  • Comprehensive recycling policy
  • Locally-owned and organised tours and activities
  • No plastic drinking straws
  • Renovated entire property - November 2019
  • Smoke-free property
  • Vegan dining options
  • Vegetarian dining options

Room amenities

Bedroom

  • Bedsheets provided
  • Blackout drapes
  • Free cot
  • Hypo-allergenic bedding

Bathroom

  • Hair dryer
  • Private bathroom
  • Shampoo
  • Soap
  • Toilet paper
  • Towels provided

Entertainment

  • 42-inch TV with satellite channels

Food and drink

  • 24-hour room service
  • Coffee/tea maker
  • Electric kettle
  • Free bottled water

More

  • Air conditioning (climate-controlled)
  • Connecting rooms available
  • Desk
  • Desk chair
  • Energy-saving switches in guestrooms
  • Iron/ironing board
  • Laptop workspace
  • Phone
  • Safe
  • Soundproofed rooms
  • Water-efficient toilets

Policies

Check-in

Check-in start time: 3:00 PM; check-in end time: midnight
Minimum check-in age - 18

Check-out

Check-out before noon
Contactless check-out
Late check-out subject to availability
A late check-out fee will be charged

Special check-in instructions

Front desk staff will greet guests on arrival at the property
Guests booked in breakfast included rate plans receive breakfast for up to 2 adults who are sharing a guestroom. Breakfast fees apply for additional guests.
Guests booked in dinner included rate plans receive dinner for up to 2 adults who are sharing a guestroom. Dinner fees apply for additional guests.

Access methods

Staffed front desk

Pets

Pets are allowed for an extra charge of EUR 15 per pet, per night
Service animals are welcome, and are exempt from fees
Welcoming dogs only
Food and water bowls are available

Children and extra beds

Children are welcome
Rollaway/extra beds are not available.
Free cots are available on request at the property

Payment types at the property

Important information

Optional extras

  • Fee for buffet breakfast: from approximately EUR 28.50 per person
  • Covered self-parking fee: EUR 29 per night
  • Nearby parking fee: EUR 29 per night
  • Pet fee: EUR 15 per pet, per night
  • Service animals are exempt from fees
  • Late check-out is available for a fee (subject to availability)

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards and cash
Cashless transactions are available
Safety features at this property include a fire extinguisher, a smoke detector, a security system and a first aid kit
This property affirms that it follows the cleaning and disinfection practices of Clean Promise (IHG)
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property

We should mention

The property has connecting/adjoining rooms, which are subject to availability and can be requested by contacting the property using the number on the booking confirmation
Parking height restrictions apply
This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly)

Property is also known as

Crowne Plaza Alster
Crowne Plaza Alster Hotel
Crowne Plaza Alster Hotel Hamburg City
Crowne Plaza Hamburg City
Crowne Plaza Hamburg City Alster
Hamburg City Alster
Crowne Plaza Hamburg - City Alster Hotel Hamburg
Hamburg Crowne Plaza
Crowne Plaza Hamburg City Alster Hotel

Frequently asked questions

Is Crowne Plaza Hamburg - City Alster by IHG pet-friendly?

Yes, dogs are allowed at this property. There's a fee of EUR 15 per pet, per night. Service animals are exempt from fees.

How much does it cost to stay at Crowne Plaza Hamburg - City Alster by IHG?

As of 19 Nov 2025, prices found for a 1-night stay for 2 adults at Crowne Plaza Hamburg - City Alster by IHG on 23 Nov 2025 start from 2.398.091 ₫, excluding taxes and fees. This price is based on the lowest nightly price found in the last 24 hours for stays in the next 30 days. Prices are subject to change. Choose your dates for more accurate prices.

How much is parking at Crowne Plaza Hamburg - City Alster by IHG?

Self-parking is available for EUR 29 per night.

What time is check-in at Crowne Plaza Hamburg - City Alster by IHG?

Check-in start time: 3:00 PM; check-in end time: midnight.

What time is check-out at Crowne Plaza Hamburg - City Alster by IHG?

Checkout is at noon. Late checkout is available for a fee (subject to availability).

Where is Crowne Plaza Hamburg - City Alster by IHG located?

Located in Hamburg-Nord, this hotel is 0.3 mi (0.5 km) from Alster Lakes and 2.1 mi (3.4 km) from Miniatur Wunderland. Mundsburg Center and Marienkrankenhaus are also within 15 minutes. Uhlandstrasse U-Bahn is 8 minutes by foot and Lohmuhlenstrasse U-Bahn is 11 minutes.

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Crowne Plaza Hamburg - City Alster by IHG Reviews

Reviews

8.8

Excellent

Rating 10 - Excellent. 534 out of 1003 reviews
Rating 8 - Good. 368 out of 1003 reviews
Rating 6 - Okay. 80 out of 1003 reviews
Rating 4 - Poor. 9 out of 1003 reviews
Rating 2 - Terrible. 12 out of 1003 reviews

9.2/10

Cleanliness

9.0/10

Staff & service

8.6/10

Amenities

8.8/10

Property conditions & facilities

8.8/10

Eco-friendliness

Reviews

10/10 Excellent

Carmelo A

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
From check in to accomodation and breakfast was wonderful, plentiful of selections.
Stayed 2 nights in Aug 2025

10/10 Excellent

Sarah

Liked: Cleanliness, staff & service, property conditions & facilities
Comfortable, clean, quiet, and friendly staff
Stayed 1 night in Aug 2025

10/10 Excellent

Simon

Liked: Cleanliness, staff & service, property conditions & facilities
All was excellent
Stayed 5 nights in Aug 2025

10/10 Excellent

Carl

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Great place to stay

Very nice hotel in a quiet neighborhood near the Alster. Walking distance from the main station, we traveled by train, so that was great. The breakfast buffet was fabulous, and the staff super friendly.
Stayed 2 nights in Jun 2025

10/10 Excellent

Adrian

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
We stayed for 5 nights in this hotel and were very impressed with its cleanliness and general condition. The King size room with a lake view was ideal for our stay. Sufficient space and amenities within the room. The hotels great location is very convenient for exploring Hamburg within walking distance to the central station and also close to bus and MRT stops. The nearby lake is great for walking or cycling around. We didn't eat within the hotel as there are many good options nearby and also a well stocked supermarket
Stayed 5 nights in Sep 2025

10/10 Excellent

Jasmina

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
clean, great staff and food
Stayed 1 night in Feb 2025

8/10 Good

Ulrich

Liked: Cleanliness, staff & service, property conditions & facilities
.
Stayed 1 night in Oct 2025

10/10 Excellent

Laerke

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
I really enjoyed my stay here and the rooms were perfetly comfortable and with great designs. I'm definitely planning to stay here again next time I'm in Hamburg.
Stayed 1 night in Feb 2025

10/10 Excellent

Christopher

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Holiday

Great location next to Alister Lake
Stayed 2 nights in Apr 2025

8/10 Good

SADIK

Liked: Staff & service, amenities, property conditions & facilities
staff was good. rooms were not so clean when we first check in. breakfast was good. area is okay but its really hard to find a market by walk.
Stayed 3 nights in Jun 2025

10/10 Excellent

Bettina

Liked: Amenities
So nice
Stayed 2 nights in Mar 2025

10/10 Excellent

Powen

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very nice hotel.
Stayed 2 nights in Nov 2023

8/10 Good

Carolina

Liked: Cleanliness, property conditions & facilities
mmm
Stayed 2 nights in May 2025

10/10 Excellent

LUIGI

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
It's a nice hotel in a quiet area of Hamburg.
Stayed 1 night in Jul 2024

10/10 Excellent

Courtney

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very clean hotel. Room was great and sauna area was very nice! Good location.
Stayed 2 nights in Aug 2024

10/10 Excellent

Tatyana

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Nice hotel in the center of Hamburg. The property is new, very clean and is in a great location. We greatly enjoyed our stay.
Stayed 2 nights in Jun 2024

10/10 Excellent

Bill

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Excellent, we will back next time
Stayed 1 night in Jan 2025

10/10 Excellent

Bradley

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Staff and hotel were excellent. Food was great. The rooms are very clean. Only downside was there is a lot of construction going on in the area surrounding the hotel making getting to the city harder
Stayed 4 nights in Sep 2024

10/10 Excellent

Tor Allan

Liked: Cleanliness, staff & service, property conditions & facilities
Staff is professional and personable.
Stayed 8 nights in Nov 2024

10/10 Excellent

Shirin

Liked: Cleanliness, staff & service, property conditions & facilities
The Hotel was very clean rooms were a little small but but comfortable. The breakfast was offered with a lot of variety. The only downside was the limited parking space.
Stayed 2 nights in Sep 2024

10/10 Excellent

Tracy

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Everything was great ! Workers are helpful and so nice would definitely stay here again if I come back
Stayed 5 nights in Nov 2023

8/10 Good

Erlend

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Perfect location, short walk to centrum. Car Parking👌 clean hotel! Great breakfast, 10/10:-)
Stayed 1 night in Feb 2024

8/10 Good

John

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Nice hotel.

Nice hotel. Friendly staff. Dining room at breakfast busy and noisy.
Stayed 1 night in Mar 2023

10/10 Excellent

Norbert

Liked: Cleanliness, staff & service, property conditions & facilities
A pleasant and calm hotel at the edge of hopping St. Georg with its dining options and just a few steps to green walls along the Alster. Downtown ist a 25 min walk or short bus ride.
Stayed 4 nights in Aug 2024

8/10 Good

Søren

Liked: Cleanliness, property conditions & facilities, room comfort

A pleasant stay in Hamburg

Very nice stay. Walking distance to the town center. Great breakfast. Understaffed reception.
Stayed 2 nights in Dec 2022