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Nhận xét về Fairmont Hotel Vier Jahreszeiten Hamburg

5 out of 5
Fairmont Hotel Vier Jahreszeiten Hamburg
Neuer Jungfernstieg 9-14, Hamburg, HH

Nhận xét

9,6

Ngoại hạng

Đánh giá 10 - Xuất sắc. 498/603 nhận xét" "
Đánh giá 8 - Tốt. 75/603 nhận xét" "
Đánh giá 6 - Được. 16/603 nhận xét" "
Đánh giá 4 - Kém. 8/603 nhận xét" "
Đánh giá 2 - Tồi. 6/603 nhận xét" "

9,6/10

Sạch sẽ

9,6/10

Nhân viên & dịch vụ

9,6/10

Tiện nghi, dịch vụ

9,6/10

Điều kiện & cơ sở vật chất nơi lưu trú

9,2/10

Thân thiện với môi trường

Nhận xét

10/10 - Xuất sắc

Stefan, Berlin

Thích: Sạch sẽ, nhân viên & dịch vụ, tiện nghi, dịch vụ, điều kiện & cơ sở vật chất nơi lưu trú
Unglaublicher Service Sehr zuvorkommendes Personal Extravagante Speisen Sehr ruhige Lage mit Top Aussicht Zahlreiche Sehenswürdigkeiten zu Fuß erreichbar
Lưu trú 2 đêm vào Tháng 4, 2024
Lisa Reiner trả lời vào 11/05/2024
Sehr geehrter Gast, wir danken Ihnen vielmals für Ihre rundum positive Bewertung zu Ihrem Aufenthalt bei uns im Fairmont Hotel Vier Jahreszeiten in Hamburg. Schön, dass Sie bei uns waren!Wir freuen uns sehr, dass Sie sich bei uns rundum wohl gefühlt haben. Ihre Zufriedenheit ist für alle Kolleginnnen und Kollegen die wohl schönste Belohnung - und zugleich auch eine fantastische Motivation. Wir danken Ihnen noch einmal vielmals und hoffen, Sie schon bald wieder bei uns im Herzen der Hansestadt Hamburg begrüßen zu dürfen.Mit den besten Grüßen von der Hamburger Binnenalster Lisa ReinerGuest Relation

10/10 - Xuất sắc

Tuncay

Thích: Sạch sẽ, nhân viên & dịch vụ, tiện nghi, dịch vụ, điều kiện & cơ sở vật chất nơi lưu trú
Super
Lưu trú 2 đêm vào Tháng 4, 2024
Lisa Reiner trả lời vào 11/05/2024
Sehr geehrter Gast wir danken Ihnen vielmals für Ihre rundum positive Bewertung zu Ihrem Aufenthalt bei uns im Fairmont Hotel Vier Jahreszeiten in Hamburg. Schön, dass Sie bei uns waren!Wir hoffen, Sie schon bald wieder bei uns im Herzen der Hansestadt Hamburg begrüßen zu dürfen.Mit den besten Grüßen von der Hamburger Binnenalster Lisa ReinerGuest Relation

10/10 - Xuất sắc

Jörg

Đi cùng bạn đồng hành
Thích: Sạch sẽ, nhân viên & dịch vụ, tiện nghi, dịch vụ, điều kiện & cơ sở vật chất nơi lưu trú
Perfektion pur
Lưu trú 1 đêm vào Tháng 4, 2024
Lisa Reiner trả lời vào 11/05/2024
Sehr geehrter Gast wir danken Ihnen vielmals für Ihre rundum positive Bewertung zu Ihrem Aufenthalt bei uns im Fairmont Hotel Vier Jahreszeiten in Hamburg. Schön, dass Sie bei uns waren!Wir hoffen, Sie schon bald wieder bei uns im Herzen der Hansestadt Hamburg begrüßen zu dürfen.Mit den besten Grüßen von der Hamburger Binnenalster Lisa ReinerGuest Relation

10/10 - Xuất sắc

Marc

Khách đi công tác
Thích: Sạch sẽ, nhân viên & dịch vụ, tiện nghi, dịch vụ, điều kiện & cơ sở vật chất nơi lưu trú
Ansolutely the best in Hamburg
Lưu trú 1 đêm vào Tháng 3, 2024
Lisa Reiner trả lời vào 11/05/2024
Dear Guest, thank you very much for choosing to stay with us at the Fairmont Hotel Vier Jahreszeiten during your recent visit to Hamburg and sharing your experience with us. It is always a pleasure to receive such wonderful reviews, as positive feedback is the most beautiful reward for our employees – and also a fantastic motivation, as we strive to offer you the most excellent service while also creating unforgettable moments and memories.We are looking forward to welcoming you soon again in the heart of Hamburg. With warm regards,Lisa ReinerGuest Relation

10/10 - Xuất sắc

Sybille

Lưu trú 3 đêm vào Tháng 2, 2024
Anna Marie Lienenlüke Guest Relation Manager trả lời vào 15/03/2024
Lieber Gast, vielen Dank, dass wir Sie im Hotel Vier Jahreszeiten Hamburg als Gast begrüßen durften und dass Sie sich die Zeit genommen haben, Ihren Aufenthalt zu bewerten. Wir danken Ihnen vielmals für diese wunderbare Bewertung und Ihr Vertrauen in unser Haus. Es wäre uns eine große Freude, Sie auch in der Zukunft zu unseren geschätzten Gästen zählen zu dürfen.Mit herzlichen Grüßen von der Hamburger Binnenalster Anna Marie LienenlükeGuest Relation Manager

10/10 - Xuất sắc

S.A.

Lưu trú 1 đêm vào Tháng 2, 2024
Lisa Reiner trả lời vào 11/05/2024
Sehr geehrter Gast wir danken Ihnen vielmals für Ihre rundum positive Bewertung zu Ihrem Aufenthalt bei uns im Fairmont Hotel Vier Jahreszeiten in Hamburg. Schön, dass Sie bei uns waren!Wir hoffen, Sie schon bald wieder bei uns im Herzen der Hansestadt Hamburg begrüßen zu dürfen.Mit den besten Grüßen von der Hamburger Binnenalster Lisa ReinerGuest Relation

10/10 - Xuất sắc

Michael

Khách đi công tác
Thích: Sạch sẽ, nhân viên & dịch vụ, điều kiện & cơ sở vật chất nơi lưu trú, tiện nghi phòng
Altid en fornøjelse.
Lưu trú 1 đêm vào Tháng 1, 2024
Guest Relation Manager - Anna Marie Lienenlüke trả lời vào 15/03/2024
Dear Guest,thank you very much for choosing to stay with us at the Fairmont Hotel Vier Jahreszeiten during your recent visit to Hamburg and sharing your experience with us. It is always a pleasure to receive such wonderful reviews, as positive feedback is the most beautiful reward for our employees – and also a fantastic motivation, as we strive to offer you the most excellent service while also creating unforgettable moments and memories.We are looking forward to welcoming you soon again in the heart of Hamburg. With warm regards,Anna Marie LienenlükeGuest Relation Manager

10/10 - Xuất sắc

Markus

Đi cùng gia đình
Thích: Sạch sẽ, nhân viên & dịch vụ, điều kiện & cơ sở vật chất nơi lưu trú, tiện nghi phòng
Es war wieder ein wunderbarer Aufenthalten, Service sehr sehr gut. Frühstück ist ein Erlebnis.
Lưu trú 2 đêm vào Tháng 1, 2024

10/10 - Xuất sắc

iman

Thích: Sạch sẽ, nhân viên & dịch vụ, điều kiện & cơ sở vật chất nơi lưu trú
Lưu trú 2 đêm vào Tháng 1, 2024

4/10 - Kém

Elias

Đi theo nhóm
Thích: Sạch sẽ
Không thích: Tiện nghi phòng
Ohrstöpsel nicht vergessen!
Leider war es mir an 3 Tagen und Nächten nicht möglich, im Fairmont Hotel Vier Jahreszeiten in Ruhe zu schlafen. Auch tagsüber vom Zimmer aus arbeiten ist aufgrund der Geräuschkulisse nicht möglich gewesen. Die Wände scheinen so dünn zu sein, dass man auf den Zimmern ununterbrochen einer nervtötenden Lärmbelästigung ausgesetzt ist - so hört man das Housekeeping-Personal auf dem Flur quatschen, die Stimmen der Gäste im Zimmer nebenan, Möbelgeschiebe über einem, laute Musik im Zimmer drunter. Ich habe während meines Stays drei Mal das Zimmer wechseln müssen und trotzdem an drei Nächten kein Auge zubekommen - schlafen ohne Ohrstöpsel unmöglich! Der mir dadurch zugesetzte Stress und Schlafmangel wurde widerwillig mit der Erstattung einer von drei Nächten kompensiert. Das sollte dem Hotel aber nicht weh tun, da ich ca. 800€ an Extras auf der Rechnung hatte. Das Management legt eine unangemessene Arroganz in der Kommunikation an den Tag - es war bekannt, welchen Unannehmlichkeiten ich während meines Stays ausgesetzt war, dennoch machte man sich nicht in die Mühe, mich beim Check-out noch einmal persönlich anzusprechen. Ein absoluter Fail für ein Hotel, das sich damit rühmt, das beste Hotel Deutschlands zu sein. Zusätzlich zu der miserablen Schlafqualität, wurden vor dem Stay E-Mails nicht beantwortet und eine Reservierung für Lunch am 31.12 ignoriert. Der Lunch verlief chaotisch - da hätte man den Gast auf eins von vier Gläsern Champagner einladen können - aus Anstand und Klasse!
Lưu trú 3 đêm vào Tháng 12, 2023

2/10 - Tồi

Olaf

Đi theo nhóm
Không thích: Sạch sẽ, nhân viên & dịch vụ, điều kiện & cơ sở vật chất nơi lưu trú, tiện nghi phòng
Mehr Schein als Sein
Kluft zwischen Anspruch und Wirklichkeit: überfordertes Guest Relation-Team, holpriger Check-In-Prozess, Zimmer meiner Meinung nach viel kleiner als die gebuchten 36qm, anstatt Zimmerwände eher "Pappwände", durch die man das Gebrabbel aus dem Nachbarzimmer hören konnte. Nach 4 Stunden habe ich vorzeitig ausgecheckt, ich hatte ursprünglich für 2 Nächte gebucht.
Lưu trú 2 đêm vào Tháng 12, 2023

10/10 - Xuất sắc

Christine

Đi cùng gia đình
Thích: Sạch sẽ, nhân viên & dịch vụ, điều kiện & cơ sở vật chất nơi lưu trú, tiện nghi phòng
Jewel of Hamburg
Most amazing service , rooms , views and everything!! 10 star hotel
Lưu trú 1 đêm vào Tháng 11, 2023
Fairmont Hotel Vier Jahreszeiten trả lời vào 17/11/2023
Dear Christine,We very much appreciate your comments regarding your stay at the Fairmont Hotel Vier Jahreszeiten. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services.Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one.Kind regards, Leonie Herz Guest Relation

10/10 - Xuất sắc

Paola

Thích: Sạch sẽ, nhân viên & dịch vụ, điều kiện & cơ sở vật chất nơi lưu trú
Lưu trú 2 đêm vào Tháng 11, 2023
Antonia Posor trả lời vào 30/11/2023
Sehr geehrte Frau Gilles,wir danken Ihnen vielmals für Ihre positive Bewertung zu Ihrem Aufenthalt bei uns im Hotel Vier Jahreszeiten in Hamburg. Schön, dass Sie bei uns waren!Wir freuen uns sehr, dass Sie sich bei uns rundum wohlgefühlt haben. Ihre Zufriedenheit ist für unsere Mitarbeiter die wohl schönste Belohnung - und zugleich auch eine fantastische Motivation. Wir danken Ihnen noch einmal vielmals und hoffen, Sie schon bald wieder bei uns im Herzen der Hansestadt Hamburg begrüßen zu dürfen.Mit den besten Grüßen von der Hamburger Binnenalster,Antonia PosorGuest Relation

10/10 - Xuất sắc

Peter

Thích: Sạch sẽ, nhân viên & dịch vụ, tiện nghi, dịch vụ, điều kiện & cơ sở vật chất nơi lưu trú
Fantastic decor
Lưu trú 1 đêm vào Tháng 10, 2023
Antonia Posor trả lời vào 30/11/2023
Dear Mr. Nettesheim,thank you very much for choosing to stay with us at the Fairmont Hotel Vier Jahreszeiten during your recent visit to Hamburg and sharing your experience with us. It is always a pleasure to receive such wonderful reviews, as positive feedback is the most beautiful reward for our employees – and also a fantastic motivation, as we strive to offer you the most excellent service while also creating unforgettable moments and memories.We are looking forward to welcoming you soon again in the heart of Hamburg. With warm regards,Antonia PosorGuest Relation

10/10 - Xuất sắc

Enrique

Đi cùng gia đình, Đi cùng gia đình và trẻ nhỏ
Thích: Sạch sẽ, nhân viên & dịch vụ, tiện nghi, dịch vụ, điều kiện & cơ sở vật chất nơi lưu trú
The service was amazing. We travelled with our 10 month baby and they surprised us with a lot of amenities that made our stay a lot more pleasant. We even got a teddy bear for the baby that he continues to play with :) thanks!
Eliza Lehmann trả lời vào 17/09/2023
Dear Mr. Negrete,thank you very much for letting us welcome you as a guest at the Hotel Vier Jahreszeiten and for taking the time to rate your past stay.We are very pleased to read that you enjoyed a wonderful stay at our hotel. It makes us very happy that we were able to impress you so much and we hope to welcome you as a guest again soon.With warm regards from the Binnenalster in HamburgEliza LehmannGuest Relation

10/10 - Xuất sắc

Khách đã xác thực

Đi cùng gia đình
Thích: Sạch sẽ, nhân viên & dịch vụ, điều kiện & cơ sở vật chất nơi lưu trú, tiện nghi phòng
First time staying here! Fantastic experience
Amazing experience. Extremely friendly Staff, especially doormen.
Lưu trú 2 đêm vào Tháng 9, 2023
Eliza Lehmann trả lời vào 17/09/2023
Dear Guest,thank you very much for letting us welcome you as a guest at the Hotel Vier Jahreszeiten and for taking the time to rate your past stay.We are very pleased to read that you enjoyed a terrific stay at our hotel. It makes us very happy that we were able to impress you so much and we hope to welcome you as a guest again soon.With warm regards from the Binnenalster in HamburgEliza LehmannGuest Relation

10/10 - Xuất sắc

Richard

Đi cùng bạn đồng hành
Thích: Sạch sẽ, nhân viên & dịch vụ, tiện nghi, dịch vụ, điều kiện & cơ sở vật chất nơi lưu trú
The old style 5star hotel. Best hotel we have ever been so far. Third time here.
Lưu trú 3 đêm vào Tháng 8, 2023
Antonia Posor trả lời vào 28/08/2023
Dear Mr. Doo,thank you very much for choosing to stay with us at the Fairmont Hotel Vier Jahreszeiten during your recent visit to Hamburg and sharing your experience with us. It is always a pleasure to receive such wonderful reviews, as positive feedback is the most beautiful reward for our employees – and also a fantastic motivation, as we strive to offer you the most excellent service while also creating unforgettable moments and memories.We are looking forward to welcoming you soon again in the heart of Hamburg. With warm regards,Antonia PosorGuest Relation

10/10 - Xuất sắc

Jens-Michael

Đi theo nhóm
Thích: Sạch sẽ, nhân viên & dịch vụ, tiện nghi, dịch vụ, điều kiện & cơ sở vật chất nơi lưu trú
Für 5 Sterne reicht es leider nicht!!
Lưu trú 1 đêm vào Tháng 8, 2023
Antonia Posor trả lời vào 23/08/2023
Sehr geehrter Herr Molzahn,wir danken Ihnen vielmals für Ihre positive Bewertung zu Ihrem Aufenthalt bei uns im Fairmont Hotel Vier Jahreszeiten in Hamburg. Schön, dass Sie bei uns waren!Wir freuen uns sehr, dass Sie sich bei uns wohl gefühlt haben. Ihre Zufriedenheit ist für unsere Mitarbeiter die wohl schönste Belohnung - und zugleich auch eine fantastische Motivation. Wir danken Ihnen noch einmal vielmals und hoffen, Sie schon bald wieder bei uns im Herzen der Hansestadt Hamburg begrüßen zu dürfen.Mit den besten Grüßen von der Hamburger Binnenalster Antonia PosorGuest Relation

10/10 - Xuất sắc

Khách đã xác thực

Thích: Sạch sẽ, nhân viên & dịch vụ, điều kiện & cơ sở vật chất nơi lưu trú, tiện nghi phòng
Lưu trú 2 đêm vào Tháng 8, 2023
Antonia Posor trả lời vào 23/08/2023
Dear Mr. Wennin,thank you very much for choosing to stay with us at the Fairmont Hotel Vier Jahreszeiten during your recent visit to Hamburg and sharing your experience with us. It is always a pleasure to receive such wonderful reviews, as positive feedback is the most beautiful reward for our employees – and also a fantastic motivation, as we strive to offer you the most excellent service while also creating unforgettable moments and memories.We are looking forward to welcoming you soon again in the heart of Hamburg. With warm regards,Antonia PosorGuest Relation

10/10 - Xuất sắc

Jesper Werner

Lưu trú 1 đêm vào Tháng 8, 2023
Antonia Posor trả lời vào 23/08/2023
Dear Mr. Jensen,thank you very much for choosing to stay with us at the Fairmont Hotel Vier Jahreszeiten during your recent visit to Hamburg and sharing your experience with us. It is always a pleasure to receive such wonderful reviews, as positive feedback is the most beautiful reward for our employees – and also a fantastic motivation, as we strive to offer you the most excellent service while also creating unforgettable moments and memories.We are looking forward to welcoming you soon again in the heart of Hamburg. With warm regards,Antonia PosorGuest Relation

10/10 - Xuất sắc

Daniel

Thích: Sạch sẽ, nhân viên & dịch vụ, tiện nghi, dịch vụ, điều kiện & cơ sở vật chất nơi lưu trú
Traumhaft. So stellt man sich 5 Sterne Aufenthalte vor. Sehr aufmerksames Personal. Rund um gelungene Übernachtung.
Lưu trú 2 đêm vào Tháng 8, 2023
Antonia Posor trả lời vào 23/08/2023
Sehr geehrter Herr Schweizer,wir danken Ihnen vielmals für Ihre rundum positive Bewertung zu Ihrem Aufenthalt bei uns im Hotel Vier Jahreszeiten in Hamburg. Schön, dass Sie bei uns waren!Wir freuen uns sehr, dass Sie sich bei uns rundum wohl gefühlt haben. Ihre Zufriedenheit ist für unsere Mitarbeiter die wohl schönste Belohnung - und zugleich auch eine fantastische Motivation. Wir danken Ihnen noch einmal vielmals und hoffen, Sie schon bald wieder bei uns im Herzen der Hansestadt Hamburg begrüßen zu dürfen.Mit den besten Grüßen von der Hamburger Binnenalster Antonia PosorGuest Relation

10/10 - Xuất sắc

Kevin

Lưu trú 2 đêm vào Tháng 8, 2023
Jan-Luca Wessels trả lời vào 09/08/2023
Sehr geehrter Herr Arens,wir danken Ihnen vielmals für Ihre positive Bewertung zu Ihrem Aufenthalt bei uns im Hotel Vier Jahreszeiten in Hamburg. Schön, dass Sie bei uns waren!Wir freuen uns sehr, dass Sie sich bei uns rundum wohl gefühlt haben. Ihre Zufriedenheit ist für alle KollegInnen die wohl schönste Belohnung - und zugleich auch eine fantastische Motivation. Wir danken Ihnen noch einmal vielmals und hoffen, Sie schon bald wieder bei uns im Herzen der Hansestadt Hamburg begrüßen zu dürfen.Mit den besten Grüßen von der Hamburger Binnenalster Jan-Luca WesselsGuest Relation

10/10 - Xuất sắc

Jesper

Lưu trú 3 đêm vào Tháng 7, 2023
Antonia Posor trả lời vào 23/08/2023
Dear Mr. Præstensgaard,thank you very much for choosing to stay with us at the Fairmont Hotel Vier Jahreszeiten during your recent visit to Hamburg and sharing your experience with us. It is always a pleasure to receive such wonderful reviews, as positive feedback is the most beautiful reward for our employees – and also a fantastic motivation, as we strive to offer you the most excellent service while also creating unforgettable moments and memories.We are looking forward to welcoming you soon again in the heart of Hamburg. With warm regards,Antonia PosorGuest Relation

10/10 - Xuất sắc

Sébastien

Đi cùng bạn đồng hành
Thích: Sạch sẽ, nhân viên & dịch vụ
.
Lưu trú 1 đêm vào Tháng 7, 2023
Antonia Posor trả lời vào 23/08/2023
Dear Mr. Schatzmann,thank you very much for choosing to stay with us at the Fairmont Hotel Vier Jahreszeiten during your recent visit to Hamburg and sharing your experience with us. It is always a pleasure to receive such wonderful reviews, as positive feedback is the most beautiful reward for our employees – and also a fantastic motivation, as we strive to offer you the most excellent service while also creating unforgettable moments and memories.We are looking forward to welcoming you soon again in the heart of Hamburg. With warm regards,Antonia PosorGuest Relation

10/10 - Xuất sắc

Thorsten

Thích: Sạch sẽ, nhân viên & dịch vụ, điều kiện & cơ sở vật chất nơi lưu trú
Lưu trú 3 đêm vào Tháng 7, 2023
Antonia Posor trả lời vào 23/08/2023
Sehr geehter Herr Werner,wir danken Ihnen vielmals für Ihre rundum positive Bewertung zu Ihrem Aufenthalt bei uns im Hotel Vier Jahreszeiten in Hamburg. Schön, dass Sie bei uns waren!Wir freuen uns sehr, dass Sie sich bei uns rundum wohl gefühlt haben. Ihre Zufriedenheit ist für unsere Mitarbeiter die wohl schönste Belohnung - und zugleich auch eine fantastische Motivation. Wir danken Ihnen noch einmal vielmals und hoffen, Sie schon bald wieder bei uns im Herzen der Hansestadt Hamburg begrüßen zu dürfen.Mit den besten Grüßen von der Hamburger Binnenalster Antonia PosorGuest Relation

10/10 - Xuất sắc

Michelle

Thích: Sạch sẽ, nhân viên & dịch vụ, điều kiện & cơ sở vật chất nơi lưu trú
Wonderful hotel in a perfect location
Lưu trú 1 đêm vào Tháng 7, 2023
Antonia Posor trả lời vào 23/08/2023
Dear Mrs. Mailhiot,thank you very much for choosing to stay with us at the Fairmont Hotel Vier Jahreszeiten during your recent visit to Hamburg and sharing your experience with us. It is always a pleasure to receive such wonderful reviews, as positive feedback is the most beautiful reward for our employees – and also a fantastic motivation, as we strive to offer you the most excellent service while also creating unforgettable moments and memories.We are looking forward to welcoming you soon again in the heart of Hamburg. With warm regards,Antonia PosorGuest Relation

10/10 - Xuất sắc

Ivan

Thích: Sạch sẽ, nhân viên & dịch vụ, điều kiện & cơ sở vật chất nơi lưu trú, tiện nghi phòng
Best hotel experience ever
Best hotel Experience ever, Fairmont Vier Jahrzeiten is a high end hotel and every little detail is impeccable, staff smiling and ready to help every second of you stay. Comfort is perfect and breakfast and their restaurants er totally awesome, Haerlin with 2 Michelin stars tops, but Nikkei Nine and Condi Grill are both top eateries. Ask for anything and staff brings it minutes later. Loved every minute of the stay
Lưu trú 3 đêm vào Tháng 7, 2023
Antonia Posor trả lời vào 23/08/2023
Dear Mr. Naurholm,thank you very much for choosing to stay with us at the Fairmont Hotel Vier Jahreszeiten during your recent visit to Hamburg and sharing your experience with us. It is always a pleasure to receive such wonderful reviews, as positive feedback is the most beautiful reward for our employees – and also a fantastic motivation, as we strive to offer you the most excellent service while also creating unforgettable moments and memories. We are particularly pleased to read that our restaurants have pampered you and that our service has delighted you.We are looking forward to welcoming you soon again in the heart of Hamburg. With warm regards,Antonia PosorGuest Relation

10/10 - Xuất sắc

Filip

Thích: Nhân viên & dịch vụ, điều kiện & cơ sở vật chất nơi lưu trú, tiện nghi phòng
Lưu trú 1 đêm vào Tháng 7, 2023
Fairmont Hotel Vier Jahreszeiten trả lời vào 17/07/2023
Dear Guest,thank you very much for choosing to stay with us at the Fairmont Hotel Vier Jahreszeiten during your recent visit to Hamburg and sharing your experience with us. It is always a pleasure to receive such wonderful reviews, as positive feedback is the most beautiful reward for our employees – and also a fantastic motivation, as we strive to offer you the most excellent service while also creating unforgettable moments and memories.We are looking forward to welcoming you soon again in the heart of Hamburg. With warm regards,Leonie Herz Guest Relation

10/10 - Xuất sắc

Tim

Thích: Sạch sẽ, nhân viên & dịch vụ, điều kiện & cơ sở vật chất nơi lưu trú, tiện nghi phòng
Exzellenz in Hamburg
Ein wunderbares Hotel mit exzellentem Service. Wir haben uns gut aufgehoben gefühlt.
Lưu trú 2 đêm vào Tháng 6, 2023
Jan-Luca Wessels trả lời vào 05/07/2023
Sehr geehrter Herr Kaltwasser,wir danken Ihnen vielmals für Ihre positive Bewertung zu Ihrem Aufenthalt bei uns im Hotel Vier Jahreszeiten in Hamburg. Schön, dass Sie bei uns waren!Wir freuen uns sehr, dass Sie sich bei uns rundum wohl gefühlt haben und wir Sie bei uns verwöhnen durften. Ihre Zufriedenheit ist für alle KollegInnen die wohl schönste Belohnung - und zugleich auch eine fantastische Motivation. Wir danken Ihnen noch einmal vielmals und hoffen, Sie schon bald wieder bei uns im Herzen der Hansestadt Hamburg begrüßen zu dürfen.Mit den besten Grüßen von der Hamburger Binnenalster Jan-Luca WesselsGuest Relation

10/10 - Xuất sắc

Anders

Lưu trú 1 đêm vào Tháng 6, 2023
Antonia Posor trả lời vào 19/07/2023
Dear Mr. Munch-Jensen,thank you very much for choosing to stay with us at the Fairmont Hotel Vier Jahreszeiten during your recent visit to Hamburg and sharing your experience with us. It is always a pleasure to receive such wonderful reviews, as positive feedback is the most beautiful reward for our employees – and also a fantastic motivation, as we strive to offer you the most excellent service while also creating unforgettable moments and memories.We are looking forward to welcoming you soon again in the heart of Hamburg. With warm regards,Antonia PosorGuest Relation

10/10 - Xuất sắc

BIN

Thích: Sạch sẽ, nhân viên & dịch vụ, điều kiện & cơ sở vật chất nơi lưu trú
Supe Lage, sehr freundliches Personal, gutes Frühstück, schöne Aussicht...
Lưu trú 3 đêm vào Tháng 6, 2023
Antonia Posor trả lời vào 19/07/2023
Dear Guest,thank you very much for choosing to stay with us at the Fairmont Hotel Vier Jahreszeiten during your recent visit to Hamburg and sharing your experience with us. It is always a pleasure to receive such wonderful reviews, as positive feedback is the most beautiful reward for our employees – and also a fantastic motivation, as we strive to offer you the most excellent service while also creating unforgettable moments and memories.We are looking forward to welcoming you soon again in the heart of Hamburg. With warm regards,Antonia PosorGuest Relation

10/10 - Xuất sắc

Judy

Lưu trú 1 đêm vào Tháng 5, 2023
Antonia Posor trả lời vào 19/07/2023
Dear Judy,thank you very much for choosing to stay with us at the Fairmont Hotel Vier Jahreszeiten during your recent visit to Hamburg and sharing your experience with us. It is always a pleasure to receive such wonderful reviews, as positive feedback is the most beautiful reward for our employees – and also a fantastic motivation, as we strive to offer you the most excellent service while also creating unforgettable moments and memories.We are looking forward to welcoming you soon again in the heart of Hamburg. With warm regards,Antonia PosorGuest Relation

10/10 - Xuất sắc

Vali

Lưu trú 2 đêm vào Tháng 5, 2023
Antonia Posor trả lời vào 19/07/2023
Dear Guest,thank you very much for choosing to stay with us at the Fairmont Hotel Vier Jahreszeiten during your recent visit to Hamburg and sharing your experience with us. It is always a pleasure to receive such wonderful reviews, as positive feedback is the most beautiful reward for our employees – and also a fantastic motivation, as we strive to offer you the most excellent service while also creating unforgettable moments and memories.We are looking forward to welcoming you soon again in the heart of Hamburg. With warm regards,Antonia PosorGuest Relation

8/10 - Tốt

Kim

Thích: Sạch sẽ, nhân viên & dịch vụ, điều kiện & cơ sở vật chất nơi lưu trú, tiện nghi phòng
Super men mangler vigtig information
Super lækkert sted, men hvis der er lukket på rooftop og kraner udenfor og indeni hotellet bør de oplyse det når man booker :-(
Lưu trú 1 đêm vào Tháng 5, 2023
Antonia Posor trả lời vào 19/07/2023
Dear Guest,thank you very much for choosing to stay with us at the Fairmont Hotel Vier Jahreszeiten during your recent visit to Hamburg and sharing your experience with us. It is always a pleasure to receive such wonderful reviews, as positive feedback is the most beautiful reward for our employees – and also a fantastic motivation, as we strive to offer you the most excellent service while also creating unforgettable moments and memories.We very much regret that you have been disturbed by the cranes in the vicinity of our house during your stay and would like to apologise for any inconvenience.We are looking forward to welcoming you soon again in the heart of Hamburg. With warm regards,Antonia PosorGuest Relation

10/10 - Xuất sắc

Willy

Lưu trú 2 đêm vào Tháng 3, 2023
Antonia Posor trả lời vào 19/07/2023
Dear Guest,thank you very much for choosing to stay with us at the Fairmont Hotel Vier Jahreszeiten during your recent visit to Hamburg and sharing your experience with us. It is always a pleasure to receive such wonderful reviews, as positive feedback is the most beautiful reward for our employees – and also a fantastic motivation, as we strive to offer you the most excellent service while also creating unforgettable moments and memories.We are looking forward to welcoming you soon again in the heart of Hamburg. With warm regards,Antonia PosorGuest Relation

10/10 - Xuất sắc

David

Khách đi công tác
Thích: Sạch sẽ, nhân viên & dịch vụ, tiện nghi, dịch vụ, điều kiện & cơ sở vật chất nơi lưu trú
Hervorragend
Lưu trú 2 đêm vào Tháng 4, 2023
Jan-Luca Wessels trả lời vào 28/04/2023
Sehr geehrter Herr Zenker,wir danken Ihnen vielmals für Ihre positive Bewertung zu Ihrem Aufenthalt bei uns im Hotel Vier Jahreszeiten in Hamburg. Schön, dass Sie bei uns waren!Wir freuen uns sehr, dass Sie sich bei uns rundum wohl gefühlt haben. Ihre Zufriedenheit ist für alle KollegInnen die wohl schönste Belohnung - und zugleich auch eine fantastische Motivation. Wir danken Ihnen noch einmal vielmals und hoffen, Sie schon bald wieder bei uns im Herzen der Hansestadt Hamburg begrüßen zu dürfen.Mit den besten Grüßen von der Hamburger Binnenalster Jan-Luca WesselsGuest Relation

8/10 - Tốt

Khách đã xác thực

Thích: Sạch sẽ, nhân viên & dịch vụ, điều kiện & cơ sở vật chất nơi lưu trú, tiện nghi phòng
Lưu trú 1 đêm vào Tháng 1, 2023
Leonie Herz trả lời vào 30/04/2023
Sehr geehrter Gast,wir danken Ihnen vielmals für Ihre positive Bewertung zu Ihrem Aufenthalt bei uns im Hotel Vier Jahreszeiten in Hamburg. Schön, dass Sie bei uns waren!Wir freuen uns sehr, dass Sie sich bei uns wohl gefühlt haben. Ihre Zufriedenheit ist für alle KollegInnen die wohl schönste Belohnung - und zugleich auch eine fantastische Motivation. Wir danken Ihnen noch einmal vielmals und hoffen, Sie schon bald wieder bei uns im Herzen der Hansestadt Hamburg begrüßen zu dürfen.Mit den besten Grüßen von der Hamburger Binnenalster Leonie HerzGuest Relation

10/10 - Xuất sắc

Yvonne

Thích: Sạch sẽ, nhân viên & dịch vụ, điều kiện & cơ sở vật chất nơi lưu trú
Lưu trú 2 đêm vào Tháng 4, 2023
Antonia Posor trả lời vào 13/05/2023
Sehr geehrte Frau Petrossians,wir danken Ihnen vielmals für Ihre positive Bewertung zu Ihrem Aufenthalt bei uns im Hotel Vier Jahreszeiten in Hamburg. Schön, dass Sie bei uns waren!Wir freuen uns sehr, dass Sie sich bei uns rundum wohl gefühlt haben. Ihre Zufriedenheit ist für alle KollegInnen die wohl schönste Belohnung - und zugleich auch eine fantastische Motivation. Wir danken Ihnen noch einmal vielmals und hoffen, Sie schon bald wieder bei uns im Herzen der Hansestadt Hamburg begrüßen zu dürfen.Mit den besten Grüßen von der Hamburger Binnenalster Antonia PosorGuest Relation

10/10 - Xuất sắc

Dawn Whyte

Thích: Sạch sẽ, nhân viên & dịch vụ, điều kiện & cơ sở vật chất nơi lưu trú, tiện nghi phòng
absolutely perfect
Such a pleasure to stay at Fairmont. Style and history combined with top service all the way - from arrival to departure. Great restaurants makes the hotel a destination to explore we loved it - we will be back
Lưu trú 2 đêm vào Tháng 4, 2023
Leonie Herz trả lời vào 16/04/2023
Dear Guest,We very much appreciate your comments regarding your stay at the Fairmont Hotel Vier Jahreszeiten. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services.Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one.Sincerely,Leonie Herz

10/10 - Xuất sắc

Ole

Lưu trú 1 đêm vào Tháng 4, 2023
Leonie Herz trả lời vào 16/04/2023
Sehr geehrter Gast,wir danken Ihnen vielmals für Ihre rundum positive Bewertung zu Ihrem Aufenthalt bei uns im Hotel Vier Jahreszeiten in Hamburg. Schön, dass Sie bei uns waren!Wir freuen uns sehr, dass Sie sich bei uns so wohl gefühlt haben. Ihre Zufriedenheit ist für alle KollegInnen die wohl schönste Belohnung - und zugleich auch eine fantastische Motivation. Wir danken Ihnen noch einmal vielmals und hoffen, Sie schon bald wieder bei uns im Herzen der Hansestadt Hamburg begrüßen zu dürfen.Mit den besten Grüßen von der Hamburger Binnenalster Leonie HerzGuest Relation

8/10 - Tốt

Susanne

Thích: Sạch sẽ, nhân viên & dịch vụ, điều kiện & cơ sở vật chất nơi lưu trú, tiện nghi phòng
Lưu trú 1 đêm vào Tháng 3, 2023
Jan-Luca Wessels trả lời vào 18/04/2023
Sehr geehrte Frau Kanther,wir danken Ihnen vielmals für Ihre positive Bewertung zu Ihrem Aufenthalt bei uns im Hotel Vier Jahreszeiten in Hamburg. Schön, dass Sie bei uns waren!Wir freuen uns sehr, dass Sie sich bei uns wohl gefühlt haben und wir Sie bei uns im Hotel Vier Jahreszeiten verwöhnen durften. Ihre Zufriedenheit ist für alle KollegInnen die wohl schönste Belohnung - und zugleich auch eine fantastische Motivation. Wir danken Ihnen noch einmal vielmals und hoffen, Sie schon bald wieder bei uns im Herzen der Hansestadt Hamburg begrüßen zu dürfen.Mit den besten Grüßen von der Hamburger Binnenalster Jan-Luca WesselsGuest Relation

10/10 - Xuất sắc

Bjarke

Thích: Sạch sẽ, nhân viên & dịch vụ, điều kiện & cơ sở vật chất nơi lưu trú, tiện nghi phòng
Lưu trú 1 đêm vào Tháng 3, 2023
Leonie Herz trả lời vào 16/04/2023
Sehr geehrter Gast,wir danken Ihnen vielmals für Ihre rundum positive Bewertung zu Ihrem Aufenthalt bei uns im Hotel Vier Jahreszeiten in Hamburg. Schön, dass Sie bei uns waren!Wir freuen uns sehr, dass Sie sich bei uns so wohl gefühlt haben. Ihre Zufriedenheit ist für alle KollegInnen die wohl schönste Belohnung - und zugleich auch eine fantastische Motivation. Wir danken Ihnen noch einmal vielmals und hoffen, Sie schon bald wieder bei uns im Herzen der Hansestadt Hamburg begrüßen zu dürfen.Mit den besten Grüßen von der Hamburger Binnenalster Leonie HerzGuest Relation

10/10 - Xuất sắc

Besnik

Đi cùng gia đình và trẻ nhỏ
Thích: Sạch sẽ, nhân viên & dịch vụ, điều kiện & cơ sở vật chất nơi lưu trú
Great hotel with excellent location and great bars and restaurants. The room is well appointed and has reasonable size.
Jan-Luca Wessels trả lời vào 24/03/2023
Dear Mr. Qenanaj,thank you very much for choosing to stay with us at the Fairmont Hotel Vier Jahreszeiten during your recent visit to Hamburg and sharing your experience with us. It is always a pleasure to receive such wonderful reviews, as positive feedback is the most beautiful reward for our employees – and also a fantastic motivation, as we strive to offer you the most excellent service while also creating unforgettable moments and memories.We are looking forward to welcoming you soon again in the heart of Hamburg. With warm regards,Jan-Luca WesselsGuest Relation

10/10 - Xuất sắc

Henrik

Thích: Sạch sẽ, nhân viên & dịch vụ, điều kiện & cơ sở vật chất nơi lưu trú, tiện nghi phòng
Lưu trú 2 đêm vào Tháng 3, 2023
Jan-Luca Wessels trả lời vào 24/03/2023
Sehr geehrter Herr Heidelbach,wir danken Ihnen vielmals für Ihre rundum positive Bewertung zu Ihrem Aufenthalt bei uns im Hotel Vier Jahreszeiten in Hamburg. Schön, dass Sie bei uns waren!Wir freuen uns sehr, dass Sie sich bei uns wohl gefühlt haben und wir Sie bei uns verwöhnen durften. Ihre Zufriedenheit ist für unsere Mitarbeiter die wohl schönste Belohnung - und zugleich auch eine fantastische Motivation. Wir danken Ihnen noch einmal vielmals und hoffen, Sie schon bald wieder bei uns im Herzen der Hansestadt Hamburg begrüßen zu dürfen.Mit den besten Grüßen von der Hamburger Binnenalster Jan-Luca WesselsGuest Relation

10/10 - Xuất sắc

Henrik

Thích: Sạch sẽ, nhân viên & dịch vụ, điều kiện & cơ sở vật chất nơi lưu trú, tiện nghi phòng
Lưu trú 1 đêm vào Tháng 3, 2023
Antonia Posor trả lời vào 13/05/2023
Dear Mr. Slaatorn,thank you very much for choosing to stay with us at the Fairmont Hotel Vier Jahreszeiten during your recent visit to Hamburg and sharing your experience with us. It is always a pleasure to receive such wonderful reviews and feedback from our guests and we will of course share your kind comments with our team. Positive feedback is the most beautiful reward for our employees – and also a fantastic motivation, as we strive to offer you the most excellent service while also creating unforgettable moments and memories.Dear Mr. Slaatorn, we are delighted to read that you enjoyed your stay with us. We thank you once again and are looking forward to welcoming you soon again in the heart of Hamburg. With warm regards,Antonia PosorGuest Relation

10/10 - Xuất sắc

Tommy

Thích: Sạch sẽ, nhân viên & dịch vụ, điều kiện & cơ sở vật chất nơi lưu trú, tiện nghi phòng
As always the best hotel in Hamburg.
Lưu trú 2 đêm vào Tháng 3, 2023
Jan-Luca Wessels trả lời vào 11/03/2023
Dear Mr. Nielsen,thank you very much for choosing to stay with us at the Fairmont Hotel Vier Jahreszeiten during your recent visit to Hamburg and sharing your experience with us. It is always a pleasure to receive such wonderful reviews and feedback from our guests and we will of course share your kind comments with our team. Positive feedback is the most beautiful reward for our employees – and also a fantastic motivation, as we strive to offer you the most excellent service while also creating unforgettable moments and memories.Dear Mr. Nielsen, we are delighted to read that you enjoyed your stay with us. We thank you once again and are looking forward to welcoming you soon again in the heart of Hamburg. With warm regardsJan-Luca WesselsGuest Relation

10/10 - Xuất sắc

Khách đã xác thực

Thích: Sạch sẽ, nhân viên & dịch vụ, điều kiện & cơ sở vật chất nơi lưu trú, tiện nghi phòng
Meget velholdt og renligheden er i top. En stor fornøjelse at bo på dette hotel. Svært at forestille sig noget andet sted i Hamborg.
Lưu trú 1 đêm vào Tháng 3, 2023
Jan-Luca Wessels trả lời vào 06/03/2023
Dear Guest,thank you very much for choosing to stay with us at the Fairmont Hotel Vier Jahreszeiten during your recent visit to Hamburg and sharing your experience with us. It is always a pleasure to receive such wonderful reviews, as positive feedback is the most beautiful reward for our employees – and also a fantastic motivation, as we strive to offer you the most excellent service while also creating unforgettable moments and memories.We are looking forward to welcoming you soon again in the heart of Hamburg. With warm regards,Jan-Luca WesselsGuest Relation

10/10 - Xuất sắc

Georg

Đi cùng bạn đồng hành
Thích: Sạch sẽ, nhân viên & dịch vụ, tiện nghi, dịch vụ, điều kiện & cơ sở vật chất nơi lưu trú
Lưu trú 4 đêm vào Tháng 2, 2023
Jan-Luca Wessels trả lời vào 07/03/2023
Sehr geehrter Herr Steinhoff,wir danken Ihnen vielmals für Ihre rundum positive Bewertung zu Ihrem Aufenthalt bei uns im Fairmont Hotel Vier Jahreszeiten in Hamburg. Schön, dass Sie wieder bei uns waren!Wir freuen uns sehr, dass Sie sich bei uns rundum wohl gefühlt haben und wir Sie wieder bei uns im Hotel Vier Jahreszeiten verwöhnen durften. Ihre Zufriedenheit ist für unsere Mitarbeiter die wohl schönste Belohnung - und zugleich auch eine fantastische Motivation. Lieber Herr Steinhoff, wir danken Ihnen noch einmal vielmals und hoffen, Sie schon bald wieder bei uns im Herzen der Hansestadt Hamburg begrüßen zu dürfen.Mit den besten Grüßen von der Hamburger Binnenalster Jan-Luca WesselsGuest Relation

10/10 - Xuất sắc

Armin

Đi cùng bạn đồng hành
Thích: Sạch sẽ, nhân viên & dịch vụ, tiện nghi, dịch vụ, điều kiện & cơ sở vật chất nơi lưu trú
Perfektes Hotel, es wird alles für den Gast ermöglicht. Der Gast ist hier König.
Lưu trú 2 đêm vào Tháng 2, 2023
Jan-Luca Wessels trả lời vào 27/02/2023
Sehr geehrter Herr Ott,wir danken Ihnen vielmals für Ihre rundum positive Bewertung zu Ihrem Aufenthalt bei uns im Fairmont Hotel Vier Jahreszeiten in Hamburg. Schön, dass Sie bei uns waren!Wir freuen uns sehr, dass Sie sich bei uns wohl gefühlt haben und wir Sie zu diesem besonderen Anlass verwöhnen durften. Ihre Zufriedenheit ist für unsere Mitarbeiter die wohl schönste Belohnung - und zugleich auch eine fantastische Motivation. Wir danken Ihnen noch einmal vielmals und hoffen, Sie schon bald wieder bei uns im Herzen der Hansestadt Hamburg begrüßen zu dürfen.Mit den besten Grüßen von der Hamburger Binnenalster Jan-Luca WesselsGuest Relation

10/10 - Xuất sắc

Eduard

Lưu trú 2 đêm vào Tháng 2, 2023
Jan-Luca Wessels trả lời vào 07/03/2023
Dear Guest,thank you very much for choosing to stay with us at the Fairmont Hotel Vier Jahreszeiten during your recent visit to Hamburg and sharing your experience with us. It is always a pleasure to receive such wonderful reviews, as positive feedback is the most beautiful reward for our employees – and also a fantastic motivation, as we strive to offer you the most excellent service while also creating unforgettable moments and memories.We are looking forward to welcoming you soon again in the heart of Hamburg. With warm regards,Jan-Luca WesselsGuest Relation