Search Hotels with Pool in Hamilton

"The staff need to be more professional. I had an awkward experience that did not make a good impression on me nor my partner. The staff was handling a difficult customer ahead of me, but their incapacity to correctly handle that difficult customer, to say the least was disappointing. The staff member had become alarmingly irate with that particular difficult customer, very unprofessional. Adding to the already convoluted spectacle, after re-entering the lobby with my luggage, the manager, incorrectly assumed that I was the difficult customer that her staff was dealing with earlier. This was an incredulous experience that has left a bitter memory regarding this establishment. To the hotel management, please train your staff on how to handle difficult customers and train your manager to properly identify difficult situations without jumping to conclusions and assumptions. I shouldn't have to tell you how to do your job."

"Friendly staff, nice breakfast buffet, clean rooms and quiet atmosphere"

"breakfast was all right. typical starbucks offerings at Marriott venues. dining options are nearby and so is freeway."

"Nice hotel, location not that handy, but ok if you have a car. Rooms a bit dated but clean. We bought breakfast at the restaurant and this was very good."

"Breakfast was hot, well stocked"

"!"

"Get rid of homeless drug addicts in the area."

"The room was clean. Breakfast was descent, and there was ample parking."

"Our room was very spacious. Curtains could not close completely because hooks were missing, spacious bathroom but very small shower with no shelf for shampoo or soap. Our room was uncomfortably cool and there was no way to turn up the heat."