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"clean room, friendly staff, great location, close to west lake, shopping center and restaurant "

"The location is good as its near a "mall" which has many good eating options and amenities. Hotel provides pickup from nearby train station which is very helpful since its our first time to Hangzhou. Also the staff is very helpful and friendly."

"nice hotel and nice breakfast"

"Good service and location"

"Excellent service, regardless of whether are you checking in or out, the staff treated you professionally and politely. The proximity to the malls around Wulin square and the Wulin night market is also a plus. But they need to review the "tastiness" of the breakfast. The breakfast has a respectable spread, what one would expect from a 5-star hotel, but the "tastiness" has many room for improvement."

"This hotel is very convenient to metro station and is right next to a big mall. The breakfast is good with variety of selection."

"The hotel is very good for the Price and the staff is good. Be careful, as the entrance of the hotel is poorly marked. It is not on Jiaochang Road, but on a cross street 240 meters from the indicated location, on Jinjiling Road."

"Nice breakfast, clean room. Helpful staff. We would stay there again."

"Great hotel "