Dear Our Beloved Guest, It was our pleasure to host you and your friend during your time in Hanoi recently. We would like to thank you for your review which help other travellers understand better about our place. It is glad to know our ambience and services did met your expectation. Our team hope to welcome you back in the next occasions with your beloveds. Yours sincerely, Ancient Lane team

Dear Mr. Rocco, It was our pleasure to delight your stay recently in Hanoi. We are glad to know you enjoy and satisfied with our services. Please rest assure that we appreciate your feedback and definitely improve then. We hope to welcome you back on the next occasions. Yours sincerely, Ancient Lane Team

Dear Mr. Charles, It was our pleasure to delight your stay recently in Hanoi. We are glad to know you enjoy and satisfied with our services. Please rest assure that we appreciate your feedback and definitely improve then. We hope to welcome you back on the next occasions. Yours sincerely, Ancient Lane team

Dear Mrs Marie and Mr Kim, It is great to hear this review from you. Thank you so much for sharing this review which really helps other travellers understand better about our hotel as well. It was such pleasure for us to host your family during your time in Hanoi and we are glad to know you enjoy our stay in our hotel last time and happy with our services. We would love to welcome your family back in the next occasions. Yours sincerely, Ancient Lane team

Dear beloved guest, Thank you so much for taking your time to share this review with us as well as other travellers on Expedia community. On behalf of our side, we are very glad to know you enjoy your time here and happy with our service. We would love to welcome you back soon at your most convenience. Yours sincerely, Ancient Lane team

Dear beloved customer, Thank you for rating us on Expedia. It is a pity that this average score is appearing without any details about your experience. Then to be honest, we would love to heard from you via email if you have any further comments or suggestions for us to help us improve better. Yours sincerely, Ancient Lane team

Dear Mr. Woo Suk, Thank you so much for your time to share this feedback with us as well as other travellers on Expedia community. We are very glad to know you did enjoy your stay and satisfied with value. Our team look forward to welcoming you back on the next occasions. Yours sincerely, Ancient Lane team

Dear beloved guest, Thank you so much for taking your time to share this review with us. We hope to welcome you back soon at your most convenience.

Dear beloved guest, Thank you so much for taking your time to share this review with us. Your satisfaction is a big encouragement for all the team. We look forward to welcoming you back soon at your most convenience. Yours sincerely, Anceint Lane team

Dear beloved guest, Thank you so much for rating us on Expedia. Should you have any further comments or suggestions for Ancient Lane hotel, please do not hesitate to reach us via email. We hope to welcome you back on the next occasion in Hanoi. Yours sincerely, Ancient Lane team

Dear beloved guest, Thank you for taking your time to share this review for us on Expedia. We are glad to know how you enjoy your stay at Ancient Lane hotel recently. Your satisfaction is the biggest encouragement for all the team to keep going and do better. Yours sincerly, Ancient Lane team

Thank you for your time to rate us on Hotels.com Ancient Lane team

Dear Mr. Trung, It was our pleasure to serve you even very short time. We are glad to know you satisfied with our service. Our team look forward to serving your next visit in Hanoi. Yours sincerely, Ancient Lane team

Dear beloved guests, Thank you so much for your review for us on Expedia. This one is very useful for other travelers who are looking for our place as well. It is glad to see you had enjoyable stay with us. We are looking forward to welcoming you back on the next occasion. Your sincerly, Ancient Lane team

Dear Sir/Madam, Thank you so much for your review for us. It was our pleasure to have you as our guests recently We look forward to welcoming you back on another occasion. Yours sincerely, Ancient Lane team

Dear Sir/Madam, Thank you so much for your review for Ancient Lane hotel on Expedia. On behalf of our team, we would like to say thank you for choosing us for your stay in Hanoi. We are also very glad to here about your comfortable experience. We are looking forward to welcoming you back soon. Yours sincerely, Ancient Lane team

Dear Sir/Madam, Thank you so much for your review for us on Expedia.com. We are so glad to see how you enjoy your stay with us. Our team look forward to welcome you back to Hanoi. Yours sincerely Ancient Lane team

Dear Ms. Yeji, Thank you so much for your review for us on Expedia. We are glad to see how you did enjoy your stay and would like to come back with us next time in Hanoi. We wish you a nice trip in the next destinations in Vietnam. Yours sincerely Ancient Lane team

Dear Mr. Alfred, Thank you so much for your fair review which could let other travelers on Expedia community understand more about our place. We look forward to serving you next time. Ancient Lane team

Dear Mr. Andrew, Thank you very much for your rating! We hope to serve you on another occasion Ancient Lane team

Dear Mr/Mrs CJ, Thank you so much for your review for us which could let other travelers undfderstand better about Ancient Lane hotel. We look forward to serving you next time when you are in Hanoi Yours sincerely, Ancient Lane team

Dear Mr. Eran, Thank you so much for your review for us on Expedia which could help other travellers understand better about Ancient Lane hotel. With us, it was pleasure time to host your family during the time you were in Hanoi. We do hope you would come back here with us next time when you return to Hanoi. Yours sincerely, Ancient Lane team

Dear Ms. Andrea, It is great to hear about the feedbacks from you for us. We are glad to know about your wonderful experience during your stay at Ancient Lane hotel. Your support will encourage us a lot to improve and keep going on doing better. Yours sincerely, Ancient Lane team

Dear Sir/Madam, Thank you so much for your review. It will help other tevellers a lot when study about Ancient Lane hotel. Yours sincerely, Ancient Lane team

Dear Mr. Carlos, Thank you so much for taking your time to review us on Expedia which could help other travellers understand better about us. It was such a pleasure for us to serve you and your partner during your stay in Hanoi as well as arranging your trips in the North of vietnam. We looking forward to seeing you next time when you come back to our city. Yours sincerely Ancient Lane team

Dear Sir-Madam, Thank you so much for your review for us. Your satisfaction is always our biggest encouragement to improve. Yours sincerely, Ancient Lane team

Dear Mrs. Nita, Thank you so much for taking your time to share with us your son's experience at Ancient Lane hotel. I am so sorry to here about the inconvenience and incident that your son got at our hotel. I hope you don't mind to send us an email to let us know more details and we will find a way to compensate for you as a sincere apologize. Also, I would like to share with you and other people in Expedia community after check again with my college. 1. Like most of other hotel, we have check-in and check-out time which is quoted clear in hotel policy. It is definitely fair if you need to pay for extra fee for early check-in. And I hope you understand that hotels always have changes in room arrangement so that your son took the room that was supposed to prepared for other guest, it is normal. 2. I am sorry for the disturbing from other drunk guys that you mentioned and not good breakfast. However, when we take care of your son an always asked him for every single service, he didn't inform or complain with anything at all. Then it is very difficult for us to resolve and improve. We do hope this misunderstanding will not prevent you from coming back with us next time and see how we do care about your feedback. All of your comments are well appreciated. Yours sincerely, Ancient Lane team

Dear Mr. Lewis, Thank you so much for your rating for us. We hope to serve you and your beloveds next time when you comeback Hanoi. Yours sincerely, Ancient Lane team

Dear Mrs. Anne, Thank you so much for taking your time to review your stay experience at Ancient Lane hotel. Your sharing will help other travellers understand better about our hotel. We are so glad to see your satisfaction also. Your praise would be the biggest encouragement for all the team. Hopefully we could serve you next time when you come back to Hanoi. Have a nice day! Your sincerly, Ancient Lane team

Dear Mr. Gerald, Thank you so much for taking your time to share about your experience with us as well as other travellers. We are so glad to see you was happy with your stay at Ancient Lane hotel. We also do hope you could understand for the tiny room as our hotel as well as others have not much space to setup an big room in the Old Quarter. Wish you a good trip in the next destinations. We hope to serve you next time when you come back to Hanoi. Best regards Christian (Mr) Guest relation officer

Hi Jae Ha, Thank you so much for your review which could let other travellers understand better about us. We hope to serve you and your beloved when you visit Hanoi next time. Best regards Christian (Mr) Guest relation officer