Dear Mr./Mrs. Thank you so much for staying with us during your trip in Hanoi. Your kind words has been passed to our team for a better service. If the location of Confier Grand Hotel did not meet your expectation since our hotel located in old quater, we strongly recommend you to stay at Conifer Boutique Hotel -our sister hotel with spacious terrrace where taxi can access easily. We do hope to welcome you back with us in your next stay. Best reagard,

Dear Mr./Mrs. Thank you so much for staying with Conifer Grand Hotel during your trip in Hanoi. Your kind words has been passed to our team for a better services. We are sorry because the location of the hotel didn't meet your expectation. We do hope to welcome you back at Conifer Boutique Hotel - our sister hotel where taxi can access easily Thank you and best regard,

Dear the Valued Partner, Warmest greeting from Conifer Hotels, We would like to thank you for choosing Conifer Hotel as your accommodation choice during your recent stay in Ha Noi and for taking the time to give feedback about us . We are very pleased to read that your advises to our service. It is always encouraging for us to learn that our guests are satisfied with our services as it is what we strive for everyday. Your kind words have been passed to our teams and this will certainly motivate them to keep up the good work. We all look forward to welcoming you again on your next visit to Hanoi . Best regards, Do Bich Hanh (Ms.) Customer Service E:sm@coniferhotel.com.vn Hotline: +84 962589051

Dear the Valued Partner, Warmest greeting from Conifer Hotels, We would like to thank you for choosing Conifer Hotel as your accommodation choice during your recent stay in Ha Noi and for taking the time to give feedback about us . We are very pleased to read that your advises to our service. It is always encouraging for us to learn that our guests are satisfied with our services as it is what we strive for everyday. Your kind words have been passed to our teams and this will certainly motivate them to keep up the good work. We all look forward to welcoming you again on your next visit to Hanoi . Best regards, Do Bich Hanh (Ms.) Customer Service E:sm@coniferhotel.com.vn Hotline: +84 962589051

Dear the Valued Partner, Warmest greeting from Conifer Hotels, We would like to thank you for choosing Conifer Hotel as your accommodation choice during your recent stay in Ha Noi and for taking the time to give feedback about us . We are very pleased to read that your advises to our service. It is always encouraging for us to learn that our guests are satisfied with our services as it is what we strive for everyday. Your kind words have been passed to our teams and this will certainly motivate them to keep up the good work. We all look forward to welcoming you again on your next visit to Hanoi . Best regards, Do Bich Hanh (Ms.) Customer Service E:sm@coniferhotel.com.vn Hotline: +84 962589051

Dear the Valued Partner, Warmest greeting from Conifer Hotels, We would like to thank you for choosing Conifer Hotel as your accommodation choice during your recent stay in Ha Noi and for taking the time to give feedback about us . We are very pleased to read that your advises to our service. It is always encouraging for us to learn that our guests are satisfied with our services as it is what we strive for everyday. Your kind words have been passed to our teams and this will certainly motivate them to keep up the good work. We all look forward to welcoming you again on your next visit to Hanoi . Best regards, Do Bich Hanh (Ms.) Customer Service E:sm@coniferhotel.com.vn Hotline: +84 962589051

Dear the Valued Partner, Warmest greeting from Conifer Hotels, We would like to thank you for choosing Conifer Hotel as your accommodation choice during your recent stay in Ha Noi and for taking the time to give feedback about us . We are very pleased to read that your advises to our service. It is always encouraging for us to learn that our guests are satisfied with our services as it is what we strive for everyday. Your kind words have been passed to our teams and this will certainly motivate them to keep up the good work. We all look forward to welcoming you again on your next visit to Hanoi . Best regards, Do Bich Hanh (Ms.) Customer Service E:sm@coniferhotel.com.vn Hotline: +84 962589051

Dear Chun Wui, We are grateful to read that you had an overall enjoyable stay in our hotel. It is always encouraging for us to learn that our guests are satisfied with our services as it is what we strive for every day. We thank you very much for your recommendation and look forward to the pleasure of welcoming you back again soon. Sincerely, Nguyen Trong Nghia (Mr.)

Dear our lovely guest, We very much appreciate your comments regarding your stay at the Conifer Grand Hotel. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. We are very much looking forward to have you here again soon. Sincerely, Nguyen Trong Nghia(Mr.)

Thank you so much! We really appreciated for your feedback!

Dear Hogeun, We very much appreciate your comments regarding your stay at the Conifer Grand Hotel. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. We are very much looking forward to have you here again soon. Sincerely, Nguyen Trong Nghia(Mr.)

Dear Sir/Madam, We are grateful to read that you had an overall enjoyable stay in our hotel. It is always encouraging for us to learn that our guests are satisfied with our services as it is what we strive for every day. We thank you very much for your recommendation and look forward to the pleasure of welcoming you back again soon. Sincerely, Nguyen Trong Nghia (Mr.)

Dear RACHEL, We thank you for your sharing your comment regarding your recent stay at Conifer Grand Hotel. I regret to learn about noise problems that you had to encounter during your stay. Let me extend my sincerest apologize for any inconvenience you were subject to. We will definitely review with our staff to continue our improvement. Furthermore, in order to improve our services and to ensure that we meet your expectation, we would be grateful if you talk directly to us about this matter so we could take action or change any unpleasant thing immediately for you. At Conifer Grand Hotel, we are committed to providing a superior guest experience to each and everyone of our customers and we would valued your feedback. My team and I hope to warmly welcome you back to the hotel for a more satisfactory stay. Sincerely, Nguyen Trong Nghia (Mr.)

Dear Mika, We very much appreciate your comments regarding your stay at the Conifer Grand Hotel. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. We are very much looking forward to have you here again soon. Sincerely, Nguyen Trong Nghia(Mr.)

Dear 좋아요, It is delightful to hear from you and your glowing feedback is such a great encouragement for Conifer Management and Staff. Thank you for praising our service. We invest a lot of time in effort to train our team to maintain our personalized service. We are very much looking forward to have you here again soon. Sincerely, Nguyen Trong Nghia (Mr.)

Dear Our Lovely Guest, We thank you for your sharing your comment regarding your recent stay at Conifer Grand Hotel. I regret to learn about noise problems that you had to encounter during your stay. Let me extend my sincerest apologize for any inconvenience you were subject to. We will definitely review with our staff to continue our improvement. Furthermore, in order to improve our services and to ensure that we meet your expectation, we would be grateful if you talk directly to us about this matter so we could take action or change any unpleasant thing immediately for you. At Conifer Grand Hotel, we are committed to providing a superior guest experience to each and everyone of our customers and we would valued your feedback. My team and I hope to warmly welcome you back to the hotel for a more satisfactory stay. Sincerely, Nguyen Trong Nghia (Mr.)

Dear our lovely guest, Thank you very much for taking the time to share your review of Conifer Grand Hotel following your recent stay. It is my pleasure to learn that you enjoyed the room and the front desk staff. We are grateful for your observations and feedback as it presents us the opportunity to better improve our service offerings in the future. Sincerely, Nguyen Trong Nghia (Mr.)

Dear our lovely guest, Thank you so much for your review. Sincerely, Nguyen Trong Nghia (Mr.)

Dear Minjung, We thank you for your sharing your comment regarding your recent stay at Conifer Grand Hotel. I regret to learn about noise problems that you had to encounter during your stay. Let me extend my sincerest apologize for any inconvenience you were subject to. We will definitely review with our staff to continue our improvement. Furthermore, in order to improve our services and to ensure that we meet your expectation, we would be grateful if you talk directly to us about this matter so we could take action or change any unpleasant thing immediately for you. At Conifer Grand Hotel, we are committed to providing a superior guest experience to each and everyone of our customers and we would valued your feedback. My team and I hope to warmly welcome you back to the hotel for a more satisfactory stay. Sincerely, Nguyen Trong Nghia (Mr.)

Dear WeiChen, We very much appreciate your comments regarding your stay at the Conifer Grand Hotel. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely,

Dear Mr./Mrs. Thank you so much for staying at Conifer Grand Hotel in your Hanoi trip. We do hope to welcome you back at Conifer Hotels again. Best regard,

Dear Mr./Mrs. Yoshihiro, Thank you so much for staying with us at Conifer Grand Hotel during your trip in Hanoi. Concerning to your request, for the next stay, we strongly recommend you to book deluxe room which includes bathtub. We bet that you will like that room. If you need further infomation, please contact us anytime. Best regard,

Thank you very much for choosing our hotel and giving us your valued feedbacks.

Thank you very much for choosing our hotel and giving us your valued feedbacks.

Thank you very much for choosing our hotel and your valued feedbacks.

Thank you very much for choosing our hotel and your valued feedbacks.