Thu Giang thân mến,Chúng tôi thật sự xin lỗi vì những trải nghiệm không tốt của bạn tại khách sạn của chúng tôi. Để đảm bảo độ thông thoáng của các phòng, một số phòng nằm ở phía trong có của sổ thông ra khu vực giếng trời ở phía sau tòa nhà. Vì vậy nên độ cách âm của những phòng đó cũng không được tuyệt đối. Nếu bạn cảm thấy nhạy cảm với tiếng ồn, khách sạn chúng tôi có cung cấp bịt tai dùng khi đi ngủ miễn phí để mang đến cho bạn trải nghiệm tốt hơn vào ban đêm ạ. Cảm ơn bạn vì đã tin tưởng lựa chọn sử dụng dịch vụ của chúng tôi và hy vọng có thể phục vụ bạn trong lần ghé thăm tiếp theo.Trân trọng,Dal Vostro Hotel & Spa

Thank you for your recent stay with us. We know that you have many options when choosing where to stay at Hoan kiem , The Fact that you choose Dal Vostro Hotel & Spa. is an honor to us. We sincerely hope you enjoyed your stay and will come back again! If there is anything that you feel like we overlooked then please let us know. Looking forward to welcoming you again soon. Once again thank you for gracing us with you presence.Best Regards, Carmie Dal Vostro Hotel & Spa Customer Service

Dear Sir/Madam, Thank you for your recent stay with us. We know that you have many options when choosing where to stay at Hoan kiem , The Fact that you choose Dal Vostro Hotel & Spa. is an honor to us. We sincerely hope you enjoyed your stay and will come back again! If there is anything that you feel like we overlooked then please let us know. Looking forward to welcoming you again soon. Once again thank you for gracing us with you presence.

Dear Dayna, Thank you for your recent stay with us. We know that you have many options when choosing where to stay at the Old Quarter. The Fact that you choose Dal Vostro Hotel & Spa is an honor to us.We sincerely hope you enjoyed your stay and will come back again!If there is anything that you feel like we overlooked, then please let us know.Looking forward to welcoming you again soon.

Dear Mr Mikal, We are sorry for the inconvenience caused during your stay at our hotel. We would like to offer our sincere apologies. Regarding the issue of we are just a hotel not a resort. In the website, we put our name is Dal Vostro Hotel & Spa, nothing mentions about resort. In our hotel, we have full services such as spa, sauna and jacuzzi. We also put the details menu about that service and the price in each room so that you can see it. With the issues don't clean the rooms, we sorry about the experience. The reason we cannot clean because you request do not disturb. We never going into the room without the guest permission, always knock the door first to ask the guest.Once an again, we are truly sorry, and we hope to see you again in the future.!!!

Thank you for your recent stay with us. We know that you have many options when choosing where to stay at Hoan kiem , The Fact that you choose Dal Vostro Hotel & Spa. is an honor to us. We sincerely hope you enjoyed your stay and will come back again! If there is anything that you feel like we overlooked then please let us know. Looking forward to welcoming you again soon. Once again thank you for gracing us with you presence. Best Regards,

Dear Mr/Mrs Anthony Capranica, How's your Family?Thank you for your recent stay with us. We know that you have many options when choosing where to stay at Hoan kiem , The Fact that you choose Dal Vostro Hotel & Spa. is an honor to us. We sincerely hope you enjoyed your stay and will come back again! If there is anything that you feel like we overlooked then please let us know. Looking forward to welcoming you again soon. Once again thank you for gracing us with you presence.Best Regards, Carmie Dal Vostro Hotel & Spa Customer Service

Dear Sir/Madam, Thank you so much for your feedback! We are very happy that you have chosen us to serve you. We tried our best in order to make you feel comfortable like home. We really hope that we were able to fulfill all your requests, and requirements made prior to your stay, and that you enjoyed your stay here. We hope that you will come back to Vietnam & stay with us again. Warm regards, Carmie Dal Vostro Hotel & Spa Customer Service

Dear Sir/Madam, Thank you so much for your feedback! We are very happy that you have chosen us to serve you. We tried our best in order to make you feel comfortable like home. We really hope that we were able to fulfill all your requests, and requirements made prior to your stay, and that you enjoyed your stay here. We hope that you will come back to Vietnam & stay with us again. Warm regards, Carmie Dal Vostro Hotel & Spa Customer Service

Dear our Valued Guest,Thank you so much for choosing Dal Vostro Hotel & Spa as your accommodation in Hanoi. On behalf of our team, I would personally like to thank you for your precious feedback during your stay. It is truly acknowledged by all the staff in order to bring our upcoming guests a better service in the future. Wishing you all the best and hope for another chance to make your stay at Dal Vostro Hotel again.Regards, TonyCustomer Service Specialist

Dear Sir/ Madam,We are very pleased that our services have met your expectations. It is our honor to have you staying here with us during your visit. We will always maintain our high quality services with better improvement day by day. Thank you for choosing our hotel and we're looking forward to your next stay.Best regards,Dal Vostro Hotel & Spa

やあ、平素は格別のご愛顧を賜り、誠にありがとうございます。 ご滞在後のコメントは私たちにとって本当に役に立ちます。 ホテルの冷蔵庫について 冷蔵用ではなく保冷用です。 ベトナムのホテル文化なのかもしれませんが、次回ベトナムに来て冷やしたい場合は、フロントにレストランの冷蔵庫エリアに入れてもらうように依頼してください。ホテルは旧市街の中心部にあるため、移動にとても便利で、夜も騒がしくありません。 次回お越しの際は、建物の静かな一角にあるエグゼクティブダブルルームにご宿泊いただければ幸いです。どうもありがとう、Dal Vostro Team

Dear Sir/ Madam,Firstly, we would like to say thank you for choosing our hotel. It is our greatest pleasure to have you staying here with us during your visit. We're so sorry if our services did not meet your expectations. We will always maintain our high quality services with better improvement day by day. We hope to serve you again next time.Best regards,Dal Vostro Hotel & Spa

Dear Sir/Madam Its our greatest pleasure to have you stay with us at Hanoi Dal Vostro Hotel & Spa. Thank you for choosing and recommending our hotel. I very appreciate your time of sharing your unforgettable stay with us and other travelers. I am sure that my team would be very glad to receive your perfect review. That will be our biggest encouragement to continue the great work. We have enjoyed serving you as much as you enjoyed our service. The whole team will maintain our high quality personalized service to welcome you back here one day very soon. Thanks & best regards, Tony Tran

Dear Our valued guests, It is always a pleasure to read how our staff went the extra miles to make your stay in Hanoi wonderful. I am pleased to learn that you enjoyed our hospitality and all the aspects of our hotel. Your comments are a real reward for our passionate and dedicated associates. I shall be happy to pass on your compliments to entire team and I very much hope we have the pleasure of welcoming you back soon. Best regards, Tony Tran

Dear Sir/ Madam,Firstly, we would like to say thank you for choosing our hotel. It is our greatest pleasure to have you staying here with us during your visit. We're so sorry if our services did not meet your expectations. We will always maintain our high quality services with better improvement day by day. We hope to serve you again next time.Best regards,Dal Vostro Hotel & Spa

Dear Our valued guests, It is always a pleasure to read how our staff went the extra miles to make your stay in Hanoi wonderful. I am pleased to learn that you enjoyed our hospitality and all the aspects of our hotel. Your comments are a real reward for our passionate and dedicated associates. I shall be happy to pass on your compliments to entire team and I very much hope we have the pleasure of welcoming you back soon. Best regards, Tony Tran

Dear Sir/ Madam,We're glad to know that you had a nice experience at the Dal Vostro Hotel & Spa. It is our greatest pleasure to have you staying here with us during your visit. We will always maintain our high quality services with better improvement day by day. Thank you for choosing our hotel and we're looking forward to your next stay.Best regards,Dal Vostro Hotel & Spa

Dear Ho Sum, firstly our hotel would like to say thanks for your trusting our service. Hope to seve you in next time in Hanoi! Best regards, Dal Vostro Team

Dear Sir/ Madam,We're glad to know that you had a nice experience at the Dal Vostro Hotel & Spa. It is our greatest pleasure to have you staying here with us during your visit. We will always maintain our high quality services with better improvement day by day. Thank you for choosing our hotel and we're looking forward to your next stay.Best regards,Dal Vostro Hotel & Spa

Dear Chih Chiang, firstly our hotel would like to say thanks for your trusting our service. Hope to seve you in next time in Hanoi! Best regards, Dal Vostro Team

Dear Ove, firstly our hotel would like to say thanks for your trusting our service. Hope to seve you in next time in Hanoi! Best regards, Dal Vostro Team

Dear Arul, firstly our hotel would like to say thanks for your trusting our service. Every problem was fixed well done and we make sure perfect from now. Hope to seve you in next time in Hanoi! Best regards, Dal Vostro Team

Thanks for you feedback!

Thanks for your review!

Thanks so much for your stay!

Dear Mr. Nicky, It is our greatest pleasure to have you stay with us at Hanoi Dal Vostro Hotel & Spa.Thank you for choosing and recommending our hotel. We highly appreciate your time of sharing your unforgettable stay with us and other guests. We are sure that our team would be very glad to receive your perfect review that will be our biggest encouragement to continue our great work. Our whole team will maintain our high quality personalized service to welcome you back here in very near future. All the best to you & best regards, Betty Pham (Ms.) - Guest Relations Officer

Dear Mr. Simon, Thank you for spending time on leaving this wonderful review for us. I can imagine how much you enjoyed your stay with us through reading your nicely praises. We greatly appreciate your feedback and I would like to thank you for all your compliments toward our provided services. It's our greatest pleasure to have you stay here at Hanoi Dal Vostro Hotel & Spa. Your positive attitude is a reward to all our staff as we strive to deliver you the most comfortable hotel experience possible. I am sure that my team would be very glad to receive your perfect review. We have enjoyed serving you as much as you enjoyed our services. That will be our biggest encouragement to continue the great work. We wish you all the best. Hopefully we will have a chance to welcome you back in Hanoi. Kind regards Customer Service Department

Dear Mrs. Aiva Sibajeva, Thank you for spending time on leaving this wonderful review for us. We greatly appreciate your feedback and I would like to thank you for all your compliments toward our provided services. It's our greatest pleasure to have you stay here at Hanoi Dal Vostro Hotel & Spa as our value guest. Your positive attitude is a reward to all our staff as we strive to deliver you the most comfortable hotel experience possible. I am sure that my team would be very glad to receive your perfect review. We have enjoyed serving you as much as you enjoyed our services. That will be our biggest encouragement to continue the great work. We wish you all the best. Hopefully we will have a chance to welcome you back in Hanoi. Kind regards, Customer Service Department

Dear valuable guest, It is our greatest pleasure to have you stay with us at Hanoi Dal Vostro Hotel & Spa.Thank you for choosing and recommending our hotel. We highly appreciate your time of sharing your unforgettable stay with us and other guests. We are sure that our team would be very glad to receive your perfect review that will be our biggest encouragement to continue our great work. Our whole team will maintain our high quality personalized service to welcome you back here in very near future. All the best to you & best regards, Betty Pham (Ms.) - Guest Relations Officer

Dear Mr. Wesley Hart, It is our greatest pleasure to have you stay with us at Hanoi Dal Vostro Hotel & Spa.Thank you for choosing and recommending our hotel. We highly appreciate your time of sharing your unforgettable stay with us and other guests. We are sure that our team would be very glad to receive your perfect review that will be our biggest encouragement to continue our great work. Our whole team will maintain our high quality personalized service to welcome you and your group back here in very near future. All the best to you & best regards, Betty Pham (Ms.) - Guest Relations Officer

Dear Mr. Per Joergensen, It is our greatest pleasure to have you stay with us at Hanoi Dal Vostro Hotel & Spa.Thank you for choosing and recommending our hotel. We highly appreciate your time of sharing your unforgettable stay with us and other guests. We are sure that our team would be very glad to receive your perfect review that will be our biggest encouragement to continue our great work. Our whole team will maintain our high quality personalized service to welcome you and your group back here in very near future. All the best to you & best regards, Betty Pham (Ms.) - Guest Relations Officer

Dear Ms. Jane, It is our greatest pleasure to have you stay with us at Hanoi Dal Vostro Hotel & Spa.Thank you for choosing and recommending our hotel. We highly appreciate your time of sharing your unforgettable stay with us and other guests. We are sure that our team would be very glad to receive your perfect review that will be our biggest encouragement to continue our great work. Our whole team will maintain our high quality personalized service to welcome you back here in very near future. All the best to you & best regards, Betty Pham (Ms.) - Guest Relations Officer

Dear Mr. Brian O'Lear, It is our greatest pleasure to have you stay with us at Hanoi Dal Vostro Hotel & Spa.Thank you for choosing and recommending our hotel. We highly appreciate your time of sharing your unforgettable stay with us and other guests. We are sure that our team would be very glad to receive your perfect review that will be our biggest encouragement to continue our great work. Our whole team will maintain our high quality personalized service to welcome you back here in very near future. All the best to you & best regards, Betty Pham (Ms.) - Guest Relations Officer