Phòng Suite Junior, ban công | Bộ đồ giường cao cấp, minibar, két bảo mật tại phòng, bàn

Nhận xét về Dream Central Hotel

3 out of 5
Dream Central Hotel
53 Thuốc Bắc, Hoàn Kiếm, Hà Nội

Nhận xét

9,8

Ngoại hạng

Đánh giá 10 - Xuất sắc. 191/219 nhận xét" "
Đánh giá 8 - Tốt. 20/219 nhận xét" "
Đánh giá 6 - Được. 5/219 nhận xét" "
Đánh giá 4 - Kém. 2/219 nhận xét" "
Đánh giá 2 - Tồi. 1/219 nhận xét" "

9,8/10

Sạch sẽ

10/10

Nhân viên & dịch vụ

9,2/10

Tiện nghi, dịch vụ

9,6/10

Điều kiện & cơ sở vật chất nơi lưu trú

7,8/10

Thân thiện với môi trường

Nhận xét

10/10 - Xuất sắc

Khách đã xác thực

Khách đi công tác
Thích: Sạch sẽ, nhân viên & dịch vụ, tiện nghi, dịch vụ, điều kiện & cơ sở vật chất nơi lưu trú
We were warm welcome by the reception with a timely welcome drink. Staff can communicate well in English. Well furnished room, stylish while being cozy. Breakfast was delightful, with food cooked on order and from buffet bar. Excellent location. Value for money, and exceptional at this level
Lưu trú 1 đêm vào Tháng 3, 2020
Linda Nguyen trả lời vào 08/04/2020
Dear Our Valued Guest, It was a pleasure having you staying with us. We appreciate your kind words about your stay. I am absolutely thrilled that you left with such fond memories. Your beautiful feedback give us a huge motivation to all of the team to continue to keep up the good work. My team work remarkably hard to deliver a genuinely warm and friendly service so it really means a lot to us to have you mention that we perfectly achieve this. We hope to see you here again in the nearest time!

10/10 - Xuất sắc

Khách đã xác thực

Thích: Sạch sẽ, nhân viên & dịch vụ, tiện nghi, dịch vụ, điều kiện & cơ sở vật chất nơi lưu trú
I can’t say a bad thing about this hotel ! It was our home away from home during our trip in Hanoi. The staff were all super friendly to both us and the room are lovely and extremely clean. Breakfast had a good selection of western and Vietnamese food. An amazing hotel in Hanoi! We will definitely be back next time we are here !
Lưu trú 1 đêm vào Tháng 3, 2020
Linda Nguyen trả lời vào 29/03/2020
Dear Our Valued Guest, Thank you very much for sharing your experience at New Vision Palace Hotel. We are delighted that you enjoyed the services of our hotel. Our team strives indeed to make every single guest feel like royalty as they deserve and they will be thrilled to hear that they achieved their goal. We truly hope that you will have the opportunity to visit us again soon and maybe you will be able to stay longer on that occasion. We are all waiting for the opportunity to welcome you back! Best Regards

10/10 - Xuất sắc

Khách đã xác thực

Khách đi công tác
Thích: Sạch sẽ, nhân viên & dịch vụ, tiện nghi, dịch vụ, điều kiện & cơ sở vật chất nơi lưu trú
The staff was so nice and accommodating and really went out of their way to ensure we have a comfortable stay. The room was small but clean and modern. It was one of the cleanest and most modern hotels
Lưu trú 1 đêm vào Tháng 11, 2019
Linda trả lời vào 28/01/2020
Dear Our Valued Guest, That is so interesting to learn that our hotel has been chosen during your visit to Hanoi. We will continue to provide our guests will high standard service and facilities, served by a team of dedicated and professional team and do hope to have another opportunity to welcome you back.Thank you once again for your patronage and see you again. Best Regards

10/10 - Xuất sắc

Khách đã xác thực

Đi cùng bạn đồng hành
Thích: Sạch sẽ, nhân viên & dịch vụ, tiện nghi, dịch vụ, điều kiện & cơ sở vật chất nơi lưu trú
They will provide the best service they have, the most important thing if you stay in Hanoi is that the hotel staff must be able to speak English well and here almost all staff can speak English very well and this place is actually close to going anywhere on foot
Lưu trú 1 đêm vào Tháng 11, 2019
Linda trả lời vào 28/01/2020
Dear our Valued Guest, Thank you very much for your lovely and very kind review. I am delighted to know that our service far exceeded your expectations. I would like to thank you also for your very kind comments towards our staff who was helpful and enthusiastic. We are very much looking forward to your return and the team and I will be delighted to continue to serve you with warmth and all the attention that you deserve. Best Regards

10/10 - Xuất sắc

Khách đã xác thực

Đi cùng gia đình, Khách đi công tác
Thích: Sạch sẽ, nhân viên & dịch vụ, tiện nghi, dịch vụ, điều kiện & cơ sở vật chất nơi lưu trú
We arrived early in the morning, and the friendly staff went out of their way to get our room ready early for us. While we waited, we were treated to a complimentary breakfast. Their service is excellent, as is the breakfast ala carte, with eggs made to order, fresh fruit, savoury and sweet, warm and cold options
Lưu trú 1 đêm vào Tháng 6, 2019
Daniel Nguyen trả lời vào 07/07/2019
Dear valued customers, Thank you so much for your sharing about the stay at New Vision Palace hotel. We are happy to know that you had a good time with us. We hope to see you come back to our hotel . Best regards,

10/10 - Xuất sắc

Khách đã xác thực

Khách đi công tác, Đi cùng gia đình và trẻ nhỏ
Thích: Sạch sẽ, nhân viên & dịch vụ, tiện nghi, dịch vụ, điều kiện & cơ sở vật chất nơi lưu trú
Great location on a quieter street. Staff were very helpful and friendly. Great clean rooms with a lovely bathroom. Food was cooked to order and a packed breakfast if we needed
Lưu trú 1 đêm vào Tháng 6, 2019
Daniel Nguyen trả lời vào 07/07/2019
Dear happy guests, We would like to thank you for your recent stay at New Vision Palace hotel. We really appreciate your recommendation for our hotel on Expedia. We will strive our best to bring out the best services. We hope to see you again soon. Best regards,

10/10 - Xuất sắc

Khách đã xác thực

Đi cùng gia đình, Khách đi công tác
Thích: Sạch sẽ, nhân viên & dịch vụ, tiện nghi, dịch vụ, điều kiện & cơ sở vật chất nơi lưu trú
We stayed this hotel for few days. The hotel staff all are friendly and helpful . They offered tasty breakfast including typical Vietnam cuisine. Room are spacious and clean. Location is good too.
Lưu trú 1 đêm vào Tháng 6, 2019
Daniel Nguyen trả lời vào 07/07/2019
Dear valued customers, We really appreciate your review for our hotel on Expedia. We wish to have another chance to welcome you back to New Vision Palace hotel. Warm regards,

10/10 - Xuất sắc

Khách đã xác thực

Khách đi công tác
Thích: Sạch sẽ, nhân viên & dịch vụ, tiện nghi, dịch vụ, điều kiện & cơ sở vật chất nơi lưu trú
This was our first hotel after a long flight to Hanoi and it was a great place to cool down and relax and see the city from the central location in the old town centre. The staff helped us really well with the bookings like a trip to sapa and bai tu long and we communicated with the hotel trough WhatsApp prior to the stay. The breakfast was nice and for our long trips we could leave our large backpacks at the hotel. Also we got a nice upgrade on arrival because we booked multiple nights. Go for it !
Lưu trú 1 đêm vào Tháng 6, 2019
Daniel Nguyen trả lời vào 07/07/2019
Dear valued customers, We highly appreciate your kind review on Expedia. We will keep trying to maintain the highest level of service. Happy travelling!. Warmest regards,

10/10 - Xuất sắc

Khách đã xác thực

Thích: Sạch sẽ, nhân viên & dịch vụ, điều kiện & cơ sở vật chất nơi lưu trú, tiện nghi phòng
My second family
If you go travel to viet nam and visiting ho chi minh city also ha noi city then i think Hanoi is definitely a place that you should visit because It has great places to visit and great places to shop and the people are very friendly. I'm so lucy to get here, New Vision place has given me the most memorable one. Be it their extremely supportive and accommodative staff, or their invitation me to have diner with vietnam delicious food , they are like my family ! Thanks for all . I strongly recommend this place for anyone visiting Hanoi !
Lưu trú 1 đêm vào Tháng 1, 2018
Daniel Nguyen trả lời vào 24/02/2018
Dear valued guest, Thank you for taking the time to review New Vision Palace Hotel on Expedia. It was a pleasure to have you staying with us whilst in Hanoi and I am thrilled to read of what an enjoyable experience you had. It is lovely to know that you are looking forward to returning. We are very much looking forward to welcoming you back. Thank you again for choosing to stay with us. Best regards,

10/10 - Xuất sắc

Khách đã xác thực

Thích: Sạch sẽ, nhân viên & dịch vụ, điều kiện & cơ sở vật chất nơi lưu trú, tiện nghi phòng
Exceptional hotel
Brilliant hotel & wonderful people . It is perfect to stay in this hotel in Hanoi old town.
Lưu trú 1 đêm vào Tháng 1, 2018
Daniel Nguyen trả lời vào 24/02/2018
Dear valued guest, Thank you so much for your review of New Vision Palace Hotel. I am thrilled to read your thoughts of the hotel based on your recent experience. It was such a pleasure to have you staying with us and I look forward to welcoming you back in the near future. Thank you for choosing to stay with us. Warm regards,

10/10 - Xuất sắc

Khách đã xác thực

Thích: Sạch sẽ, nhân viên & dịch vụ, điều kiện & cơ sở vật chất nơi lưu trú, tiện nghi phòng
Nice little hotel
It is perfect to stay in this hotel in Hanoi old town as their service is excellent with nice room . The buffet breakfast is really good choice for us .
Lưu trú 1 đêm vào Tháng 1, 2018
Daniel Nguyen trả lời vào 24/02/2018
Dear happy guest, Thank you for taking the time to review New Vision Palace Hotel on Expedia. It was such a pleasure to have you staying with us and I am of course thrilled that you had such an enjoyable time. I very much hope this won’t be your last visit as well as your first and promise to have the martini’s ready upon your return. Thank you for choosing to stay with us. Warm regards,

10/10 - Xuất sắc

Khách đã xác thực

Thích: Sạch sẽ, nhân viên & dịch vụ, điều kiện & cơ sở vật chất nơi lưu trú, tiện nghi phòng
Easy choice
Very good experience. Nothing is to complaint . We will stay here whenever coming to hanoi .
Lưu trú 1 đêm vào Tháng 1, 2018
Daniel Nguyen trả lời vào 24/02/2018
Dear happy guests, Thank you so much for taking the time to share your experience of New Vision Palace Hotel with other Expedia customers. It was an enormous pleasure to have you staying with us and I am thrilled to read your charming review and naturally delighted that you recommend us to other visitors to Hanoi. I very much hope that whether for business of leisure, we shall have the pleasure of welcoming you back in the near future and rather hope you shall regard New Vision Palace as your Hanoi home whenever you are in town. Thank you for choosing to stay with us. Warm regards,

10/10 - Xuất sắc

Khách đã xác thực

Thích: Sạch sẽ, nhân viên & dịch vụ, điều kiện & cơ sở vật chất nơi lưu trú, tiện nghi phòng
Enjoyable staying
I want to say thank you to Linda and Kylie – two ladies work at reception as they did really good job. They make our trip memorable. You can as them whatever you need for your trip. As they are willing to handle any request. They help me book Halong Bay Tour and Hoa Lu. It is very nice place you shouldn’t miss it when you visit Vietnam. They also help me find a good promotion for massage nearby. All in all, best stay in my whole trip in Hanoi
Lưu trú 1 đêm vào Tháng 9, 2017
Daniel Nguyen trả lời vào 15/10/2017
Dear Happy guests, It is truly rewarding to receive such a wonderful feedback from you regarding your recent stay and to learn that your experience with us exceeds your expectations. I am also extremely pleased to hear that we have been able to make this experience a memorable one and our team met all your expectations. Your positive feedback means a lot for the whole team and Linda, Kylie were truly humbled by your kind words. We hope to have the pleasure of seeing you again soon for your next stay. Best regards,

10/10 - Xuất sắc

Khách đã xác thực

Thích: Sạch sẽ, nhân viên & dịch vụ, điều kiện & cơ sở vật chất nơi lưu trú, tiện nghi phòng
Excellent
The Good: Location: In terms of walking distance, it is near Hoan Kiem lake and Dong Xuan market. Room 401: It's a Suite Room and I feel more than comfortable with this room’s equipment. The Bad: Hotel itself doesn’ have pool or gym
Lưu trú 1 đêm vào Tháng 9, 2017
Daniel Nguyen trả lời vào 15/10/2017
Dear valued guests, Thank you very much for reviewing your recent stay at the New Vision Palace hotel. It is such a pleasure to read that you spent a beautiful experience with us and that you enjoyed every aspect of it. Please rest assured that your comment has been shared with our team. Our hotel strive to provide everyday a personalized and luxury service to each of our guest. We hope to have the pleasure to welcome you back very soon Best regards,

10/10 - Xuất sắc

Khách đã xác thực

Thích: Sạch sẽ, nhân viên & dịch vụ, điều kiện & cơ sở vật chất nơi lưu trú, tiện nghi phòng
Warmly welcome
I was welcomed by lovely smiling of all staff in here. Up on our arrive, the bell man help me with my heavy suitcase. They also offer free welcome drink with some coffe, tea, fresh fruit and nice fruit juice. I try juice very tasty. Check in process is very quick and smooth. The lady at the reception provide me free hanoi map, show me the good restaurant. They also have list think should do and think shouldn’t do when you travel in Hanoi. It is very helpful for people who do the first trip to Hanoi. Thank you for your excellent service
Lưu trú 1 đêm vào Tháng 9, 2017

10/10 - Xuất sắc

Khách đã xác thực

Thích: Sạch sẽ, nhân viên & dịch vụ, điều kiện & cơ sở vật chất nơi lưu trú, tiện nghi phòng
Room upgraded
My booking is superior double room. However when I check in Kylie said with us that we was upgraded to deluxe room as the room I booked not ready at 11:00 am. The deluxe room is much bigger and nicer. I am very appreciated that. You can also ask the tour in this hotel. The staff extremely speakvery good English and friendly. Enjoying stay at this hotel
Lưu trú 1 đêm vào Tháng 9, 2017

10/10 - Xuất sắc

Khách đã xác thực

Thích: Sạch sẽ, nhân viên & dịch vụ, điều kiện & cơ sở vật chất nơi lưu trú, tiện nghi phòng
Great Hospitality
When you came here until you left here. They always smile with you , all staff will smile and help you anything they can. Not only you, all customers as well. They made us happy and cozy feeling. Here is home. Friendly, enthusiastic, honest and very kind.
Lưu trú 1 đêm vào Tháng 8, 2017
Daniel Nguyen trả lời vào 07/09/2017
Dear valued guest, That is always great to earn good feedback from our customers like yours. It is our duty to deliver the best services and to maintain the best experience to each and every customer staying at our hotel. If your future plan brings you back to Hanoi, we would love to be your service. Best regards,

10/10 - Xuất sắc

Lily, New York

Thích: Sạch sẽ, nhân viên & dịch vụ, điều kiện & cơ sở vật chất nơi lưu trú, tiện nghi phòng
A hotel of excellency
Me and my boyfriend came here to stay for 1 night only because we were about to visit halong bay and sapa also. Their staff helped us to book the boat to Ha Long and the tour to Sapa with a very good price that we were really appreciated!!! Our trip to Halong was Sooooooo perfect!!! We had a cabin on the 2nd floor and sea view, very romantic! Btw, the room in hotel is clean and modern ( they said that the hotel has just opened for 2 months). Helen and Linda- their receptionists are lovely, they show me the address i can do my nails just for 5$( omg nail in vietnam is so cheap >.<!!!! Definitely highly recommend this hotel

10/10 - Xuất sắc

Daniel

Thích: Sạch sẽ, nhân viên & dịch vụ, tiện nghi, dịch vụ, điều kiện & cơ sở vật chất nơi lưu trú
Very nice people there.
Lưu trú 1 đêm vào Tháng 11, 2023

8/10 - Tốt

Lalie

Đi cùng gia đình
Thích: Sạch sẽ, nhân viên & dịch vụ
C’est un hôtel très simple en terme d’installation et de confort mais le personnel est vraiment chaleureux, sympathique et disponible. Je recommande tout à fait!
Lưu trú 3 đêm vào Tháng 7, 2023
***Spring Nguyen/ The General Manager*** trả lời vào 13/08/2023
Dear Mrs Lalie ,We would like to thank you very much for your recent stay at the Dream Central Hotel in Hanoi Od Quarter. And, thank you for taking your valuable time to write us such a lovely review. We are all more than happy to know that you had a very pleasant stay with us and you enjoyed every aspect of your stay esp the staffs. I sincerely hope this visit will be the first of many others and we look forward to your return.Best RegardsSpring Nguyen (Mrs.)Dream Central Hotel's Team

8/10 - Tốt

David

Đi cùng bạn đồng hành
Thích: Sạch sẽ, nhân viên & dịch vụ, tiện nghi, dịch vụ
Good location. Room was quite loud and light through door windows.
Lưu trú 1 đêm vào Tháng 4, 2023
Thuan Le trả lời vào 06/05/2023
Thank you for your review!

8/10 - Tốt

Lydia

Thích: Sạch sẽ, nhân viên & dịch vụ, tiện nghi phòng
Great location. Nice, helpful staff.
Nerdd a little care
Lưu trú 2 đêm vào Tháng 4, 2023
Thuan Le trả lời vào 06/05/2023
Thank you for your review!

10/10 - Xuất sắc

lingyun

Thích: Sạch sẽ, nhân viên & dịch vụ, điều kiện & cơ sở vật chất nơi lưu trú
Lưu trú 2 đêm vào Tháng 2, 2023
Thuan Le trả lời vào 21/03/2023
Thank you so much for your awesome review!

6/10 - Được

Scott

Thích: Sạch sẽ
Không thích: Tiện nghi phòng
Nice property, but no frills
I think this is a good example, of you get what you pay for. For the price, this is a good value, but based on the reviews being so high, we were surprised. We had a nice room, with a balcony. the room was clean, but very small. Most of the staff was very young, and very sweet, but didn't speak english. It was walkable to the touristy area, but there really weren't any restaurants very close by that we felt comfortable eating at. If you are looking for a no frills budget property, it is great for that, but when we returned to Hanoi and paid just a little more the increase in location and value was well worth it.
Lưu trú 2 đêm vào Tháng 11, 2022

4/10 - Kém

THOR CONNOR

Thích: Sạch sẽ, điều kiện & cơ sở vật chất nơi lưu trú
Không thích: Tiện nghi phòng
Good for price but will need message after
Hotel was ok and all but the bed hurt my back still to this day
Lưu trú 2 đêm vào Tháng 1, 2023

4/10 - Kém

Claudia, Victoria

Đi cùng bạn đồng hành
Không thích: Nhân viên & dịch vụ, điều kiện & cơ sở vật chất nơi lưu trú
Cheap, but not a good decision for us. Check in was cursory, we asked to pay for breakfast and arranged a time and the kitchen was not open when we arrived, so had to scramble in the district to get breakfast before our tour.. we paid in advance via Expedia and had to argue at check out not to be double billed. Beds were hard. Room wasn’t very clean. Yeah, we had two more bookings here for our trip that we’ve canceled and upgraded to another hotel close by.

8/10 - Tốt

Charles, Winter Haven

Thích: Sạch sẽ, nhân viên & dịch vụ, tiện nghi, dịch vụ, điều kiện & cơ sở vật chất nơi lưu trú
The hotel is old and has old world charm.
Lưu trú 6 đêm vào Tháng 10, 2022

10/10 - Xuất sắc

Joseph K.

Thích: Sạch sẽ, nhân viên & dịch vụ, tiện nghi, dịch vụ, điều kiện & cơ sở vật chất nơi lưu trú
Perfect location..great staff super professional.. I requested the refrigerator to be on since I was traveling with my insulin..arrived to perfect temperature.. flawless airport pickup and delivery. I’ll be back!
Lưu trú 2 đêm vào Tháng 9, 2022

10/10 - Xuất sắc

Robert Edward, Palm Desert

Đi cùng gia đình
Thích: Sạch sẽ, nhân viên & dịch vụ, điều kiện & cơ sở vật chất nơi lưu trú
Great location and staff.
Lưu trú 7 đêm vào Tháng 9, 2022

8/10 - Tốt

Cam, Kensington

Đi theo nhóm
Thích: Sạch sẽ, nhân viên & dịch vụ, điều kiện & cơ sở vật chất nơi lưu trú
GREAT location in the center of Hanoi’s old quarter. Very friendly staff.
Lưu trú 3 đêm vào Tháng 6, 2022

8/10 - Tốt

Khách đã xác thực

Lưu trú 1 đêm vào Tháng 12, 2019
Linda trả lời vào 06/01/2020
Dear our valued guest, Thank you very much for choosing our hotel and I am very glad to learn that you have a great stay in New Vision Palace Hotel. We wish you can share to us in more detail comment that we can improve our service to better serve the future guest. From your feedback, We do invest a lot of time in efforts to well train our team to maintain high quality and personalized service. We all wish to welcome you again in the near future and for sure that will be another great stay. Best regards

8/10 - Tốt

Carlo Alberto

Thích: Nhân viên & dịch vụ
Không thích: Tiện nghi phòng
Il personale è molto disponibile. Camera decorata per il nostro viaggio di nozze ma... la finestra era praticamente finta.. si affacciava su un muro che rendeva la camera completamente buia. Meglio scrivere che la finestra non è presente.
Lưu trú 2 đêm vào Tháng 12, 2019
Linda trả lời vào 06/01/2020
Dear Carlo Alberto, Warmest greetings from New Vision Palace Hotel Thank you so much for taking your valuable time to share your experience with us. I and my team highly appreciate your specious time. You stayed with us in your honey moon trip and our hotel also free upgraded you stay in our Deluxe room that is bigger and more comfortable than Superior room that you booked. Our hotel often upgrade the room for the guest which is subject to the availability but in your staying with us, other room with balcony was fully booked and Deluxe room is available, that why we upgrade you to our Deluxe room . By the way, we also noted your feedback and highly apprecitate as it is very helpful to us to improve our service day by day. If the chance was given, we do hope that our hotel is still be in your choice. We are looking forward to welcome you back here at the soonest. Best regards

8/10 - Tốt

Khách đã xác thực

Lưu trú 1 đêm vào Tháng 12, 2019
Linda trả lời vào 27/12/2019
Dear Sir/ Madam, Thank you so much for taking your valuable time to share your experience with us. We highly appreciate your comment as it is very helpful to us to improve our services better. If the chance was given, we hope to serve you here again! Best Regards

10/10 - Xuất sắc

Khách đã xác thực

Đi cùng gia đình
Thích: Sạch sẽ, nhân viên & dịch vụ, tiện nghi, dịch vụ, điều kiện & cơ sở vật chất nơi lưu trú
L'hotel est très bien situé dans le Vieux Quartier, ce qui permet de visiter la ville à pied. Le personnel est accueillant et disponible, ils nous ont aidé à reserver une croisière dans la Baie d'Along qui s'est très bien passée.
Lưu trú 2 đêm vào Tháng 11, 2019
Linda Nguyen trả lời vào 23/11/2019
Dear Valued Guest, It is wonderful to hear that you had a fantastic experience here at New Vision Palace Hotel. As a team, we continuously work on maintaining our standard of service to ensure each and every experience is a memorable one. It is something we constantly work towards and your feedback serves as a wonderful encouragement to the staff. We hope your next visit will be as pleasant and as memorable as the previous one.

10/10 - Xuất sắc

Martin

Đi theo nhóm
Thích: Sạch sẽ, nhân viên & dịch vụ, điều kiện & cơ sở vật chất nơi lưu trú, tiện nghi phòng
Lưu trú 3 đêm vào Tháng 11, 2019
Linda Nguyen trả lời vào 17/11/2019
Dear Martin, Thank you so much for taking your valuable time to share your experience with us. I and my team highly appreciate your specious time. And from your beautiful words, I have noticed that you totally enjoyed your stay with us. Your great words will be a huge motivation for all of our team to keep up the good work. We are looking forward to welcome you back here at the soonest.

10/10 - Xuất sắc

Khách đã xác thực

Thích: Sạch sẽ, nhân viên & dịch vụ, tiện nghi, dịch vụ, điều kiện & cơ sở vật chất nơi lưu trú
I loved this property and would happily return again. The receptionist Annie was delightful from the time I arrived when she sat me down with free drink and fruit to explain Hanoi and give recommendations to her assistance with various things throughout my stay. I was so happy with all the other staff too who work very hard and long hours to give such fantastic service and always with a smile. I felt appreciated as a guest and this was shown when I returned from a tour to find my room had been upgraded for free. The room itself was perfect, although be aware the basic (superior?) room has no windows to the outside world this didn't bother me and the location is perfect. Free breakfast included which was delicious and made to order. 100/100 thank you all for a lovely stay
Lưu trú 3 đêm vào Tháng 9, 2019
Daniel Nguyen trả lời vào 05/10/2019
Dear happy guests, Thank you so much for your recent stay and your lovely feedback for our hotel. We really appreciate your compliments on our room, our breakfast and espcially your mention to our staff - Ms Annie. We hope to have another chance to welcome you back. We wish you would have a wonderful travel. Best regards,

10/10 - Xuất sắc

AnnaMoore, Dacula

Đi cùng gia đình
Thích: Sạch sẽ, nhân viên & dịch vụ, tiện nghi, dịch vụ, điều kiện & cơ sở vật chất nơi lưu trú
Wow! The staff is amazing! The place is in a good location! The staff will sit with you and give you personal attention to help you make you plans and your stay memorable! One day we got back really late and we were too tired to leave the hotel to get food so it was Anne to the rescue !!! She ordered us some food and also made us a fruit plate! Thank you for a memorable stay!!!
Lưu trú 2 đêm vào Tháng 8, 2019

10/10 - Xuất sắc

YONGHO

Thích: Sạch sẽ, nhân viên & dịch vụ, điều kiện & cơ sở vật chất nơi lưu trú, tiện nghi phòng
베트남 숙박으로 이 호텔을 추천합니다.
베트남 숙소들은 처음에 눅눅한 냄새가 나는게 단점이었는에 반해 이 숙소는 처음 문을 열고 들어갔을 때에도 상쾌했으며 일주일을 머무는동안 서비스 및 유지관리가 무척 훌륭하였습니다. 저희는 5층에 머물렀는데 뷰가 무척 훌륭했으며 호텔의 위치도 무척 좋았습니다. 직원들의 서비스는 훌륭했습니다. 만족합니다.
Lưu trú 6 đêm vào Tháng 8, 2019
Daniel Nguyen trả lời vào 20/08/2019
Dear Mr Kim YONGHO , Thank you for taking the time to share your review with us. We are glad that you were satisfied with our services and location. We look forward to welcoming you back to Hanoi in the near future. Kind regards,

10/10 - Xuất sắc

Khách đã xác thực

Khách đi công tác
Thích: Sạch sẽ, nhân viên & dịch vụ, tiện nghi, dịch vụ, điều kiện & cơ sở vật chất nơi lưu trú
The room was clean and had everything we needed the staff are so helpful with where to go and places to get things I would recommend this hotel to anyone visiting Hanoi . The restaurant attached to the hotel is fantastic with great staff and some of the best food in Vietnam
Lưu trú 1 đêm vào Tháng 7, 2019
Daniel Nguyen trả lời vào 20/08/2019
Dear valued customers, Thank you for taking the time to write to us on Expedia survey during your recent stay at the New Vision Palace Hotel Hanoi. It was our pleasure having you with us, and we look forward to welcoming you back to Hanoi again in the near future. With kind regards,

10/10 - Xuất sắc

Khách đã xác thực

Đi cùng gia đình, Khách đi công tác
Thích: Sạch sẽ, nhân viên & dịch vụ, tiện nghi, dịch vụ, điều kiện & cơ sở vật chất nơi lưu trú
Attentive staff , the hotel is small enough to provide guests with personal service. Great breakfast. Bed comfortable, decent bathroom. Quiet location in a side street with not too much traffic. Staff super helpful with planning first visit to Vietnam before arrival - they do offer good prices on daytrips and excursions
Lưu trú 1 đêm vào Tháng 6, 2019
Daniel Nguyen trả lời vào 07/07/2019
Dear happy guests, That is great to receive such great feedback from customers like this. We are happy to know that you had wonderful time at our hotel. We will try our best to maintain the highest level of service. Best regards,

10/10 - Xuất sắc

Nick

Thích: Sạch sẽ, nhân viên & dịch vụ, điều kiện & cơ sở vật chất nơi lưu trú, tiện nghi phòng
Excellent value for money
A very nice hotel, well situated in the Old Quarter. The staff are friendly, helpful and attentive. Assisted me with trips and onward travel. My single room was spacious with a comfortable double bed, clean, quiet, hot shower and good WiFi. The breakfast was very good and starts early. I returned for a further stay after a trip to Halong Bay and will definitely recommend this hotel.
Lưu trú 1 đêm vào Tháng 6, 2019
Daniel Nguyen trả lời vào 19/06/2019
Dear Mr Nick Tulip, Thank you so much for your recent stays and your excellent feedback on Hotels.com. We are very happy to hear that you thoroughly enjoyed the time at New Vision Palace. Thank you for recommending our hotel as "very nice hotel". Your sharing is highly appreciate not only by our hotel but also by other travellers who are looking for info to travel to Hanoi. Once again, thank you for your valuable time. We look forward to welcoming you to our hotel. Warm regards,

10/10 - Xuất sắc

SW

Đi cùng bạn đồng hành
Thích: Sạch sẽ, nhân viên & dịch vụ, tiện nghi, dịch vụ, điều kiện & cơ sở vật chất nơi lưu trú
Clean facilities & friendly staff. Good location for tourists.
Lưu trú 1 đêm vào Tháng 5, 2019
Daniel Nguyen trả lời vào 26/05/2019
Dear valued customers, Thank you so much for sharing your recent stay at New Vision Palace hotel. We highly appreciate your kind words for our hotel. WE look forward to seeing you in the next time. Best regards,

10/10 - Xuất sắc

Khách đã xác thực

Thích: Sạch sẽ, nhân viên & dịch vụ, điều kiện & cơ sở vật chất nơi lưu trú
Excellent hotel !
Lưu trú 3 đêm vào Tháng 3, 2019
Daniel Nguyen trả lời vào 01/04/2019
Dear valued customers, Thank you so much for sharing your opinions regarding your stay at New Vision Palace hotel. We look forward to welcoming you back in the future. Best regards,

10/10 - Xuất sắc

Khách đã xác thực

Lưu trú 1 đêm vào Tháng 1, 2019
Daniel Nguyen trả lời vào 29/01/2019
Dear happy guest, Thank you so much for your recent stay and sharing your experience with others on Expedia. We are pleased to know that you enjoyed the time in our hotel. We hope to see you again soon. Best regards,

10/10 - Xuất sắc

Le Nguyen

Thích: Sạch sẽ, nhân viên & dịch vụ, điều kiện & cơ sở vật chất nơi lưu trú, tiện nghi phòng
Well done
I have never met such gracious service. The staff will walk you all the way to a good restaurant so you don't get lost. If you need something they will take care of it !
Lưu trú 1 đêm vào Tháng 12, 2018
Daniel Nguyen trả lời vào 09/01/2019
Dear Le, It was wonderful to welcome you staying in our hotel. We are very happy to see your nice review and it surely is a big motivation to provide our good services. Thank you so much and see you in the nearest future.. Best regards,

10/10 - Xuất sắc

Khách đã xác thực

Thích: Sạch sẽ, nhân viên & dịch vụ, điều kiện & cơ sở vật chất nơi lưu trú, tiện nghi phòng
Good
The location is exactly where you want to be ! Walking distance to everything, including the Old Quarter and Hoan Kiem lake, as well as tons of cafes and food options around. The staff is so friendly and will do everything they can to make sure that you have a pleasant stay !
Lưu trú 1 đêm vào Tháng 12, 2018
Daniel Nguyen trả lời vào 09/01/2019
Dear our valued customers, Thank you so much for taking time to review us. We are grateful to see your feedback and happy to know that you have a good experience about our services. We look forward to serving you again soon. All the best,

10/10 - Xuất sắc

Khách đã xác thực

Đi cùng bạn đồng hành
Thích: Sạch sẽ, nhân viên & dịch vụ, tiện nghi, dịch vụ, điều kiện & cơ sở vật chất nơi lưu trú
Great location in the old quarter. Very helpful staff! Delicious breakfast with many made-to-order choices. Street noise at night will be a problem for light sleepers. All in all, a fine place to stay.
Lưu trú 4 đêm vào Tháng 12, 2018
Daniel Nguyen trả lời vào 07/01/2019
Dear happy guest, Thank you for staying with us at New VIsion Palace hotel It is our greatest pleasure to being of your service in Hanoi. The whole team will keep up the great work to maintain our quality service and have better welcome you back soon in Hanoi. Please do not hesitate to contact me or my sale team for your next visit. All the best!

10/10 - Xuất sắc

Khách đã xác thực

Thích: Sạch sẽ, nhân viên & dịch vụ, tiện nghi, dịch vụ, điều kiện & cơ sở vật chất nơi lưu trú
Staff is the best . Excellent staff, good food, welcome drink, great location, clean room and facilities
Lưu trú 1 đêm vào Tháng 12, 2018
Daniel Nguyen trả lời vào 03/01/2019
Dear happy customers, Thank you for your recent stay at our hotel. We are happy to hear that you enjoyed your time here. We hope to see you again soon. Happy New Year! Best regards,

10/10 - Xuất sắc

Khách đã xác thực

Thích: Sạch sẽ, nhân viên & dịch vụ, tiện nghi, dịch vụ, điều kiện & cơ sở vật chất nơi lưu trú
The rooms are lovely but it’s the staff that makes this hotel top notch. The location in the Old Quarter is close to everything. Can hardly wait to return
Lưu trú 1 đêm vào Tháng 12, 2018
Daniel Nguyen trả lời vào 03/01/2019
Dear valued customers, We would like to say thank you for choosing our hotel and service. We look forward to seeing you again. Best regards,

10/10 - Xuất sắc

Khách đã xác thực

Thích: Sạch sẽ, nhân viên & dịch vụ, điều kiện & cơ sở vật chất nơi lưu trú, tiện nghi phòng
Awesome hotel service - fantastic room with 5 stars service. Clean, comfortable, and have everything exactly like we are staying in a 5 star hotel. Internet connection could be better
Lưu trú 1 đêm vào Tháng 12, 2018
Daniel Nguyen trả lời vào 03/01/2019
Dear happy guests, Firstly, thank you for your time sharing your comment on Orbitz community. It has been our great pleasure and honor to welcome you to New Vision Palace hotel. Secondly, I am thrilled with your complments on our room and services. This is the biggest achivement for our hotel. We hope to see you again. Best regards,