Dear mr Heli, Thank you so much for taking your valued time to share your experience of your family recent visit to Hanoi. We know that there are many hotels in the city, but we would love to make this place where you feel most at home or at least a place you are most well taken care of. I appreciate you sharing your enjoyment of our services and thank you so much for letting me know of facilities and breakfast experience; we will continue to devote our attention to smoothing out these annoyances. Your comments will be the valuable sources to keep moving our service. We thanks again and hope to have opportunity to welcome you back at Hanoi Calista hotel in the very soon future. With best regards, Valley Customer Service Team.

Dear ms Helen, Thank you so much for taking your valued time to share your experience of your family recent visit to Hanoi. We know that there are many hotels in the city, but we would love to make this place where you feel most at home or at least a place you are most well taken care of. I appreciate you sharing your enjoyment of our services and thank you so much for letting me know of facilities and breakfast experience; we will continue to devote our attention to smoothing out these annoyances. Your comments will be the valuable sources to keep moving our service. We thanks again and hope to have opportunity to welcome you back at Hanoi Calista hotel in the very soon future. With best regards, Valley Customer Service Team.

Dear mr Khalium, Thank you so much for taking your valued time to share your experience of your family recent visit to Hanoi. We know that there are many hotels in the city, but we would love to make this place where you feel most at home or at least a place you are most well taken care of. I appreciate you sharing your enjoyment of our services and thank you so much for letting me know of facilities and breakfast experience; we will continue to devote our attention to smoothing out these annoyances. Your comments will be the valuable sources to keep moving our service. We thanks again and hope to have opportunity to welcome you back at Hanoi Calista hotel in the very soon future. With best regards, Valley Customer Service Team.

Dear ms Lisa, We would like to thank you for having chosen our hotel for your stay and for sharing this lovely and encouraging feedback. It is such a pride for all the staff of the hotel to read your comment as their goal was to make your stay the most enjoyable. Rest assured that the team will be made aware of your compliments and recognition. It will be a pleasure to welcome you again soon and create more memorable experiences with you. Warm regards, ms Rosa Hotel Manager

Dear mr Hassan, We would like to thank you for having chosen our hotel for your stay and for sharing this lovely and encouraging feedback. It is such a pride for all the staff of the hotel to read your comment as their goal was to make your stay the most enjoyable. Rest assured that the team will be made aware of your compliments and recognition. It will be a pleasure to welcome you again soon and create more memorable experiences with you. Warm regards, ms Rosa Hotel Manager

Dear mr Anh, We would like to thank you for having chosen our hotel for your stay and for sharing this lovely and encouraging feedback. It is such a pride for all the staff of the hotel to read your comment as their goal was to make your stay the most enjoyable. Rest assured that the team will be made aware of your compliments and recognition. It will be a pleasure to welcome you again soon and create more memorable experiences with you. Warm regards, ms Rosa Hotel Manager

Dear ms Amanda, We would like to thank you for having chosen our hotel for your stay and for sharing this lovely and encouraging feedback. It is such a pride for all the staff of the hotel to read your comment as their goal was to make your stay the most enjoyable. Rest assured that the team will be made aware of your compliments and recognition. It will be a pleasure to welcome you again soon and create more memorable experiences with you. Warm regards, ms Rosa Hotel Manager

Good afternoon, Mr Yun Lung Chowthank you for spent you time to stay at our hotel,and really so sorry about the bad experience which you had at our hotel. i would like to have some feed from you to improve the service as well as hotel, thank you so much and have a gread day, sir

Dear Mr Tan Vuthank you for spent your time to stayed at our hotel,and we really sorry about your experience with hotel, your feedback will help us improve our service better and better and welcome more future guesthave a great day, sir

Dear Yunhoi, I would like to share our gratitude with you for choosing and staying at our hotel. Having a chance to welcome you and to be a part of your trip in Hanoi was such an honor we had. Happily, at our hotel, you had a wonderful time and memorable stay. Allow me to take this moment to express our most sincere thanks for being our guests. Once reading your beautiful feedback, I do believe that you had a pleasant stay at our hotel. Again, thank you again for being our guest and look forward to meeting you again in Hanoi. Sincerely, Ms Rosa - Hotel Manager

Dear Peter, I would like to share our gratitude with you for choosing and staying at our hotel. Having a chance to welcome you and to be a part of your trip in Hanoi was such an honor we had. Happily, at our hotel, you had a wonderful time and memorable stay. Allow me to take this moment to express our most sincere thanks for being our guests. Once reading your beautiful feedback, I do believe that you had a pleasant stay at our hotel. Again, thank you again for being our guest and look forward to meeting you again in Hanoi. Sincerely, Ms Rosa - Hotel Manager