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Nhận xét về Hanoi Old Quarter Homestay

4 out of 5
Hanoi Old Quarter Homestay
39 Ngõ Huyện, Hoàn Kiếm, Hà Nội

Nhận xét

8,4

Rất tốt

Đánh giá 10 - Xuất sắc. 9/18 nhận xét" "
Đánh giá 8 - Tốt. 6/18 nhận xét" "
Đánh giá 6 - Được. 1/18 nhận xét" "
Đánh giá 4 - Kém. 1/18 nhận xét" "
Đánh giá 2 - Tồi. 1/18 nhận xét" "

8,8/10

Sạch sẽ

8,8/10

Nhân viên & dịch vụ

8,0/10

Tiện nghi, dịch vụ

8,4/10

Điều kiện & cơ sở vật chất nơi lưu trú

Nhận xét

8/10 - Tốt

Thi van anh

Đi cùng gia đình
Thích: Sạch sẽ, nhân viên & dịch vụ, điều kiện & cơ sở vật chất nơi lưu trú, tiện nghi phòng
Lưu trú 5 đêm vào Tháng 10, 2020
Luan trả lời vào 26/10/2020
Thank you

10/10 - Xuất sắc

EUNA

Đi cùng gia đình
Thích: Sạch sẽ, nhân viên & dịch vụ, điều kiện & cơ sở vật chất nơi lưu trú, tiện nghi phòng
아침밥 해주셔서 너무 좋았고, 아침은 쌀국수나 아메리칸 스타일 밥입니다. 그리고 물도 주시고 청소도 잘 해주십니다. 드라이기 있고요 하롱베이 트립 하루전날 신청해서 급하게 다녀왔는데도 좋은 차에 멋진여행 할 수 있었습니다.
Lưu trú 2 đêm vào Tháng 12, 2019
Luong trả lời vào 02/02/2020
Thanks so much for your review, Euna! We had a good time with your family. Hope you had a good time in Vietnam and see you again!

10/10 - Xuất sắc

Khách đã xác thực

Đi cùng bạn đồng hành
Thích: Sạch sẽ, nhân viên & dịch vụ, tiện nghi, dịch vụ, điều kiện & cơ sở vật chất nơi lưu trú
I like that the location of this place is right in the middle of the action. Would highly recommend staying here. Staff is amazingly friendly and helpful.
Lưu trú 4 đêm vào Tháng 11, 2019
Luong trả lời vào 21/11/2019
Thanks so much!

8/10 - Tốt

Simon

Thích: Sạch sẽ, nhân viên & dịch vụ, điều kiện & cơ sở vật chất nơi lưu trú, tiện nghi phòng
Good location and helpful staff
Helpful staff! Good breakfast and very good location if you want to book some trips from Hanoi for example to Ha Long bay. Nice balcony on the 5th floor
Lưu trú 1 đêm vào Tháng 5, 2019
Luan trả lời vào 29/05/2019
Very nice couple! They are polite, shared their interesting stories. Simon and his girlfriend just spent one night at our Homestay before going to Halong Bay. We hope they ejoyed the stay.

4/10 - Kém

Richard

Không thích: Điều kiện & cơ sở vật chất nơi lưu trú
Very disappointing
Our room was on the ground floor with no windows and noisy through the night. Air conditioning did not work very well and went for breakfast at 7 and there was no one there to serve breakfast, just a room with a dirty messy kitchen, had a transfer at 7.30 so had to go to a coffee shop nearby for breakfast. For the price it is the worst place we have stayed in Vietnam by far.
Lưu trú 1 đêm vào Tháng 4, 2019
Luan trả lời vào 16/04/2019
Thank you very much for your feedback. Firstly, we are sorry for the disappointed exprience with us. For the room, we have deluxe rooms, city view, or terrace room. So they have window and view. You booked Economic Room without window and and first floor. WE CLEARLY INFORM IN DESCRIPTION. For the breakfast, we have from 7.00AM, if you come on time, we are sure, we will serve you. We will check again for the cleaniness, we will improve it right away. For aircon, we already checked it as soon as you informed us. Now everything was ok. We are sorry again and really hope to host you again with our higher room types. So you can fully experience our service. Best regards. Luan

8/10 - Tốt

성훈

가성비짱
베게가 너무 높았다 하지만 가성비 짱짱 좋았다
Lưu trú 1 đêm vào Tháng 8, 2018
Luan trả lời vào 30/08/2018
Thank you very much.

8/10 - Tốt

Gregory

Thích: Sạch sẽ, nhân viên & dịch vụ, tiện nghi phòng
Short stayed . Good enough.
Very busy location. In the alley taxi cant get in . I just stay one night waiting for the early morning flight next day . We had 5 people we just stay one room .the owner seem very accommodating put enough bed and mattress in the floor and towels for everyone .. The place not fancy but clean good enough if you try to budget your trip . The location is ok very busy seem safe for the price you paid the owners seem take good care their business . they even pack breakfast to go for you if you catch early flight the next day. I thought it's very nice touch .
Lưu trú 1 đêm vào Tháng 6, 2018
Luan trả lời vào 19/07/2018
Thank you very much for your recent stay. We are very glad to have the great guests like you. Hope to see you again.

10/10 - Xuất sắc

jean, usa

Thích: Sạch sẽ, nhân viên & dịch vụ, điều kiện & cơ sở vật chất nơi lưu trú, tiện nghi phòng
Friendly and hospitable staff
Great correspondence prior to arrival. Uncle met me on the street right as I got out of the taxi from airport, in the middle of the night, when I arrived! In a type-written note, sister expressed her regret for not being available to meet me personally but that she would be there tomorrow morning. I met her the next day, and had dinner with the family. A lovely extended family -smiles all round. I enjoyed the time and would definitely stay with them again. A great rate through Expedia. Room with a balcony! No elevator, but uncle helped me with baggage coming and going. Thanks.
Lưu trú 2 đêm vào Tháng 11, 2017
uyen trả lời vào 17/11/2017
Thank you! We are so happy to host you. Hope to see you next time

8/10 - Tốt

Susan

Thích: Điều kiện & cơ sở vật chất nơi lưu trú
Not the family feel expected
Sadly the family feel didn't come across as advertised. Mostly as didn't meet any family members other than 2 young girls and the uncle who made breakfast. Had the 'family dinner' with another couple who were staying and it was just us and 2 young girls only one of which spoke English . Wouldn't say don't stay here as it's clean and perfectly pleasant but for any help with travel bookings there are 2 really good agents on the same street.
Lưu trú 2 đêm vào Tháng 9, 2017
Thank you for your time to write review. We are sorry to here that, cause that time we are busy to set up new brand so may could not see you. For travel arrangement, as we told you, there are so many from budget to luxury one, and in my homestay we only sale the good one, cheap one mean low service. Anyway, thank you for sharing, we hope to host you again.

10/10 - Xuất sắc

Mathieu

Thích: Sạch sẽ, nhân viên & dịch vụ, điều kiện & cơ sở vật chất nơi lưu trú, tiện nghi phòng
Comfortable - Excellent location -very good host
Luan is an excellent host and he his very welcoming and organized. He helped us with everything and gave us excellent recommandation. His family is also very nice and welcoming. We stay one night and the room was clean and comfortable with a good internet connection. The only thing we did not like is the bathroom outside of the room, even if it was not shared with anyone else.
Lưu trú 1 đêm vào Tháng 6, 2017
Thank you very for your review. We highly appreciate all your feedback. All our family rooms are private bathroom. It is just outsite. All the deluxe rooms, are private bathroom inside. So let me know when you make the booking, we will arrange for you. Hope to see you again. Best regards. Luan

10/10 - Xuất sắc

Rebecca, Perth

Thích: Sạch sẽ, nhân viên & dịch vụ, điều kiện & cơ sở vật chất nơi lưu trú, tiện nghi phòng
Homestay with Welcoming Staff and in Good Location
Luan and his family made our Hanoi trip a very enjoyable stay! Ever since booking our stay here he has communicated with us via text to ensure that we had someone to pick us up upon arrival and even arranged for us a 2D1N trip on a cruise in Halong Bay. Staff here were very accomodating and friendly and answered all our queries on where to go for sight-seeing and shopping. They even invited us for a authentic vietnamese dinner one of the nights we were there. The place was confortable, spacious and clean in a safe environment and is walkable distance to many attractions. Breakfast is complimentary and you get a huge bowl of pho each morning which is a plus! Thank you for the wonderful stay and I would definitely recommend this homestay for anyone looking for a home away from home!
Luan Do trả lời vào 01/03/2017
Thank you very much.

2/10 - Tồi

Khách đã xác thực

Thích: Sạch sẽ, tiện nghi phòng
Không thích: Nhân viên & dịch vụ, điều kiện & cơ sở vật chất nơi lưu trú
not recommended at all.
no elevator. locates in the center of old quarter but roads not all paved. dinner was awful. pieces of fried chicken and pork. and even refused to provide dinner even i booked dinner included rooms. do not clean the room unlike other hotels. not like homestay. it is just a hostel run by a family with an awful service.
Luan Do trả lời vào 01/03/2017
We are sorry for your bad feedback. However, we are sorry because of the road. The government they renovate all the streets, not only us. We dont have elevator because we have only 4 floors. You must check it before. We dont provide dinner included, we just invite the guests who stay with us. We daily clean the room. We dont know who are you but please feedback to us. Why you are ANONYMOUS? We dont provide dinner but you knew we provide checken and pork?

8/10 - Tốt

Khách đã xác thực

Thích: Sạch sẽ, nhân viên & dịch vụ, điều kiện & cơ sở vật chất nơi lưu trú, tiện nghi phòng
Clean and tidy
Clean,tidy
General Manager trả lời vào 18/01/2017
Thank you very much

10/10 - Xuất sắc

Khách đã xác thực

Thích: Sạch sẽ, nhân viên & dịch vụ, điều kiện & cơ sở vật chất nơi lưu trú, tiện nghi phòng
Very helpful staff. Clean, great location. Brekky was very good
Luan Do trả lời vào 18/01/2017
Thank you very much

10/10 - Xuất sắc

Aussieflicker, Melbourne Aus

Thích: Sạch sẽ, nhân viên & dịch vụ, điều kiện & cơ sở vật chất nơi lưu trú, tiện nghi phòng
Great location, double glazed and quiet
Definitley recommend this hotel for a stay in Hanoi. Great rates, good breakfast - you really get looked after!
Luan- Homestay Owner trả lời vào 19/12/2016
Thank you very much very much for your stay. We are very happy when you enjoyed the stay. We do hope to host you again when you come back. Best regards. Luan

10/10 - Xuất sắc

Khách đã xác thực

Thích: Sạch sẽ, nhân viên & dịch vụ, điều kiện & cơ sở vật chất nơi lưu trú, tiện nghi phòng
General Manager trả lời vào 11/12/2016
Thank you very much

10/10 - Xuất sắc

Elizabeth

Thích: Sạch sẽ, nhân viên & dịch vụ, điều kiện & cơ sở vật chất nơi lưu trú, tiện nghi phòng
Family homestay a must!
Absolutely loved the homestay with the local family. Family friendly and lovely. The opportunity to meet other travellers during the family meal and during breakfast time was fantastic too. Homestay also had great tour service and advice, they organised my day city tour and evening food tour.They were also helpful with my airport shuttle service. For my follow kiwis, if you enjoy NZ bed and breakfast places then you'll enjoy this family homestay.
General Manager trả lời vào 11/12/2016
Thank you very much. We just tried our best to share the local knowledge and culture. Hope to see you again. Best regards. Luan

6/10 - Được

TimothyJ, Ohio

Thích: Sạch sẽ, nhân viên & dịch vụ, điều kiện & cơ sở vật chất nơi lưu trú
Homestay
This was an odd place. Bathroom was not actually in the room. Lovely family.
General Manager trả lời vào 13/08/2016
Thank you very much. We just renovated everything. It is my homestay and not the hotel. So we were sorry for your stay but we are sure that you will like it now. Hope to see you again