Minibar, két bảo mật tại phòng, bàn, màn/rèm cản sáng

Nhận xét về Hilton Garden Inn Hanoi

4 out of 5
Hilton Garden Inn Hanoi
20 Phan Chu Trinh, Q.Hoàn Kiếm, Hà Nội

Nhận xét

8,6

Xuất sắc

Đánh giá 10 - Xuất sắc. 128/304 nhận xét" "
Đánh giá 8 - Tốt. 133/304 nhận xét" "
Đánh giá 6 - Được. 32/304 nhận xét" "
Đánh giá 4 - Kém. 9/304 nhận xét" "
Đánh giá 2 - Tồi. 2/304 nhận xét" "

8,8/10

Sạch sẽ

8,8/10

Nhân viên & dịch vụ

8,4/10

Tiện nghi, dịch vụ

8,4/10

Điều kiện & cơ sở vật chất nơi lưu trú

9,0/10

Thân thiện với môi trường

Nhận xét

8/10 - Tốt

AYA

Thích: Sạch sẽ, nhân viên & dịch vụ
Lưu trú 1 đêm vào Tháng 5, 2024
Chi Le - Guest Service Manager trả lời vào 07/05/2024
Dear Aya,We are excited to see your 4* rating and happy to hear that you experienced our exceptional hospitality. Next time you are in the area, we would love to have you stay with us again! Thanks for taking the time to leave us your feedback, as it means a lot to us.Kind Regards,Chi LeGuest Service Manager

10/10 - Xuất sắc

Tuan

Đi cùng bạn đồng hành
Thích: Sạch sẽ, nhân viên & dịch vụ, tiện nghi, dịch vụ, điều kiện & cơ sở vật chất nơi lưu trú
Very nice rooms, great customer service. Our 2 rooms were not next door but at least it was on the same floor. The breakfast wasn't worth the price, the only best thing I ate there was the Pho Hanoi. Broth was hot and delicious. Meat tender and flavorful. Rooms were big, nice, clean. Wi-Fi was good. Had a great experience, would stay here again.
Lưu trú 2 đêm vào Tháng 3, 2024
Chi Le - Guest Service Manager trả lời vào 19/04/2024
Xin Chao Mr Tuan from Hilton Garden Inn Hanoi,It is very pleasing hearing you had a fantastic stay at Hilton Garden Inn Hanoi. Your kind words encourage our entire team so much in keep delivering exceptional service to every guest. Providing the highest level of hospitality is our number one priority and we do take pride in catering our guest’s needs the best way we can. We will definitely share your feedback with the team to motivate them strive harder to deliver memorable experience to every single customer. We do hope to have the opportunity to welcoming you again soon to experience our warm and hospitality service.Please let me know if I can ever be of any assistance or, if there is anything that I can do to make your next stay even more memorable one, please do not hesitate to let me know. Kind regards,Chi le Guest Service Manager

8/10 - Tốt

TOSHIYUKI

Đi cùng gia đình
Thích: Sạch sẽ, nhân viên & dịch vụ, tiện nghi, dịch vụ, điều kiện & cơ sở vật chất nơi lưu trú
アーリーチェックインにもかかわらず 対応がスムーズだった
Lưu trú 1 đêm vào Tháng 4, 2024
Chi Le - Guest Service Manager trả lời vào 16/04/2024
Dear TOSHIYUKI,Thank you for taking the time to share your recent experience in Hilton Garden Inn Hanoi and for giving us good feedback. We are expecting to welcome you back to our hotel next time you will travel to our area - please let me know if we can assist with booking and arrangements.Kind Regards,Chi LeGuest Service Manager

10/10 - Xuất sắc

Aleksa

Thích: Sạch sẽ, nhân viên & dịch vụ, điều kiện & cơ sở vật chất nơi lưu trú, tiện nghi phòng
Ok
Nothing to rave about. Average for Hilton. Need to look to upgrade and refurbish. Slightly dated and old. Convenient for central Hanoi and old town.
Lưu trú 3 đêm vào Tháng 1, 2024
Nguyen Lan Phuong, Hotel Manager trả lời vào 05/02/2024
Dear Aleksa,We are truly heartened to receive your generous review of Hilton Garden Inn Hanoi.Thank you for letting us know how much you enjoyed it, we are especially pleased that you felt well-looked after.Your suggestions have been well delivered to hotel management team to plan the relevant actions. We look forward to having you with us again in the near future.Kind Regards,Nguyen Lan PhuongHotel Manager

10/10 - Xuất sắc

TAKASHI

Thích: Sạch sẽ, nhân viên & dịch vụ, điều kiện & cơ sở vật chất nơi lưu trú, tiện nghi phòng
Lưu trú 2 đêm vào Tháng 1, 2024
Nguyen Lan Phuong, Hotel Manager trả lời vào 05/02/2024
Dear TAKASHI,Thank you for taking the time to share your recent experience in Hilton Garden Inn Hanoi and for giving us perfect feedback.We are expecting to welcome you back to our hotel next time you will travel to our area - please let me know if we can assist with booking and arrangements.Kind Regards,Nguyen Lan PhuongHotel Manager

10/10 - Xuất sắc

Nga

Thích: Sạch sẽ, nhân viên & dịch vụ, điều kiện & cơ sở vật chất nơi lưu trú
Excellent breakfast with lots of choices. The hotel is close to good restaurants. Walkable distance to places of interest.
Lưu trú 1 đêm vào Tháng 1, 2024
Nguyen Lan Phuong, Hotel Manager trả lời vào 05/02/2024
Dear Nga,Thank you for taking the time to share your recent experience in Hilton Garden Inn Hanoi and for giving us perfect feedback.We are expecting to welcome you back to our hotel next time you will travel to our area - please let me know if we can assist with booking and arrangements.Kind Regards,Nguyen Lan PhuongHotel Manager

8/10 - Tốt

Bikas

Lưu trú 4 đêm vào Tháng 1, 2024
Nguyen Lan Phuong, Hotel Manager trả lời vào 25/01/2024
Dear Bikas,Thank you for your time to give a rating and sharing your experience with us.We do look forward to welcoming you back to Hilton Garden Inn Hanoi soon.Kind Regards,Nguyen Lan PhuongHotel Manager

10/10 - Xuất sắc

Laksri

Đi cùng gia đình
Thích: Sạch sẽ, nhân viên & dịch vụ, tiện nghi phòng
Place to stay in Hanoi
We spoke to staff even before making reservations.Advice given and recommendations made helped us to plan our visit. Vu and Chi went out of thier way always to feel us welcomed. Best travel advice in HANOI better than travel agents.
Lưu trú 3 đêm vào Tháng 1, 2024
Nguyen Lan Phuong, Hotel Manager trả lời vào 23/01/2024
Dear Laksri,We are truly heartened to receive your generous review of Hilton Garden Inn Hanoi.Thank you for letting us know how much you enjoyed it, we are especially pleased that you felt well-looked after.We look forward to having you with us again in the near future.Kind Regards,Nguyen Lan PhuongHotel Manager

10/10 - Xuất sắc

YOSHIKATSU

Đi cùng bạn đồng hành
Thích: Sạch sẽ, nhân viên & dịch vụ, tiện nghi, dịch vụ, điều kiện & cơ sở vật chất nơi lưu trú
Very Good !
Lưu trú 1 đêm vào Tháng 1, 2024
Nguyen Lan Phuong, Hotel Manager trả lời vào 23/01/2024
Dear Yoshikatsu,Thank you for taking the time to share your recent experience in Hilton Garden Inn Hanoi and for giving us perfect feedback.We are expecting to welcome you back to our hotel next time you will travel to our area - please let me know if we can assist with booking and arrangements.Kind Regards,Nguyen Lan PhuongHotel Manager

8/10 - Tốt

Kwok Hon JOSEPH

Lưu trú 5 đêm vào Tháng 12, 2023
Nguyen Lan Phuong, Hotel Manager trả lời vào 23/01/2024
Dear Joseph,Thank you for choosing the Hilton Garden Inn Hanoi and for taking the time to offer your feedback.We are delighted to know that you enjoyed your visit, and we hope to see you again on a future visit to Hanoi.Kind Regards,Nguyen Lan PhuongHotel Manager

10/10 - Xuất sắc

Curtis

Đi cùng gia đình
Thích: Sạch sẽ, nhân viên & dịch vụ, điều kiện & cơ sở vật chất nơi lưu trú, tiện nghi phòng
Lưu trú 1 đêm vào Tháng 12, 2023
Nguyen Lan Phuong, Hotel Manager trả lời vào 27/12/2023
Dear Curtis,Thank you for your time to give a rating and sharing your experience with us.We do look forward to welcoming you back to Hilton Garden Inn Hanoi soon.Kind Regards,Nguyen Lan PhuongHotel Manager

8/10 - Tốt

Michael

Lưu trú 1 đêm vào Tháng 12, 2023
Nguyen Lan Phuong, Hotel Manager trả lời vào 13/12/2023
Dear Michael,Thank you for choosing the Hilton Garden Inn Hanoi and for taking the time to offer your feedback.We are delighted to know that you enjoyed your visit, and we hope to see you again on a future visit to Hanoi.Kind Regards,Nguyen Lan PhuongHotel Manager

8/10 - Tốt

Reeta

Thích: Sạch sẽ, nhân viên & dịch vụ, điều kiện & cơ sở vật chất nơi lưu trú
Lưu trú 4 đêm vào Tháng 12, 2023
Nguyen Lan Phuong, Hotel Manager trả lời vào 13/12/2023
Dear Reeta,Thank you for your time to give a rating and sharing your experience with us.We do look forward to welcoming you back to Hilton Garden Inn Hanoi soon.Kind Regards,Nguyen Lan PhuongHotel Manager

8/10 - Tốt

YOUNGJONG

Lưu trú 1 đêm vào Tháng 12, 2023
Nguyen Lan Phuong, Hotel Manager trả lời vào 13/12/2023
Dear Young Jong,Thank you for choosing the Hilton Garden Inn Hanoi and for taking the time to offer your feedback.We are delighted to know that you enjoyed your visit, and we hope to see you again on a future visit to Hanoi.Kind Regards,Nguyen Lan PhuongHotel Manager

10/10 - Xuất sắc

KI-HOON

Lưu trú 1 đêm vào Tháng 11, 2023
Nguyen Lan Phuong, Hotel Manager trả lời vào 27/12/2023
Dear Ki-Hoon,Thank you for choosing the Hilton Garden Inn Hanoi and for taking the time to offer your feedback.We are delighted to know that you enjoyed your visit, and we hope to see you again on a future visit to Hanoi.Kind Regards,Nguyen Lan PhuongHotel Manager

10/10 - Xuất sắc

Eunhee

Lưu trú 2 đêm vào Tháng 11, 2023
Nguyen Lan Phuong, Hotel Manager trả lời vào 13/12/2023
Dear Eunhee,Thank you for your time to give a rating and sharing your experience with us.We do look forward to welcoming you back to Hilton Garden Inn Hanoi soon.Kind Regards,Nguyen Lan PhuongHotel Manager

10/10 - Xuất sắc

Eunhee

Lưu trú 2 đêm vào Tháng 11, 2023
Thu Vu- Guest Service Manager trả lời vào 21/11/2023
Dear valued guest,Thank you for choosing Hilton Garden Inn Hanoi and We are excited to see your great 5* rating and happy to hear that you experienced our exceptional hospitality. Next time you are in the area, we would love to have you stay with us again.Have a nice week ahead!

8/10 - Tốt

Chun Cheong Dominey

Lưu trú 1 đêm vào Tháng 11, 2023
Thu Vu- Guest Service Manager trả lời vào 21/11/2023
Dear Mr. Dominey,Warmest greeting from Hilton Garden Inn Hanoi! It appears that you generally enjoyed the stay with us. We do look forward to welcoming you back for the upcoming trip in Hanoi. Have a nice week ahead!

8/10 - Tốt

Florence

Lưu trú 3 đêm vào Tháng 10, 2023
Nguyen Lan Phuong, Hotel Manager trả lời vào 13/12/2023
Dear Florence,Thank you for choosing the Hilton Garden Inn Hanoi and for taking the time to offer your feedback.We are delighted to know that you enjoyed your visit, and we hope to see you again on a future visit to Hanoi.Kind Regards,Nguyen Lan PhuongHotel Manager

8/10 - Tốt

MOTOYASU

Khách đi công tác
Thích: Sạch sẽ, nhân viên & dịch vụ, điều kiện & cơ sở vật chất nơi lưu trú
3年ぶりの滞在でしたが施設のメンテナンスは良く、朝食もokay でした。旧市街でレストランなど多く有り。コンビニは徒歩15分位で多少の不便があるが、コストパフォーマンスが良いホテルです。
Lưu trú 3 đêm vào Tháng 10, 2023
Nguyen Lan Phuong, Hotel Manager trả lời vào 13/12/2023
元康様この度はヒルトン ガーデン イン ハノイをお選びいただき、また貴重なご意見をお寄せいただきまして誠にありがとうございます。ご滞在をお楽しみいただけたことを嬉しく思います。またハノイをご訪問の際にお会いできることを楽しみにしております。敬具、グエン・ラン・フオンホテルマネージャー

10/10 - Xuất sắc

CAGATAY

Thích: Sạch sẽ, nhân viên & dịch vụ, điều kiện & cơ sở vật chất nơi lưu trú, tiện nghi phòng
Great staff and service
Great staff at the breakfast hall and reception, we really liked to stay in this hotel, they were always very helpful. If we come to Hanoi again, we'll definitely stay in this hotel.
Lưu trú 7 đêm vào Tháng 10, 2023
Nguyen Lan Phuong, Hotel Manager trả lời vào 13/12/2023
Dear Cagatay,Thank you for your time to give a high rating and sharing your experience with us.We do look forward to welcoming you back to Hilton Garden Inn Hanoi again, real soon.Kind Regards,Nguyen Lan PhuongHotel Manager

8/10 - Tốt

AKANE

Đi theo nhóm
Thích: Sạch sẽ, nhân viên & dịch vụ, tiện nghi, dịch vụ, điều kiện & cơ sở vật chất nơi lưu trú
スタッフさんも丁寧で、朝食も美味しく楽しい時間を過ごしました!
Lưu trú 2 đêm vào Tháng 10, 2023
Nguyen Lan Phuong, Hotel Manager trả lời vào 27/10/2023
Dear Akane,We are truly heartened to receive your generous review of Hilton Garden Inn Hanoi.Thank you for letting us know how much you enjoyed it, we are especially pleased that you felt well-looked after.We look forward to having you with us again in the near future.Kind Regards,

10/10 - Xuất sắc

jen wei

Lưu trú 2 đêm vào Tháng 10, 2023
Nguyen Lan Phuong, Hotel Manager trả lời vào 13/12/2023
Dear Jen Wei,Thank you for choosing the Hilton Garden Inn Hanoi and for taking the time to offer your feedback.We are delighted to know that you enjoyed your visit, and we hope to see you again on a future visit to Hanoi.Kind Regards,Nguyen Lan PhuongHotel Manager

10/10 - Xuất sắc

Takayuki

Lưu trú 2 đêm vào Tháng 9, 2023
Nguyen Lan Phuong, Hotel Manager trả lời vào 27/10/2023
Dear Takayuki,We are truly heartened to receive your generous review of Hilton Garden Inn Hanoi.Thank you for letting us know how much you enjoyed it, we are especially pleased that you felt well-looked after.We look forward to having you with us again in the near future.Kind Regards,

6/10 - Được

KAZUHIDE

Không thích: Điều kiện & cơ sở vật chất nơi lưu trú
Lưu trú 2 đêm vào Tháng 9, 2023
Nguyen Lan Phuong, Hotel Manager trả lời vào 28/09/2023
Dear Kazuhide,Thank you for taking the time to share your recent experience in Hilton Garden Inn Hanoi and for giving us very constructive feedback.We are expecting to welcome you back to our hotel next time you will travel to our area - please let me know if we can assist with booking and arrangements.Kind Regards,Nguyen Lan PhuongHotel Manager

8/10 - Tốt

JIYOUNG

Đi cùng gia đình
Thích: Sạch sẽ, nhân viên & dịch vụ, điều kiện & cơ sở vật chất nơi lưu trú, tiện nghi phòng
부부 여행이었습니다. 전반적으로 서비스나 청결도는 만족스럽습니다. 아침 조식에 나온 쌀국수는 아주 만족스러웠습니다. 한국인을 위한 김치도 준비되어 있었습니다. 부대시설을 많이 이용하지 않는 여행이라면 숙박하기에 적당한거 같습니다. 호엔끼암 호수 뿐만 아니라 베트남을 느낄 수 있는 거리의 상점들과 풍경도 쉽게 볼 수 있습니다.
Lưu trú 2 đêm vào Tháng 8, 2023
Nguyen Lan Phuong, Hotel Manager trả lời vào 06/09/2023
Dear Jiyoung,We are truly heartened to receive your generous review of Hilton Garden Inn Hanoi.Thank you for letting us know how much you enjoyed it, we are especially pleased that you felt well-looked after.We look forward to having you with us again in the near future.Kind Regards,Nguyen Lan PhuongHotel Manager

6/10 - Được

Eddie

Khách đi công tác
Thích: Nhân viên & dịch vụ
Không thích: Sạch sẽ, điều kiện & cơ sở vật chất nơi lưu trú, tiện nghi phòng
Lưu trú 3 đêm vào Tháng 8, 2023
Nguyen Lan Phuong, Hotel Manager trả lời vào 21/08/2023
Dear Eddie,Greetings from Hilton Garden Inn Hanoi.Thank you for taking the time to share your experiences about your recent stay at our hotel.Please accept our sincere apologies if your experience was not up to your expectation.The entire team looks forward to the pleasure of welcoming you back to Hilton Garden Inn Hanoi soon so we will have another chance to make it right. Kind Regards,Nguyen Lan PhuongHotel Manager

8/10 - Tốt

tomoko

very nice
Lưu trú 2 đêm vào Tháng 8, 2023
Nguyen Lan Phuong, Hotel Manager trả lời vào 17/08/2023
Dear Tomoko, Thank you for taking the time to share your recent experience in Hilton Garden Inn Hanoi and for giving us perfect feedback.We are expecting to welcome you back to our hotel next time you will travel to our area - please let me know if we can assist with booking and arrangements.Kind Regards,Nguyen Lan PhuongHotel Manager

10/10 - Xuất sắc

Yasuyuki

Đi cùng gia đình
Thích: Sạch sẽ, nhân viên & dịch vụ, điều kiện & cơ sở vật chất nơi lưu trú, tiện nghi phòng
快適でした。
市内の中心に近く、移動しやすい。車もつかまえやすかった。また朝の朝食も美味しかったです。
Lưu trú 2 đêm vào Tháng 8, 2023
Nguyen Lan Phuong, Hotel Manager trả lời vào 14/08/2023
Dear Yasuyuki, We are truly heartened to receive your generous review of Hilton Garden Inn Hanoi.Thank you for letting us know how much you enjoyed it, we are especially pleased that you felt well-looked after.We look forward to having you with us again in the near future.Kind Regards,Nguyen Lan PhuongHotel Manager--------------親愛なるヤスユキ様ヒルトン ガーデン イン ハノイについて貴重なご意見をいただき、大変嬉しく思っております。どれほどお楽しみいただけたかをお知らせいただき、ありがとうございます。特にお手入れが行き届いていると感じていただけたことを嬉しく思います。近い将来またお会いできることを楽しみにしております。敬具、グエン・ラン・フオンホテルマネージャー

8/10 - Tốt

Khách đã xác thực

Khách đi công tác
Thích: Sạch sẽ, nhân viên & dịch vụ, điều kiện & cơ sở vật chất nơi lưu trú, tiện nghi phòng
Stay in the Hanoi Hilton!
Nice place to stay in Hanoi, and you can say you stayed in the Hanoi Hilton! ;) Free self-service laundry is a huge plus. Rooms are decent and staff is very good.
Lưu trú 2 đêm vào Tháng 7, 2023
Nguyen Lan Phuong, Hotel Manager trả lời vào 17/07/2023
Dear Valued Client,We are truly heartened to receive your generous review of Hilton Garden Inn Hanoi.Thank you for letting us know how much you enjoyed it, we are especially pleased that you felt well-looked after.We look forward to having you with us again in the near future.Kind Regards,

10/10 - Xuất sắc

Kelley

Thích: Sạch sẽ, nhân viên & dịch vụ, điều kiện & cơ sở vật chất nơi lưu trú
l enjoyed this place. I would stay here again if I came back to visit. The staff was very nice and helpful.
Lưu trú 1 đêm vào Tháng 7, 2023
Hilton Garden Inn Hanoi Team trả lời vào 12/07/2023
Hello Kelley,Good morning from sunny Hanoi!Thank you so much for sharing with us your valued feedback. It’s our pleasure that you did enjoy a great time staying with us at Hilton Garden Inn Hanoi. We look forward to welcoming you back to our hotel!Have a lovely day!

10/10 - Xuất sắc

Aya

Lưu trú 2 đêm vào Tháng 6, 2023
Nguyen Lan Phuong, Hotel Manager trả lời vào 20/07/2023
Dear Aya,Thank you for your time to give a rating and sharing your experience with us.We do look forward to welcoming you back to Hilton Garden Inn Hanoi soon.Kind Regards,Nguyen Lan PhuongHotel Manager

6/10 - Được

toshinori

Khách đi công tác
Lưu trú 3 đêm vào Tháng 5, 2023
Nguyen Lan Phuong, Commercial Manager trả lời vào 17/05/2023
Dear Toshinori,Thank you for taking the time to rate us on Hotels.com.Please accept our sincere apology if your stay was not up to your expectation. We hope that what happened will not prevent you from staying with us again and look forward to welcoming you back soon, to experience the upgraded product in the coming months. Kind Regards,

10/10 - Xuất sắc

YOUNGGI

Lưu trú 4 đêm vào Tháng 4, 2023
Nguyen Lan Phuong, Commercial Manager trả lời vào 27/04/2023
Dear Younggi,We are truly heartened to receive your generous review of Hilton Garden Inn Hanoi.Thank you for letting us know how much you enjoyed it, we are especially pleased that you felt well-looked after.We look forward to having you with us again in the near future.Kind Regards,

10/10 - Xuất sắc

Shiva

Lưu trú 7 đêm vào Tháng 4, 2023
Nguyen Lan Phuong, Commercial Manager trả lời vào 15/05/2023
Dear Shiva,We are truly heartened to receive your generous review of Hilton Garden Inn Hanoi.Thank you for letting us know how much you enjoyed it, we are especially pleased that you felt well-looked after.We look forward to having you with us again in the near future.Kind Regards,Nguyen Lan PhuongCommercial Manager

10/10 - Xuất sắc

Kelly

Lưu trú 5 đêm vào Tháng 2, 2023
Nguyen Lan Phuong, Commercial Manager trả lời vào 23/03/2023
Dear Kelly,We are truly heartened to receive your generous review of Hilton Garden Inn Hanoi.Thank you for letting us know how much you enjoyed it, we are especially pleased that you felt well-looked after. We look forward to having you with us again in the near future.Kind Regards,Nguyen Lan PhuongCommercial Manager

10/10 - Xuất sắc

Leon

Thích: Sạch sẽ, nhân viên & dịch vụ, điều kiện & cơ sở vật chất nơi lưu trú, tiện nghi phòng
Lưu trú 3 đêm vào Tháng 12, 2022
Nguyen Lan Phuong, Commercial Manager trả lời vào 23/03/2023
Dear Leon,Thank you for taking the time to share your recent experience in Hilton Garden Inn Hanoi and for giving us perfect feedback. We are expecting to welcome you back to our hotel next time you will travel to our area - please let me know if we can assist with booking and arrangements.Kind Regards,Nguyen Lan PhuongCommercial Manager

10/10 - Xuất sắc

Elad

Nguyen Lan Phuong, Commercial Manager trả lời vào 27/04/2023
Dear Elad,We are truly heartened to receive your generous review of Hilton Garden Inn Hanoi.Thank you for letting us know how much you enjoyed it, we are especially pleased that you felt well-looked after.We look forward to having you with us again in the near future.Kind Regards,

10/10 - Xuất sắc

Nobuyuki

Khách đi công tác
Thích: Sạch sẽ, nhân viên & dịch vụ, tiện nghi, dịch vụ, điều kiện & cơ sở vật chất nơi lưu trú
スタッフが親切でした
Lưu trú 4 đêm vào Tháng 11, 2022
Nguyen Lan Phuong, Commercial Manager trả lời vào 27/04/2023
Dear Nobuyuki,We are truly heartened to receive your generous review of Hilton Garden Inn Hanoi.Thank you for letting us know how much you enjoyed it, we are especially pleased that you felt well-looked after.We look forward to having you with us again in the near future.Kind Regards,

10/10 - Xuất sắc

Gregory

Đi cùng gia đình
Thích: Sạch sẽ, nhân viên & dịch vụ, tiện nghi, dịch vụ, điều kiện & cơ sở vật chất nơi lưu trú
Very helpful staff. Excellent breakfast buffet. Very large selection of food. The exercise room could use more equipment. The room is very nice.
Lưu trú 3 đêm vào Tháng 10, 2022
Nguyen Lan Phuong, Commercial Manager trả lời vào 27/04/2023
Dear Gregory,We are truly heartened to receive your generous review of Hilton Garden Inn Hanoi.Thank you for letting us know how much you enjoyed it, we are especially pleased that you felt well-looked after.We look forward to having you with us again in the near future.Kind Regards,

4/10 - Kém

Wing Keung David

Khách đi công tác
Thích: Nhân viên & dịch vụ
Không thích: Tiện nghi, dịch vụ, điều kiện & cơ sở vật chất nơi lưu trú
I don’t expect my window is just a metre away from other family’s living room. My room is 411.
Lưu trú 3 đêm vào Tháng 10, 2022
Nguyen Lan Phuong, Commercial Manager trả lời vào 27/04/2023
Dear Wing Keung David, Greetings from Hilton Garden Inn Hanoi.Thank you for taking the time to share your experiences about your stay at our hotel.Please accept our sincere apologies if your experience was not up to your expectation.Rest assured that your concern is brought to our attention, to make sure you will have a better stay next time. We hope this experience will not alter your trust in our hotel and you grant us another chance to welcome you back. All in all, we truly appreciate you letting us know what's expected from guest's perspective, so that giving us the chance to make the right changes.Kind Regards,

8/10 - Tốt

HONG THAM

Khách đi công tác
Thích: Sạch sẽ, nhân viên & dịch vụ, điều kiện & cơ sở vật chất nơi lưu trú, tiện nghi phòng
不錯
服務不錯,乾淨度也不錯
Lưu trú 2 đêm vào Tháng 9, 2022
Nguyen Lan Phuong, Commercial Manager trả lời vào 27/04/2023
Dear Hong Tham,We are truly heartened to receive your generous review of Hilton Garden Inn Hanoi.Thank you for letting us know how much you enjoyed it, we are especially pleased that you felt well-looked after.We look forward to having you with us again in the near future.Kind Regards,

10/10 - Xuất sắc

Phieu

Đi cùng bạn đồng hành
Thích: Sạch sẽ, nhân viên & dịch vụ, tiện nghi, dịch vụ, điều kiện & cơ sở vật chất nơi lưu trú
Nice and polite staff. Convenient location. Comfortable stay.
Lưu trú 1 đêm vào Tháng 9, 2022
Nguyen Lan Phuong, Commercial Manager trả lời vào 27/04/2023
Dear Phieu,We are truly heartened to receive your generous review of Hilton Garden Inn Hanoi.Thank you for letting us know how much you enjoyed it, we are especially pleased that you felt well-looked after.We look forward to having you with us again in the near future.Kind Regards,

10/10 - Xuất sắc

Jared

Thích: Nhân viên & dịch vụ, tiện nghi, dịch vụ, điều kiện & cơ sở vật chất nơi lưu trú
Staff is super friendly! I think the bed was the most comfortable thing i’ve ever laid on. Fluffy blankets and pillows. Many things to do near hotel
Lưu trú 4 đêm vào Tháng 8, 2022
Nguyen Lan Phuong, Commercial Manager trả lời vào 27/04/2023
Dear Jared,We are truly heartened to receive your generous review of Hilton Garden Inn Hanoi.Thank you for letting us know how much you enjoyed it, we are especially pleased that you felt well-looked after.We look forward to having you with us again in the near future.Kind Regards,

10/10 - Xuất sắc

Peter

Thích: Tiện nghi, dịch vụ, điều kiện & cơ sở vật chất nơi lưu trú
Lưu trú 6 đêm vào Tháng 8, 2022
Nguyen Lan Phuong, Commercial Manager trả lời vào 27/04/2023
Dear Peter,We are truly heartened to receive your generous review of Hilton Garden Inn Hanoi.Thank you for letting us know how much you enjoyed it, we are especially pleased that you felt well-looked after.We look forward to having you with us again in the near future.Kind Regards,

10/10 - Xuất sắc

YU

Thích: Sạch sẽ, nhân viên & dịch vụ, điều kiện & cơ sở vật chất nơi lưu trú
Lưu trú 1 đêm vào Tháng 7, 2022
Nguyen Lan Phuong, Commercial Manager trả lời vào 27/04/2023
Dear Yu,We are truly heartened to receive your generous review of Hilton Garden Inn Hanoi.Thank you for letting us know how much you enjoyed it, we are especially pleased that you felt well-looked after.We look forward to having you with us again in the near future.Kind Regards,

10/10 - Xuất sắc

YU

Đi cùng bạn đồng hành
Thích: Sạch sẽ, nhân viên & dịch vụ, tiện nghi, dịch vụ, điều kiện & cơ sở vật chất nơi lưu trú
nice and convenient
Lưu trú 3 đêm vào Tháng 7, 2022
Nguyen Lan Phuong, Commercial Manager trả lời vào 27/04/2023
Dear Yu,Thank you for your time to give a rating and sharing your experience with us.We do look forward to welcome you back to Hilton Garden Inn Hanoi soon.Kind Regards,

10/10 - Xuất sắc

Seong jae

Lưu trú 1 đêm vào Tháng 6, 2022
Nguyen Lan Phuong, Commercial Manager trả lời vào 27/04/2023
Dear Seong Jae,We are truly heartened to receive your generous review of Hilton Garden Inn Hanoi.Thank you for letting us know how much you enjoyed it, we are especially pleased that you felt well-looked after.We look forward to having you with us again in the near future.Kind Regards,

8/10 - Tốt

Johannes

Đi theo nhóm
Thích: Sạch sẽ, nhân viên & dịch vụ, điều kiện & cơ sở vật chất nơi lưu trú, tiện nghi phòng
Lưu trú 7 đêm vào Tháng 6, 2022
Nguyen Lan Phuong, Commercial Manager trả lời vào 27/04/2023
Dear Johannes,We are truly heartened to receive your generous review of Hilton Garden Inn Hanoi.Thank you for letting us know how much you enjoyed it, we are especially pleased that you felt well-looked after.We look forward to having you with us again in the near future.Kind Regards,

10/10 - Xuất sắc

James

Thích: Sạch sẽ, nhân viên & dịch vụ, điều kiện & cơ sở vật chất nơi lưu trú, tiện nghi phòng
Great hotel amazing staff
The hotel was fantastic and the staff was absolutely the best they were so knowledgeable and helpful and friendly. The hotel was super clean and comfortable we loved our stay there.
Lưu trú 2 đêm vào Tháng 6, 2022
Nguyen Lan Phuong, Commercial Manager trả lời vào 27/04/2023
Dear James,We are truly heartened to receive your generous review of Hilton Garden Inn Hanoi.Thank you for letting us know how much you enjoyed it, we are especially pleased that you felt well-looked after.We look forward to having you with us again in the near future.Kind Regards,