Skip to Main Content.
List your propertySupportTrips
Member discount illustration
Members save 10% or more on over 100,000 hotels worldwide when you’re signed in
Sign in
Sign up, it’s free
Feedback
Aparthotel

Lotte The Residence

4.0 star property
Aparthotel with a full-service spa, near West Lake

Choose dates to view prices

Photo gallery for Lotte The Residence

Outdoor pool, pool loungers
Interior
2 Bedroom Apartment | 2 bedrooms, in-room safe, desk, blackout curtains
Interior
Restaurant
Lotte The Residence, near Hoan Kiem Lake, offers a quiet retreat with a garden and playground. Guests can relax at the spa, browse the library, or swim in the outdoor pool. The upscale aparthotel provides free in-room WiFi and practical services like dry cleaning and laundry.

Reviews

9.6 out of 10
Exceptional

Popular amenities

  • Bar
  • Dryer
  • Pool
  • Washer
  • Spa
  • Room service
The current price is 3.382.716 ₫
3.836.000 ₫ total
includes taxes & fees
14 Nov - 15 Nov

Room options

Available filters for rooms
Showing 3 of 3 rooms

View all photos for 1 Bedroom Apartment

1 Bedroom Apartment | Bathroom | Shower, rainfall showerhead, free toiletries, hair dryer

1 Bedroom Apartment

Highlights

Air conditioning
Kitchenette
Fridge
LCD TV
Washer/dryer
Separate bedroom
Blackout curtains
Rainfall showerhead
  • 64 sq m
  • 1 bedroom
  • Lake view
  • Sleeps 3
  • 1 Queen Bed

View all photos for 2 Bedroom Apartment

2 Bedroom Apartment | 2 bedrooms, in-room safe, desk, blackout curtains

2 Bedroom Apartment

Highlights

Air conditioning
Kitchenette
Fridge
LCD TV
Washer/dryer
2 bedrooms
Blackout curtains
Rainfall showerhead
  • 90 sq m
  • 2 bedrooms
  • River view
  • Sleeps 3
  • 1 Queen Bed and 1 Single Bed

View all photos for 1-Bedroom Family Apartment with 1 Queen and 2 Single Beds

1-Bedroom Family Apartment with 1 Queen and 2 Single Beds | 2 bedrooms, in-room safe, desk, blackout curtains

1-Bedroom Family Apartment with 1 Queen and 2 Single Beds

Highlights

Air conditioning
Kitchenette
Fridge
LCD TV
Washer/dryer
Separate bedroom
Blackout curtains
Rainfall showerhead
  • 1 bedroom
  • Lake view
  • Sleeps 4
  • 1 Queen Bed and 2 Single Beds
Mod logo
Sign in to view eligible discounts and perks. More rewards for more adventures!
Sign inSign up, it's free

About the area

Map
54 Lieu Giai, Ba Dinh, Hanoi

What's nearby

  • Lotte Center Hanoi - 2 min walk - 0.2 km
  • Embassy of Japan - 2 min walk - 0.2 km
  • West Lake - 20 min walk - 1.7 km
  • Ho Chi Minh Mausoleum - 3 min drive - 2.6 km
  • Hoan Kiem Lake - 6 min drive - 4.4 km

Getting around

  • Hanoi Railway Station - 12 min drive
  • Hanoi (HAN-Noi Bai Intl.) - 31 min drive

Restaurants

  • ‪Pizza 4Ps Lotte Hanoi - ‬1 min walk
  • ‪Top of Hanoi - ‬1 min walk
  • ‪Starbucks - ‬1 min walk
  • ‪Cafe Promenade - ‬2 min walk
  • ‪Shogun - ‬1 min walk

About this property

Lotte The Residence

Aparthotel with a full-service spa, near West Lake
This aparthotel features a full-service spa, an outdoor pool and a restaurant. Free WiFi in public areas and free valet parking are also provided. Additionally, a fitness centre, a bar/lounge and a sauna are on-site. Each apartment has 2 bedrooms and offers free WiFi and 24-hour room service. Guests will find a kitchenette with a fridge, an oven, a stovetop and a microwave.
Lotte The Residence offers 258 air-conditioned accommodations with washers/dryers and a safe. LCD televisions come with cable channels. Accommodation at this 4-star aparthotel has kitchenettes with fridges, stovetops, microwaves and kitchenware and utensils. Bathrooms include a shower with a rainfall showerhead, bathrobes, slippers and complimentary toiletries.

This Hanoi aparthotel provides complimentary wireless Internet access. Business-friendly amenities include desks, complimentary newspapers and telephones. Additionally, rooms include complimentary bottles of water and rice cookers. Housekeeping is provided on a daily basis.

An outdoor pool and a children's pool are on site. Other recreational amenities include a sauna and a fitness centre.

The recreational activities listed below are available either on-site or nearby; fees may apply.

Guests can indulge in a pampering treatment at the aparthotel's full-service spa. Services include massages. The spa is equipped with a sauna, a hot tub and a steam room. The spa is open daily.

Similar properties

Indoor pool, outdoor pool

Lotte Hotel Hanoi

  • Pool
  • Hot tub
  • Spa
  • Parking included
9.4 out of 10, Exceptional, 1,020 reviews
The price is 3.500.000 ₫
3.969.000 ₫ total
includes taxes & fees
30 Nov - 1 Dec
Lotte Hotel Hanoi

Property amenities

Pool/Spa

  • Full-service spa
  • Hot tub
  • Massage
  • Outdoor pool
  • Pool loungers
  • Sauna
  • Steam room

Internet

  • Available in the apartment: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transport

  • Free secured, covered self parking on site
  • Free valet parking on site

Family friendly

  • Children's pool
  • Playground

Kitchenette

  • Cookware, dishware, and utensils
  • Hob
  • Microwave
  • Oven
  • Refrigerator
  • Rice cooker

Dining

  • Daily full breakfast available 6 AM to 10:00 AM for a fee: VND 450,000 per person
  • 24-hour room service
  • A bar/lounge
  • A restaurant

Bedrooms

  • 2 bedrooms
  • Bedsheets provided

Bathroom

  • Dressing gowns
  • Free toiletries
  • Hair dryer
  • Rainfall showerhead
  • Shower
  • Slippers
  • Towels provided

Entertainment

  • LCD TV with cable channels
  • Library

Outdoor areas

  • Garden

Laundry

  • Dry cleaning/laundry service
  • Laundry facilities
  • Washer/dryer

Work spaces

  • Desk

Comfort

  • Air conditioning

Pets

  • No pets allowed

Suitability/Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Lift
  • Wheelchair accessible (may have limitations)
  • Designated smoking areas

Services and conveniences

  • 24-hour front desk
  • ATM
  • Blackout drapes
  • Concierge services
  • Free bottled water
  • Free daily newspapers
  • Housekeeping (daily)
  • Iron/ironing board
  • Luggage storage
  • Phone
  • Porter/bellhop
  • Safe
  • Safe at front desk

Location highlights

  • In a business district
  • In an entertainment district

Things to do

  • Children's pool
  • Gym

Safety features

  • Carbon monoxide detector not reported (host has not indicated whether there is a carbon monoxide detector on the property; consider bringing a portable detector)
  • Smoke detector (host has indicated there is a smoke detector on the property)
  • First aid kit
  • Security system
  • Window guards
  • Fire extinguisher

General

  • 1 building
  • 258 units
  • 65 floors
  • Garden

Policies

Check-in

Check-in start time: 2:00 PM; check-in end time: midnight
Minimum check-in age - 18

Check-out

Check-out before noon

Special check-in instructions

Front desk staff will greet guests on arrival at the property
This property doesn't offer after-hours check-in
At check-in, guests must provide a record of full COVID-19 vaccination

Access methods

Staffed front desk

Pets

Pets not allowed

Children and extra beds

Children are welcome
Cots (infant beds) are not available

Payment types at the property

Important information

Optional extras

  • Fee for full breakfast: from approximately VND 450000 per person

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards; cash is not accepted
Host has not indicated whether there is a carbon monoxide detector on the property; consider bringing a portable detector with you on the trip
Host has indicated that there is a smoke detector on the property
Safety features at this property include a fire extinguisher, a security system, a first aid kit and window guards
This property is professionally cleaned

Property is also known as

Lotte Residence Aparthotel Hanoi
Lotte Residence Aparthotel
Lotte Residence Hanoi
Lotte Residence
Lotte The Residence Hanoi
Lotte The Residence Aparthotel
Lotte The Residence Aparthotel Hanoi

Frequently asked questions

Does Lotte The Residence have a pool?

Yes, this property has an outdoor pool and a children's pool.

How much does it cost to stay at Lotte The Residence?

As of 31 Oct 2025, prices found for a 1-night stay for 2 adults at Lotte The Residence on 14 Nov 2025 start from 3.382.716 ₫, excluding taxes and fees. This price is based on the lowest nightly price found in the last 24 hours for stays in the next 30 days. Prices are subject to change. Choose your dates for more accurate prices.

Is Lotte The Residence pet-friendly?

No, pets are not allowed at this property.

How much is parking at Lotte The Residence?

Self-parking and valet parking are free at this property.

What time is check-in at Lotte The Residence?

Check-in start time: 2:00 PM; check-in end time: midnight. After-hours check-in is not available.

What time is check-out at Lotte The Residence?

Checkout is at noon.

Where is Lotte The Residence located?

Located in Ba Dinh, this spa aparthotel is within 1 mile (2 km) of Embassy of the Republic of Korea and West Lake. Hoan Kiem Lake is 2.8 mi (4.6 km) away.

Have a question?

AI iconBeta

Get instant answers with AI powered search of property information and reviews.

Lotte The Residence Reviews

Reviews

9.6

Exceptional

Rating 10 - Excellent. 110 out of 143 reviews
Rating 8 - Good. 28 out of 143 reviews
Rating 6 - Okay. 3 out of 143 reviews
Rating 4 - Poor. 1 out of 143 reviews
Rating 2 - Terrible. 1 out of 143 reviews

9.6/10

Cleanliness

9.6/10

Staff & service

9.8/10

Amenities

9.6/10

Property conditions & facilities

9.6/10

Eco-friendliness

Reviews

10/10 Excellent

Hideo

Liked: Cleanliness, amenities, property conditions & facilities, communication
Excellent facility and good hospitality of the stuff. Beautiful view from the residence, and perfect location to stay. It was amazing experience.
Stayed 7 nights in Sep 2023

10/10 Excellent

Wee Keong

Liked: Cleanliness, amenities, property conditions & facilities, communication
Very central and convenient with lots of eateries nearby hotel. Within the hotel, there’s a huge Lotte supermarket with lots of Korean and Vietnamese stuff to buy. Quite a number of cafes nearby and even a Starbucks at the first level of the hotel.
Stayed 1 night in Apr 2023

10/10 Excellent

Hiu Fai

Liked: Cleanliness, property conditions & facilities, communication
With a price lower than the hotel, I got a full apartment with a fully functional kitchen plus washer dryer, and an amazing view!! I’ve been recommending this residence to my friends! This is my choice when I visit Hanoi next time!
Stayed 7 nights in Sep 2023

10/10 Excellent

KEN

Liked: Cleanliness, amenities, property conditions & facilities, communication
very clean and the property has a washer/dry. A plus for traveler with multi destination. grocery store locate inside the building.
Stayed 2 nights in Mar 2023

10/10 Excellent

Peng Guan

Liked: Cleanliness, room comfort, communication

Will choose again if prices does not increase.

Very clean, good helpful staff, good location but due to the central location. The traffic is bad especially during peak periods.
Stayed 4 nights in Apr 2023

10/10 Excellent

Anthonio Min

Liked: Cleanliness, property conditions & facilities, communication
Best hotel in Hanoi
Stayed 2 nights in Sep 2025

10/10 Excellent

Anthonio Min

Liked: Cleanliness, property conditions & facilities, communication
Best hotel in Hanoi
Stayed 3 nights in Sep 2025

10/10 Excellent

AKIHIKO

Liked: Cleanliness, amenities, property conditions & facilities, communication
高層階に部屋を用意していただき素晴らしい眺望でした。レジデンスなのでホテルとは少し雰囲気が違って部屋に調理器具などなんでも揃っています。とても充実していました。また泊まりたいです。日本人街がそばなのでとてもいいです。
Stayed 2 nights in Sep 2025

8/10 Good

Verified traveller

Liked: Cleanliness, room comfort, communication

시설은 좋으나 한식은 별로..

전반적으로 깨끗하고 시설 좋으며 직원 서비스도 조아요. 다만, 조식 메뉴중 한식은 너무 별로입니다. 가격도 별로이고 맛은 더더욱..맛있다는 분들은 아주 오랫만에 한식 드신분들이 아닐까? 하는 생각이 듭니다
Stayed 1 night in Jul 2025

8/10 Good

TOSHINORI

Liked: Cleanliness, room comfort, communication

快適です

洗濯機、冷蔵庫、台所も有って部屋はとても広くて快適です。
Stayed 2 nights in Jun 2025

10/10 Excellent

Vanessa

Liked: Cleanliness, property conditions & facilities, communication
Excellent!
Stayed 9 nights in May 2025

10/10 Excellent

Hiu

Liked: Cleanliness, amenities, property conditions & facilities, communication
Love the Lotte Residence! Amazing staff. Great location. Lots of shops and dining options nearby. It’s my number one choice in Hanoi!
Stayed 2 nights in Mar 2025

8/10 Good

Verified traveller

Liked: Cleanliness, room comfort, communication

河內最佳

整體还是非常好，但部分設施開始舊。早餐不太ok. 添好運已經是below standard。 63F 酒吧性价比也很低。
Stayed 3 nights in Feb 2025

10/10 Excellent

HARUSHIGE

Liked: Cleanliness, amenities, property conditions & facilities, communication
It was nice stay in Hanoi. I enjoyed very much.
Stayed 6 nights in Nov 2024

8/10 Good

Hiroyuki

Liked: Cleanliness, amenities, property conditions & facilities, communication
いいホテルでした
Stayed 3 nights in Jun 2024

10/10 Excellent

Hiu Fai

Liked: Cleanliness, amenities, property conditions & facilities, communication
Great space, amazingly helpful staff, easy access to grocery and food. My number 1 choice in Hanoi!!
Stayed 4 nights in Sep 2024

10/10 Excellent

Hirofumi

Liked: Cleanliness, amenities, property conditions & facilities, communication
いつも本当に　スタッフさんが素晴らしいです。 1階フロント、38階フロント、部屋清掃スタッフさん本当に最高です
Stayed 8 nights in May 2024

10/10 Excellent

Wee Keong

Liked: Cleanliness, amenities, property conditions & facilities, communication
Lots to do around and within
Stayed 3 nights in Mar 2024

10/10 Excellent

Hiu Fai

Liked: Cleanliness, amenities, property conditions & facilities, communication
Amazing property at reasonable price. Extremely friendly and helpful staff members!!! This is the place I’d stay when I visit Hanoi.
Stayed 3 nights in Apr 2024

10/10 Excellent

Hiu Fai

Liked: Cleanliness, amenities, property conditions & facilities, communication
Love the space in the residence! Staff is very friendly. It is my number one choice for Hanoi!!!
Stayed 3 nights in Mar 2024

10/10 Excellent

Fasel

Liked: Room comfort, communication

Excellent rooms,

Great space, breakfast and service excellent
Stayed 3 nights in Dec 2023

10/10 Excellent

JOOYOUNG

Liked: Cleanliness, amenities, property conditions & facilities, communication
정말 깨끗하고 쾌적하며, 조식도 정말 만족스러웠습니다.
Stayed 3 nights in Nov 2023

10/10 Excellent

Wendy

Liked: Cleanliness, amenities, property conditions & facilities
We stayed in a 2 bedroom apartment which was amazing. It had a kitchen, washer/dryer, beautiful bedrooms and SO much storage space. The Lotte mart was convenient. I love the showcase coffee shop inside the entrance. The hotel is full of beautiful areas to explore. The gym/sauna/spa pool were wonderful!
Stayed 2 nights in Oct 2023

10/10 Excellent

Verified traveller

Liked: Cleanliness, room comfort, communication

Best accommodation in Hanoi

Every aspect of the accommodation was wonderful. By far the most clean place that I’ve ever stayed in Hanoi. Spacious area, staff’s professional service, and lot of things to check out near by. I will definitely stay here again next time I visit Hanoi. However, I felt bad for the staffs at the reception area. Currently, the residence is going through a renovation so they are temporarily using the first floor as the reception (originally the reception is on the 38th floor). But the first floor is also having constructions and I was afraid the noise will stress out the staffs.
Stayed 4 nights in Aug 2023

10/10 Excellent

Gyungsook

Liked: Cleanliness, amenities, property conditions & facilities, communication
롯데 레지던스 정말 최고였어요. 깨끗하고 뷰도 기가막시게 좋았어요. 식당이랑 마트도 같은 건물이라 더위에 호캉스하기에 최고의 힐링장소입니다.
Stayed 1 night in Jul 2023