Verified
8/10 Good
Merrill
7 Jan 2026
Merrill
Stayed 15 nights in Dec 2025
Mercy Hotel
Property class: 2.5
Choose dates to view prices
Photo gallery for Mercy Hotel
Mercy Hotel sits in the heart of Hanoi, offering a serene escape from city bustle. Guests can book a rejuvenating massage at the full-service spa and stay connected with free in-room WiFi. The property has earned enthusiastic reviews from previous visitors.
Reviews
8.08.0 out of 10
Very good
Popular amenities
- Parking included
- Free Wi-Fi
- Air-conditioning
- Laundry room
- 24/7 front desk
Room options
Check availability for these dates
Available filters for rooms
Showing 10 of 10 rooms
View all photos for Standard Double Room
Standard Double Room
- City view
- 20 sq m
- 1 bedroom
- Sleeps 2
- 1 King Bed
View all photos for Standard Twin Room
Standard Twin Room
- City view
- 25 sq m
- 1 bedroom
- Sleeps 2
- 2 Large Single Beds
View all photos for Panoramic Double Room, 1 King Bed
Panoramic Double Room, 1 King Bed
- City view
- 20 sq m
- Sleeps 2
- 1 King Bed
View all photos for Panoramic Twin Room
Panoramic Twin Room
- City view
- 25 sq m
- Sleeps 2
- 2 Large Single Beds
View all photos for Deluxe Double Room
Deluxe Double Room
- Sleeps 2
- 1 King Bed
View all photos for Standard Double Room Single Use
Standard Double Room Single Use
- Sleeps 2
Deluxe Double Room
- Sleeps 1
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Panoramic Double or Twin Room
- Sleeps 1
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Double or Twin Room with View
- Sleeps 1
Standard Twin Room
- Sleeps 1
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About the area
Located in Hai Ba Trung neighbourhood, Mercy Hotel is connected to a shopping centre. Hanoi Opera House and Thang Long Water Puppet Theatre are cultural highlights, and some of the area's notable landmarks include Temple of Literature and Imperial Citadel of Thang Long. Ngoc Son Temple and St. Joseph's Cathedral of Hanoi are two other places to visit that come recommended. Visit our Hanoi travel guide
310 Lac Trung, Hai Ba Trung District, Hanoi, 100000
What's nearby
Thong Nhat Park5 min drive - 2.6 km
National Museum of Vietnamese History5 min drive - 3.7 km- Vincom Center4 min drive - 2.3 km
- Hai Ba Trung Temple5 min drive - 3.0 km
- Van Ho Exhibition Center5 min drive - 2.6 km
Getting around
- Ga Phú Thụy Station13 min drive
- Hanoi Giap Bat Station14 min drive
- Hanoi (HAN-Noi Bai Intl.)40 min drive
Restaurants
- McDonald's 麦当 劳12 min walk
- Nhà Hàng Phú Lâm7 min walk
- maison sen buffet7 min walk
- Phở Dũng 593 Minh Khai3 min walk
- Ba Nhất Quán Times City Ngõ 622 Minh Khai10 min walk
About this property
Mercy Hotel
Hotel near Hanoi Opera House
Located close to Ngoc Son Temple and St. Joseph's Cathedral of Hanoi, Mercy Hotel provides laundry facilities. Guests can connect to free in-room WiFi.
Other perks include:
- Free valet parking
- A lift, a 24-hour front desk and a TV in reception
- A reception hall and luggage storage
Room features
All 85 rooms boast comforts such as air conditioning, in addition to perks such as free WiFi and minibars (stocked with some free items).
More conveniences in all rooms include:
- Bathrooms with showers and bidets
- 24-inch flat-screen TVs with cable channels
- Wardrobes/cupboards, housekeeping and desks
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Property amenities
Internet
- Available in all rooms: Free WiFi
- In-room WiFi speed: 25+ Mbps
- Available in some public areas: Free WiFi
Parking and transport
- Free covered valet parking on site
- Limited on-site valet parking
Things to do
- TV in common areas
Family friendly
- Laundry facilities
- Soundproofed rooms
Conveniences
- 24-hour front desk
- Laundry facilities
- Luggage storage
Guest services
- Change of bedsheets (on request)
- Change of towels on request
- Housekeeping on request
Accessibility
- If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
- Hardwood flooring in room
- Lift
- Tile flooring in room
- Wheelchair accessible (may have limitations)
- Wheelchair-accessible path to lift
More
- Communal living room
- Designated smoking areas (fines apply)
- Reception hall
Room amenities
Bedroom
- Bedsheets provided
- Blackout drapes
Bathroom
- Bidet
- Hair dryer
- Private bathroom
- Shower
- Slippers
- Toothbrush and toothpaste
- Towels provided
Entertainment
- 24-inch flat-screen TV with cable channels
Food and drink
- Free minibar (limited items)
More
- Air conditioning
- Desk
- Soundproofed rooms
Policies
Check-in
Check-in start time: 2:00 PM; check-in end time: anytime
Early check-in subject to availability
Early check-in is available for a fee
Contactless check-in and check-out are available
Minimum check-in age - 18
Check-out
Check-out before noon
Special check-in instructions
Guests must contact the property in advance for check-in instructions; front desk staff will greet guests on arrival at the property
To make arrangements for check-in please contact the property at least 24 hours before arrival using the information on the booking confirmation
Information provided by the property may be translated using automated translation tools
Access methods
Staffed front desk
Pets
Pets not allowed
Children and extra beds
Children are welcome
Rollaway/extra beds are not available.
Cots (infant beds) are not available
Important information
Optional extras
- Early check-in is available for a fee (subject to availability)
The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.
You need to know
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property only accepts cash
Safety features at this property include a carbon monoxide detector, a fire extinguisher, a smoke detector, a security system, a first aid kit and outdoor lighting
Property is also known as
Mercy Hotel Hotel
Mercy Hotel Hanoi
Mercy Hotel Hotel Hanoi
Frequently asked questions
Is Mercy Hotel pet-friendly?
No, pets are not allowed at this property.
How much is parking at Mercy Hotel?
Valet parking is free at this property.
What time is check-in at Mercy Hotel?
Check-in start time: 2:00 PM; check-in end time: anytime. A fee applies for early check-in (subject to availability).
What time is check-out at Mercy Hotel?
Checkout is at noon. Late check-out is available for a fee.
Where is Mercy Hotel located?
Located in Hai Ba Trung, this hotel is within 3 mi (5 km) of Hanoi Opera House, Thang Long Water Puppet Theatre and Ngoc Son Temple. St. Joseph's Cathedral of Hanoi and Temple of Literature are also within 6 mi (10 km).
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Reviews
Mercy Hotel Reviews
8.0
Very good
All reviews shown are from real guest experiences. Only travellers who have booked a stay with us can submit a review. We verify reviews according to our guidelines and publish all reviews, positive or negative.More informationOpens in a new window
Rating 10 - Excellent. 0 out of 1 reviews
10 - Excellent
0
Rating 8 - Good. 1 out of 1 reviews
8 - Good
1
Rating 6 - Okay. 0 out of 1 reviews
6 - Okay
0
Rating 4 - Poor. 0 out of 1 reviews
4 - Poor
0
Rating 2 - Terrible. 0 out of 1 reviews
2 - Terrible
0