Quầy tiếp tân

Nhận xét về San Hotel

3 out of 5
San Hotel
24 Hàng Hành, Hoàn Kiếm, Hà Nội

Nhận xét

9,0

Tuyệt vời

Đánh giá 10 - Xuất sắc. 44/66 nhận xét" "
Đánh giá 8 - Tốt. 13/66 nhận xét" "
Đánh giá 6 - Được. 6/66 nhận xét" "
Đánh giá 4 - Kém. 3/66 nhận xét" "
Đánh giá 2 - Tồi. 0/66 nhận xét" "

9,4/10

Sạch sẽ

9,8/10

Nhân viên & dịch vụ

9,2/10

Tiện nghi, dịch vụ

8,8/10

Điều kiện & cơ sở vật chất nơi lưu trú

9,4/10

Thân thiện với môi trường

Nhận xét

6/10 - Được

Luis

Thích: Nhân viên & dịch vụ
Không thích: Sạch sẽ, điều kiện & cơ sở vật chất nơi lưu trú
Lưu trú 1 đêm vào Tháng 3, 2024

10/10 - Xuất sắc

patrizia

Thích: Sạch sẽ, nhân viên & dịch vụ, điều kiện & cơ sở vật chất nơi lưu trú
Tutto eccezionale. Staff gentile e disponibile. Il massimo. Consigliatissimo
Lưu trú 3 đêm vào Tháng 3, 2024

10/10 - Xuất sắc

Eriko

Lưu trú 3 đêm vào Tháng 1, 2024

6/10 - Được

KAORI

Lưu trú 3 đêm vào Tháng 1, 2024

10/10 - Xuất sắc

Johanna

Thích: Sạch sẽ, nhân viên & dịch vụ, điều kiện & cơ sở vật chất nơi lưu trú
Lưu trú 2 đêm vào Tháng 1, 2024

10/10 - Xuất sắc

Mark

Đi cùng gia đình
Thích: Sạch sẽ, nhân viên & dịch vụ, tiện nghi, dịch vụ, điều kiện & cơ sở vật chất nơi lưu trú
A two night stay in a triple room. Comfortable beds reasonable size with a balcony. Some hot water issues. Staff were great. Special mention for Cara, she is an absolute delight and made our stay a pleasure. Long, the doirman went above and beyond to assist. The hotel is very conveniently located but that does mean a little noise at night. Breakfast was very good.
Lưu trú 2 đêm vào Tháng 1, 2024

4/10 - Kém

Shinji

Lưu trú 1 đêm vào Tháng 11, 2023

8/10 - Tốt

Juan, Aruba

Thích: Sạch sẽ, nhân viên & dịch vụ
Lưu trú 2 đêm vào Tháng 10, 2023

10/10 - Xuất sắc

Ana

Lưu trú 2 đêm vào Tháng 5, 2023
Zoey Nguyen -Front Office Manager trả lời vào 19/07/2023
Dear AnaWe would like to thank you for having chosen our hotel for your stay and for sharing this lovely and encouraging feedback. It is such a pride for all the staff of the hotel to read your comment as their goal was to make your stay the most enjoyable. Rest assured that the team will be made aware of your compliments and recognition. It will be a pleasure to welcome you again soon and create more memorable experiences with you. Warm regards, Zoey Nguyen (Ms.) Customer Service Officer

10/10 - Xuất sắc

Khách đã xác thực

Khách đi công tác
Thích: Sạch sẽ, nhân viên & dịch vụ, điều kiện & cơ sở vật chất nơi lưu trú, tiện nghi phòng
The team is amazing! Makes you feel welcomed. I'm not a bug fan of white lights which the room as a bit of them here and there otherwise I feel that it's a great location. For price wise, I would suggest this to be the range of SGD 70-80.
Lưu trú 1 đêm vào Tháng 3, 2023
San Boutique Team trả lời vào 26/04/2023
Dear John, It is very pleasing hearing you had an enjoyable experience at San Boutique Hotel and your compliments for our hotel excellent service encourage our entire team so much. We are looking forward to your next visit for another memorable experience with us. Warm regards, San Boutique Hotel

10/10 - Xuất sắc

Dayton

Thích: Sạch sẽ, nhân viên & dịch vụ, điều kiện & cơ sở vật chất nơi lưu trú
The staff was incredible Kylie, Levi, Heidi, Jerry, Kevin and the young lady's name in the breakfast area...they could not have been more accommodating, or more of a pleasure to deal with.
Lưu trú 1 đêm vào Tháng 3, 2023

10/10 - Xuất sắc

John

Đi cùng bạn đồng hành
Thích: Sạch sẽ, nhân viên & dịch vụ, tiện nghi, dịch vụ, điều kiện & cơ sở vật chất nơi lưu trú
San Boutique Hotel was a great spot to stay during our visit to Hanoi. The location is great being on a quieter street just off the main roads around Hoan Kiem Lake, you can’t hear the horns, etc. nearly as much as other hotels we stayed at in Hanoi, but close enough we had a peek-a-boo view of the lake from our balcony. Ms. Zoey and the staff were incredibly welcoming and helpful, offering the same quality, but a bit more of a personal touch to interactions compared to an earlier stay at the Sofitel Metropole. They shared some great recommendations for food and activities around the city. If you’re looking for cachet and history, stay at Sofitel Metropole, if you’re looking for value and to be treated like family, stay at San Boutique Hotel. Will definitely stay again and recommend to friends looking for a place to stay in Hanoi’s old quarter! P.S. breakfast was delicious!
Lưu trú 2 đêm vào Tháng 3, 2023
San Boutique Team trả lời vào 09/03/2023
Dear John, It is very pleasing hearing you had an enjoyable experience at San Boutique Hotel and your compliments for our hotel excellent service encourage our entire team so much. We are looking forward to your next visit for another memorable experience with us. Warm regards, San Boutique Hotel

10/10 - Xuất sắc

Graham

Đi cùng gia đình
Thích: Sạch sẽ, nhân viên & dịch vụ, tiện nghi, dịch vụ, điều kiện & cơ sở vật chất nơi lưu trú
Even before we arrived in Vietnam we received a message from Zoey at the San saying hi and asking if there’s anything we needed and if we needed a taxi organised from the airport. When we arrived at the hotel we were met with a warm welcome. The hotel is in a great position, it’s clean and comfortable. Breakfast was great. But the staff were exceptional. Big thank you to Zoey and Kylie for all their help. I wouldn’t even think of staying anywhere else if I came to Hanoi again.
Lưu trú 3 đêm vào Tháng 2, 2023
Zoey trả lời vào 09/03/2023
Dear Graham, We would like to thank you for having chosen our hotel for your stay and for sharing this lovely and encouraging feedback. It is such a pride for all the staff of the hotel to read your comment as their goal was to make your stay the most enjoyable. Rest assured that the team will be made aware of your compliments and recognition. It will be a pleasure to welcome you again soon and create more memorable experiences with you. Warm regards, San Boutique Team

10/10 - Xuất sắc

peter

Thích: Sạch sẽ, nhân viên & dịch vụ, điều kiện & cơ sở vật chất nơi lưu trú, tiện nghi phòng
Great CS
Amazing customer service. Love it!
Lưu trú 3 đêm vào Tháng 1, 2023
Kylie - Customer Service Manager trả lời vào 26/01/2023
Dear Mr. PeterWe are incredibly grateful that you took the time out to share your feedback with us. Customer satisfaction is our top priority and we are thrilled that you enjoyed your experience – it means the world to our entire team!We look forward to serving you again soon.Best regards,KylieCustomer Service Manager

10/10 - Xuất sắc

Rick

Lưu trú 1 đêm vào Tháng 1, 2023
San Boutique Team trả lời vào 09/03/2023
Dear Rick, We would like to thank you for having chosen our hotel for your stay and for sharing this lovely and encouraging feedback. It is such a pride for all the staff of the hotel to read your comment as their goal was to make your stay the most enjoyable. Rest assured that the team will be made aware of your compliments and recognition. It will be a pleasure to welcome you again soon and create more memorable experiences with you. Warm regards, San Boutique Team

10/10 - Xuất sắc

Sara

Thích: Sạch sẽ, nhân viên & dịch vụ, điều kiện & cơ sở vật chất nơi lưu trú, tiện nghi phòng
The place to stay when visitong Hoian
The hotel is ideally placed, smack in the centre of the old town, while still remaining calm and quiet. The staff treated us great, and always welcomed us with a smile and the offer to help with whatever we might need. Charlie, Kylie and their team all made the experience great!
Lưu trú 3 đêm vào Tháng 12, 2022
Charlie - General Manager trả lời vào 26/01/2023
Dear Ms. SaraWe are incredibly grateful that you took the time out to share your feedback with us. Customer satisfaction is our top priority and we are thrilled that you enjoyed your experience – it means the world to our entire team!We look forward to serving you again soon.Best regards,KylieCustomer Service Manager

10/10 - Xuất sắc

Quyen Liz

Đi cùng bạn đồng hành
Thích: Sạch sẽ, nhân viên & dịch vụ, tiện nghi, dịch vụ, điều kiện & cơ sở vật chất nơi lưu trú
great stay with great experiences. Hotel staffs are beyond expectations and really helpful friendly. Great location.
Charlie - General Manager trả lời vào 26/01/2023
Dear Ms. Quyen Liz NgoWe are incredibly grateful that you took the time out to share your feedback with us. Customer satisfaction is our top priority and we are thrilled that you enjoyed your experience – it means the world to our entire team!We look forward to serving you again soon.Best regards,KylieCustomer Service Manager

10/10 - Xuất sắc

James

Thích: Sạch sẽ, nhân viên & dịch vụ, tiện nghi, dịch vụ, điều kiện & cơ sở vật chất nơi lưu trú
Absolutely amazing! The hotel is very nice and in a perfect location. What really makes this place special are the people who work there. I’ve never felt so welcomed. They are so helpful and kind. Charlie got me setup on the most amazing tour and was available if I needed anything. Kylie took time out of her day to create a list of things to do and places to eat and walked me to an ATM on my first day. Jerry always greeted me with such enthusiasm and kindness carrying my bag for me up to my room and even bringing me some hot tea after a long day in the evening. Levi gave me a ride on his motorbike to help me make a spa appointment. Zoey always greeted me and asked about my day when I would come back from a day of exploring. The entire team at the San Hotel made me feel like a part of their family and I will always remember them! I can not thank them enough.
Kylie trả lời vào 17/12/2022
Dear James,We are incredibly grateful that you took the time out to share your feedback with us. Customer satisfaction is our top priority and we are thrilled that you enjoyed your experience – it means the world to our entire team!We look forward to serving you again soon.Best,Customer Service Manager

10/10 - Xuất sắc

Nariddhi

Thích: Sạch sẽ, nhân viên & dịch vụ, điều kiện & cơ sở vật chất nơi lưu trú, tiện nghi phòng
Lưu trú 1 đêm vào Tháng 11, 2022
Lucy Tran trả lời vào 29/11/2022
Many thanks for staying with us. We appreciate your feedback and looking forward to welcoming you again.

8/10 - Tốt

Carolina

Đi theo nhóm
Thích: Sạch sẽ, nhân viên & dịch vụ, điều kiện & cơ sở vật chất nơi lưu trú, tiện nghi phòng
Lưu trú 2 đêm vào Tháng 2, 2020

10/10 - Xuất sắc

Khách đã xác thực

Thích: Sạch sẽ, nhân viên & dịch vụ, tiện nghi, dịch vụ, điều kiện & cơ sở vật chất nơi lưu trú
Lưu trú 2 đêm vào Tháng 2, 2020

10/10 - Xuất sắc

Bonnie, California

Đi theo nhóm
Thích: Sạch sẽ, nhân viên & dịch vụ, tiện nghi, dịch vụ, điều kiện & cơ sở vật chất nơi lưu trú
The location of La Paix couldn’t be more perfect! It’s so close to everything - Hoan Kiem Lake, the bustling Old Quarter...yet despite its proximity to all of the business of Hanoi, the hotel is QUIET at night! We slept soundly every night while still being steps away from all of the major attractions, which is hard to find in this area. Rooms were clean, spacious - not huge, but not small - and comfortable. Breakfast was wonderful - several made-to-order options every morning. Not a huge selection at the buffet unless you got there first thing in the morning, but we preferred our made-to-order over a buffet style anyway. Also outstanding, the staff. So friendly, attentive, and gracious. Really went above-and-beyond to make sure we were comfortable and offered fantastic recommendations from restaurants to tours. They also all spoke English, which I certainly didn’t expect but this was so helpful. Thank you so much! Lovely stay!
Lưu trú 3 đêm vào Tháng 2, 2020

8/10 - Tốt

Diane/Steve, Ottawa

Đi cùng bạn đồng hành
Thích: Sạch sẽ, nhân viên & dịch vụ, tiện nghi, dịch vụ, điều kiện & cơ sở vật chất nơi lưu trú
Great location to the core of old Hanio city center. Great restaurants near by. Staff very friendly and helpful. Great size rooms.
Lưu trú 7 đêm vào Tháng 1, 2020

10/10 - Xuất sắc

KL, Singapore

Thích: Sạch sẽ, nhân viên & dịch vụ, tiện nghi, dịch vụ, điều kiện & cơ sở vật chất nơi lưu trú
The hotel is clean and quiet. Near to Hoan Kiem Lake and old quarter, value for money
Lưu trú 2 đêm vào Tháng 1, 2020
Thank you letter La Paix Hotel trả lời vào 31/01/2020
On behalf of La Paix Hotel, we would like to thank you for having stayed at our hotel. Please know that it was our pleasure to serve you and you are always welcome here again. Making the customers feel satisfied is always our priority, and it is important to us that everyone is aware of our service. Once again, thank you for trusting La Paix Hotel, we all look forward to see you again in the future.

6/10 - Được

Mike, East Fremantle Australia

Đi cùng gia đình
Thích: Sạch sẽ, nhân viên & dịch vụ, tiện nghi, dịch vụ
Không thích: Điều kiện & cơ sở vật chất nơi lưu trú
This hotel is run by nice and welcoming people. The location is great.The issue my wife and I had was that we were given room 303 which was tiny compared to the much nicer and larger rooms which my family members enjoyed. I am a light sensitive sleeper and I could not block out the light coming in our window from the adjoining stairwell. My tip is do not take room 303!
Lưu trú 2 đêm vào Tháng 12, 2019
Thank you letter La Paix Hotel trả lời vào 31/01/2020
On behalf of La Paix Hotel, we would like to thank you for having stayed at our hotel. Please know that it was our pleasure to serve you and you are always welcome here again. Making the customers feel satisfied is always our priority, and it is important to us that everyone is aware of our service. Once again, thank you for trusting La Paix Hotel, we all look forward to see you again in the future.

4/10 - Kém

Wei

Đi theo nhóm
Không thích: Tiện nghi phòng
Toilet smells
Due to the building structure, rooms smell and especially the toilet. Creaky beds too. Breakfast was nothing to shout about. Decent location though.
Lưu trú 1 đêm vào Tháng 12, 2019

4/10 - Kém

ANDY CHIH-HAO

Đi cùng gia đình
Thích: Sạch sẽ, nhân viên & dịch vụ, tiện nghi phòng
Small room.
Everything is good except no window and very small room.
Lưu trú 3 đêm vào Tháng 12, 2019

6/10 - Được

David

Lưu trú 1 đêm vào Tháng 12, 2019

10/10 - Xuất sắc

Roger

Khách đi công tác
Thích: Sạch sẽ, nhân viên & dịch vụ, điều kiện & cơ sở vật chất nơi lưu trú, tiện nghi phòng
Excellent rapport qualité prix
Séjour parfait. Personnel accueillant, hôtel très propre et bien placé près du lac mais tranquille pour Hanoï. Bon petit déjeuner avec vue sur les toits de Hanoï. 2 possibilités d'amélioration : 1- proposer la chaîne de télévision TV5MONDE pour les clients francophones. 2- proposer au petit déjeuner des pancakes à la mangue :-)
Lưu trú 11 đêm vào Tháng 11, 2019
Thank you letter trả lời vào 24/12/2019
Dear our valued-guest, On behalf of La Paix Hotel, we would like to thank you for having stayed at our hotel. Please know that it was our pleasure to serve you and you are always welcome here again. Making the customers feel satisfied is always our priority, and it is important to us that everyone is aware of our service. Once again, thank you for trusting La Paix Hotel, we all look forward to see you again in the future.

10/10 - Xuất sắc

COLIN

Thích: Sạch sẽ, nhân viên & dịch vụ, điều kiện & cơ sở vật chất nơi lưu trú, tiện nghi phòng
Great Boutique Hotel in a VERY Central Location
Very nice boutique hotel in a genuinely excellent location. We had a room with a balcony on a higher floor, which was absolutely great for watching the buzz and hum of the city below. We also very much appreciated the service, which was impeccable. The breakfast wasn't great. They were clearly trying to serve a variety of items that would appeal to guests from all over the world who inevitably have very different ideas about what qualifies as breakfast fare. It's a fairly small hote, though, which meant some days the couple of items that appealed to me were basically all eaten up by the time I got down to breakfast; other days they remained completely untouched, and consequently un-replenished, which resulted in them seeming stale and unappetizing (who want's to eat scrambled eggs that have been sitting in a steam tray for three hours). But other than that I genuinely enjoyed my stay and would certainly recommend the property to others.
Lưu trú 7 đêm vào Tháng 11, 2019
Thank you letter - La Paix Hotel trả lời vào 16/01/2020
Dear our valued-guests, On behalf of La Paix Hotel, we would like to thank you for having stayed at our hotel. Please know that it was our pleasure to serve you and you are always welcome here again. Making the customers feel satisfied is always our priority, and it is important to us that everyone is aware of our service. Once again, thank you for trusting La Paix Hotel, we all look forward to see you again in the future. Best regards, La Paix Hotel Team.

10/10 - Xuất sắc

Khách đã xác thực

Đi cùng gia đình
Thích: Sạch sẽ, nhân viên & dịch vụ, tiện nghi, dịch vụ, điều kiện & cơ sở vật chất nơi lưu trú
This is my first time staying at this hotel. I would give it a 5-star for the following reasons: The hotel is just remodeled with modern theme, architecture, and decoration. Its location is very convenience to Hoan Kiem Lake, weekend night market and practically everything. The hotel is fronting a very clean street and relatively quiet. The room is clean with clean sheets, pillowcases, blankets, and towels. The a/c, hot and cold water worked really well. I would absolutely come back again and recommend it to anyone who is looking for the best place in Ha Noi.
Lưu trú 3 đêm vào Tháng 11, 2019
Thank you letter - La Paix Hotel trả lời vào 16/01/2020
Dear our valued-guests, On behalf of La Paix Hotel, we would like to thank you for having stayed at our hotel. Please know that it was our pleasure to serve you and you are always welcome here again. Making the customers feel satisfied is always our priority, and it is important to us that everyone is aware of our service. Once again, thank you for trusting La Paix Hotel, we all look forward to see you again in the future. Best regards, La Paix Hotel Team.

10/10 - Xuất sắc

Angela

Thích: Sạch sẽ, nhân viên & dịch vụ, điều kiện & cơ sở vật chất nơi lưu trú, tiện nghi phòng
Lưu trú 1 đêm vào Tháng 11, 2019
Thank you letter - La Paix Hotel trả lời vào 16/01/2020
Dear our valued-guests, On behalf of La Paix Hotel, we would like to thank you for having stayed at our hotel. Please know that it was our pleasure to serve you and you are always welcome here again. Making the customers feel satisfied is always our priority, and it is important to us that everyone is aware of our service. Once again, thank you for trusting La Paix Hotel, we all look forward to see you again in the future. Best regards, La Paix Hotel Team.

10/10 - Xuất sắc

gg, 한국

Đi theo nhóm
Thích: Sạch sẽ, nhân viên & dịch vụ, tiện nghi, dịch vụ, điều kiện & cơ sở vật chất nơi lưu trú
엄청 늦게 체크인을 했음에도 불구하고 프론트 직원은 매우 친절했고 편의점을 여러번 나갔다왔지만 그 때 마다 문도 잘 열어주고 친절하게 대해줘서 좋았어요 ! 에어컨 소리가 좀 크긴해도 거슬릴 정도는 아니여서 다음에 재방문 하고싶네용
Lưu trú 3 đêm vào Tháng 6, 2019

10/10 - Xuất sắc

A.N, America

Đi theo nhóm
Thích: Sạch sẽ, nhân viên & dịch vụ, tiện nghi, dịch vụ, điều kiện & cơ sở vật chất nơi lưu trú
I stayed at this hotel the first week of Oct 2019 for 4 nights. My room was 202. It was a pleasant stay. I would rate this hotel for 5 stars. Here are the reasons of my rating. Staff: Front desk staff were very friendly. Always greeting me with a smile. They were helpful when asking for any information. Housekeeping did good job of cleaning daily. The floor in my room was spotless. Room: I had a 2 twin beds room. Room was nice and clean with good lighting. It looked exactly like in the pictures. AC worked fine. Even my room had a balcony that faced to the street but I did not hear the street noise at night at all. Breakfast was served on the 9th floor, small room but had enough foods to fill you up to start a day. Staff refilled foods quickly. Beside the buffet, they also had noodle soups and eggs made to order daily but they did not post any signs about this so some guests did not know. One negative about the breakfast was for each dish, they should have signs/notes to say what was in the dish in case someone was allergic to certain ingredients. Location: Excellent location, less than 5 minutes walk to the Hoan Kiem lake. Many restaurants and massage parlors were near by. The hotel was in the busy old quarter of Hanoi area but in a small, quiet shaded street. I highly recommend this hotel when you come to Hanoi.
Lưu trú 2 đêm vào Tháng 10, 2019

8/10 - Tốt

John

Thích: Sạch sẽ, nhân viên & dịch vụ, điều kiện & cơ sở vật chất nơi lưu trú, tiện nghi phòng
Great value for the price
We were perfectly happy with the hotel. Modern, clean, comfortable and in the location we wanted to be - but just far enough removed from the crowds that it was not noisy. The staff were extremely pleasant and breakfast was in a bright and airy glassed in room on the rooftop with a decent view. The downsides are that the room was very small. There was a king size bed and enough room to walk around. There was no real window - the one window opened to the stairwell so we never bothered to open it. But we knew the small size and the lack of window when we reserved and it didn't bother us given the very reasonable price.
Lưu trú 3 đêm vào Tháng 10, 2019

6/10 - Được

Joanna

Đi theo nhóm
Thích: Sạch sẽ, điều kiện & cơ sở vật chất nơi lưu trú, tiện nghi phòng
Không thích: Nhân viên & dịch vụ
I hate to rate a hotel badly. And some of my complaints are not a reflection of the staff. The check In was good and the staff was always friendly. Except for the fact that they tried to give my room to one of our travel mates and I had already paid for the upgraded room. I was bothered by several things. First, the air conditioner became very noisy after it ran for a few hours. So every night I was awakened by it. I eventually just used ear plugs to sleep. On our second night at about midnight there was someone banging outside our door. For about an hour. One of our friends staying in an adjacent room had to ask them to be quiet. And when we asked about it at the front desk they told us it was a neighboring building who had a crazy person who was disruptive. And the part that bothered me most was that we were traveling with several others. We had a later flight. And all the others were offered a late check out or a room to stay in until our transportation arrived. My husband and I when we asked about check out they never budged. We had to sit in the lobby for several hours waiting on our ride to the airport.
Lưu trú 2 đêm vào Tháng 9, 2019
Leo Nguyen trả lời vào 09/10/2019
First of all, we would like to thank you for your feedback about the noise from the air conditioner and our neighbor. After receiving your complaints we have asked our neighbor to stop the construction work at night. Regarding the reception intend to give another customer your room situtation, we have checked and there was no such thing. There must be some misunderstanding here, because when your group arrived our receptions could not know which rooms belong to whom (as there were 2 bookings for 3 rooms) so they asked who booked for the big room with balcony and gave the key accordingly. We guarantee there was no favoritism or unfair treatment here. About the late check out situation, we have never offered guests late check out as it would require extra fee and intefere with the next booking. Guests at room 703 could not check out on time due to sickness, and they asked for some delay. The other room, occupied by Ms. Peterson, also asked for late check out but since there was another guest coming, we had to move them to bigger room and when we gave the key, we have mentioned that the room is spacious enough so the whole group can wait inside. We have not received any late check out request by room 701, had you mentioned it beforehand we could have come up with a better solution. Once again, we apologize for the inconvenience and appreciate your understanding, thank you for staying at La Paix hotel.

10/10 - Xuất sắc

JIHYUN

Thích: Sạch sẽ, nhân viên & dịch vụ, điều kiện & cơ sở vật chất nơi lưu trú, tiện nghi phòng
번화가 접근쉬운 조용한 호텔
호앙끼엠 호수 번화가 바로 안쪽이라 접근은 쉽고 시끄럽지 않아 좋습니다. 다만 주말에는 주변에 차량 통제를 해서 공항가는 그랩기사 만나는 장소 잡기 살짝 힘드네요. 그 외에 관리잘 되었고 가성비 좋고 친절합니다
Lưu trú 3 đêm vào Tháng 10, 2019

10/10 - Xuất sắc

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Thích: Sạch sẽ, nhân viên & dịch vụ, điều kiện & cơ sở vật chất nơi lưu trú
Lưu trú 4 đêm vào Tháng 9, 2019

8/10 - Tốt

Victoria

Thích: Nhân viên & dịch vụ, điều kiện & cơ sở vật chất nơi lưu trú, tiện nghi phòng
Great staffs and services! Needs to improve on Facility
Lưu trú 1 đêm vào Tháng 9, 2019

8/10 - Tốt

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Đi cùng gia đình
Thích: Sạch sẽ, nhân viên & dịch vụ, tiện nghi, dịch vụ, điều kiện & cơ sở vật chất nơi lưu trú
Great location close to the lake and on a quieter street than many. Lovely helpful courteous staff Good value for money Cleanliness
Lưu trú 3 đêm vào Tháng 9, 2019

10/10 - Xuất sắc

Benoit

Thích: Sạch sẽ, nhân viên & dịch vụ, điều kiện & cơ sở vật chất nơi lưu trú, tiện nghi phòng
Lưu trú 1 đêm vào Tháng 9, 2019
Leo trả lời vào 11/09/2019
Dear Mr/Ms Benoit, Thank you so much for taking the time and share your thought about La Paix Hotel. We are all more than happy to know that you had n excellent stay with us. We sincerely hope to welcome you back to our hotel at the sonnest

10/10 - Xuất sắc

Léa

Thích: Sạch sẽ, nhân viên & dịch vụ, điều kiện & cơ sở vật chất nơi lưu trú, tiện nghi phòng
Nice stay and the position is perfect !!
The staff was very professionnal. The room was clean and nice, but the "window" to the inside stairs and not to the outside was a pity. They also wanted to charge us 30 000 for a small bottle but when I said that this price was unreasonnable and that I will go the a mart and by a new one to replace it, they changed their mind and cancelled the bill. Thanks for that.
Lưu trú 2 đêm vào Tháng 8, 2019

10/10 - Xuất sắc

Kritsakorn

Thích: Sạch sẽ, nhân viên & dịch vụ, điều kiện & cơ sở vật chất nơi lưu trú, tiện nghi phòng
Good service and great location
Nice support and willing to help
Lưu trú 2 đêm vào Tháng 8, 2019

10/10 - Xuất sắc

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Đi cùng bạn đồng hành
Thích: Sạch sẽ, nhân viên & dịch vụ, tiện nghi, dịch vụ, điều kiện & cơ sở vật chất nơi lưu trú
호안끼엠 근처, 핫플레이스 근처 이면서도 조용하고 친절한 직원들 덕분에 좋은시간 보내고 왔습니다. 강추입니다!!
Lưu trú 3 đêm vào Tháng 8, 2019

8/10 - Tốt

Ji hye

Thích: Nhân viên & dịch vụ, điều kiện & cơ sở vật chất nơi lưu trú
위치가 호엔낌엠호수와 가까워서 좋았어요. 직원분들도 친철했어요. 근데 화장실 하수구 냄새는 좀 불편했어요~!
Lưu trú 2 đêm vào Tháng 8, 2019

8/10 - Tốt

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Đi cùng gia đình
Thích: Sạch sẽ, nhân viên & dịch vụ, điều kiện & cơ sở vật chất nơi lưu trú
Lưu trú 3 đêm vào Tháng 7, 2019

10/10 - Xuất sắc

David

Thích: Sạch sẽ, nhân viên & dịch vụ, điều kiện & cơ sở vật chất nơi lưu trú, tiện nghi phòng
Excellent location - great little hotel
Excellent value, spotlessly clean, chic design touches, very helpful staff, always ready to book taxis etc. It’s in a very good location in a quiet side street just off the bustle of Hoan Kiem lake and 5 mins away from the noise of the Old Quarter. The only real sign that it’s not a luxury hotel is the breakfast in the top floor cafe which was perfectly good but not lavish.
Lưu trú 3 đêm vào Tháng 7, 2019

10/10 - Xuất sắc

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Thích: Sạch sẽ, nhân viên & dịch vụ, điều kiện & cơ sở vật chất nơi lưu trú, tiện nghi phòng
Lưu trú 1 đêm vào Tháng 5, 2019

10/10 - Xuất sắc

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Thích: Sạch sẽ, nhân viên & dịch vụ, tiện nghi, dịch vụ, điều kiện & cơ sở vật chất nơi lưu trú
This boutique hotel won us over with their personal touch. Although the airport transfer was slightly on the high side, it was worth it when my girlfriend's sunglasses were recovered after she left it there by accident. The hotel's location was perfect with a convenient store and multiple restaurants at its doorstep, and the street was relatively quiet. Several places of interest were within walking distance (less than 2km). The breakfast was simple but hearty, and the view was refreshing. Communicating with the staff wasn't an issue too as they speak good English.
Lưu trú 4 đêm vào Tháng 4, 2019

6/10 - Được

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Thích: Nhân viên & dịch vụ
Không thích: Điều kiện & cơ sở vật chất nơi lưu trú
写真と違いすぎる。ロビーだけが綺麗です。 朝食があってないようなレベル。これにはびっくりした。ただオーナー、スタッフは感じが良いです。 ハノイ旧市街のホテルは古いので、仕方ないですが。ただ、前回ラシエスタに宿泊したので、ラシエスタのホスピタリティのレベルの違いを痛感しました。現在は料金が高く、高級ホテル並みになってしまったので使用することがなくなりましたが。 寝るだけと考えると、ホットシャワーが出るだけで満足です。絶対に朝食付きにしないほうがいいです。必ず後悔します。
Lưu trú 3 đêm vào Tháng 4, 2019