Hồ bơi ngoài trời, ghế dài tắm nắng

Nhận xét về Khách sạn Soleil Boutique

4 out of 5
Khách sạn Soleil Boutique
211 Hàng Bông, Hoàn Kiếm, Hà Nội, Hà Nội

Nhận xét

9,6

Ngoại hạng

Đánh giá 10 - Xuất sắc. 61/73 nhận xét" "
Đánh giá 8 - Tốt. 8/73 nhận xét" "
Đánh giá 6 - Được. 2/73 nhận xét" "
Đánh giá 4 - Kém. 0/73 nhận xét" "
Đánh giá 2 - Tồi. 2/73 nhận xét" "

9,8/10

Sạch sẽ

9,6/10

Nhân viên & dịch vụ

9,0/10

Tiện nghi, dịch vụ

9,6/10

Điều kiện & cơ sở vật chất nơi lưu trú

8,8/10

Thân thiện với môi trường

Nhận xét

10/10 - Xuất sắc

keng kwang

Đi cùng bạn đồng hành
Thích: Sạch sẽ, nhân viên & dịch vụ, tiện nghi, dịch vụ, điều kiện & cơ sở vật chất nơi lưu trú
Very proactive and friendly staff, with Leo, Peter and Louis always ready to help when we need. Thank u!
Lưu trú 3 đêm vào Tháng 5, 2024
Jason Truong trả lời vào 27/05/2024
Dear Mr. Keng Kwang,We would like to thank you for choosing to stay with Soleil Boutique Hotel during your recent visit to the city and receive such a wonderful review from you. We are absolutely thrilled to read that you found everything at our hotel to be the best.The Soleil team genuinely loves to deliver the best services for our customers, and it is a pleasure to know that you were satisfied with the services and our staffs taking care of you, particularly to Leo, Louis and Peter. Your kind words have been passed on to our teams, this will certainly motivate them to keep up the good work.Once again Mr. Keng Kwang, thank you very much and we all look forward to welcoming you back in the near future.In Appreciation,

10/10 - Xuất sắc

Gina

Thích: Sạch sẽ, nhân viên & dịch vụ, điều kiện & cơ sở vật chất nơi lưu trú
Nice staff, great breakfast buffet
Lưu trú 2 đêm vào Tháng 5, 2024
Jason Truong trả lời vào 22/05/2024
Dear Gina, Thank you for your kind words about our nice staffs, great breakfast buffet and for choosing Soleil Boutique Hotel for your recent stay. We are absolutely thrilled to read that you found everything at our hotel to be the best! Looking forward to welcome you back soon.In Appreciation,

10/10 - Xuất sắc

Gina

Thích: Sạch sẽ, nhân viên & dịch vụ, tiện nghi, dịch vụ, điều kiện & cơ sở vật chất nơi lưu trú
Great stay, quiet room, and peaceful rooftop pool!
Lưu trú 2 đêm vào Tháng 5, 2024
Jason Truong trả lời vào 21/05/2024
Dear Gina,Many thanks for your kind feedback regarding your recent stay with us at Soleil Boutique Hotel Hanoi.We are delighted to know that you had a great stay with us and you were satisfied with our services and staffs.The parnorama view and peaceful rooftop pool is Top Priority our guests would love to choose Soleil Boutique Hotel for their stay.Thank you again, and we look forward to another opportunity to serve you at our Soleil Boutique Hotel again.Best regards,

10/10 - Xuất sắc

Jill

Đi cùng bạn đồng hành
Thích: Sạch sẽ, nhân viên & dịch vụ, tiện nghi, dịch vụ, điều kiện & cơ sở vật chất nơi lưu trú
We loved this hotel..very comfy and location was perfect! Staff were exceptional
Lưu trú 4 đêm vào Tháng 5, 2024
Jason Truong trả lời vào 06/05/2024
Dear JillMany thanks for your kind feedback regarding your recent stay with us at Soleil Boutique Hotel Hanoi.We are delighted to know that you had a pleasant stay with us and you were satisfied with our perfect central location, exceptional helpful staff.The great central location is Top Priority our guests would love to choose Soleil Boutique Hotel for their stay.Thank you again, and we look forward to another opportunity to serve you at our Soleil Boutique Hotel again.Sincerely,

8/10 - Tốt

Garrett

Đi theo nhóm
Thích: Sạch sẽ, nhân viên & dịch vụ, tiện nghi, dịch vụ, điều kiện & cơ sở vật chất nơi lưu trú
Great location.
Lưu trú 3 đêm vào Tháng 4, 2024
Jason Truong trả lời vào 22/04/2024
Dear Garrett,Thank you very much for sharing your feedback. It is such a pleasure to read that you enjoyed your stay and the service delighted you.The great central location is Top Priority our guests would love to choose Soleil Boutique Hotel for their stay.We look forward to another opportunity to serve you at our Soleil Boutique Hotel again.Kind regards,

10/10 - Xuất sắc

Paul

Đi cùng bạn đồng hành
Thích: Sạch sẽ, nhân viên & dịch vụ, tiện nghi, dịch vụ, điều kiện & cơ sở vật chất nơi lưu trú
In the middle of Ha Noi life. Highlights at walking distance. Cozy hotel with extremely friendly staff.
Lưu trú 1 đêm vào Tháng 4, 2024
Jason Truong trả lời vào 10/04/2024
Dear Mr. Paul, Thank you for taking the time to write this review for Soleil Boutique Hotel. We are thrilled to know how much you enjoyed your stay with us, particularly the cozy hotel with extremely friendly staff. On the other hand, we are glad that you enjoyed our strategic location to explore the city. We are always the top choice hotel in Hanoi thanks to our central location. Travelers could save much time and expense to explore the city.Thank you for sharing your thoughts with us and we all look forward to welcoming you back in the near future.Sincerely,

10/10 - Xuất sắc

Mehdi

Thích: Sạch sẽ, nhân viên & dịch vụ, điều kiện & cơ sở vật chất nơi lưu trú
Great location
Lưu trú 1 đêm vào Tháng 3, 2024
Jason Truong trả lời vào 30/03/2024
Dear Mehdi,Thank you very much for sharing your feedback. It is such a pleasure to read that you enjoyed your stay and the service delighted you.The great central location is Top Priority our guests would love to choose Soleil Boutique Hotel for their stay.We look forward to another opportunity to serve you at our Soleil Boutique Hotel again.Best Regards,

8/10 - Tốt

Edmond

Thích: Sạch sẽ, nhân viên & dịch vụ, tiện nghi, dịch vụ, điều kiện & cơ sở vật chất nơi lưu trú
I enjoyed my stay at the Soleil. For context, I love to walk and randomly explore when on vacation. The location of the Soleil in the Old Quarter is great. It's within a 20 minute walk to Dong Xuan, the night market and the lake. The staff are very welcoming and helpful, especially at breakfast. The variety of food, both Vietnamese and Western, at breakfast was excellent. The bed was very comfortable, and they had a couple of different pillow types to choose from. A couple of things to note about the amenities. Both the pool and the gym are more check box amenities than usable ones. The pool is very small. When I went to check it out, there were eight people there and it was too crowded to find a place to sit. As the person at reception embarassingly noted when I asked, the gym is "very basic", ie a couple of pieces of cardio equipment and some dumbbells crammed into a small room. These things didn't matter to me as I was there to explore. One factor that did cause me to rate this hotel a 4 instead of a 5 is that my window faced a white wall that was two feet away...hahaha. I'm sure that's not uncommon with how tightly spaced the buildings are in the Old Quarter. It's just not a huge positive...lol
Lưu trú 4 đêm vào Tháng 3, 2024
Jason Truong trả lời vào 19/03/2024
Dear Edmond,Thank you very much for making your stay at Soleil Boutique Hotel Hanoi and for your feedbacks.We really appreciate to hear you find our services staffs at an excellent standard. We understand our guests’ accommodation experience is one of the important parts to make their vacation a great one, thus try everyday to make our products and services better.We also regret to learn that you were not very content with the view of the booked room. Please kindly be advised that we have other higher room types with better views, we hope to welcome you again in the near future to try one of these rooms. Our location is very convenient and central in Hanoi, still in the Old town with less than 15 minutes walks to Hoan Kiem lake, in the meantime, much closer to other famous attractions such as Train Street, Van Mieu, Ho Chi Minh complex… than many others in the Old Quarter, and also convenient to go to the airport. We hope you’ll have more interesting experiences exploring the area on the next visit to Hanoi.Once again, thank you for sharing your thoughts with us, and we all look forwards to welcoming you in the near future. Sincerely,

10/10 - Xuất sắc

Mary

Đi cùng gia đình
Thích: Sạch sẽ, nhân viên & dịch vụ, tiện nghi, dịch vụ, điều kiện & cơ sở vật chất nơi lưu trú
We loved our stay! I highly recommend the Soleil Boutique Hotel! The staff was friendly and helpful. Particularly Jenny and Peter. The rooms were lovely. The breakfast was delicious.
Lưu trú 2 đêm vào Tháng 3, 2024
Jason Truong trả lời vào 14/03/2024
Dear Mrs. Mary,We would like to thank you for choosing to stay with Soleil Boutique Hotel during your recent visit to the city and receive such a wonderful review from you. We are absolutely thrilled to read that you found everything at our hotel to be the best.The Soleil team genuinely loves to deliver the best services for our customers, and it is a pleasure to know that you were satisfied with the services and our staffs taking care of you, particularly to Jenny and Peter. Your kind words have been passed on to our teams, this will certainly motivate them to keep up the good work.Once again Mrs. Mary, thank you very much and we all look forward to welcoming you back in the near future.In Appreciation,

8/10 - Tốt

Henry

Đi cùng bạn đồng hành
Thích: Sạch sẽ, nhân viên & dịch vụ, tiện nghi, dịch vụ, điều kiện & cơ sở vật chất nơi lưu trú
Front desk staff is friendly and helpful.
Lưu trú 1 đêm vào Tháng 3, 2024
Jason Truong trả lời vào 11/03/2024
Dear Henry,We are delighted to hear about your enjoyable stay with Soleil Boutique Hotel and sharing your thought to other travellers. Our associates continuously strive to provide warm and personalized experience to all guests. Your compliments have greatly motivated us to keep up the good job. Thank you very much and we all look forward to welcoming you back Soleil Boutique Hotel in the near future.Best Regards,

10/10 - Xuất sắc

Maggie

Thích: Sạch sẽ, nhân viên & dịch vụ, điều kiện & cơ sở vật chất nơi lưu trú
Lưu trú 1 đêm vào Tháng 3, 2024
Jason Truong trả lời vào 12/03/2024
Dear Maggie, Thank you for your generosity and posting a highest point on a recent review through Expedia Site. It is such a pleasure to learn that you enjoyed your stay and the service delighted you. Our top priority is to make every guest's single stay comfortable and in absolutely safe condition We look forward to another opportunity to host you at our Soleil Boutique Hotel Hanoi. Best regards,

10/10 - Xuất sắc

William

Thích: Sạch sẽ, nhân viên & dịch vụ, điều kiện & cơ sở vật chất nơi lưu trú
Lưu trú 8 đêm vào Tháng 2, 2024
Jason Truong trả lời vào 10/03/2024
Dear William, Thank you for your generosity and posting a highest point on a recent review through Expedia Site. It is such a pleasure to learn that you enjoyed your stay and the service delighted you. Our top priority is to make every guest's single stay comfortable and in absolutely safe condition We look forward to another opportunity to host you at our Soleil Boutique Hotel Hanoi. Best regards,

10/10 - Xuất sắc

Maggie

Thích: Sạch sẽ, nhân viên & dịch vụ, tiện nghi, dịch vụ, điều kiện & cơ sở vật chất nơi lưu trú
Loved this place. My partner and I stayed here several nights while visiting Hanoi. It’s in a great location right in the heart of Hanoi. Very walkable. The room was spotless and modern, there were bathroom amenities, housekeeping was fantastic, the bed was comfortable and the WiFi was reliable. I read a lot of reviews before booking a place in Hanoi and was glad that this place didn’t disappoint. Definitely recommend. The staff are all really helpful - thanks to Chloe, Louis, Leo, and Jenny for making our stay great.
Jason Truong trả lời vào 07/03/2024
Dear Maggie,What a great experience you had at Soleil Boutique Hotel! Thank you for sharing this on Expedia site.It is a pleasure to read how much you have enjoyed your stay as well as the service offered by our staffs, Particularly your feedback on the service of Chloe, Louis, Leo and Jenny is highly appreciated. This would certainly boost their confidence in delivering excellent service. The great central location is Top Priority our guests would love to choose Soleil Boutique Hotel for their stay.Once again, we thank you very much for your recomendation and look forward to the pleasure of welcoming you back again soon.With my warm regards,

10/10 - Xuất sắc

Erika

Đi cùng bạn đồng hành
Thích: Sạch sẽ, nhân viên & dịch vụ, tiện nghi, dịch vụ, điều kiện & cơ sở vật chất nơi lưu trú
Great staff, clean facilities, excellent breakfast.
Lưu trú 3 đêm vào Tháng 2, 2024
Jason Truong trả lời vào 25/02/2024
Dear Erika, Thank you for your kind words about our great staffs and for choosing Soleil Boutique Hotel for your recent stay. We are absolutely thrilled to read that you found everything at our hotel to be the best! Looking forward to welcome you back soon.In Appreciation,

2/10 - Tồi

Trung

Không thích: Sạch sẽ, nhân viên & dịch vụ, tiện nghi, dịch vụ, điều kiện & cơ sở vật chất nơi lưu trú
Reserved 2 Deluxe but got 1 Deluxe and 1 Classic. Hotel admitted the room is a Classic but it was on the 5th floor then it is considered an upgraded Deluxe, which makes no sense when all the amenties are the same as a Classic (double bed, corner bath, smaller sq ft). The Deluxe had king bed, full walk-in bath, larger footage).
Lưu trú 2 đêm vào Tháng 2, 2024
Jason Truong trả lời vào 17/02/2024
Dear Trung,Warmest greeting from Soleil Boutique Hotel Hanoi!Thank you so much for taking your time to share your comments regarding your recent stay with us.We regrettably noted that your recent experience did not mark the good impression and feelings on you this time. The true story is that, we did blocked two Deluxe rooms on the same floor (fifth floor) and close to each other for you as convenience as per your request, all amenities and furnitures are the same, only the bath room of the corner room is a little bit smaller.One main thing that has impacted your feelings was that you asked for a late check-out at 8:00pm for free on the check-out date, but according to the check-out policy, before 6:00pm the fee is 50%, after 6:00pm the fee is 100% of the room fee. The receptionist has flexibly offered you a late check out at 8:00pm with an only fee of 50% of the room fee, then you agreed to pay for the offer.Once again, we would like to express our sincere thanks. Wishing you stay strong and have a good health.We look forward to your future visit to Hanoi, VietnamSincerely,

10/10 - Xuất sắc

Nakeiha

Thích: Sạch sẽ, nhân viên & dịch vụ, tiện nghi, dịch vụ, điều kiện & cơ sở vật chất nơi lưu trú
Magical and awesome experience. From the wonderful reception I received from Chloe to the spa treatment (thank you Fiona) and the expedient checkout where Lucas had a to-go breakfast waiting for me, when back in Hanoi, I will choose Soleil.
Lưu trú 5 đêm vào Tháng 1, 2024
Jason Truong trả lời vào 01/02/2024
Dear Mrs. Nakeiha,We would like to thank you for choosing to stay with Soleil Boutique Hotel during your recent visit to the city and to receive such a wonderful review from you.The Soleil team genuinely loves to deliver the best services for our customers, and it is a pleasure to know that you were satisfied with the services and our staffs taking care of you, particularly to Chloe, Fiona and Lucas. Your kind words have been passed on to our teams, this will certainly motivate them to keep up the good work.Once again Mrs. Nakeiha, thank you very much and we all look forward to welcoming you back in the near future.Best Regards,

10/10 - Xuất sắc

Burdette

Đi cùng bạn đồng hành
Thích: Sạch sẽ, nhân viên & dịch vụ, tiện nghi, dịch vụ, điều kiện & cơ sở vật chất nơi lưu trú
I highly recommend this hotel, I hope I can come back one day. Jenny, Louis, Leo, and Adam did a wonderful job providing professional service while we stayed here.
Lưu trú 1 đêm vào Tháng 1, 2024
Jason Truong trả lời vào 14/01/2024
Dear Burdette,It was our pleasure to host you when you visited Hanoi on the recent vacation and to receive such a wonderful review from you.The Soleil team genuinely loves to deliver the best services for customers, and it is a pleasure to know that you were satisfied with the services and our staffs taking care of you, particularly to Jenny, Louis, Leo and Adam. Your kind words have been passed on to our teams, this will certainly motivate them to keep up the good work.Thank you for your stay, and we all look forwards to your return in the near future. Sincerely,

10/10 - Xuất sắc

Mijung

Đi cùng gia đình
Thích: Sạch sẽ, nhân viên & dịch vụ, điều kiện & cơ sở vật chất nơi lưu trú, tiện nghi phòng
Lưu trú 3 đêm vào Tháng 12, 2023
Jason Truong trả lời vào 18/12/2023
Dear Mijung, Thank you for your generosity and posting a highest point on a recent review through Expedia Site. It is such a pleasure to learn that you enjoyed your stay and the service delighted you. We look forward to another opportunity to host you at our Soleil Boutique Hotel Hanoi. Best regards,

10/10 - Xuất sắc

Janelle Yvette

Đi cùng bạn đồng hành
Thích: Sạch sẽ, nhân viên & dịch vụ, tiện nghi, dịch vụ, điều kiện & cơ sở vật chất nơi lưu trú
Loved our stay. The room was luxe (balcony suite) - beautiful. Staff service was amazing - especially Mr Tom who quietly looked after our vegetarian needs each morning at breakfast. Great location and the spa was a standout - excellent service and facilities. Highly recommended! You can hear some street noise from the room but this is to be expected in a highly vibrant and busy city like Hanoi. Didn’t affect us.
Lưu trú 4 đêm vào Tháng 11, 2023
Jason Truong trả lời vào 07/12/2023
Dear Janelle Yvette,What a great experience you had at Soleil Boutique Hotel! Thank you for sharing this on Expedia site.It is a pleasure to read how much you have enjoyed your stay as well as the service offered by our staffs, Particularly your feedback on the service of Tom is highly appreciated. This would certainly boost their confidence in delivering excellent service. The great central location is Top Priority our guests would love to choose Soleil Boutique Hotel for their stay.Once again, we thank you very much for your recomendation and look forward to the pleasure of welcoming you back again soon.With my warm regards,

10/10 - Xuất sắc

Todd

Đi cùng gia đình
Thích: Sạch sẽ, nhân viên & dịch vụ, tiện nghi, dịch vụ, điều kiện & cơ sở vật chất nơi lưu trú
Great little boutique hotel in the middle of old town. Walking distance to everything. Room was clean and amenities were good. Breakfast (included) was excellent.
Lưu trú 1 đêm vào Tháng 11, 2023
Jason Truong trả lời vào 24/11/2023
Dear Todd,What a great experience you had at Soleil Boutique Hotel! Thank you for sharing this on Expedia Site.It is a pleasure to read how much you have enjoyed your stay as well as the service delivered by our staffs. Your positive comments on the clean room, good amenities and especially the excellent buffet breakfast.On the other hand, we are glad that you enjoyed our strategic location to explore the city. We are always the top choice hotel in Hanoi thanks to our central location. Travelers could save much time and expense to explore the city.Thank you for sharing your thoughts with us and we all look forward to welcoming you back in the near future.Sincerely,

10/10 - Xuất sắc

blaine

Đi theo nhóm
Thích: Sạch sẽ, nhân viên & dịch vụ, tiện nghi, dịch vụ, điều kiện & cơ sở vật chất nơi lưu trú
Lovely place to stay right in the bustling of old town
Lưu trú 1 đêm vào Tháng 11, 2023
Jason Truong trả lời vào 23/11/2023
Dear Blaine, Thank you for your kind words about our lovely hotel and for choosing Soleil Boutique Hotel for your recent stay. We are absolutely thrilled to read that you found everything at our hotel to be the best! Looking forward to welcome you back soon.Best regards,

10/10 - Xuất sắc

Karin, Regensburg

Lưu trú 3 đêm vào Tháng 10, 2023
Jason Truong trả lời vào 12/11/2023
Dear Karin, Thank you for your generosity and posting a highest point on a recent review through Expedia Site. It is such a pleasure to learn that you enjoyed your stay and the service delighted you. Our top priority is to make every guest's single stay comfortable and in absolutely safe condition We look forward to another opportunity to host you at our Soleil Boutique Hotel Hanoi. Best regards,

10/10 - Xuất sắc

Winnie

Thích: Sạch sẽ, nhân viên & dịch vụ, điều kiện & cơ sở vật chất nơi lưu trú, tiện nghi phòng
Lưu trú 2 đêm vào Tháng 10, 2023
Jason Truong trả lời vào 08/10/2023
Dear Winnie, Thank you for your generosity and posting a highest point on a recent review through Expedia Site. It is such a pleasure to learn that you enjoyed your stay and the service delighted you. Our top priority is to make every guest's single stay comfortable and in absolutely safe condition We look forward to another opportunity to host you at our Soleil Boutique Hotel Hanoi. Best regards,

10/10 - Xuất sắc

Dionne

Lưu trú 4 đêm vào Tháng 9, 2023
Jason Truong trả lời vào 23/10/2023
Dear Dionne,It was a pleasure welcoming you at Soleil Boutique Hotel. I thank you for your posing the highest score on Expedia Site and compliments on our service.We are looking forward to your next visit soonest.Best regards,

10/10 - Xuất sắc

Nanami

Thích: Sạch sẽ, nhân viên & dịch vụ, tiện nghi, dịch vụ, điều kiện & cơ sở vật chất nơi lưu trú
It's the most wonderful hotel.I can't speak English, but they made an effort to communicate with me even before I made the reservation.I also requested a shuttle from the airport and it was comfortable and wonderful. Even after arriving at the hotel, I was impressed by the attentiveness of the staff. This time I stayed in a suite, and every corner of the room was wonderful and extremely comfortable.Because it faces the old town and the road, it's noisy when the windows are open, but it's very comfortable when you close them. Also, the TV was useful because it had an internet connection and I could watch YouTube. In addition, the atmosphere of Soleilskybar was very nice, and even though I was traveling alone, I was able to take photos!It was my first time traveling alone from Japan to Vietnam, and staying at this hotel made it the best trip. Thank you to all the staff.
Lưu trú 1 đêm vào Tháng 9, 2023
Jason Truong trả lời vào 19/09/2023
Dear Nanami,We would like to thank you for your choosing Soleil Boutique Hotel and for posting your recent experience on Expedia Site.It is truly rewarding to know that you enjoyed your stay and the services rendered by our service staffs. We will definitely share your review with the team.The support of our guests is extremely rewarding for our team and we really appreciate your compliments about our wonderful and comfortable Suite Panaroma View room and with all the facilities that you experienced. We continuously strive to provide an exceptional experience for all our guests and your compliments is definitely a motivation for us.Once again, thank you for the kind words it will certainly motivate our team to strive harder to exceed the expectations of every guest. We are looking forward to welcome you back to Soleil Boutique Hotel soon.Yours sincerely,

10/10 - Xuất sắc

Helen

Đi cùng bạn đồng hành
Thích: Sạch sẽ, nhân viên & dịch vụ, điều kiện & cơ sở vật chất nơi lưu trú
Staff are excellent, rooms very clean, great pool and bar on roof top. Spa services wonderful. Great breakfast
Lưu trú 5 đêm vào Tháng 9, 2023
Jason Truong trả lời vào 18/09/2023
Dear Helen, Thank you very much for sharing your feedback on Expedia Site. It is such a pleasure to read that you enjoyed your stay, recognized our nice clean room, great breakfast, Pool with Bar on the roof top and wonderful Spa service, that all the service delighted you. Our top priority is to make every guest's single stay comfortable and in absolutely safe condition We look forward to another opportunity to host you at our Soleil Boutique Hotel Hanoi. Best Regards,

10/10 - Xuất sắc

Daniel

Thích: Sạch sẽ, nhân viên & dịch vụ, tiện nghi, dịch vụ, điều kiện & cơ sở vật chất nơi lưu trú
Lưu trú 3 đêm vào Tháng 8, 2023
Jason Truong trả lời vào 29/08/2023
Dear Daniel,Thank you very much for sharing your feedback on Expedia Site. It is such a pleasure to read that you enjoyed your stay and the service delighted you.We look forward to another opportunity to host you at our Soleil Boutique Hotel.Kind regards,

8/10 - Tốt

JESSICA

Đi cùng gia đình
Thích: Sạch sẽ, nhân viên & dịch vụ, điều kiện & cơ sở vật chất nơi lưu trú
Super
L'hôtel est plutôt bien situé, tout est accessible à pieds. Le personnel est aux petits soins c'est très agréable ! On a aimé !
Lưu trú 2 đêm vào Tháng 7, 2023
Jason Truong trả lời vào 29/07/2023
Dear JESSICA,Thank you for the kind words regarding your stay at our Hotel. We take pride in the work we do and always appreciate it immensely when a guest notices.It is always a pleasure to hear from our guests, and I have shared your comments with our staff.We look forward to your next stay at our Hotel.Sincerely,

10/10 - Xuất sắc

Justin

Đi theo nhóm
Thích: Sạch sẽ, nhân viên & dịch vụ, điều kiện & cơ sở vật chất nơi lưu trú
We had a great stay here, thanks to the amazing service of all the staff. A customer service representative, Mia, reach out to us prior to our arrival and she was incredibly helpful throughout our stay - she helped us organise airport transfers and day tours, whilst always being available for any questions or requests.
Lưu trú 3 đêm vào Tháng 6, 2023
Jason Truong trả lời vào 03/07/2023
Dear Justin,It was our pleasure to host you when you were in Hanoi and to receive such a wonderful review from you.The Soleil team genuinely loves to deliver the best services for customers, and it is a pleasure to know that you were satisfied with the services and our staffs taking care of you, particularly to Mia. Your kind words have been passed on to our teams, this will certainly motivate them to keep up the good work.Thank you for your stay, and we all look forwards to your return in the near future. Sincerely,

10/10 - Xuất sắc

Khách đã xác thực

Thích: Sạch sẽ, nhân viên & dịch vụ, điều kiện & cơ sở vật chất nơi lưu trú, tiện nghi phòng
Great boutique hotel 🌞
Friendly staff. Comfortable beds. Great breakfast buffet. Small swimming pool on the rooftop with “sky bar” attached — nice view. Decent prices. Small gym but god enough! Good spa in the basement. Nothing to complain about except the surprise fee ($10) at checkout for having broken a glass at one point during our 5-night stay.
Lưu trú 5 đêm vào Tháng 6, 2023
Jason Truong trả lời vào 26/06/2023
Dear Valued Guest,We are delighted to know that you had an enjoyable stay with Soleil Boutique Hotel. Our associates are dedicated to providing all guests with warm, friendly and attentive services. Thank you for your comments and compliments on our service staffs, also hotel facilities like Comfortable beds, Good Buffet Breakfast, Gym and Spa.We look forward to welcoming you back to Soleil Hotel.Best Regards,

10/10 - Xuất sắc

Reall

Thích: Sạch sẽ, nhân viên & dịch vụ, điều kiện & cơ sở vật chất nơi lưu trú, tiện nghi phòng
Great value for updated hotel
Nice, updated hotel in a great location! Loved the rooftop pool! Len and Jenny were wonderful to work with.
Lưu trú 1 đêm vào Tháng 6, 2023
Jason Truong trả lời vào 19/06/2023
Dear Reall,We would like to thank you for choosing to stay with Soleil Boutique Hotel during your recent visit to the city and for reconigzing our updated, modern hotel with lovely rooftop Pool, great location and helpful service staffs, particularly to Jenny and Leo. Your kind words have been passed on to our teams, this will certainly motivate them to keep up the good work.Wishing you and your family all the best ahead. We all look forward to welcoming you again on your next visit to Hanoi. Sincerely,

8/10 - Tốt

Ocean

Thích: Sạch sẽ, nhân viên & dịch vụ, điều kiện & cơ sở vật chất nơi lưu trú
The hotel makes it easy to walk to close attractions
Lưu trú 3 đêm vào Tháng 5, 2023
Jason Truong trả lời vào 06/06/2023
Dear Ocean,Thank you very much for sharing your feedback. It is such a pleasure to read that you enjoyed your stay and the service delighted you.The great central location is Top Priority our guests would love to choose Soleil Boutique Hotel for their stay.We look forward to another opportunity to host you at our Hotel.Kind regards,

10/10 - Xuất sắc

Maya, Rockville

Đi theo nhóm
Thích: Tiện nghi, dịch vụ, điều kiện & cơ sở vật chất nơi lưu trú
Fabulous hotel, central location, incredible breakfast! I would certainly stay here again!
Lưu trú 1 đêm vào Tháng 5, 2023
Jason Truong trả lời vào 22/05/2023
Dear Mrs. Maya,We are delighted to hear about your enjoyable stay with Soleil Boutique Hotel and sharing your thought to other travellers. Our associates continuously strive to provide warm and personalized experience to all guests.Your compliments have greatly motivated us to keep up the good job. The great central location is Top Priority our guests would love to choose Soleil Boutique Hotel for their stay.We look forward to another opportunity to serve you at our Soleil Boutique Hotel again.Thank you very much and we all look forward to welcoming you back in the near future.Best Regards,

10/10 - Xuất sắc

Kevin, Ridgefield

Đi cùng gia đình
Thích: Sạch sẽ, nhân viên & dịch vụ, điều kiện & cơ sở vật chất nơi lưu trú
The staff were Wonderful.
Lưu trú 4 đêm vào Tháng 3, 2023
Eric Tran (Mr.) Front Office Manager trả lời vào 29/03/2023
Dear Kevin,It was a pleasure welcoming you at Soleil Boutique Hotel Hanoi. I thank you for your feedback and compliments on our service.We are also delighted that you enjoy your stay and thank you for sharing your experience to other Expedia Site surfers.We are looking forward to your next visit soonest.Kind regards,Eric Tran (Mr.)Front Office Manager

10/10 - Xuất sắc

sanghui

Lưu trú 2 đêm vào Tháng 1, 2023
Eric Tran (Mr.) - Hotel Front Office Manager trả lời vào 27/03/2023
Dear Sanghui Lee,It was a pleasure welcoming you at Soleil Boutique Hotel Hanoi. I thank you for your feedback and compliments on our service.We are also delighted that you enjoy your stay and thank you for sharing your experience to other Expedia Site surfers.We are looking forward to your next visit soonest.Kind regards,Eric Tran (Mr.)Hotel Front Office Manager

10/10 - Xuất sắc

Fabien

Thích: Sạch sẽ, nhân viên & dịch vụ, điều kiện & cơ sở vật chất nơi lưu trú, tiện nghi phòng
Très bon séjour :-)
Hôtel très propre et parfaitement situé au cœur de la vielle ville d’Hanoi! À proximité de toutes les choses intéressantes à voir. Pas besoin de taxi pour se déplacer :-) ! Un bar et une piscine sur le toit, idéal pour se détendre en fin de journée. Personnel très agréable et très attentionné. Un excellent rapport qualité/prix
Lưu trú 4 đêm vào Tháng 3, 2023
Jason Truong trả lời vào 13/03/2023
Dear Fabien, Thank you very much for sharing your feedback on Expedia Site. It is such a pleasure to read that you enjoyed your stay, recognized our nice clean room, great location, rooftop bar and swimming pool with pleasant and attentive staffs. Overall the service delighted you. Our top priority is to make every guest's single stay comfortable and in absolutely safe condition We look forward to another opportunity to host you at our Soleil Boutique Hotel Hanoi. Best regards,

10/10 - Xuất sắc

Adem

Đi cùng bạn đồng hành
Thích: Sạch sẽ, nhân viên & dịch vụ, tiện nghi, dịch vụ, điều kiện & cơ sở vật chất nơi lưu trú
Das Personal ist sehr freundlich und aufmerksam. Der Kundenservicemanager Eric hat uns sehr herzlich empfangen und einige Tipps für den Aufenthalt mitgegeben, danke dafür. Das Zimmer war zwar klein aber komfortabel. Die Lage vom Hotel war Top, vieles ist zu Fuß zu erreichen. Die Auswahl von Frühstück ist zwar nicht sehr groß, aber ausreichend. Das Hotel ist für ein Städtetrip definitiv zu empfehlen.
Eric Tran (Mr.) trả lời vào 11/03/2023
Dear Adem Fikir,It was a pleasure welcoming you at Soleil Boutique Hotel Hanoi. I thank you for your feedback and compliments on our service.We are also delighted that you enjoy your stay and thank you for sharing your experience to other Expedia Site surfers.We are looking forward to your next visit soonest.Kind regards,Eric Tran (Mr.)

10/10 - Xuất sắc

Normand

Thích: Sạch sẽ, nhân viên & dịch vụ, tiện nghi, dịch vụ, điều kiện & cơ sở vật chất nơi lưu trú
Place was very clean and staff was friendly.
Lưu trú 5 đêm vào Tháng 2, 2023
Jason Truong trả lời vào 27/02/2023
Dear Normand,Thank you for the kind words regarding your stay at Soleil Boutique Hotel. We take pride in the work we do and always appreciate it immensely when a guest notices.It is always a pleasure to hear from our guests, and I have shared your comments with our staff.We look forward to your next stay at our Hotel.Sincerely,

10/10 - Xuất sắc

Khách đã xác thực

Đi theo nhóm
Thích: Sạch sẽ, nhân viên & dịch vụ, điều kiện & cơ sở vật chất nơi lưu trú, tiện nghi phòng
여행자들에게 좋은 숙소
정말 만족스러운 호텔입니다. 직원분들이 모두 친절합니다. 매일 아침 환대를 해주니 기분 좋게 하루를 시작할 수 있었습니다. 또한 조식이 제공되는데 매일 메뉴가 조금씩 바뀌고 커피와 샐러드 등 다양한 메뉴가 있습니다. 특히 홈메이드 요거트가 맛있었어요!!! 요청하면 쌀국수와 계란 요리도 나옵니다. 쌀국수 역시 무난하게 맛있었어요. 다음에 하노이 여행을 하게 된다면 다시 찾을 것 같은 숙소입니다. 직원분들의 친절 다시 한 번 감사합니다!
Lưu trú 3 đêm vào Tháng 1, 2023
Jason Truong trả lời vào 09/02/2023
Dear valued Guests,We are delighted to hear about your enjoyable stay with Soleil Boutique Hotel and sharing your thought to other travellers. Our associates continuously strive to provide warm and personalized experience to all guests.Your compliments have greatly motivated us to keep up the good job. Thank you very much and we all look forward to welcoming you back in the near future.Warm regards,

10/10 - Xuất sắc

Owen

Thích: Sạch sẽ, nhân viên & dịch vụ, điều kiện & cơ sở vật chất nơi lưu trú
Modern and stylish right in the centre close to everything. Staff were very friendly and helpful
Lưu trú 3 đêm vào Tháng 2, 2023
Jason Truong trả lời vào 09/02/2023
Dear Owen,Thank you very much for sharing your feedback. It is such a pleasure to read that you enjoyed your stay and the service delighted you.The great central location is Top Priority our guests would love to choose Soleil Boutique Hotel for their stay.We look forward to another opportunity to serve you at our Soleil Boutique Hotel again.Kind regards,

10/10 - Xuất sắc

Juha

Thích: Sạch sẽ, điều kiện & cơ sở vật chất nơi lưu trú, tiện nghi phòng
Lưu trú 7 đêm vào Tháng 1, 2023
Jason Truong trả lời vào 19/01/2023
Dear Juha, Thank you for your generosity and posting a highest point on a recent review through Expedia Site. It is such a pleasure to learn that you enjoyed your stay and the service delighted you. Our top priority is to make every guest's single stay comfortable and in absolutely safe condition We look forward to another opportunity to host you at our Soleil Boutique Hotel Hanoi. Best regards,

8/10 - Tốt

Perry

Thích: Sạch sẽ, nhân viên & dịch vụ, điều kiện & cơ sở vật chất nơi lưu trú, tiện nghi phòng
Avoid a classic room
Lovely modern hotel staff are very helpful and charming,breakfast was good our only criticism was the size of the room you could not swing a cat in them we had a king size deluxe with a window on our first visit which is quite small on our return we could only get a classic room its like a prison no window and no space to move.but overall the hotel is very central and good for getting around Hanoi.
Lưu trú 3 đêm vào Tháng 12, 2022
Jason Truong trả lời vào 10/01/2023
Dear Perry,We would like to thank you for choosing to stay with Soleil Boutique Hotel during your recent visit to the city and for reconigzing our modern hotel, helpful and charming staffs, especially our great location. Your kind words have been passed on to our teams, this will certainly motivate them to keep up the good work.Through your comment, we would like to say that all categories of room type at our hotel have a window. The second room type you chose to stay was classic room with window but no view as we indicated clearly on all online booking platform.We all look forward to welcoming you again on your next visit to Hanoi. Sincerely,

6/10 - Được

Khách đã xác thực

Thích: Sạch sẽ, nhân viên & dịch vụ, điều kiện & cơ sở vật chất nơi lưu trú, tiện nghi phòng
Ok hotel in good location
Hotel was nice, and in a good location in Hanoi. Rooms were clean, albeit small. As you’d expect in a city centre. My only complaint would be the room we were given. I’d booked a king size bed and a room with a window view. We didn’t have these.
Lưu trú 1 đêm vào Tháng 12, 2022
Jason Truong trả lời vào 10/01/2023
Dear Valued Guest,Warmest greetings from Soleil Boutique Hotel!It was our pleasure to host you when you traveled to Hanoi, VietnamI sincerely feel pity that your experience with the Hotel service was not as good as we expect. Our aim of service is to anticipate every guest need and create as many outstanding moments as possible.Other than that, I am glad that your stay with us overall was a pleasant one. Again, please accept our sincere apology. We hope that you could give us another opportunity to welcome you again at Soleil Boutique Hotel. We surely will do our best to deliver to you a flawless stay. Sincerely,

10/10 - Xuất sắc

Kirk

Lưu trú 1 đêm vào Tháng 11, 2022
Jason trả lời vào 30/11/2022
Dear Kirk,It was our pleasure to host you when you were in Hanoi and to receive such a wonderful review from you.The Soleil team genuinely loves to deliver the best services for customers, and it is a pleasure to know that you were satisfied with the services and our staffs taking care of you.Thank you for your stay, and we all look forwards to your return in the near future. Sincerely, Jason Truong

10/10 - Xuất sắc

Ben

Đi cùng bạn đồng hành
Thích: Sạch sẽ, nhân viên & dịch vụ, điều kiện & cơ sở vật chất nơi lưu trú
So much to do nearby. The staff and hotel are lovely. You can use this as a beautiful jumping off point in Hanoi. What a beautiful city. Can't wait to get back. Book a food tour, you won't be disappointed. Also, visit Halong Bay and use Soleil as your departure and return point. If I need accommodation in Hanoi again, I won't hesitate to book. Hoping to spend more time actually living there, so an apartment will work better for me. One Note, the rooftop pool is a little chilly. Lol. However, the cocktails are nice. 😊
Lưu trú 2 đêm vào Tháng 10, 2022
Jason trả lời vào 04/11/2022
Dear Ben,We would love to thank you for your choosing Soleil Boutique Hotel and for posting your recent experience on Expedia Site.It is truly rewarding to know that you enjoyed your stay and the services rendered by our service staffs. We will definitely share your review with the team.The support of our guests is extremely rewarding for our team and we really appreciate your compliments about our very good & nice staffs, beautiful rooftop Pool also the central location. We continuously strive to provide an exceptional experience for all our guests and your compliments is definitely a motivation for us.Once again, thank you for the kind words it will certainly motivate our team to strive harder to exceed the expectations of every guest. We are looking forward to welcome you back to Soleil Boutique Hotel soon.Yours sincerely,Jason

10/10 - Xuất sắc

Brite

Đi cùng bạn đồng hành
Thích: Sạch sẽ, nhân viên & dịch vụ, tiện nghi, dịch vụ, điều kiện & cơ sở vật chất nơi lưu trú
Service was impeccably
Lưu trú 5 đêm vào Tháng 10, 2022
DzungTruong trả lời vào 10/10/2022
Dear Brite,What a great experience you had at Soleil Boutique Hotel Hanoi! Thank you for sharing this on Expedia site.It is a pleasure to read how much you have enjoyed your stay as well as the service offered by our staffs, Particularly your best compliment on the service is highly appreciated. This would certainly boost our confidence in delivering excellent service. Once again, we thank you very much for your stay and look forward to the pleasure of welcoming you back again soon.With my warm regards,Hotel Management

10/10 - Xuất sắc

YERI

Lưu trú 3 đêm vào Tháng 9, 2022
DzungTruong trả lời vào 06/10/2022
Dear YERI,Warmest greeting from Soleil Boutique Hotel Hanoi!Many thanks for your kind feedback regarding your recent stay with us at Soleil Boutique Hotel.We are delighted to know that you had a pleasant stay with us and overall you were satisfied with our catering service staffs.It would be our pleasure to host you at our hotel in the near future.Kind regards,Dzung TruongHotel Manager

10/10 - Xuất sắc

Taylor

Thích: Sạch sẽ, nhân viên & dịch vụ, tiện nghi, dịch vụ, điều kiện & cơ sở vật chất nơi lưu trú
Lưu trú 1 đêm vào Tháng 9, 2022

2/10 - Tồi

Naoto

Khách đi công tác
Thích: Sạch sẽ
Không thích: Nhân viên & dịch vụ, tiện nghi, dịch vụ
レセプションの対応が横柄
Lưu trú 2 đêm vào Tháng 8, 2022
DzungTruong trả lời vào 10/10/2022
Dear Mr. Naoto,Warm greetings from Soleil Boutique Hotel Hanoi.Thank you for choosing our hotel for your stay. More specifically, your comments told us where we were lacking & wrong, so that we need more efforts to improve the situation and to prevent it happenning again for other customer.Once again, we would like to express our sincere thanks. Wish you good health and on the way ahead will always get the good things as you gave us.We are all looking forward to your future visit to Hanoi, VietnamSincerely,Hotel Management

10/10 - Xuất sắc

MINWOO

Thích: Sạch sẽ, nhân viên & dịch vụ, điều kiện & cơ sở vật chất nơi lưu trú, tiện nghi phòng
가격대비 위치나 시설이 만족스럽습니다
Lưu trú 1 đêm vào Tháng 6, 2022
FOM Soleil Boutique Hotel trả lời vào 30/08/2022
Dear Minwoo, Warm greetings from Soleil Hotel!Thank you so much for spending your precious time to share with us your experience when staying in Soleil. We hope to welcome you back in the nearest future.Thank you & Best regards, Soleil Team.