Dear Mike, Thank you for your review and feedback. Your compliments motivate us to continually improve our service delivery. We hope you will stay with us again. Your sincerely, Nguyen Mai Huong Assistant Residence Manager

Thank you for your kind review!It brings us great joy to learn that you had a wonderful stay experience with us, and we appreciate the time you took to compliment our colleagues for their dedicated services.All of us here look forward to welcoming you back on your next trip to Somerset Hoa Binh Hanoi!Yours sincerely,

Dear Mr. Masakazu,Thank you for your feedback.We will keep up our pros and will try to improve.Hope to see you again.

Dear Mr./ Ms. DanielThank you for sharing your positive stay experience with us!We are delighted to read that you were well looked after by our team at Somerset Hoa Binh Hanoi! Your kind words will be shared with our team as receiving such feedback from residents like yourself inspire us to continually improve our service delivery.We thank you once again for choosing to stay with us and we look forward to having you back soon.Yours sincerely,

Dear Mr/Ms, Katsuhiko.Thank you for taking the time to share your stay experience at Somerset Hoa Binh Hanoi!It is very encouraging for us to know that you had several delightful moments during your stay and, most importantly, that you felt at home-away-from-home!We are happy to have met your expectations in service and quality standards. Receiving such positive feedback from our residents motivates us to further improve our commitment to delivering good service.We thank you again for your valued patronage and look forward to welcoming you back at any one of our serviced residences.Yours sincerely,Ngoc

Dear Mr Yong,Thank you for staying with us, we received your review.We hope to see you again at Somerset Hoa Binh in the future. Best regards.

Dear Mr. Jaeho,Thank you for choosing us for your last stay.We hope to see you soon.

Dear Mr. Takuya,Thank you for choosing us for your last stay.Hope to see you again!

Thank you for taking the time to share your stay experience at Somerset Hoa Binh Hanoi!It is very encouraging for us to know that you had several delightful moments during your stay and, most importantly, that you felt at home-away-from-home!We are happy to have met your expectations in service and quality standards. Receiving such positive feedback from our residents motivates us to further improve our commitment to delivering good service.We thank you again for your valued patronage and look forward to welcoming you back at any one of our serviced residences.Yours sincerely,

Thank you for taking the time to share your recent stay experience with us.My team and I regret to learn about the various service shortfalls that you encountered as these are certainly not the level of standards that we are known for. We take the delivery of exceptional guest experience very seriously and will continue to improve in this .Once again, thank you for your valuable feedback and we look forward to having you back at Somerset Hoa Binh Hanoi.Yours sincerely,

Dear…..Thank you for taking the time to share your stay experience at Somerset Hoa Binh Hanoi!It is very encouraging for us to know that you had several delightful moments during your stay and, most importantly, that you felt at home-away-from-home!We are happy to have met your expectations in service and quality standards. Receiving such positive feedback from our residents motivates us to further improve our commitment to delivering good service.We thank you again for your valued patronage and look forward to welcoming you back at any one of our serviced residences.Yours sincerely,

Dear Sir/Madam,Thank you for sharing your stay experience with us!We are delighted to read that you were well looked after by our team at Somerset Hoa Binh Hanoi! Your kind words will be shared with our team as receiving such feedback from residents like yourself inspire us to continually improve our service delivery.We thank you once again for choosing to stay with us and we look forward to having you back soon.Yours sincerely,

Thank you for taking the time to share your stay experience at Somerset Hoa Binh Hanoi!It is very encouraging for us to know that you had several delightful moments during your stay and, most importantly, that you felt at home-away-from-home!We are happy to have met your expectations in service and quality standards. Receiving such positive feedback from our residents motivates us to further improve our commitment to delivering good service.We thank you again for your valued patronage and look forward to welcoming you back at any one of our serviced residences.Yours sincerely,

Thank you for taking the time to share your stay experience at Somerset Hoa Binh Hanoi!It is very encouraging for us to know that you had several delightful moments during your stay and, most importantly, that you felt at home-away-from-home!We are happy to have met your expectations in service and quality standards. Receiving such positive feedback from our residents motivates us to further improve our commitment to delivering good service.We thank you again for your valued patronage and look forward to welcoming you back at any one of our serviced residences.

Dear Sir/Madam,Thank you for taking the time to share your stay experience at Somerset Hoa Binh Hanoi!It is very encouraging for us to know that you had several delightful moments during your stay and, most importantly, that you felt at home-away-from-home!We are happy to have met your expectations in service and quality standards. Receiving such positive feedback from our residents motivates us to further improve our commitment to delivering good service.We thank you again for your valued patronage and look forward to welcoming you back at any one of our serviced residences.Yours sincerely,

Dear Mr Seungmok,Thank you for choosing Somerset Hoa Binh,Hope to see you soon,Thank you very much!

Thank you for your feed back. We hope to welcome you back in the furture

Thank you for your review. We will try to improve our service better.

Thank you so much for choosing Somerset Hoa Binh!Thank you for your patronage and we look forward to serving you again in the future.

Dear Mr Derek,Thank you for staying with us, we received your review.We hope to see you again in our Somerset Hoa Binh.Best regards.

Thank your for your feedback.We hope to bring you more better service in the future.If you need further assistance, please let us know.

Dear Takuya-san,Thank you for your feedback. We will try to improve and bring to you more better service in the furture.Best regrards,Tony

Dear Mr KazumasaThank you for your staying with us. We are happy to meet your expectation. We look forward to welcoming you back Somerset Hoa Binh in near future.Your sincerely

Dear Mr NobuakiThank you for your staying with us. We are happy to meet your expectation. Best regards

Thank you for your feedback. We hope to welcome you back to hotel in the furture

Thank you Mr Hironori.

Dear customer,Thank you for your review.

Thank you so much for choosing Somerset Hòa Bình Thank you for your patronage, and we look forward to serving you again in the future.

Dear Michael,Thank you for staying uiwth us and review our property. We are delighted that you like our location and kitchen facility. We look forward to welcome you back.Warmest regards,Tammy

Dear Yuki,Thank you for staying with us and review our property. We are delighted that you like our facilities and breakfast. We look forward to welcome you back.Tammy

Dear sir/madam,Thank you for giving us perfect score. We are delighted that you had an enjoyable stay with us. At the same time, we are well noted your comment about breakfast which we will work with our F&B vendor for improvement.Kind regards,Tammy

Dear Mr/Ms TakaoWarmest greetings from Somerset Hoa Binh Hanoi.Thank you for your feedback. We are happy to meet your expectation. We look forward to welcoming you in near future. Warmest regards.

Dear Joongkyung ,Thank you very much for staying with us and review our property. We are delighted that you like our facilities and services. We look forward to welcome you back during your future business trip to Hanoi. Warmest regards,

Dear SI JONG KWAK, Thank you for staying with us and review our property. We appreciate it. Warmest regards, Tammy

Dear BOKYUNG, Thank you very much for staying with us and review our property. We are delighted that you like our cleanliness. At the same time, we are well noted your observation on breakfast which we will work with our vendor for improvement. Kind regards, Tammy

Dear sir/madam, Thank you very much for staying with us and review our property. We are delighted that you like our facilities and services. We look forward to welcome you back during your future business trip to Hanoi. Warmest regards, Tammy

Dear sir, Thank you for staying with us and sharing your review. We would like to update you that i phone charger is available at our lobby. Whenever you would like to use, please contact our front desk for assistance. Best regards, Tammy

Dear Hyuk Chan, Thank you very much for staying with us and giving us perfect score. We look forward to welcome you back in the coming time. Warmest regards, Tammy

Dear Jonathan, Thank you for review our property and give us perfect score. We are delighted that you like our apartment and surrounding facilities. We look forward to welcome you back during your next trip to Hanoi. Warmest regards,

Thank you for your review. We hope to welcome you back at hotel in the furture.

Hi Jung Yun, Thank you very much for stay with us and sharing feedback. We are delighted that you like our apartment. At the same time, we are well noted your observation about breakfast. We will work with our vendor for improvement. Warmest regards, Tammy

Thank you for sharing your positive stay experience with us!We are delighted to read that you were well looked after by our team at Somerset Hoa Binh Hanoi! Your kind words will be shared with our team as receiving such feedback from residents like yourself inspire us to continually improve our service delivery.We thank you once again for choosing to stay with us and we look forward to having you back soon.Yours sincerely,

Dear sir, Thank you very much for taking your time to review our property and give us perfect score. We are delighted that you had an enjoyable stay and you will come back. Warmest regards, Tammy Assistant Residence Manager

Dear Junghoon, Thank you very much for staying with us and sharing feedback. We are pleased to know that you had a perfect stay with us. At the same time, we are well noted you observation about our location which is not near Korean food center. We appreciate your support so far and look forward to receive more your support in the future. Warmest regards, Tammy Assistant Residence Manager

Dear sir/madam, Thank you very much for staying with us and giving us perfect score. We are delighted that you like our apartment. We look forward to welcome you back. Warmest regards, Tammy

Dear sir/madam, Thank you very much for staying with us and sharing feedback. We are delighted that you like our apartment and facilities inside. We look forward to welcome you back. Warmest regards, Tammy

Dear sir/madam, Thank you very much for staying with us and review our property. We appreciate your feedback and support. Warmest regards, Tammy.

Dear sir/madam, Thank you very much for taking your time to review our property and give us perfect score. We are delighted that you like our recreation facilities. At the same time, we are well noted your observation about launguage barrier with non-front desk staffs. We will work for improvement. Warmest regards, Tammy

Dear sir/madam, Thank you very much for staying with us. We are delighted that you like our space and you prefer us than the Hilton. We appreciate your evaluation and we look forward to welcome you back. Warmest regards, Tammy