Tất cả nhận xét được hiển thị đều là từ trải nghiệm thật của khách. Chỉ những khách đã đặt kỳ lưu trú với chúng tôi mới có thể gửi nhận xét. Chúng tôi xác thực nhận xét theo nguyên tắc của mình và đăng tất cả nhận xét, dù tích cực hay tiêu cực.Thông tin thêmMở trong cửa sổ mới
Đánh giá 10 - Xuất sắc. 196/420 nhận xét" "
10 - Xuất sắc
196
Đánh giá 8 - Tốt. 171/420 nhận xét" "
8 - Tốt
171
Đánh giá 6 - Được. 35/420 nhận xét" "
6 - Được
35
Đánh giá 4 - Kém. 13/420 nhận xét" "
4 - Kém
13
Đánh giá 2 - Tồi. 5/420 nhận xét" "
2 - Tồi
5
8,8/10
Sạch sẽ
8,8/10
Nhân viên & dịch vụ
8,4/10
Tiện nghi, dịch vụ
8,2/10
Điều kiện & cơ sở vật chất nơi lưu trú
9,0/10
Thân thiện với môi trường
Nhận xét
10/10 - Xuất sắc
Kyung Koo
Khách đi công tác
17/05/2024
Thích: Sạch sẽ, nhân viên & dịch vụ, tiện nghi, dịch vụ, điều kiện & cơ sở vật chất nơi lưu trú
생각보다 주변이 산만하고 외진곳이었네요.
Kyung Koo
Lưu trú 3 đêm vào Tháng 5, 2024
Hotel Management trả lời vào 20/05/2024
Dear Mr. Kyung Koo,Thank you for sharing your recent experience with us! I was absolutely thrilled to learn that, above all, our team was able to go above and beyond in ensuring your stay with us was well-looked after. I will be sharing your kind comments with them and which I am sure will be greatly appreciated. In the interim, I do very much hope your travels have you well and we look forward to having the privilege to welcome you in the near future, should the opportunity allow.
8/10 - Tốt
Johann
Đi cùng bạn đồng hành
16/05/2024
Thích: Nhân viên & dịch vụ, tiện nghi, dịch vụ
Không thích: Điều kiện & cơ sở vật chất nơi lưu trú
Schöne Unterkunft. Sauna könnte eine Renovierung gut gebrauchen.
Service sehr freundlich und kundenorientiert.
Johann
Lưu trú 3 đêm vào Tháng 3, 2024
Hotel Management trả lời vào 17/05/2024
Dear Mr. Johann,Thank you very much for your nice comments and particularly for your kind feedback concerning our team's dedicated efforts. I will be sure to pass along your comments to them which I am sure will be most appreciated. From all of us at SUPER HOTEL Candle, thank you once again for sharing your experience with us and do trust your travels have you well and look forward to having the privilege to welcome you back in the near future, should the opportunity allow.
8/10 - Tốt
Hiroshi
Đi theo nhóm
05/05/2024
いつも使っているホテルで使いやすい
Hiroshi
Lưu trú 3 đêm vào Tháng 5, 2024
Hotel Management trả lời vào 06/05/2024
Dear Mr. Hiroshi,Thank you for your recent stay with us and for your very nice comments. I was delighted to learn that your recent stay with us was well looked after. I will be sure to let our team know that you appreciated the efforts. From all of us at SUPER HOTEL Candle, we do hope your travels have you well and we look forward to welcoming you back again soon, should the opportunity allow.
10/10 - Xuất sắc
SHINJI
04/05/2024
Thích: Sạch sẽ, điều kiện & cơ sở vật chất nơi lưu trú
SHINJI
Lưu trú 1 đêm vào Tháng 5, 2024
Hotel Management trả lời vào 06/05/2024
Dear Mr. SHINJI,Thank you for your recent stay with us and for your very nice comments. I was delighted to learn that your recent stay with us was well looked after. I will be sure to let our team know that you appreciated the efforts. From all of us at SUPER HOTEL Candle, we do hope your travels have you well and we look forward to welcoming you back again soon, should the opportunity allow.
8/10 - Tốt
tsuneo
Đi cùng gia đình
04/05/2024
Thích: Sạch sẽ, nhân viên & dịch vụ
Không thích: Tiện nghi, dịch vụ, điều kiện & cơ sở vật chất nơi lưu trú
Dear Valued Guest,Thank you for your recent stay with us and for your very nice comments. I was delighted to learn that your recent stay with us was well looked after. I will be sure to let our team know that you appreciated the efforts. From all of us at SUPER HOTEL Candle, we do hope your travels have you well and we look forward to welcoming you back again soon, should the opportunity allow.
10/10 - Xuất sắc
Takashi
22/04/2024
Takashi
Lưu trú 1 đêm vào Tháng 4, 2024
Hotel Management trả lời vào 13/05/2024
Dear Mr. Takashi,Thank you for sharing your recent experience with us! I was absolutely thrilled to learn that, above all, our team was able to go above and beyond in ensuring your stay with us was well-looked after. I will be sharing your kind comments with them and which I am sure will be greatly appreciated. In the interim, I do very much hope your travels have you well and we look forward to having the privilege to welcome you in the near future, should the opportunity allow.
10/10 - Xuất sắc
Takashi
22/04/2024
Thích: Sạch sẽ, nhân viên & dịch vụ, tiện nghi, dịch vụ, điều kiện & cơ sở vật chất nơi lưu trú
スタッフの対応が良い
Takashi
Lưu trú 5 đêm vào Tháng 4, 2024
Hotel Management trả lời vào 22/04/2024
Dear Mr. Takashi,Thank you for sharing your recent experience with us! I was absolutely thrilled to learn that, above all, our team was able to go above and beyond in ensuring your stay with us was well-looked after. I will be sharing your kind comments with them and which I am sure will be greatly appreciated. In the interim, I do very much hope your travels have you well and we look forward to having the privilege to welcome you in the near future, should the opportunity allow.
10/10 - Xuất sắc
Takashi
22/04/2024
Takashi
Hotel Management trả lời vào 13/05/2024
Dear Mr. Takashi,Thank you for sharing your recent experience with us! I was absolutely thrilled to learn that, above all, our team was able to go above and beyond in ensuring your stay with us was well-looked after. I will be sharing your kind comments with them and which I am sure will be greatly appreciated. In the interim, I do very much hope your travels have you well and we look forward to having the privilege to welcome you in the near future, should the opportunity allow.
8/10 - Tốt
Takuro, Niza
15/04/2024
Takuro
Hotel Management trả lời vào 06/05/2024
Dear Mr. Takuro,Thank you for your recent stay with us and for your very nice comments. I was delighted to learn that your recent stay with us was well looked after. I will be sure to let our team know that you appreciated the efforts. From all of us at SUPER HOTEL Candle, we do hope your travels have you well and we look forward to welcoming you back again soon, should the opportunity allow.
8/10 - Tốt
Alfredo, Spring
Đi theo nhóm
15/04/2024
Thích: Sạch sẽ, nhân viên & dịch vụ, tiện nghi, dịch vụ, điều kiện & cơ sở vật chất nơi lưu trú
"Clean hotel with exceptional staff; however, the apartment-style rooms, particularly the bathrooms, are due for an update."
Alfredo
Lưu trú 5 đêm vào Tháng 4, 2024
Hotel Management trả lời vào 15/04/2024
Dear Mr. Alfredo,Thank you for sharing your recent experience with us! I was absolutely thrilled to learn that, above all, our team was able to go above and beyond in ensuring your stay with us was well-looked after. I will be sharing your kind comments with them and which I am sure will be greatly appreciated. In the interim, I do very much hope your travels have you well and we look forward to having the privilege to welcome you in the near future, should the opportunity allow.
Dear Mr. Takuro,Thank you for your recent stay with us and for your very nice comments. I was delighted to learn that your recent stay with us was well looked after. I will be sure to let our team know that you appreciated the efforts. From all of us at SUPER HOTEL Candle, we do hope your travels have you well and we look forward to welcoming you back again soon, should the opportunity allow.
8/10 - Tốt
Alfredo, Spring
Đi theo nhóm
14/04/2024
Thích: Nhân viên & dịch vụ, tiện nghi, dịch vụ
Rooms were ok but the bathrooms need updating. Rust on metal panels are very visible especially on the corners on the shower enclosures.
Alfredo
Lưu trú 4 đêm vào Tháng 4, 2024
Hotel Management trả lời vào 15/04/2024
Dear Mr. Alfredo,Thank you for sharing your stay experience at our hotel. We always strive to provide the best service to our guests, and we sincerely apologize for any shortcomings during your stay. On behalf of SUPER HOTEL Candle, we take this feedback seriously and will conduct a thorough review with the relevant departments to prevent similar occurrences and enhance the overall guest experience at our hotel. We hope to have the opportunity to welcome you back to our hotel in the future, where you can experience the improvements in our services.
10/10 - Xuất sắc
Takashi
19/03/2024
Thích: Sạch sẽ, nhân viên & dịch vụ, điều kiện & cơ sở vật chất nơi lưu trú
Takashi
Hotel Management trả lời vào 20/03/2024
Dear Mr. Takashi,Thank you for sharing your experience with us. I was pleased to learn that you enjoyed your recent visit. I will be sure to pass along your nice comments to our team whom I am sure will greatly appreciate it, this is absolutely an inspiring reward to every single team member at our hotel. Once again, much appreciate your nice remarks and do look forward to having the privilege to welcome you in the not so distant future, should the opportunity permit.
10/10 - Xuất sắc
Akira
18/03/2024
Akira
Lưu trú 2 đêm vào Tháng 3, 2024
Hotel Management trả lời vào 09/04/2024
Dear Sir/Madam, Thank you for sharing your recent experience with us! I was absolutely thrilled to learn that, above all, our team was able to go above and beyond in ensuring your stay with us was well-looked after. I will be sharing your kind comments with them and which I am sure will be greatly appreciated. In the interim, I do very much hope your travels have you well and we look forward to having the privilege to welcome you in the near future, should the opportunity allow.
10/10 - Xuất sắc
Hiroshi
Khách đi công tác
10/03/2024
Thích: Tiện nghi, dịch vụ, điều kiện & cơ sở vật chất nơi lưu trú
Dear Mr. Hiroshi,Thank you for your recent stay with us and for your very nice comments. I was delighted to learn that your recent stay with us was well looked after. I will be sure to let our team know that you appreciated the efforts. From all of us at SUPER HOTEL Candle, we do hope your travels have you well and we look forward to welcoming you back again soon, should the opportunity allow.
6/10 - Được
Tom, Westminster
13/02/2024
Tom
Lưu trú 1 đêm vào Tháng 2, 2024
Hotel Management trả lời vào 21/03/2024
Dear Mr. Tom,Thank you for taking the time to share your feedback about your stay. I apologize that your experience at SUPER HOTEL Candle did not meet your expectations. Please accept my sincerest apologies. At SUPER HOTEL Candle, we are committed to delivering an exceptional service experience to every guest, and your feedback is invaluable to us. Rest assured that we are taking appropriate measures to address the issue and prevent it from recurring in the future. We appreciate your candid comments and hope for the opportunity to better serve you in the near future.
10/10 - Xuất sắc
Matti
08/02/2024
Thích: Sạch sẽ, nhân viên & dịch vụ, điều kiện & cơ sở vật chất nơi lưu trú, tiện nghi phòng
Mukava hotelli, siisti, hyvä palvelu, pikku kauppa alakerrassa oli kiva yllätys. Ainut huono asia katu hotellin edessä, mahdoton liikenne päivä aikaan, muuta eihän se ole hotellin vika. Voin suositella.
Matti
Lưu trú 2 đêm vào Tháng 1, 2024
Hotel Management trả lời vào 09/02/2024
Dear Matti, Thank you very much for your nice comments and particularly for your kind feedback concerning our team's dedicated efforts. I will be sure to pass along your comments to them which I am sure will be most appreciated. From all of us at SUPER HOTEL Candle, thank you once again for sharing your experience with us and do trust your travels have you well and look forward to having the privilege to welcome you back in the near future, should the opportunity allow.
10/10 - Xuất sắc
Jeffrey L
Đi cùng gia đình
03/02/2024
Thích: Sạch sẽ, nhân viên & dịch vụ, điều kiện & cơ sở vật chất nơi lưu trú, tiện nghi phòng
Jeffrey L
Lưu trú 5 đêm vào Tháng 1, 2024
Hotel Management trả lời vào 03/02/2024
Dear Jeffrey L, Thank you for your recent stay with us and for your very nice comments. I was delighted to learn that your recent stay with us was well looked after. I will be sure to let our team know that you appreciated the efforts. From all of us at SUPER HOTEL Candle, we do hope your travels have you well and we look forward to welcoming you back again soon, should the opportunity allow.
8/10 - Tốt
Masako
Đi cùng gia đình và trẻ nhỏ
28/01/2024
Thích: Sạch sẽ, nhân viên & dịch vụ, tiện nghi, dịch vụ
Dear Mrs. Masako, Thank you for sharing your recent experience with us! I was absolutely thrilled to learn that, above all, our team was able to go above and beyond in ensuring your stay with us was well-looked after. I will be sharing your kind comments with them and which I am sure will be greatly appreciated. In the interim, I do very much hope your travels have you well and we look forward to having the privilege to welcome you in the near future, should the opportunity allow.
4/10 - Kém
David
27/01/2024
Không thích: Điều kiện & cơ sở vật chất nơi lưu trú
David
Lưu trú 8 đêm vào Tháng 1, 2024
Hotel Management trả lời vào 29/01/2024
Thank you for taking the time to share your feedback about your stay. I apologize that your experience at SUPER HOTEL Candle did not meet your expectations. Please accept my sincerest apologies. At SUPER HOTEL Candle, we are committed to delivering an exceptional service experience to every guest, and your feedback is invaluable to us. Rest assured that we are taking appropriate measures to address the issue and prevent it from recurring in the future. We appreciate your candid comments and hope for the opportunity to better serve you in the near future.
10/10 - Xuất sắc
Arvinder
19/01/2024
Thích: Sạch sẽ, nhân viên & dịch vụ, tiện nghi, dịch vụ, điều kiện & cơ sở vật chất nơi lưu trú
Great service and great staff , excellent customer service
Arvinder
Lưu trú 5 đêm vào Tháng 1, 2024
Hotel Management trả lời vào 19/01/2024
Dear Mr. Arvinder,Dear Valued Guest, Thank you for sharing your recent experience with us! I was absolutely thrilled to learn that, above all, our team was able to go above and beyond in ensuring your stay with us was well-looked after. I will be sharing your kind comments with them and which I am sure will be greatly appreciated. In the interim, I do very much hope your travels have you well and we look forward to having the privilege to welcome you in the near future, should the opportunity allow.
2/10 - Tồi
KENICHI
19/01/2024
KENICHI
Lưu trú 2 đêm vào Tháng 1, 2024
Hotel Management trả lời vào 29/01/2024
Thank you for taking the time to share your feedback about your stay. I apologize that your experience at SUPER HOTEL Candle did not meet your expectations. Please accept my sincerest apologies. At SUPER HOTEL Candle, we are committed to delivering an exceptional service experience to every guest, and your feedback is invaluable to us. Rest assured that we are taking appropriate measures to address the issue and prevent it from recurring in the future. We appreciate your candid comments and hope for the opportunity to better serve you in the near future.
10/10 - Xuất sắc
MANAMI
Đi cùng gia đình và trẻ nhỏ
08/01/2024
Thích: Sạch sẽ, nhân viên & dịch vụ, tiện nghi, dịch vụ, điều kiện & cơ sở vật chất nơi lưu trú
MANAMI
Lưu trú 2 đêm vào Tháng 1, 2024
Hotel Management trả lời vào 09/01/2024
Dear Mrs. Manami, Thank you very much for your nice comments and particularly for your kind feedback concerning our team's dedicated efforts. I will be sure to pass along your comments to them which I am sure will be most appreciated. From all of us at SUPER HOTEL Candle, thank you once again for sharing your experience with us and do trust your travels have you well and look forward to having the privilege to welcome you back in the near future, should the opportunity allow.
8/10 - Tốt
Adrian
Đi cùng gia đình
08/01/2024
Thích: Sạch sẽ, nhân viên & dịch vụ
Family suite was very spacious and facilities good. Clientele and services (food, language etc) appear to be aimed at Japanese and Korean visitors. Breakfast is standard buffet breakfast - good but not exceptional. Traffic is very heavy and location not very central but Grab was very efficient, cheap and quick to get around even in peak hour.
Adrian
Lưu trú 4 đêm vào Tháng 1, 2024
Hotel Management trả lời vào 09/01/2024
Dear Mr. Adrian, Thank you kindly for sharing your nice comments with us. I was delighted to learn that your recent stay with us was well looked after. I shall share your comments with our team, and particularly with Mr. Đạt, whom I am sure will be delighted to learn that their efforts did not go un-noticed and that you thoroughly enjoyed our hotel services and facilities. From all of us at SUPER HOTEL Candler, thank you again for your nice comments and look forward to having the privilege in the near future to welcome you back!
10/10 - Xuất sắc
SHUNSUKE
30/12/2023
SHUNSUKE
Lưu trú 3 đêm vào Tháng 12, 2023
Hotel Management trả lời vào 31/12/2023
Dear Valued Guest,Thank you very much for your nice comments and particularly for your kind feedback concerning our team's dedicated efforts. I will be sure to pass along your comments to them which I am sure will be most appreciated.From all of us at SUPER HOTEL Candle, thank you once again for sharing your experience with us and do trust your travels have you well and look forward to having the privilege to welcome you back in the near future, should the opportunity allow.Thank you and HAPPY NEW YEAR 2024!
8/10 - Tốt
Ole Hvas
29/12/2023
Ole Hvas
Lưu trú 1 đêm vào Tháng 12, 2023
Hotel Management trả lời vào 30/12/2023
Dear Mr. Ole Hvas,Thank you for sharing your recent experience with us! I was absolutely thrilled to learn that, above all, our team was able to go above and beyond in ensuring your stay with us was well-looked after. I will be sharing your kind comments with them and which I am sure will be greatly appreciated. In the interim, I do very much hope your travels have you well and we look forward to having the privilege to welcome you in the near future, should the opportunity allow.
6/10 - Được
masaru
28/12/2023
masaru
Hotel Management trả lời vào 19/01/2024
Dear Mr. Masaru,Thank you for sharing your experience with us. I was pleased to learn that you enjoyed your recent visit. I will be sure to pass along your nice comments to our team whom I am sure will greatly appreciate it, this is absolutely an inspiring reward to every single team member at our hotel. Once again, much appreciate your nice remarks and do look forward to having the privilege to welcome you in the not so distant future, should the opportunity permit.
10/10 - Xuất sắc
Takashi
Khách đi công tác
19/12/2023
Thích: Nhân viên & dịch vụ, tiện nghi, dịch vụ, điều kiện & cơ sở vật chất nơi lưu trú
良いホテルです
Takashi
Hotel Management trả lời vào 20/12/2023
Dear Mr. Takashi, Thank you very much for your nice comments and particularly for your kind feedback concerning our team's dedicated efforts. I will be sure to pass along your comments to them which I am sure will be most appreciated. From all of us at SUPER HOTEL Candle, thank you once again for sharing your experience with us and do trust your travels have you well and look forward to having the privilege to welcome you back in the near future, should the opportunity allow.
10/10 - Xuất sắc
Fujimura
15/12/2023
Fujimura
Lưu trú 2 đêm vào Tháng 11, 2023
Hotel Management trả lời vào 20/12/2023
Dear Mr. Fujimura, Thank you for sharing your recent experience with us! I was absolutely thrilled to learn that, above all, our team was able to go above and beyond in ensuring your stay with us was well-looked after. I will be sharing your kind comments with them and which I am sure will be greatly appreciated. In the interim, I do very much hope your travels have you well and we look forward to having the privilege to welcome you in the near future, should the opportunity allow.
10/10 - Xuất sắc
KEN
11/12/2023
KEN
Lưu trú 4 đêm vào Tháng 12, 2023
Hotel Management trả lời vào 12/12/2023
Dear Valued Guest,Thank you for sharing your recent experience with us! I was absolutely thrilled to learn that, above all, our team was able to go above and beyond in ensuring your stay with us was well-looked after. I will be sharing your kind comments with them and which I am sure will be greatly appreciated. In the interim, I do very much hope your travels have you well and we look forward to having the privilege to welcome you in the near future, should the opportunity allow.
10/10 - Xuất sắc
Yong
Đi theo nhóm
30/11/2023
Thích: Sạch sẽ, nhân viên & dịch vụ, tiện nghi, dịch vụ, điều kiện & cơ sở vật chất nơi lưu trú
There is sauna and pool. Bidet and good mattress
Yong
Lưu trú 3 đêm vào Tháng 11, 2023
Hotel Management trả lời vào 30/11/2023
Dear Valued Guest, Thank you for sharing your experience with us. I was pleased to learn that you enjoyed your recent visit. I will be sure to pass along your nice comments to our team whom I am sure will greatly appreciate it, this is absolutely an inspiring reward to every single team member at our hotel. Once again, much appreciate your nice remarks and do look forward to having the privilege to welcome you in the not so distant future, should the opportunity permit.
10/10 - Xuất sắc
Kento
Khách đi công tác
26/11/2023
Thích: Sạch sẽ, nhân viên & dịch vụ, tiện nghi, dịch vụ, điều kiện & cơ sở vật chất nơi lưu trú
総合的に良かったです。
Kento
Lưu trú 2 đêm vào Tháng 11, 2023
Hotel Management trả lời vào 29/11/2023
Dear Mr. Kento,Thank you for sharing your experience with us. I was pleased to learn that you enjoyed your recent visit. I will be sure to pass along your nice comments to our team whom I am sure will greatly appreciate it, this is absolutely an inspiring reward to every single team member at our hotel. Once again, much appreciate your nice remarks and do look forward to having the privilege to welcome you in the not so distant future, should the opportunity permit.
10/10 - Xuất sắc
HIROSHI, CHIGASAKISHI
26/11/2023
Thích: Sạch sẽ, nhân viên & dịch vụ, tiện nghi, dịch vụ, điều kiện & cơ sở vật chất nơi lưu trú
nice
HIROSHI
Lưu trú 2 đêm vào Tháng 11, 2023
Hotel Management trả lời vào 12/12/2023
Dear Mr. HIROSHI,Thank you for sharing your recent experience with us! I was absolutely thrilled to learn that, above all, our team was able to go above and beyond in ensuring your stay with us was well-looked after. I will be sharing your kind comments with them and which I am sure will be greatly appreciated. In the interim, I do very much hope your travels have you well and we look forward to having the privilege to welcome you in the near future, should the opportunity allow.
10/10 - Xuất sắc
Francesco
26/11/2023
Thích: Sạch sẽ, nhân viên & dịch vụ, tiện nghi, dịch vụ, điều kiện & cơ sở vật chất nơi lưu trú
Francesco
Lưu trú 3 đêm vào Tháng 11, 2023
Hotel Management trả lời vào 20/12/2023
Dear Mr. Francesco, Thank you very much for your nice comments and particularly for your kind feedback concerning our team's dedicated efforts. I will be sure to pass along your comments to them which I am sure will be most appreciated. From all of us at SUPER HOTEL Candle, thank you once again for sharing your experience with us and do trust your travels have you well and look forward to having the privilege to welcome you back in the near future, should the opportunity allow.
10/10 - Xuất sắc
Daisuke
26/11/2023
Thích: Sạch sẽ, nhân viên & dịch vụ, tiện nghi, dịch vụ
Dear Mr. Daisuke,Thank you very much for your nice comments and particularly for your kind feedback concerning our team's dedicated efforts. I will be sure to pass along your comments to them which I am sure will be most appreciated. From all of us at SUPER HOTEL Candle, thank you once again for sharing your experience with us and do trust your travels have you well and look forward to having the privilege to welcome you back in the near future, should the opportunity allow.
10/10 - Xuất sắc
Francesco
Khách đi công tác
26/11/2023
Thích: Sạch sẽ, nhân viên & dịch vụ, tiện nghi, dịch vụ, điều kiện & cơ sở vật chất nơi lưu trú
Super Hotel Candle is a 4 star hotel that strives to provide a 5 star service. Rooms are spacious and comfortable, food is good and with plenty to choose from even for a picky eater like myself, and personnel will try to satisfy any request. Third time in this hotel and for the first time i had a massage, too bad i haven't had more of them, extremely relaxing. I will come back for sure and i recommend this hotel for short and long stays.
Francesco
Lưu trú 1 đêm vào Tháng 11, 2023
Hotel Management trả lời vào 29/11/2023
Dear Mr. Francesco,Thank you for sharing your recent experience with us! I was absolutely thrilled to learn that, above all, our team was able to go above and beyond in ensuring your stay with us was well-looked after. I will be sharing your kind comments with them and which I am sure will be greatly appreciated. In the interim, I do very much hope your travels have you well and we look forward to having the privilege to welcome you in the near future, should the opportunity allow.
10/10 - Xuất sắc
Francesco
24/11/2023
Francesco
Lưu trú 1 đêm vào Tháng 11, 2023
Hotel Management trả lời vào 20/12/2023
Dear Mr. Francesco, Thank you for sharing your stay experience at our hotel. We always strive to provide the best service to our guests, and we sincerely apologize for any shortcomings during your stay. On behalf of SUPER HOTEL Candle, we take this feedback seriously and will conduct a thorough review with the relevant departments to prevent similar occurrences and enhance the overall guest experience at our hotel. We hope to have the opportunity to welcome you back to our hotel in the future, where you can experience the improvements in our services.
10/10 - Xuất sắc
NGOC-LIEN
20/11/2023
Thích: Nhân viên & dịch vụ, điều kiện & cơ sở vật chất nơi lưu trú
Hotel Is very nice and the staff is excellent.. The breakfasyis great and offer lots of choice.
The area is easy access (by car) to many nice shopping areas. But Hanoi is crowded , cannot escape that!
NGOC-LIEN
Lưu trú 3 đêm vào Tháng 11, 2023
Hotel Management trả lời vào 23/11/2023
Dear Mrs. Lien,Thank you for your recent stay with us and for your very nice comments. I was delighted to learn that your recent stay with us was well looked after. I will be sure to let our team know that you appreciated the efforts. From all of us at SUPER HOTEL Candle, we do hope your travels have you well and we look forward to welcoming you back again soon, should the opportunity allow.
8/10 - Tốt
MASATO
17/11/2023
Thích: Sạch sẽ, nhân viên & dịch vụ
MASATO
Lưu trú 2 đêm vào Tháng 11, 2023
Hotel Management trả lời vào 20/11/2023
Dear Mr. Masato,Thank you very much for your nice comments and particularly for your kind feedback concerning our team's dedicated efforts. I will be sure to pass along your comments to them which I am sure will be most appreciated. From all of us at SUPER HOTEL Candle, thank you once again for sharing your experience with us and do trust your travels have you well and look forward to having the privilege to welcome you back in the near future, should the opportunity allow.
10/10 - Xuất sắc
Takashi
17/11/2023
Thích: Sạch sẽ, nhân viên & dịch vụ, tiện nghi, dịch vụ
ホテルスタッフが皆親切で対応が良いです。
Takashi
Hotel Management trả lời vào 17/11/2023
Dear Mr. Takashi,Thank you very much for your nice comments and particularly for your kind feedback concerning our team's dedicated efforts. I will be sure to pass along your comments to them which I am sure will be most appreciated. From all of us at SUPER HOTEL Candle, thank you once again for sharing your experience with us and do trust your travels have you well and look forward to having the privilege to welcome you back in the near future, should the opportunity allow.
10/10 - Xuất sắc
Takashi
17/11/2023
Thích: Sạch sẽ, nhân viên & dịch vụ, tiện nghi, dịch vụ, điều kiện & cơ sở vật chất nơi lưu trú
ホテル従業員の対応が素晴らしいホテルです
Takashi
Lưu trú 1 đêm vào Tháng 11, 2023
Hotel Management trả lời vào 17/11/2023
Dear Mr. Takashi,Thank you for sharing your recent experience with us! I was absolutely thrilled to learn that, above all, our team was able to go above and beyond in ensuring your stay with us was well-looked after. I will be sharing your kind comments with them and which I am sure will be greatly appreciated. In the interim, I do very much hope your travels have you well and we look forward to having the privilege to welcome you in the near future, should the opportunity allow.
10/10 - Xuất sắc
Takashi
17/11/2023
Thích: Sạch sẽ, nhân viên & dịch vụ, tiện nghi, dịch vụ, điều kiện & cơ sở vật chất nơi lưu trú
良いホテルです
Takashi
Hotel Management trả lời vào 17/11/2023
Dear Mr. Takashi,Thank you very much for your nice comments and particularly for your kind feedback concerning our team's dedicated efforts. I will be sure to pass along your comments to them which I am sure will be most appreciated. From all of us at SUPER HOTEL Candle, thank you once again for sharing your experience with us and do trust your travels have you well and look forward to having the privilege to welcome you back in the near future, should the opportunity allow.
10/10 - Xuất sắc
Takashi
17/11/2023
Thích: Sạch sẽ, nhân viên & dịch vụ, tiện nghi, dịch vụ, điều kiện & cơ sở vật chất nơi lưu trú
素晴らしいホテルです
Takashi
Lưu trú 2 đêm vào Tháng 11, 2023
Hotel Management trả lời vào 17/11/2023
Dear Mr. Takashi,Thank you for sharing your recent experience with us! I was absolutely thrilled to learn that, above all, our team was able to go above and beyond in ensuring your stay with us was well-looked after. I will be sharing your kind comments with them and which I am sure will be greatly appreciated. In the interim, I do very much hope your travels have you well and we look forward to having the privilege to welcome you in the near future, should the opportunity allow.
10/10 - Xuất sắc
Paal Fredrik
16/11/2023
Paal Fredrik
Lưu trú 3 đêm vào Tháng 11, 2023
Hotel Management trả lời vào 20/11/2023
Dear Paal Fredrik,Thank you for sharing your recent experience with us! I was absolutely thrilled to learn that, above all, our team was able to go above and beyond in ensuring your stay with us was well-looked after. I will be sharing your kind comments with them and which I am sure will be greatly appreciated. In the interim, I do very much hope your travels have you well and we look forward to having the privilege to welcome you in the near future, should the opportunity allow.
10/10 - Xuất sắc
Stephen
31/10/2023
Thích: Sạch sẽ, nhân viên & dịch vụ, điều kiện & cơ sở vật chất nơi lưu trú
Room was great and spacious. Breakfast buffet was average
Stephen
Lưu trú 2 đêm vào Tháng 10, 2023
Hotel Management trả lời vào 01/11/2023
Dear Mr. Stephen.Thank you for sharing your recent experience with us! I was absolutely thrilled to learn that, above all, our team was able to go above and beyond in ensuring your stay with us was well-looked after. I will be sharing your kind comments with them and which I am sure will be greatly appreciated. In the interim, I do very much hope your travels have you well and we look forward to having the privilege to welcome you in the near future, should the opportunity allow.
10/10 - Xuất sắc
TAKUO
Khách đi công tác
26/10/2023
Thích: Sạch sẽ, nhân viên & dịch vụ, điều kiện & cơ sở vật chất nơi lưu trú, tiện nghi phòng
TAKUO
Lưu trú 2 đêm vào Tháng 10, 2023
Hotel Management trả lời vào 27/10/2023
Dear Mr. Takuo, Thank you for sharing your recent experience with us! I was absolutely thrilled to learn that, above all, our team was able to go above and beyond in ensuring your stay with us was well-looked after. I will be sharing your kind comments with them and which I am sure will be greatly appreciated. In the interim, I do very much hope your travels have you well and we look forward to having the privilege to welcome you in the near future, should the opportunity allow.
10/10 - Xuất sắc
Takashi
25/10/2023
Thích: Sạch sẽ, nhân viên & dịch vụ, tiện nghi, dịch vụ, điều kiện & cơ sở vật chất nơi lưu trú
カードキーが1枚しかもらえないのが不便
Takashi
Lưu trú 1 đêm vào Tháng 10, 2023
Hotel Management trả lời vào 25/10/2023
Dear Mr. Takashi,Thank you for sharing your experience with us. I was pleased to learn that you enjoyed your recent visit. I will be sure to pass along your nice comments to our team whom I am sure will greatly appreciate it, this is absolutely an inspiring reward to every single team member at our hotel. Once again, much appreciate your nice remarks and do look forward to having the privilege to welcome you in the not so distant future, should the opportunity permit.
8/10 - Tốt
Hiroshi
Đi theo nhóm
09/10/2023
Thích: Sạch sẽ, nhân viên & dịch vụ
部屋をアパートメントタイプにアップグレードになっていて良かった
Hiroshi
Lưu trú 3 đêm vào Tháng 10, 2023
Hotel Management trả lời vào 09/10/2023
Dear Mr. Hiroshi,Thank you for sharing your recent experience with us! I was absolutely thrilled to learn that, above all, our team was able to go above and beyond in ensuring your stay with us was well-looked after. I will be sharing your kind comments with them and which I am sure will be greatly appreciated. In the interim, I do very much hope your travels have you well and we look forward to having the privilege to welcome you in the near future, should the opportunity allow.
10/10 - Xuất sắc
Precilla
Đi cùng gia đình
07/10/2023
Thích: Sạch sẽ, nhân viên & dịch vụ, điều kiện & cơ sở vật chất nơi lưu trú, tiện nghi phòng
Pleasant
Comfortable stay. Rooms large and spacious and staff very courteous.
Very nice experience overall.
Precilla
Lưu trú 3 đêm vào Tháng 9, 2023
Hotel Management trả lời vào 09/10/2023
Dear Mrs. Precilla and Family,Thank you for sharing your experience with us. I was pleased to learn that you enjoyed your recent visit. I will be sure to pass along your nice comments to our team whom I am sure will greatly appreciate it, this is absolutely an inspiring reward to every single team member at our hotel. Once again, much appreciate your nice remarks and do look forward to having the privilege to welcome you in the not so distant future, should the opportunity permit.
8/10 - Tốt
Tam
27/09/2023
Thích: Sạch sẽ, nhân viên & dịch vụ, điều kiện & cơ sở vật chất nơi lưu trú, tiện nghi phòng
Tam
Lưu trú 1 đêm vào Tháng 9, 2023
Hotel Management trả lời vào 28/09/2023
Dear Valued Guest,Thank you very much for your nice comments and particularly for your kind feedback concerning our team's dedicated efforts. I will be sure to pass along your comments to them which I am sure will be most appreciated. From all of us at SUPER HOTEL Candle, thank you once again for sharing your experience with us and do trust your travels have you well and look forward to having the privilege to welcome you back in the near future, should the opportunity allow.