Thank you very much for your kind review. We are so proud of being your accommodation in Hanoi. If we can be your address again next time you are in Hanoi, please send us an email. We’ll be sure to save a room for you ! Kind regards, Hanoi Church Vision Hotel Team.

Dea Erika First and foremost, I sincerely apologize for the unpleasant experience you encountered during your stay at our hotel. We are deeply sorry that the condition of your room did not meet your expectations and caused you such inconvenience. We have undertaken a thorough renovation of our rooms, ensuring they are clean, modern, and comfortable for our guests. The air conditioners have been serviced or replaced, the furniture has been updated, and we have improved the variety and quality of our TV channels.Additionally, we have addressed the unprofessional behavior of our staff. In some cases, we have made staffing changes to better align with our commitment to excellent service.Once again, we deeply apologize for the inconvenience you faced and appreciate your feedback. We hope to have the opportunity to welcome you back and provide you with a significantly improved experience.Sincerely,Anna Hotel Manager

Dear Kenneth We sincerely apologize for the inconvenience you experienced during your stay at our hotel. We understand that the location being in the midst of the Old Quarter might pose some difficulty in finding. We suggest using Google Maps for easier navigation, as our hotel is located next to the Big Church.Please note that our hotel is currently undergoing a change in ownership, hence the name might have changed by the time you arrived. We completed to finalize this transition and improve our guests' experience.Regarding breakfast, we apologize for falling short of your expectations. Due to our cook sick and quit his job on the day, we had to redirect you to another restaurant within our network to best accommodate you.We truly appreciate your patience and understanding, and we are committed to doing our utmost to improve and provide the best service to all our guests. We look forward to serving you again and give you a compensation in next time Best regards,Anna Duong Manager

Dear [Customer's Name],Thank you very much for your wonderful review of our hotel! We are delighted to hear that you had such a great experience with us and that you appreciated our services.We look forward to welcoming you back to our hotel again soon. If you have any requests or feedback, please do not hesitate to let us know. We are always ready to listen and serve you to the best of our ability.Wishing you a wonderful day and looking forward to seeing you again at our hotel!Warm regards,Hotel Manager

Thanks for your great Review !Hope to see you next time

Dear Nisal Thank you very much for your wonderful review of our hotel! We are delighted to hear that you had such a great experience with us and that you appreciated our services.Wishing you a wonderful day and looking forward to seeing you again at our hotel!Warm regards,Hotel Manager

Dear our value guest We deeply apologize for the disappointing experience at Hanoi Vision Boutique Hotel. We understand your concerns regarding the room transfer, quality, and breakfast issues. Rest assured, we are taking steps to address these issues promptly. We've conducted maintenance to eliminate any unpleasant odors in the rooms and have relocated you to a more suitable accommodation. Additionally, improvements have been made to enhance the breakfast experience. Your feedback is invaluable, and we're committed to ensuring a better stay should you choose to return."

Dear Mikkel Thank you very much for your wonderful review of our hotel! We are delighted to hear that you had such a great experience with us and that you appreciated our services.Wishing you a wonderful day and looking forward to seeing you again at our hotel!Warm regards,Hotel Manager

親愛なるhiroyuki 当ホテルに対する素晴らしいレビューをいただきまして誠にありがとうございます。 私たちと素晴らしい経験をしていただき、私たちのサービスを高く評価していただいたことを嬉しく思います。素晴らしい一日をお過ごしください。また当ホテルでお会いできるのを楽しみにしています。敬具、ホテルマネージャー

親愛なるTakahisa 当ホテルに対する素晴らしいレビューをいただきまして誠にありがとうございます。 私たちと素晴らしい経験をしていただき、私たちのサービスを高く評価していただいたことを嬉しく思います。素晴らしい一日をお過ごしください。また当ホテルでお会いできるのを楽しみにしています。敬具、ホテルマネージャー

Dear Gulraj Thank you for reaching out and sharing your perspective with us. Firstly, we sincerely apologize for any dissatisfaction you may have experienced regarding our refund policy.We understand that there are unforeseen circumstances that may prevent guests from arriving and staying at the hotel as planned. However, our policy clearly states that refunds are only applicable when guests provide advance notice within a specified timeframe prior to the arrival date.Providing advance notice not only allows us to rearrange the hotel's schedule but also enables us to deliver the best possible service to all our guests. This is essential for maintaining the quality of our services and amenities.We hope for your understanding regarding our policy, and we look forward to the opportunity to serve you in the future.Best regards,Hotel Manager

Dear Emma Thank you very much for your wonderful review of our hotel! We are delighted to hear that you had such a great experience with us and that you appreciated our services.Wishing you a wonderful day and looking forward to seeing you again at our hotel!Warm regards,Hotel Manager

Dear RyanThank you for reaching out and sharing your perspective with us. Firstly, we sincerely apologize for any dissatisfaction you may have experienced regarding our refund policy.We understand that there are unforeseen circumstances that may prevent guests from arriving and staying at the hotel as planned. However, our policy clearly states that refunds are only applicable when guests provide advance notice within a specified timeframe prior to the arrival date.Providing advance notice not only allows us to rearrange the hotel's schedule but also enables us to deliver the best possible service to all our guests. This is essential for maintaining the quality of our services and amenities.We hope for your understanding regarding our policy, and we look forward to the opportunity to serve you in the future.Best regards,Hotel Manager

Dear Gina Thank you very much for your wonderful review of our hotel! We are delighted to hear that you had such a great experience with us and that you appreciated our services.Wishing you a wonderful day and looking forward to seeing you again at our hotel!Warm regards,Hotel Manager

Dear HIRONOBU Thank you very much for your wonderful review of our hotel! We are delighted to hear that you had such a great experience with us and that you appreciated our services.Wishing you a wonderful day and looking forward to seeing you again at our hotel!Warm regards,Hotel Manager

Dear LisaThank you very much for your wonderful review of our hotel! We are delighted to hear that you had such a great experience with us and that you appreciated our services.Wishing you a wonderful day and looking forward to seeing you again at our hotel!Warm regards,Hotel Manager

thank you for choosing our hotel to stay, hope you have more happiness on your next jouney!!

We are very sorry for your unsatisfactory experience. We will learn and improve our facilities and services. Thank you so much for choosing our hotel to stay!!!!

Thank you so much for choosing our hotel to stay, hope you have more hapiness on your jouney!! :)))))

Thank you for choosing our hotel to stay, sorry if there are any convenience we will improve it day by day. hope you have more happiness on your journey!

Sorry for your unsatisfied experience!We will recep and improve the quality, thank you for booking with our hotel!

Thank you for your feedback about my hotel. hope you more happiness on your joerney!

Thank you for your feedback about my hotel, if you have any dissatisfaction about my hotel, please contact to me, your comments will help us improve our service and quality. better than in the future. Thank & Best regard

もし私のホテルの位置がわかりにくいと感じたら、私のホテルにお越しの際はお電話して、タクシーの停留所の位置についてご相談ください。受付係がお迎えに上がります。thank your feeback

Dear Shannon Thank you so much for your great reviewThis is a biggest gift for us after Covid 19 Epidemic. Your good comment help us re start our business better and better. Hope you have a great trip in Vietnam !