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"Had a lovely stay at this hotel the room was spotless and staff were great, breakfast was also very good as much as you could eat and all fresh and hot. The facilities are also great, pool was warm and we made good use of the sauna and jacuzzi all our towels were provided fresh and clean, however I couldn't find a working locker in the changing rooms and another customer told me that was a common issue. We booked two evenings at the waterside restaurant which is part of the hotel but a separate building, the first evening we had crispy chilli chicken and although very pleasant we felt the portions were very small however on our second visit we had the beef burger with fries and we can definitely recommend it very tasty and more than enough to fill a hungry traveller. Unfortunately on a down side the furniture let it down there were stained chairs throughout the restaurant and that was a shame it lowered the experience of our evening. Also unfortunately we were surprised to find it was card only payments but after a little negotiation we managed to pay by cash although we were told we could not have any change from our bill and that's worth remembering if you like us wanted to pay the old fashioned way."

"Hotel was in an excellent location for our 2 nights away. Staff were extremely helpful and breakfast was more than ample. Room was spotlessly clean as was the hotel - various areas in need of a coat of paint esp noticed the windows in the room with a couple of cracked panes of glass "

"Great staff. No elevator so be prepared for a walk up (not unusual in the UK) Lovely bar/pub and also restaurant - rooms great and the spa lotions, shampoo , conditioner were the best I have ever had in a hotel (A.Hall...maybe offer for us to buy those at the front desk on check out ?? : - ) "

"Shower awful. Too hot or too cold and a dribble. Avoid room 301. The door outside opens all night and sounds like someone is coming into your room. Otherwise, fine. "

"Friendly staff"

"Yes"

"Housekeeping were excellent. Thank you"

"Lovely lady checked me in"

"Reception staff very welcoming. Hotel very old and carpets very threadbear in halls and stairs. Bathroom had stain on flooring and there was mildew on bath/shower mat. No plugs by bedside . Mattress very lumpy "