4/10 - Kém
Dennis
28/11/2025
Thích: Sạch sẽ, tiện nghi, dịch vụ, điều kiện & cơ sở vật chất nơi lưu trú
Unfortunately my experience at the hotel wasn’t what I expected considered the high price I paid for my room.
The fire alarm ( false alarm ) went off and woke everyone up at 2:40am while we were slept and asked everyone to evacuate through the stairs . One of the employees mentioned happened before ( also false alarm ). That’s something unacceptable !. ( fire department/fire trucks never showed up to double check the situation, very unsafe in case is a real emergency )
Then in the early hours we heard above us some kind of remodeling going on, loud and annoying.The sounds travels easily between rooms so is possible heard what’s going on next to each others. Parking is only outdoors… other casinos with less charge for the rooms offers indoors parking and quieter rooms.
Only positive side of the whole mess at Hard Rock Casino was the great attention of the stuff, so well presented, very professional and helpful. Place is very clean, well attended and restaurants fantastic.
Will go back but never stay.
Dennis
Lưu trú 1 đêm vào Tháng 11, 2025
