Khách sạn Hardy

"This was an amazing hotel full of games and all sorts of fun for the kids like mini golf and go carts. It is very conveniently placed with short travel distance to good food, shops while not being to far from all of the parks or Des Moines bike and nature trails. The staff was amazing and very helpfull. At one point there was some trouble with them and Expedia but they were all over it. They fixed everything and told me not to worrie about it. The breakfast was good and fresh. I personally...

"Sarah and Andy were extremely helpful worth organizing all nine of my rooms!"

"Great value, clean and modern room. I'd stay there again anytime"

"Clean staff air condition"

"Very good breakfast options."

"The room was clean and staff was helpful. There were lots of amenities that were available to make the stay convenient. The only reason I gave a 4 star on maintained is that the sink in my room was slow to drain and needed to be addressed. I felt this is something the cleaning staff should have realized when they cleaned the room since it was quite evident and should have been taken care of. I did however report it to the main desk, just incase they were unaware. Everything was wonderful!"

"Clean and quiet"

"Yes"

"Good parking everything was clean desk help was polite and helpful."

"The pool was freezing and the hot tub was bathwater warm. We let the kids swim in the hot tub because the pool was too cold. The staff was friendly but hard to get a hold of. At one point in time, I stood with my one year old in front of the front desk for about six minutes, while the person running it stood outside and talked with other employees."

"Good"

"The room was filthy. Is it really that hard to wipe down dirty areas of the walls, the corners of the floors and behind and under the bed? Or cleaning underneath the shelves in the shower. Come on Baymont, do better! Make sure the people you're hiring to clean, actually know how to clean!"

"Fleas! I was there an hour. I was covered in flea bites. I just wanted a couple days to rest before I have a baby. The manager was hostile. He did not issue a refund, even though I checked out almost immediately. One of the staff was concerned about my staying there because it’s such an unsafe motel. They were talking about how to keep people breaking into my room to hurt me. A dog was barking loudly… I can’t imagine what it’s like to be in this place for more than an hour."

"Staff was very nice and accommodating. The building needs major updating. Doors are heavy and stick in place. Carpeting in rooms should be replaced with laminate for health reasons. In the room where we stayed, the toilet seat was loose and slid every time we sat. The refrigerator door didn’t close, so it was useless, and electrical outlets didn’t adequately hold a plug. Although the bathroom was probably clean, it “felt” dirty because it was so outdated - sealant strips along the bathtub to...

"We had an issue within our group of a missing reservation for Friday, June 12 that could not be resolved. No elevator was a bit of an issue as we are all 75 or older. Property was nice and very grateful that i"

"Everything was Awesome!. We will definitely be back. "

"Although the room was clean and the bed was comfortable, the staff acted as if they had never checked anyone in before, went down twice to eat breakfast,the first time at 6:15 and it wasn’t even open yet, no one around! The second time was at 7:15 and they were open but all that was available was coffee! Went back to the room packed up and went back down to check out and no one was at the desk. Found them outside smoking cigarettes! We stay at Super 8 quite a bit, and this was by far the worst...