8/10 - Tốt
Wioletta
Đi cùng gia đình, Đi cùng gia đình và trẻ nhỏ
31/07/2025
Thích: Nhân viên & dịch vụ
Không thích: Tiện nghi, dịch vụ
I loved the staff whether it was day or night everyone was friendly and happy to help! I was disappointed that when I called a few days before to make sure my room was a good size I was told no worries i can upgrade my room if I found it to be too small. Well I found it not to be the size that expedia said it was instead it was a lot lot smaller. When I went to front desk I was told they were booked completely so I could not upgrade so that was a lie! My room had only one working burner so cooking made it very difficult, the dishwasher was old and out of its place. There is no oven so one burner or the microwave. The kitchen was soo small that two people cannot fit. It amazed me that it stated my room was 750 sq feet and I had just left a hotel in New York that was 650 sq feet and this one was no where near what is being told to customers at expedia. The bathroom has mold or just a lot of black that needs to be dealt with. The sink to brush your teeth or wash your face is for kids not grown adults. I would say that for the money the hotel is not worth it. The only pleasant thing I found was that the pool was open late and early and the staff were so friendly and inviting. I was truly disappointed with my room!!!!
Wioletta
Lưu trú 3 đêm vào Tháng 7, 2025