Khách sạn Hausen am Albis

"The place was wonderful, right next to beautiful Lake Lucerne. And the complimentary breakfast buffet was amazing!"

"The room was spacious and the bed was large and comfortable. The hotel location was also very convenient. However, the housekeeping could be improved. I only found out that the body wash had run out when I was taking a shower. There was also no absorbent bath mat provided in the bathroom, which made it inconvenient after showering. The hair dryer looked quite dirty, so I did not feel comfortable using it. The room also felt a little dusty overall. The soundproofing was average, but I...

"Nice hotel. Nice restaurant. Would definitely stay again."

"Deplorable air conditioning. It does not allow better control. It blows a small stream of air, with very poorly level of cooling. Not what one would expect from a Swiss facility."

"Stay was not pleasant! The air conditioner didn’t work in the room! I could not sleep as Room was hot and apparently the hotel is aware of it and has fans that they supply to guests. Unfortunately I didn’t get one as all the fans were already distributed. Instead of fans they should get the air conditioning fixed. The coffee maker in the room didn’t work either! The host came to the room to check on the air conditioning but couldn’t do much!"

"Todo excelente"

"The room was disgusting. The bedding, floors, desk, chairs were dirty, spotted, and there was a dirty glass left in the bathroom. We were not offered our free drink vouchers so I went to the desk to ask and once I got them they bar wouldn’t honor them. They hotel advertised breakfast with the room but after it it booked you find out it is not included. The hotel will not tell guy where the bus or train station is located. Horrible place to stay!"

"Clean room"

"Convenient to airport. Pleasant staff. Only issue was poor AC. Not sufficient."

"Everything"

"The temperature control was lacking. It was very hot."

"The hotel was close to the airport, and the shuttle to and from the airport was helpful. The rooms did not look at all like the pictures on the website and wasn’t worth the value for what you pay to stay there. We had 3 different rooms because the rooms were not clean enough to meet standard expectations. The manager was kind and helpful, and we appreciated her customer care for the concerns we shared."

"Excellent breakfast and views. Charming area. Very popular. Parking was convenient. I stopped for a work trip but would go again for personal"

"Not enough amenities. The room doesn't get cold enough for the summer."

"The lobby looked nice and maintained but the rooms are very outdated and honestly a little run down. There is peeling drywall, holes in paintings, dirty fabric and carpet. The bed itself seemed clean, staff were great and junior suite views were amazing! The rating is for these mainly. I only stayed 1 night, but if I were staying longer I would have some regret. I wouldn't book again."

"Staff was great"

"The hallways has a not very nice scent but clean. There is construction right next to the hotel"

"Very nice hotel in center of old Luzern. Highly recommended."

"Great view"

"Location is right across from the train and bus station. Room is clean and modern."