Khách sạn Heestert

"Room amenities were not 4 star. No USB ports, no kettle, warm fridge, safe that didn't open, bedside wall light front plate fell off, no instructions on how to operate anything, no information about breakfast/dinner menus, bed sheets do not fit the bed. Room was clean, bathroom was very nice, hairdryer included. Staff pleasant and mostly helpful. Restaurant did not make a good impression at dinner. Slow service, wrong order after long wait followed by another long wait for the correct...

"We staying in the XXL which came with 2 double beds and 1 double sofa bed. The 2 double beds and sofa bed we're separated by a wall and sliding door. The room was a good size and the bathroom clean. The walk in shower was excellent. The air con was good in the main room (sofa bed) but we found the separate room (2 double beds) was quite warm because of the heatwave. The beds were comfy. There was plenty of parking spaces and the hotel looked great. The staff were friendly and helpful. The on...

"Beautiful hotel, really good location! Close walk from Stade!"

"Attention danger ! Hôtel bien situé et bon rapport qualité prix mais parking non sécurisé. Ma voiture a été volée dans la nuit alors qu’elle était garée sur le parking à 50m de la réception. La direction reconnaît avoir chaque semaine 3 faits de casse ou vol de véhicule. A fuir. Privilégiez un hôtel avec parking sécurisé."

"Wij hadden 3 kamers naast elkaar. Dat was top maar we zaten in een gedeelte wat nog niet af was ofzo. Betonnen muren en rook niet heel fris op de gang. Kamer verder wel in orde."

"Chambre très propre, confortable et petit déjeuner copieux"

"I had a wonderful stay at the Residence Inn by Marriott Lille. The hotel's location is outstanding, just a short walk from the train stations, shopping center, restaurants, and the beautiful old town, making it perfect for exploring Lille."

"Excellent location in the centre of Kortrijk. Its a pity there is no kettle or coffee machine in the room, only a fridge with free water."

"Lekker uitgebreid ontbijtbuffet. Vers. Vriendelijk en leuk personeel. Fantastische accomodatie en zaal. Mooi interieur en ´warm´ hotel. Grote parking. ( trouwfeest) De catering was echt top presentatie en kwaliteit. Heel goed georganiseerd! Toppie....."

"a beautiful room and bathroom ... clean, simple and practical .. a chair and desk area in room coffee / tea easy parking"

"Nice hotel in the heart of the city. Access to the parking could be tricky if you have a large véhicule."

"Zeer goed hotel, zeer vriendelijk personeel. Goed restaurant"

"Inchecken is een drama wanneer je geen half uur wilt wachten"

"This is our second stay here. We will definitely return!"

"When I requested a reservation change, the customer service was not very helpful. Eventually, my follow-up inquiries were ignored, leaving me with the impression of a cold and uncaring attitude."

"The room was pretty spacious for a 3 bed. The location convenient for those who want to access Tourcoing city centre. If you want to keep your budget low compared to Lille’s prices you can pick it up and commute by metro or tram to Lille city centre, approx 30-35mins ride. We didn’t experience hotels breakfast. "

"Séjour catastrophique de 3 nuits (samedi-mardi) pour un couple avec enfant, chambre 115. Dès l'arrivée, lavabo bouché signalé à 14h à l'accueil, sans intervention. À 18h, nouveau signalement : une fuite d'eau au plafond de la réception était visible (seaux et serviettes au sol). L'agent, seul en poste, dit ne pas pouvoir intervenir immédiatement mais promet de régler le problème. À notre retour à 2h du matin, le lavabo était toujours bouché. Autres soucis dans cette chambre : salle de bains...

"2 stars at best.."

"4th time we come to this hotel and all was perfect as always."

"Comfy beds and good standard of rooms. Staff friendly and helpful. Decent breakfast! Annoying to have to get your room key card revalidated everyday if your staying more than one night."