Khách sạn Heinzenhausen

"Sehr nettes Personal und gutes Essen. Zimmer und Hotel sind etwas in die Jahre gekommen. "

"Venlig personale, rent og stille værelse god mad"

"Great place to stay! Spa was great! Hotel staff was incredible. Breakfast was also very good! Would stay again."

"Enttäuschend – Anspruch und Realität klaffen weit auseinander. Das Spa wird als Herzstück des Hotels beworben, ist jedoch kalt, wenig einladend und nicht sauber. Hinzu kommt, dass ständig irgendetwas nicht funktioniert oder geschlossen ist. Auch die Zimmer überzeugen nicht. Das Personal wirkt sowohl im Spa als auch im Restaurant unqualifiziert, unkoordiniert und schlecht abgestimmt. Insgesamt wird der Anspruch eines hochwertigen Wellnesshotels meiner Erfahrung nach in keiner Weise erfüllt."

"Check-in was confusing and daunting. When I arrived in early evening, the front door was locked and the desk area was completely dark. Eventually, we went around back to look for humans, and some guests were playing ping pong and said the lady had been seen around earlier. The back door was open, though this added a flight of stairs to haul luggage up. Once inside, the dark desk had an un-labeled envelope on it and some signage in german indicating some numbers to call for help. One rang the...

"Super Hotel! Ich war wirklich ein sehr schön. Kann ich nur empfehlen."

"Uns hat es gut gefallen. Wir kommen gerne wieder."

"Excellent value for the price. Pleasantly surprised our suite had A/C. Very charming hotel with great courtyard for breakfast/dinner. Didn’t get to use sauna, but heard it’s great. Staff was super helpful with recommendations for wineries and hiking trails."

"The room had tons of hairs covering both end tables, the desk, and the chairs—plain as day dark hairs. The phone was covered in obvious grime. We travel frequently and I’ve never seen anything like it. We were horrified, and with no staff on hand to address the issue with, we left within a few minutes of arrival, immediately reaching out to Expedia with photos of the filthy room. They apologized and tried to negotiate with the hotel staff, but we were charged for the night. Beware!"

"-"

"It was a good hotel overall. Only things was that our reservation made through Expedia was not in their system.. good thing there were rooms available"

"We had a wonderful experience at Hotel Barbarossahof in Kaiserslautern! We hosted a party there, and the staff were incredible in helping us set up the room and prepare for the celebration. Everyone was welcoming, helpful, and quick to respond to our requests. Our hotel room was stunning, and the quiet surroundings made our stay even more enjoyable. We would definitely book again. Highly recommended!"

"Would recommend this hotel. Clean rooms & hotel. Breakfast was amazing so many choices. Would not recommend if you are not able to walk up flights of stairs, no elevator. Cute town"

"Had a negative check-in experience. Rooms are supposed to be available for check-in from 15:00. I arrived at 16:15 and was told the room wasn't ready yet and was asked to wait 30 minutes. After checking in and getting the room, everything was fine. The room is a good option for a short term visit or TDY."

"Wijn wel goed, badkamer schoon, maar super klein. Stopcontact moet gerepareerd worden. Personeel komt wel erg snel je kamer binnen."