Nhà và căn hộ du lịch tại Heisdorf

"This property does not meet the standards of a luxury apartment as advertised. The promotional material was misleading. Although the listing stated it was a non-smoking unit, evidence of smoking including odors, stains, and cigarette butts was present in various areas. Trash bags were found on the balcony, and cleanliness throughout the apartment was inadequate; stains and grease were noticeable on surfaces, appliances, and cookware. The oven produced a strong smell due to cleaning residue that...

"Casi todo muy bien. El proceso de check in tuvo sus tropiezos. El resto impecable"

"Très bel appartement ! La literie est excellente Bien situé mais l isolation phonique est vraiment à revoir. Il y a beaucoup de bruits venant de la rue d en face ou des avions qui passent !"

"Luxembourg city is a beautiful and interesting place to visit and the Queens Apartment is an ideal place to experience it."

"We enjoyed the stay at the property. Centrally located. Good service staff. Good facilities."

"I’m very disappointed with how this whole process has been handled. It started of by never hearing back for the property manager until the morning of my arrival. I had to contact multiple agents from hotels.com. Finally, when I was already 5 hours from my check in, I heard from them and they said the apartment was not available due to a leakage. They provided me an apartment on the second floor and lied to me when they said it was just one set of stair. Picture this, I was with my father on a...

"Not a great experience. The management company waited to send the log in instructions until the check in day and, as luck would have it, I had bad phone service that day. They didn't want to give me the entrance instructions until I paid the hefty cleaning fee --which I couldn't do because I had terrible phone service. Finally, they called me and gave me the keys to enter the unit, however, this was complicated by the fact that they kept telling me to look in the mailbox (where the keys were...

"Court séjour professionnel, mais que ça faisait du bien de se reposer dans un appartement de luxe très confortable."