Khách sạn Helena Bay

"The staff was extremely helpful when told we needed a ground floor room for easy access. The room was clean and well supplied with blankets and pillows. Good air con, the kitchen was supplied for cooking if so chosen, very good guest information to select eating places - Sal’s New York pizza was very good. Excellent shower. Superb value."

"Rooms were clean. Owner was very nice and helpful. Quite. Very pleasant. "

"The staff were so friendly and helpful. We had a cabin with its own amenities, but we did scope out the shared kitchen and it was spacious and clean. It is pet friendly, there were other people in campers and RVs who had dogs with them. The owners also had a friendly little fur baby who was one of the highlights of our interactions with them. I recommend staying here and would definitely stay here again."

"Excellent accommodation and wonderful hosts We had the pleasure of spending three days and three nights at Arcadia Lodge in Russell and truly enjoyed every moment of our stay. The lodge is exceptionally well maintained, spotless, and clearly run with great attention to detail. We would especially like to thank the fantastic hosts, Greg and Peter. They were always approachable, provided us with many great tips for activities in and around Russell, and made us feel genuinely welcome throughout...

"A quick overnight trip en route to Russell but a lovely place. Super clean and well equipped. Staff were extremely nice and helpful. Beautiful place on the beach with a world class view. Wish we could have stayed longer. Nice restaurants nearby too!"

"Room was exceptionally clean and comfortable. The staff were friendly and welcoming."

"Friendly service, very clean tidy room, super comfortable bed"

"Clean, spacious and comfortable. Easy check in. "

"This is such a lovely retreat, all credit to manager Kelly and her family. She went out of her way to make us feel welcome and it was much appreciated. The refurbished rooms were nice, clean and warm and the private shower was awesome. We had an awesome time and were lucky to see two kiwi on the grass near the bush even though it was raining, and we heard lots more. It was really magical!"

"Recently renovated, lovely suite, easy walk to the beach "

"Friendly, helpful staff, easy to check in at the bar. Room was clean and comfortable. Charged a $50 deposit for use of debit card for booking - no one available at checkout to collect deposit. Do I contact Grand Hotel directly for refund?"

"The room was amazingly clean. Fantastic location 👏 "

"Merci et bravo pour votre établissement parfait. Situation, vue, equipement, propreté, accueil très bienveillant. C'était très difficile de partir. Vous ne méritez pas 5 étoiles mais bien plus ! "

"Beautiful location! Great room!"

"Basic accomodation but good value, close to town, comfortable and clean. I had breakfast and dinner in Settlers restaurant and it was very good. Wayne the manager is a gentleman and very helpful. No complaints, I would stay here again."

"The staff were friendly, the room was comfortable and clean. We liked it. "

"Room was modern, clean and comfortable. Good location in centre of town. HINT make sure you specify parking requirements, basement car park has limited spaces and they are quite tight."

"Es gab alles was man benötigt. Sehr komfortable Betten, super nettes Personal und sehr saubere Zimmer."

"Was very good "

"Room was great and very clean. Staff were excellent and very helpful made sure that we had everything we needed. "