Khách sạn Hell

"The room was clean and the staff at the front desk were really nice. There were parking spots BUT you can tell this hotel is really good when a lot of people are there. I will say though, the tub and shower, it was sticky (like stuck on one thing) to turn the shower head on. Took me five minutes to get the shower head to turn on but even then, the tub faucet was still half on as I couldn't get it to fully turn on. The bed was very comfortable after driving 8.5 hours and it was close to the...

"Room was very clean and comfortable. Staff was helpful."

"Quiet, clean hotel with lovely staff who had great recommendations for restaurants and things to do in town. We found out king suite both spacious and fabulously air-conditioned upon arrival. Plus the patio just off the indoor pool was a great spot for conversations with other guests. Ample parking available but it was surprisingly rather packed, however we always seemed to find a spot. Would definitely stay again!"

"So if you want a nice stay with a free breakfast and a pool and all that good stuff. Look to any other hotel because they all offer that stuff. Our bathroom had black mold in the shower. Pretty sure the exhaust fan didn’t work in there because as soon as you stepped into the suite it smelled like an old mildewed house. Housekeeping was alright but they didn’t really do anything except empty trash. Didn’t give us fresh clean towels for showers for the next day. The trash cans around the property...

"nice overnight stay"

"Overall experience was good and specially the night time receiptionist Adel was very friendly!"

"On booking a twin King bed room for 5 adults it was listed as having a rollaway bed available for the 5th adult. Upon arrival they said they could not do that. Front desk then offered extra pillows and blankets and gave us a breakfast credit for all of us - then charged us breakfast. Avoid this place."

"Property is undergoing renovation putting at a premium"

"No issues. Clean room."

"Modern facility, very clean, spacious, helpful staff."

"My fiancé and I have stayed at several hotels, and this was one of the best hotels we've ever visited. Our room was very spacious and had a full size refrigerator / freezer combo, microwave, dishwasher with garbage disposal, a 2-burner stovetop and a great deal of counter space. The counter runs along the entire wall, with workspace, and a TV on the end. The rooms had a dinnerware service for 2 people, along with pots & pans. There are also several other kitchen appliances that you could...

"I specifically paid for and reserved a room that had a bedroom with a door because my husband likes to stay up until two and I had a 5 AM call that I had to get on for work when we checked in the room did not have a door on it and when I called the desk, all she said was oh I’m really sorry but we were overbooked and you got bumped not acceptable in my opinion!! "

"Perfect place to stay when visiting the University of Michigan and attending the Ann Arbor Art Fair. The rooms are spacious, comfortable and clean. I would stay here again when visiting Ann Arbor."

"The staff were really helpful and knowledgeable. There was construction at every floor around the elevators, so we were first put in a room directly across from an elevator. When we walked in, the noise was deafening in the room so we turned right back around and they moved us to another room, on another floor. That room was hot and the floor was soaked from the AC unit running itself out so we had to go back down to be moved a third time. The staff were super apologetic, professional and kind....