Khách sạn Helmetta

"Received a messaged that my room was being changed from 2 queen to king and wanted me to confirm or cancel with no fees. This was the day of my travel, after lots of back and forth I ended up with my room so I’m not sure why they made it sound like I didn’t have a 2 queen like I booked. I’m addition, room requests for coffee and towels took hours. I didn’t request a room Clean my entire 5 day stay but just wanted a fresh set of towels once and coffee. They also didn’t have any regular sugar....

"Loved this property. Staff is really nice and it's the perfect little studio apartment. Breakfast is awesome. The gym is cool and it's nice that there is lots of free parking."

"Great stay, no concerns."

"I did not like that it was Just the same breakfast every day. Other that that room is great, great for family"

"Staff at front desk not welcoming, didn’t talk at all, Just hand over key (Tania)"

"Very clean and staff is very friendly and professional !!"

"Positiv: Sauberes und großes Zimmer mit bequemen Betten, sehr guter Bettwäsche und empfehlenswerter Kosmetik, freundliches und bemühtes Personal, zum Frühstück immer frischer Obstsalat, guter Kaffee und Joghurtdesserts, angenehmer und ruhiger Innenhof. Negativ: Sehr laut arbeitende Klimaanlage im Zimmer, Lage des Hotels am Highway und in der Nähe von Logistikzentren, bei angewinkelten Fenster deshalb große Lärmbelästigung, das Frühstücksbuffet war nicht sehr abwechslungsreich, teilweise...

"Beautiful, clean hotel. Staff was very helpful"

"Very poor management and guest service. Requested extra blankets and were provided with bed sheets."

"Busy night due to world cup, short staffed, pay parking only. Nice hotel."

"Only thing good about the property is the Starbucks is next door & check in was fast. Start, we were checked in by Michelle. We got checked in early & Michelle made it seem like it was a favor she did for us even though the hotel was only at 25% if that. My kids went to ask about the pool & was told there was never a pool here. I was here April 2024 & was clean & had pool & microwave in room. We later found out it’s under new management NOT IHG anymore. They removed the pool & microwave due...

"Great"

"Very clean and the staff is very kind and nice. This is my second time staying in the same location."

"Our stay was great. The staff was friendly, courteous, and helpful. We had a clean, bright room, and the housekeeping staff was very thorough. Will definitely stay again."

"Place was good and easy to get around. Staff was nice."

"Great experience!"

"The room is very dirty, and the bugs bite you at night"