"I needed a late checkout and was offered midday for free but, needing 18:00hrs checkout due to my work and late flight, I've been charged more than a full night's stay extra!
Anyway I went to the 8th floor bar restaurant for some lunch and was told the kitchen and bar were closed. No apology, no explanation, no alternative suggestion. This is a 5* hotel, as a reminder, any hotel above 3* is all about customer service but clearly not in this case. Not to worry I went to the 7-11 around the corner. Lovely friendly helpful staff as I was struggling with translation. A lesson for the 'so-called' 5* hotel which I've stayed at several times before but never again! To be honest I was made to feel like I was in the wrong. This isn't the staff but purely poor management leadership. Step up or accept you're barely 3*......"
"This place is very old. The whole building has a smell including our room. I understand it's an old building but wish they would have renovated the rooms and deal with the smell issue better. Probably won't stay here again."
"Well maintained , convenient, and very clean hotel!, please give special thanks to the staff at the front desk and they were always friendly & helpful. Charlie and Ling made extra effort in helping me with the uber “positioning”. Appreciation to the housekeeping ladies and their hard work made it possible for me returning to a spotless room every evening.
The free coffee and laundry room are definitely additions too. This hotel is 5 minutes walking distance from the train station and there is a “ food mart” right across of the street so everything is within the reach. Highly recommend this hotel !"
"Overall I thought it was not worth the price. The building was old and the hotel did not keep up with time. The service was just mediocre. I asked to combine the two double beds and was right out denied. Also, there were no toiletries in the room."
Yes, there are holiday rentals close to the most popular sights in Hemei, or you can select a more secluded option if you're looking for a relaxing stay. Hemei is known for its university setting.
What can I see and do in Hemei?
While exploring the area, visit family-friendly sights like National Museum of Natural Science, or get outside and enjoy nature at Bagua Mountain Scenic Area. Dao Dung Academy and Fengjia Night Market are a couple of places you'll find in the wider area.
What are holiday rentals like in Hemei?
Holiday rentals are privately owned properties you can book for a few days, or a quick weekend, in Hemei. Holiday rentals feature amenities such as hot tubs, fire pits and patios so your stay will be comfortable. If you're concerned about a sanitised environment, holiday rentals can provide a sense of seclusion away from public hotel lifts and lobbies packed with people while still allowing you a great travel experience. You'll also have more space in a holiday rental than in a standard hotel, which is another reason why a holiday rental is a great choice for a family trip.
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