Khách sạn Hempstead

"The pool was not open"

"Safe and convenient place to stay. A few items to note - free internet is only on one device. I needed 2. The carpets could do with a clean. The sink was not draining properly. The water in the shower needed aeration. Staff was helpful and breakfast was ok. Front desk staff was helpful. Don’t understand why they charge $100 in incidentals when there is no way you can spend that on anything. Disappointed that they wanted me to wait 5-10 business days to get a return on my card. Poor...

"I stayed at the Hyatt in Kathy, Tx from 061826 thru 062126. David was very welcoming when entering the property to check in. This was the first Hyatt that I have stayed at the was not up to standards. Upon checking in the next day we discovered that the room we were staying had ants located right by the bed. Told staff that was working at the time she informed me that she would tell house keeping, and maintence about the problem. When my husband and I got back to property, I asked staff that was...

"The location"

"Rooms were clean. Staff were Nice. A C work great. Parking was easy. The only things wrong was the room was not ready at check in time. Had to sit an wait 30 minutes. And you could hear people outside talking like they were in your room."

"Clean room"

"Our state was good overall. However, it would appear the shower was clogged as the water began to pool while I was talking a bath."

"100%clean"

"They have made numerous changes over the last few months, I’m not sure if mgt changed but I can see a difference. Breakfast is not as warm as it should be, selection is fine it’s just hit and miss on how hot it will be."

"Clean quiet place. Very content"

"Close to restaurants and quiet. like it."

"Pool darty ,no towel on the pool ,hart door to open La piscina estaba sucia,no avian toallas lompias en la piscina puerta para entrar en el area de la piscina no abria Bien estaba rota"

"Room was clean, breakfast was okay. Coffee available at any time was nice."

"Room clean and spacious,pool great for kids,breakfast had lots of selection,good coffeemaker in room Staff very friendly and helpful- went above and beyond Would stay again if in the area"

"Staff was very friendly and helpful."

"A true gem of a hotel!"

"We love booking at this location. The accommodations, staff, all around environment is consistent."

"I was very comfortable and the staff was very helpful and professional."

"Good"