Khách sạn Hermetschwil-Staffeln

"We did a late check in and were very tired…upon arrival, there were two huge groups checking in and the whole hotel was stinking of bad odour of food including the elevators..some private event catering was happening…when we got to the room we realized it had a door to cross to the next room and we were not told that the room had a partition when I booked. We could hear all the noises from the next room so we asked to change it and they could only give us a room with two twin beds instead of the...

"parking was good and the front desk staff was very nice."

"Lovely stay, very pleasant staff. Just a little disappointed to have disposable cups rather than crockery and glasses. "

"All staff was super friendly. Room spacious and with good amenities. Close to all main attractions by foot. Classic style and with good personality. They give a pass for public transportation which was a plus and saved us money. Breakfast not included, but there are so many great options in the city for a quick bite. We check out and went to the city for the day and they kept our luggage for free. Nice and quiet location. I recommend Hotel Royal Luzern to everyone. Just to mention that is uphill...

"The staff was wonderful - super helpful and kind. Loved the outside play area for our kids. Wish the room had a pot to heat up water and a fridge. The room was clean; the only exception was the fire alarm in the bathroom needed dusting badly. (Room 25) Breakfast was ok; we wished there was hot food (like scrambled eggs) available."

"Einfach und nicht gut.Es ist nicht wert"

"Super location, steps away from the train station, outstanding staff and amazing breakfast"

"Okay hotel for a quick rest."

"Best hotel experience"

"Great stay"

"Prepped for a long bike ride after arriving in Zurich from USA. This hotel had lots of space to get bikes set up. We will stay here also on departure. So the staff kindly allowed us to store excess luggage until our return."

"Old but good location"

"Close to bus stop, easy to check in and out"

"Chambre propre nickel pour se reposer personnel très accueillant je recommande"

"Good food Clean and quiet"

"Mi grupo de 9 personas yo nos sentimos vigilados por el staff ,bien desagradables ,hasta inclusive tomando café de allí mismo y conversando el grupo nos pusimos a comer semillas de girasol y una de las chicas del bar se acerca y nos dice que cdo nos fuéramos nos lleváramos la basura de las cáscaras y la echáramos en la basura de nuestra habitación porque ella no iba a recoger eso , nada agradables el personal la verdad ,la instalación si estuvo normal para pasarse para de días pero nada...

"Top top"

"Quaint place. Quiet town the lake is beautiful breakfast on the covered deck was superb LakeView however our room on the top floor had dormers by bed which we hit our head on multiple times. Room was spacious just not for taller people. Would recommend "

"Very convenient to airport."

"Great location for exploring around Lucerne."