Khách sạn Heron Bay

"Everything was excellent"

"The AC was not so great in room 205. Never got cool enough with it turned all the way down and felt damp in the room."

"Nice stay. No lamp on desk, but minor item, Shades could not be raised, but minor item."

"Parking was easy, close to the room. Clean room, good enough to spend the night. Hotel close to other hotels and fast food places. Pool was on service, but not clean enough. Few Breakfast options, but OK if you are looking just for coffee, waffles, some fruit and bread."

"We arrived late. After midnight. When we walked in our room, the bed mattress was pulled partially off the bed frame exposing the box between the mattress and the wall. It was very dirty, but the bed was made. There were a few brown stains on the window curtains. The ac filter was very dirty. So much so that it was causing our sinuses to act up. The shower had no bar soap or shampoo. It only had conditioner. We were close to the side exit so we chose to come and go that way we noticed garbage...

"Staff is very friendly , check in was quick and easy. Location is is stones throw from the interstate and plenty of food choices close by as well as a cvs. Perfect spot!!!"

"Pretty disappointing. I usually don’t care much about the room, as long as there’s a shower and a bed for cheap. This place is disgusting. The room I got, 111, is infested with mold. The dehumidifier included in the room is obviously never cleaned or emptied by housekeeping, as it was coated in mold when I opened the tank to drain it. Every day it filled up while I was out, leaving the room at 75% humidity. The shower curtain has mold. 3 of the 4 corners of the room are moldy. There is mold...

"Staff were great. Breakfast was great."

"Enjoyed everything about my stay!"

"Could not ge into my room because hotel key lost programming and had to break in from the other guest room. also a/c units from two other rooms that were offered to me did not cool well."

"Clean room and staff"

"Discriminatory rude front desk, rooms had broken items from tv, blinds, towel rack, bathroom door, bathroom fan, room hot, a/c broken."

"Decent, inexpensive hotel. Not very fancy. Good for just sleeping. The lobby is locked most of the time, they do not serve breakfast. It is in a little dated, although it has had upgrades. The linens were clean. The hairdryer didn't work."

"The property looked like it hadn’t been cleaned or vacuumed in years. The first room I went into was filthy - the towels in the bathroom had black foot all over them. It looks like they were used and hung back up. It was not clean. It was absolutely disgusting. So the staff gave me another room that had mold in the bathroom and literally a work boot footprint on the sheets. Gross. The front desk person was very helpful though - I will say that."

"I never checked in, the place was terrible. Cigarettes buts all over the place, garbage on the hallways, unclean bedsheets. I want a refund asap! Thank you"

"The room smells horrible, the linens had stains , dirty , the TV did not work. The pillows super old , AC not working well . It was a nightmare!"

"Einfach wunderbar! Die Gastgeber waren sehr freundlich. Insgesamt eine sehr familiäre Umgebung mit hervorragenden Frühstück und herrlicher Lage und Ausblick auf die Mobile Bay. Absolut empfehlenswert!!!"

"This was such a wonderful surprise, the hostess thought of everything, very roomy, very nice, very comfortable."