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"Decided to see if we could upgrade to room with balcony after we arrived and woman at desk worked to change if"

"Great staff, clean place. They skimp on being lavish and pampering you. They don’t provide complementary bottled water."

"Very clean Property and friendly staff. Breakfast was good."

"All was fine"

"The staff was very friendly"

"The property is extremely run down and not at all what I would consider a clean or comfortable stay. The room had a very strong and unpleasant plug-in fragrance smell that seemed to be covering up other odors. The pillows smelled heavily of body odor, the white towels were stained and the dye from the blue towels ran when wet. The bathroom and shower area need much better cleaning and maintenance. There was mildew on the bathroom ceiling, soap stains on the shower curtain that made it obvious...

"The property was very clean. The bed was very comfortable except for the flat pillows. We had very poor tv for both nights. It was frustrating that we couldn’t watch the nba playoffs on either tv because their satellite had poor reception. The front desk never answers the phone so I went down to the desk and the employee was reading and eating pizza. The second night they didn’t answer because they were folding laundry. With that being said there are limited options in Pikeville(which is a...

"The property was clean and just as advertised. The owner was also very flexible in extending our check out time by a little bit since the checkout time was 10 and we had a funeral at 1, leaving us with 3 hours of downtime. We were all very appreciative and would leave a higher review if possible!"