Khách sạn Hickory Grove

"Staff was great"

"The property is a little older but the staff is great. Mostly clean. They just need to focus on dusting. The vents had a bunch of dust. But it was not a big deal because everything else was clean."

"Black mold in the shower, on the walls and shower upper area. Sink plugged up and wouldn’t drain. Had to ask at front desk for clean towels as needed. Carpet in room had not been vacuumed anytime recently found plastic tag retainers on the carpet. Terrible “FREE BREAKFAST ITEMS”. Air conditioner housing rattling when a/c was running. As positive notes: easy check in, Room was quiet."

"The biggest complaint I have is Expedia says in a pop up window when on the site "what you see is what you pay- we're different". That is an outright lie. When I got to the property they charged me and additional $26 for "incidentals" referring to breakfast (which by the way looked terrible) While I don't eat breakfast, I shouldn't have to pay for it. I tried to book another property in Charlotte for another trip and in the small print it says, the property will charge an additional $50 for...

"Jay, is a wonderful customer rep and the rest of the staff has always been very helpful and accommodating."

"Initially when I arrived early the woman at the desk was not friendly. I just wanted to sit in the lobby and send an email. However, when I came back later to check in and the balance of my stay the other two ladies, Ashley & the lady with light color braids (sorry didn't get her name) were very nice and helpful. Ashley remembered I was a previous guest there for a golf tournament."

"Rooms were clean but old, needed cracks sealed, seals around toilet, tub, sink, faucets, floorboards not done. Checked into a kiosk, not a live person. Noisy, noisy, noisy."

"Our room smelled like pets. In particular it smelled like a dog kennel. I have allergies and it caused me to become very congested and made me sneeze a lot. There was a terribly loud and persistent noise coming from the thermostat and heat/cool unit in our room. It started up about every five minutes or so. Even after we turned it off it made loud noises like an industrial refrigerator. 👎"

"The room we stayed in was filthy. Ordered a non-smoking room and it smelled like an ashtray. Something that looked like blood on the wall in the bathroom. Sheets and towels were clean but that was about it. When I picked up the key at the front desk - the lobby had the aroma of marijuana. So I assume that the clerk was probably high. paid $77 & some change. Not worth 20$ Do not recommend."

"Lots of maintenance needs to be done"

"Convenient friendly"

"The breakfast was good and the room for my needs. Can be tricky to get a left across the main highway. Go down to next light instrad"

"Great place to stay"

"Great deal!!Room 114 was clean and bed was comfortable."

"Our room had an issue that was out of the hotels control and they put us into a upgraded room. No questions asked. We visit there a lot when seeing facile"

"Very clean but need better pillows and better breakfast. Staff was great "

"Very comfortable and felt like home. Staff were like family. The breakfasts were excellent and catered to guest needs"

"Okay place to stay overnight "