Khách sạn Hielera , Jocotepec

"na"

"The room was excellent. The outside surroundings were ok. The television settings were not easy to maneuver. "

"Todo excelente "

"Beautiful lake fronting property with big gardens, comfortable furnishings, and very well maintained. The location was very close to a wedding events site which make it easy to attend without using our car. The site is across the street from a few rooster growing sites, so be prepared to hear the constant crowing during the day, nothing too bad and the rooms are well sound isolated, and at night the site is quiet and tranquil."

"Staff"

"Todo bien pasamos un tiempo maravilloso Pero tuvimos muchos problemas con la estufa eléctrica se apagaba al está usando más de 2 parrillas en no fue posible cocinar como queríamos y la vajilla para cocinar no es suficiente para el grupo de personas que nos ospedamos grupo de 10 sería buena idea que mejoraran los utensilios y cazuelas de la cocina gracias "

"Esta agradable pero el lugar ya es viejo y en la habitacion que nos toco sale mucho el olor a heces por la coladera. En cuanto al personal ni es agradable ni tampoco malo, muy serio en realidad. Eso si la alberca estuvo muy bien con una vista increible al lago."

" The room was okay, swimming pool was okay "

"Struggled with shower to get warm water. Was a bit surprised by this as priced higher than other places. Location was very good though."

"Si muy agusto todo, solo si deberia haber algunas albercas o jacuzzis techados para cubrir del sol y asi evitar uno se quemé de la piel."

"Excelente "

"Muy bien, solo tiene una alberca."

"The pool is refreshing. The location is central, but within the walls the place is serene. The rooms are lovely. There are many delicious choices for breakfast. But what makes the place for me is the staff - who are all friendly and super accommodating. I will return again. "

"Teníamos una boda y llegamos antes de la hora del check-in. Y nos dieron la habitación para que mi esposa pudiera arreglarse."

"The property has pleasant gardens and great potential, but several operational areas need improvement. Issues included voltage problems, insufficient air conditioning, no properly installed in-room safe, and two occasions without electricity and water. Some staff members were kind, but the property needs stronger operational standards and better basic hospitality to match its potential."

"Todo Super bien pero se fue la luz y nos quedamos varias horas sin luz pero muy amables y todo muy agusto "