Khách sạn Highland Heights

"The room was not clean. I had to ask for a new shower curtain because globs of shampoo (I hope) was there when I took a shower. Hair was all behind the toilet. Carpet was dirty. I was extremely disappointed. The police came two times for the same couple who became violent with each other. We were promised they would be leaving after the first call for police. It was not worth the money I spent. Would not recommend this hotel. Our family used the common areas often and we cleaned the tables...

"The cookies"

"The room was clean, friendly staff, easy to get in and out, and the proximity to the airport was a plus."

"Property was fabulous and was able to checkin early."

"Overall a good experience, we were driving through. Good place to rest."

"Great stay we had to book last minute. The gentleman at the desk (pony tail and glasses) was so helpful and the positivity I needed after our horrible check in at holiday inn express (we cancelled and stayed at Tru instead). The room was great. Only complaint is I do not think it was vacuumed well. Crumbs in the floor. Looked like someone enjoyed ritz crackers. The 3rd floor also smelled of mildew in the hallway (not the room). Overall great stay! Would recommend!"

"Room was spacious and comfortable. Hotel was clean. Great breakfast and dinner. Decent room service."

"Staff was fantastic"

"Very pleased with our stay. The room was clean and comfortable. The staff was friendly and helpful. Everything worked as it should. No funny smells. The breakfast was better than most and was well stocked. The dining area was clean and well maintained. The property, overall, was very attractive and seemed to be well maintained."

"A good hotel for its money. Responsive staff. The shuttle works on schedule."

"Everything was really good except our room smelled like smoke,"

"For the price, this was a clean hotel but customer service was not high on their list of duties. Coffee in the lobby was never put out before 7am, when they cleaned the room on day 3 they didn’t fill the shampoo/conditioner or make the beds, towels were regularly unavailable at the pool, tv remote in one room didn’t work, too the employee over an hour to find a working remote, there was no blow dryer and employee had to take from another room. As well, the employee charged the card I had put...

"The room was very clean and the bed was comfortable. Breakfast options were good."

"Very nice hotel! We enjoyed our stay very much."

"Clean room"

"Very nice staff and the room was clean!"

"Friendly staff and very clean. When we first arrived, we just missed social hour, but the lady serving up the appetizers offered all that they had left to us. We actually ate that for supper and watched two of our favorite TV shows in the lobby. Very sweet people! Great experience!"

"There is no one at the front desk. There's not really a front desk. During normal business hours, there was very often a sign on the door saying they "stepped out" and had a phone number to call. Outside of business hours, the place was completely unstaffed. I did not feel safe there. The 1st night, I had to take my dog outside around 2:15am. After we walked outside, a man appeared inside, directly in front of the door. I never heard a hotel door open or close. He was acting very suspicious....

"The shower was awesome Quick pickup and drop off for airport Room was clean and very spacious"

"The hotel was very clean, well maintained and comfortable. Rooms were nice and spacious. The staff was all very nice and helpful. I was very pleased with our stay and would definitely recommend."