"Jose was our our guide throughout the entire stay. He was an WhatsApp message away and answered within 10-15 minutes. Anything we asked he had an answer from asking for more pillows to a dehumidifier in our room. We had an issue with our air conditioner in our room. It was fixed within 2 hours. The entire staff was great from room service, bell boys, waiters and waitresses. The spa was great and very reasonably priced me and our wife received a 55 minute couples massage. It cost $280 which is substantially cheaper than other hotels we’ve stayed at in Punta Cana. Night life was fun and not overwhelming. Pools closed at 6pm but that didn’t stop the fun. Nightly shows and there was an amusing karaoke night. Spent a lot of money handing out tips to a great staff. While we were leaving our prepaid shuttle was very late to pickup and staff ensured we still got to the airport in time. If I could give 6 or 7 stars I would. Majestic mirage was our best Punta Cana experience yet. Jose is a real one."
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