Khách sạn gần Trung tâm mua sắm Hikes Point Plaza tại Louisville

"Staff went above and beyond with gracious hospitality and attention to detail. Rooms were immaculate and comfortable. Thank you!"

"The front desk person was not friendly, and not helpful. We had a dinner that was suppose to be deliver"

"Nice property"

"Unfortunately this hotel is starting to show its age. Room was clean, but starting to show wear. Breakfast was a joke. Hotel was full for a national archery tournament (for teenagers) and they ran out of food, coffee, juice most mornings. One morning there was only biscuits and gravy on the hot table. And only 1 waffle maker which was constantly in use and a waiting line. They need to up staff for the kitchen. I think only 1 person currently. Carpets in the elevator lobby is worn. Only 1...

"yes"

"."

"Room was dirty (stain on carpet, dresser drawer falling off tracks, tv non-operational). "

"Clean suite, friendly staff. Enjoyed our stay."

"Full hot breakfast and dinner; indoor and outdoor pool, friendly staff"

"Our stay at this Hotel was amazing. From friendly service going above and beyond expectations to be helpful, to rooms that were modern, clean and welcoming and a good breakfast selection. I absolutely recommend this hotel and supervisor Karen ;-) A life saver!"

"I was on Concierge level - a first for me. The room was amazing! Concierge level had a separate lounge Mon thru Friday for Continental breakfast. On Saturday I had to go to main restaurant for breakfast where it was very understaffed, they ran out of many main items early, they didn’t speak English (cook said 5 minutes for everything and I waited 30 minutes and didn’t get my item; server didn’t understand Earl Gray Tea), and the selections were much less than what was available at concierge...

"Just used it for a nights stay, everything was good"

"Breakfast was good both days. Typical fare-eggs, meat, waffles and toppings, fresh fruit. Coffee was good"

"When we called to confirm that the hotel offered an airport shuttle, we were not informed that the service only operates during limited hours and is not available 24 hours a day. As a result, we were forced to arrange and pay for a taxi to the airport ourselves. During check-in, after learning about the shuttle limitations, we requested to proceed with checking into our room. The receptionist stated that she would be happy to assist us, but because we booked through a third-party service, she...

"The rooms were clean, the beds are comfortable, and the breakfast was fresh and hot!! "

"Nice location, the hotel was very clean, all staff was extremely friendly. "

"Easy check in. Very clean room"

"Overall the hotel is pretty good to stay with family also "

"Room and staff were great! The lady at check-in was excellent and did a great job assisting us with early check in."

"Excellent room, super clean and comfortable. "