Tất cả nhận xét được hiển thị đều là từ trải nghiệm thật của khách. Chỉ những khách đã đặt kỳ lưu trú với chúng tôi mới có thể gửi nhận xét. Chúng tôi xác thực nhận xét theo nguyên tắc của mình và đăng tất cả nhận xét, dù tích cực hay tiêu cực.Thông tin thêmMở trong cửa sổ mới
Đánh giá 10 - Xuất sắc. 445/920 nhận xét" "
10 - Xuất sắc
445
Đánh giá 8 - Tốt. 310/920 nhận xét" "
8 - Tốt
310
Đánh giá 6 - Được. 118/920 nhận xét" "
6 - Được
118
Đánh giá 4 - Kém. 31/920 nhận xét" "
4 - Kém
31
Đánh giá 2 - Tồi. 16/920 nhận xét" "
2 - Tồi
16
8,8/10
Sạch sẽ
9,0/10
Nhân viên & dịch vụ
7,6/10
Tiện nghi, dịch vụ
8,4/10
Điều kiện & cơ sở vật chất nơi lưu trú
8,4/10
Thân thiện với môi trường
Nhận xét
10/10 - Xuất sắc
Janice M
Đi cùng bạn đồng hành
26/05/2024
Thích: Sạch sẽ, nhân viên & dịch vụ, tiện nghi, dịch vụ, điều kiện & cơ sở vật chất nơi lưu trú
We are attending an event in Hallsville and it was convenient.
Janice M
Lưu trú 1 đêm vào Tháng 5, 2024
Tianna RediResponse Specialist trả lời vào 26/05/2024
Hello Janice, Thank you for taking a moment to share your feedback regarding your recent visit at the Red Roof Inn Hillsville. It is so rewarding to read that you enjoyed the convenience of our location. It is our primary intention to provide a clean and comfortable stay for all our guests and we're proud to have achieved that with your visit.Please know that we value you as our guest and appreciate your business. We can’t wait to see you under our roof soon, where we can continue to offer you a clean, comfortable and a 5-star experience at an affordable price!Sincerely,Tianna Red Roof Management RediResponse Specialist
8/10 - Tốt
Patrick
25/05/2024
Thích: Sạch sẽ, nhân viên & dịch vụ
Xxx
Patrick
Lưu trú 1 đêm vào Tháng 5, 2024
Tianna RediResponse Specialist trả lời vào 26/05/2024
Hello Patrick, Thank you for taking a moment to complete our survey. Myself and the staff at the Red Roof Inn Hillsville appreciate your 4/5 score following your stay. Our goal is to provide a clean and comfortable stay for all our guests and we're proud to have achieved that with your visit. In the future, please consider adding comments to your survey to let us know what we’re doing well and where we can improve. Your feedback is critical as we strive to deliver a clean, comfortable and value-based stay to all guests.We value you as a our guest and welcome your business. Thank you again for sharing your experience with us. We would love to see you again, should your travels bring you back to our area.Sincerely,TiannaRed Roof Management RediResponse Specialist
10/10 - Xuất sắc
Shirley
Đi cùng gia đình
19/05/2024
Thích: Sạch sẽ, nhân viên & dịch vụ, tiện nghi, dịch vụ, điều kiện & cơ sở vật chất nơi lưu trú
Room was wonderful.
Shirley
Lưu trú 1 đêm vào Tháng 5, 2024
Recordo, Rediresponse Specialist trả lời vào 21/05/2024
Hey Shirley,Thank you for taking the time to complete our guest survey. Red Roof appreciate your 5/5 score and comments regarding your recent stay at the Red Roof Inn Hillsville. It's great to hear that you found our rooms to be wonderful. Red Roof looks forward to accommodating you in your future travels so that we may extend another wonderful experience. Thank you again for sharing your experience. Sincerely,RecordoRed Roof ManagementRediresponse Specialist
10/10 - Xuất sắc
kimberly
Đi cùng gia đình
19/05/2024
Thích: Sạch sẽ, nhân viên & dịch vụ, tiện nghi, dịch vụ, điều kiện & cơ sở vật chất nơi lưu trú
Clean, safe and everything worked🙄😁
kimberly
Lưu trú 1 đêm vào Tháng 5, 2024
Toni-Ann RediResponse Specialist trả lời vào 20/05/2024
Dear Kimberly,We're happy to know that you and your husband were pleased with your stay at our RED ROOF INN HILLSVILLE, the cleanliness of the room and the safety of our location being the highlight of your stay. Feedback from our guests is always welcome as we strive to continuously improve the quality of our services. We have made note of your suggestion.Thank you again for sharing your experience. We look forward to seeing you in your future travels, to provide a better experience.Sincerely,Toni-AnnRed Roof ManagementRediResponse Specialist
6/10 - Được
Cindy
Đi cùng thú cưng, Đi cùng bạn đồng hành
14/05/2024
Thích: Nhân viên & dịch vụ
Không thích: Điều kiện & cơ sở vật chất nơi lưu trú
Nice that they don't charge for pets but the room had an odd odor that I couldn't pinpoint. The bed was terrible. Creaked loudly and was lumpy like the springs were broken.
There is also a marihuana dispensary attached to the hotel. Probably not the best place for children.
Cindy
Lưu trú 1 đêm vào Tháng 5, 2024
Oniel Rediresponse Specialist trả lời vào 16/05/2024
Thank you Cindy, for taking the time to write a review of your stay at the Red Roof Inn Hillsville. It's nice reading that you took liking to our hotel's pet acceptance. However, please accept our most sincere apologies for hinderance caused by the bed in the room you were assigned. On your next stay at RedRoof should you have any issues while with us, please contact our front desk immediately so we can take care of the issue to ensure your satisfaction.Thank you for sharing your concerns and I hope you will give us the opportunity to better serve you at Red Roof the next time your travel plans require lodging. Sincerely,OnielRedRoof ManagementRediresponse Specialist
10/10 - Xuất sắc
Janelle, Ringoes
11/05/2024
Thích: Nhân viên & dịch vụ, điều kiện & cơ sở vật chất nơi lưu trú
Super clean rooms. Exceptionally friendly staff. Comfortable beds. Don’t let the outside fool you. It’s great inside!
Janelle
Lưu trú 1 đêm vào Tháng 5, 2024
Samantha RediResponse Specialist trả lời vào 11/05/2024
Dear Janelle,Thank you for taking the time to tell us about your experience at the RED ROOF INN HILLSVILLE. It's great to hear that you were pleased with our super clean rooms, friendly staff and comfortable beds. Our goal is to provide a clean and comfortable stay for all our guests and we're proud to have achieved that with your visit. Positive guest feedback, like yours, is always an encouragement to all of our Red Roof staff as we strive to continuously improve the quality of our services.Thank you again for sharing your experience, we look forward to your next stay at Red Roof.Sincerely,SamanthaRed Roof ManagementRediResponse Specialist
10/10 - Xuất sắc
Louis
Đi cùng thú cưng, Đi cùng bạn đồng hành
11/05/2024
Thích: Sạch sẽ, nhân viên & dịch vụ, điều kiện & cơ sở vật chất nơi lưu trú
Great location and close to dining.
Louis
Lưu trú 1 đêm vào Tháng 5, 2024
Tianna RediResponse Specialist trả lời vào 12/05/2024
Hello Louis, Thank you for taking a moment to share your feedback regarding your recent visit at the Red Roof Inn Hillsville. It is so rewarding to read that you enjoyed the convenience of our location. Our goal is to provide a clean and comfortable stay for all our guests and we're proud to have achieved that with your visit.Please know that we value you as our guest and appreciate your business. We can’t wait to see you under our roof soon, where we can continue to offer you a clean, comfortable and a 5-star experience at an affordable price!Sincerely,Tianna Red Roof Management RediResponse Specialist
6/10 - Được
Justin
Đi cùng gia đình
05/05/2024
We don’t leave bad reviews. All we can say, with the most sincere calm and conviction is, we’ll never go back…
Justin
Lưu trú 1 đêm vào Tháng 5, 2024
Kamaria RediResponse Specialist trả lời vào 06/05/2024
Dear Justin,Thank you for taking the time to complete our guest survey. We appreciate your comments regarding your recent stay at the RED ROOF INN HILLSVILLE. It's great to see that we earned your 3/5 score. However, I sincerely apologize for any issue you had which hindered your stay. Feedback from our guests is always welcome at Red Roof as we strive to continuously improve the quality of our services. Please know that we value you as our guest and appreciate your business. Thank you again for sharing your experience. We look forward to seeing you in your future travels.Sincerely,Kamaria Red Roof ManagementRediResponse Specialist
8/10 - Tốt
John
03/05/2024
John
Lưu trú 1 đêm vào Tháng 5, 2024
Tianna RediResponse Specialist trả lời vào 26/05/2024
Hello John, Thank you for taking a moment to complete our survey. Myself and the staff at the Red Roof Inn Hillsville appreciate your 4/5 score following your stay. Our goal is to provide a clean and comfortable stay for all our guests and we're proud to have achieved that with your visit. In the future, please consider adding comments to your survey to let us know what we’re doing well and where we can improve. The staff and I were happy to see we met your expectations. Thank you again for sharing your experience with us. We would love to see you again, should your travels bring you back to our area.Sincerely,Tianna Red Roof Management RediResponse Specialist
10/10 - Xuất sắc
Robert, Cochran
Đi cùng bạn đồng hành
02/05/2024
Thích: Sạch sẽ, nhân viên & dịch vụ, tiện nghi, dịch vụ, điều kiện & cơ sở vật chất nơi lưu trú
We had a great stay for 1 night. The
facilities were very nice. Small breakfast Cereal..muffins..english muffins. Great security. And they allow pets!!
Robert
Lưu trú 1 đêm vào Tháng 5, 2024
OnielRediresponse Specialist trả lời vào 03/05/2024
Thank you Robert, for taking the time to write a review of your stay at the Red Roof Inn Hillsville. It is so rewarding to read that you had a good encounter with us and we truly appreciate you letting us know, we're also happy to see that you took liking to our hotel, its secureness and our breakfast selection. Thank you again for your kind words. The staff and I would love to provide you with another comfortable stay in the future.Sincerely,OnielRedRoof ManagementRediresponse Specialist
10/10 - Xuất sắc
Jack
25/04/2024
Thích: Sạch sẽ, nhân viên & dịch vụ, điều kiện & cơ sở vật chất nơi lưu trú
Jack
Lưu trú 1 đêm vào Tháng 4, 2024
Xao RediResponse Specialist trả lời vào 26/04/2024
Thank you for sharing your 5/5 rating with us, Jack. Our staff at the Red Roof Inn Hillsville was especially delighted to know that we earned this following your stay. We aim to deliver a positive experience to all our guests, so we were happy to know that you were satisfied with your stay. However, we would love to hear about your stay, so please feel free to share.Once again, on behalf of Red Roof, we would like to extend our gratitude for your rating. It would be our pleasure to host you under our roof again in the future.Appreciatively,XaoRed Roof ManagementRediResponse Specialist
4/10 - Kém
Micheline
Đi cùng bạn đồng hành
18/04/2024
Thích: Sạch sẽ
Pas d’ascenseur pour monter les gros bagages au 2e étage. Circulation bruyante à cause des bruits d’impacts sur le pont situé près de la façade avant. Petit déjeuner pauvre: jus d’orange et café imbuvables, et peu d’options offertes.
Micheline
Lưu trú 1 đêm vào Tháng 4, 2024
Chirell RediResponse Specialist trả lời vào 18/04/2024
Chère Micheline,Merci d'avoir pris le temps de partager vos commentaires concernant votre expérience au Red Roof Inn Hillsville. Nous apprécions sincèrement vos commentaires et nous sommes vraiment désolés que vous n'ayez pas été satisfait de votre expérience, ce qui vous a valu une note de 2/5. Vous avez indiqué que vous n'étiez pas satisfait de l'absence d'ascenseur, des nuisances sonores et des autres préoccupations que vous avez décrites. Vos commentaires sont essentiels alors que nous nous efforçons d'offrir à tous les clients un séjour propre, confortable et basé sur un bon rapport qualité-prix.Sachez que nous vous apprécions en tant qu'invité et apprécions votre entreprise. Merci d'avoir partagé vos préoccupations et j'espère que vous nous donnerez l'occasion de mieux vous servir chez Red Roof la prochaine fois que vos projets de voyage nécessiteront un hébergement.Sincerely,ChirellRed Roof ManagementRediResponse Specialist
8/10 - Tốt
Al
16/04/2024
Thích: Sạch sẽ, nhân viên & dịch vụ, điều kiện & cơ sở vật chất nơi lưu trú
Al
Lưu trú 1 đêm vào Tháng 4, 2024
Chirell RediResponse Specialist trả lời vào 18/04/2024
Dear Al,Thank you for taking a moment to complete our survey. The staff at the Red Roof Inn Hillsville and I appreciate your 4/5 score following your stay. In the future, please consider adding comments to your survey to let us know what we’re doing well and where we can improve. Your feedback is critical as we strive to deliver a clean, comfortable and value-based stay to all guests.On your next stay should you have any issues while with us, please contact our front desk immediately so we can take care of the issue to ensure your satisfaction. We hope we have the opportunity to see you again in the future. Sincerely,ChirellRed Roof ManagementRediResponse Specialist
10/10 - Xuất sắc
CINDY
13/04/2024
Thích: Sạch sẽ, nhân viên & dịch vụ, điều kiện & cơ sở vật chất nơi lưu trú
Very nice great location. Front desk was very friendly!!
CINDY
Lưu trú 1 đêm vào Tháng 4, 2024
Chirell RediResponse Specialist trả lời vào 14/04/2024
Dear Cindy, Thank you for taking the time to share your feedback regarding your experience at the Red Roof Inn Hillsville. It is very gratifying to read that you had a great encounter with us and we really appreciate your kind comments about our great location and friendly staff. Your feedback is essential as we strive to provide a clean, comfortable, values-based stay to all guests.Redroof can’t wait to see you Under Our Roof soon, where we can continue to offer you a clean and comfortable stay at an affordable price!Sincerely,ChirellRed Roof ManagementRediResponse Specialist
8/10 - Tốt
Sylvie
12/04/2024
Thích: Nhân viên & dịch vụ
Sylvie
Lưu trú 1 đêm vào Tháng 4, 2024
Gabrielle RediResponse Specialist trả lời vào 13/04/2024
Thank you for taking a moment to leave a review, Sylvie. The staff and I at the Red Roof Inn Hillsville appreciate your 4/5 score following your stay. At Red Roof, we aim to deliver enjoyable experiences for all our guests and we’re proud to have achieved that with your visit. In the future, please consider adding comments to your review to let us know what we’re doing well and where we can improve. Your feedback is critical as we strive to deliver a clean, comfortable and value-based stay to all guests. Thank you again for sharing your experience with us. We would love to see you again, should your travels bring you back to our area. Sincerely, Gabrielle Red Roof ManagementRediResponse Specialist
10/10 - Xuất sắc
Phyllis
Đi cùng thú cưng, Đi cùng bạn đồng hành
10/04/2024
Thích: Sạch sẽ, nhân viên & dịch vụ, tiện nghi, dịch vụ, điều kiện & cơ sở vật chất nơi lưu trú
Outstanding front desk staff.
Phyllis
Lưu trú 1 đêm vào Tháng 4, 2024
Dannielle Rediresponse Specialist trả lời vào 13/04/2024
Dear Phyllis,Thank you for taking the time to share your feedback regarding your experience at the RED ROOF INN HILLSVILLE. We sincerely appreciate your comments and are happy to hear you had a great experience with us, especially regarding the recently renovated room, great staff and quick check in. We hope to continue to provide great experiences for you. Positive guest feedback, like yours, is always an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for your kind words. The staff and I would love to provide you with another comfortable stay in the future. Sincerely,Dannielle Red Roof Management Rediresponse Specialist
10/10 - Xuất sắc
Eric
08/04/2024
Eric
Lưu trú 1 đêm vào Tháng 4, 2024
Toni-Ann RediResponse Specialist trả lời vào 01/05/2024
Hello Eric,I am pleased to have had you as our guest at our Red Roof Inn Hillsville. Your 5/5 score is much appreciated, yet; we would love for you to consider adding comments to your survey in the future, to assist us in discovering what we’re doing well and how we can improve our service, to make your stay that much better.Thanks again, we do hope you will choose to stay with us again at Red Roof, so we can have the opportunity to provide you with an even better experience.Sincerely,Toni-AnnRed Roof ManagementRediResponse Specialist
10/10 - Xuất sắc
Ron
07/04/2024
Thích: Điều kiện & cơ sở vật chất nơi lưu trú
Good
Ron
Lưu trú 1 đêm vào Tháng 4, 2024
Dannielle Rediresponse Specialist trả lời vào 07/04/2024
Dear Ron,Thank you for taking the time to share your feedback regarding your experience at the RED ROOF INN SYRACUSE. We sincerely appreciate your comments and are happy to hear you had a great experience with us. We hope to continue to provide great experiences for you. Positive guest feedback, like yours, is always an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for your kind words. The staff and I would love to provide you with another comfortable stay in the future.Sincerely,Dannielle Red Roof Management Rediresponse Specialist
10/10 - Xuất sắc
John
Đi cùng bạn đồng hành
31/03/2024
Thích: Sạch sẽ, nhân viên & dịch vụ, điều kiện & cơ sở vật chất nơi lưu trú
Check in was great - very friendly staff
John
Lưu trú 1 đêm vào Tháng 3, 2024
Toni-Ann RediResponse Specialist trả lời vào 01/04/2024
Dear John,Thank you for taking the time to share your feedback regarding your experience at the Red Roof Inn Hillsville. We sincerely appreciate your comments and are happy to hear you had a great experience with us, especially regarding our staff and easy check in. It’s encouraging to know that we are doing an excellent job for our guests.We hope to continue to provide great experiences for you in the future.Sincerely,Toni-AnnRed Roof ManagementRediResponse Specialist
8/10 - Tốt
Shesi
Đi cùng gia đình
28/03/2024
Thích: Sạch sẽ, nhân viên & dịch vụ
Không thích: Tiện nghi, dịch vụ
Out dated building, but for night to stop at not bad. Friendly staff
Shesi
Lưu trú 1 đêm vào Tháng 3, 2024
Samantha RediResponse Specialist trả lời vào 29/03/2024
Dear Shesi,Thank you for taking the time to share your feedback regarding your experience at the RED ROOF INN HILLSVILLE. You expressed that the appearance of our property did not meet your expectations, however, for an overnight stay our hotel would be adequate. You also mentioned that you were pleased with our friendly staff, which was great to hear. Feedback from our guests is always welcome at Red Roof as we strive to continuously improve the quality of our services. Thank you again for sharing your experience. We look forward to seeing you in your future travels.Sincerely,Samantha Red Roof ManagementRediResponse Specialist
10/10 - Xuất sắc
lynn
27/03/2024
Thích: Sạch sẽ, nhân viên & dịch vụ, điều kiện & cơ sở vật chất nơi lưu trú
Small, clean, quiet, friendly. Very comfortable stay!
lynn
Lưu trú 1 đêm vào Tháng 3, 2024
Kerry-Lee RediResponse Specialist trả lời vào 28/03/2024
Dear Lynn,Thank you for taking the time to complete our guest survey. We appreciate your comments regarding your recent stay at the RED ROOF INN HILLSVILLE. I was happy to read you were pleased with our clean, quiet and small hotel and our friendly staff. At Red Roof, our primary goal is to provide a clean and comfortable stay for all our guests and we are proud to have achieved that with your visit. Feedback from our guests is always welcome at as we strive to continuously improve the quality of our services. Thank you again for sharing your experience. We look forward to seeing you in your future travels.Sincerely,Kerry-Lee Red Roof ManagementRediResponse Specialist
10/10 - Xuất sắc
Anne
24/03/2024
Thích: Sạch sẽ, nhân viên & dịch vụ, tiện nghi, dịch vụ, điều kiện & cơ sở vật chất nơi lưu trú
Very clean
Anne
Lưu trú 1 đêm vào Tháng 3, 2024
Samantha Rediresponse Specialist trả lời vào 25/03/2024
Dear Anne,Thank you for taking the time to write a review of your stay at the RED ROOF INN HILLSVILLE. I am happy you were pleased with the cleanliness of our hotel. Our goal is to provide a clean and comfortable stay for all our guests and we're proud to have achieved that with your visit. Positive guest feedback, like yours, is always an encouragement to all of our Red Roof staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, we look forward to your next stay at Red Roof. Sincerely,SamanthaRed Roof ManagementRediresponse Specialist
10/10 - Xuất sắc
Jessica
Đi cùng gia đình và trẻ nhỏ
15/03/2024
Thích: Sạch sẽ, nhân viên & dịch vụ, điều kiện & cơ sở vật chất nơi lưu trú
Très bien pour faire un arrêt après une longue journée sur la route. Très propre et tranquille
Jessica
Lưu trú 1 đêm vào Tháng 3, 2024
Dannielle Rediresponse Specialist trả lời vào 16/03/2024
Chère Jessica,Merci d'avoir pris le temps de partager votre retour concernant votre expérience au RED ROOF INN HILLSVILLE. Nous apprécions sincèrement vos commentaires et sommes heureux d'apprendre que vous avez eu une excellente expérience avec nous, notamment en ce qui concerne l'emplacement propre, calme et pratique. Nous espérons continuer à vous offrir de belles expériences. Les commentaires positifs de nos clients, comme le vôtre, sont toujours un encouragement pour tout notre personnel alors que nous nous efforçons d'améliorer continuellement la qualité de nos services.Merci encore pour vos gentils mots. Le personnel et moi serions ravis de vous offrir un autre séjour confortable à l'avenir.Sincerely,Dannielle Red Roof Management Rediresponse Specialist
10/10 - Xuất sắc
John
11/03/2024
Thích: Sạch sẽ, nhân viên & dịch vụ, điều kiện & cơ sở vật chất nơi lưu trú
John
Lưu trú 1 đêm vào Tháng 3, 2024
Red Roof Management trả lời vào 13/03/2024
Thank you for sharing your 5/5 rating with us, John. Our staff at the Red Roof Inn Hillsville was especially delighted to know that we earned this following your stay. We aim to deliver a positive experience to all our guests, so we were happy to know that you were satisfied with your stay. However, we would love to hear about your stay, so please feel free to share.Once again, on behalf of Red Roof, we would like to extend our gratitude for your rating. It would be our pleasure to host you under our roof again in the future.Appreciatively,XaoRed Roof ManagementRediResponse Specialist
10/10 - Xuất sắc
Robert
08/03/2024
Thích: Sạch sẽ, nhân viên & dịch vụ, điều kiện & cơ sở vật chất nơi lưu trú
:very clear!
Robert
Lưu trú 2 đêm vào Tháng 3, 2024
Red Roof Management trả lời vào 10/03/2024
Hi Robert,I would like to personally thank you for sharing your feedback following your experience at the Red Roof Inn Hillsville with us. It was so rewarding to see that we earned your 5/5 score. We aim to deliver a positive experience to all our guests, so we were happy to know that you were satisfied with your stay. However, we would love to hear more about your stay, so please feel free to share. On behalf of Red Roof, we would like to thank you again for your review. It would be our pleasure to host you under our roof again so that we can provide you with more great stays.Best regards,XaoRed Roof ManagementRediResponse Specialist
10/10 - Xuất sắc
Nancy, Dayton
Đi cùng bạn đồng hành
28/02/2024
Thích: Sạch sẽ, nhân viên & dịch vụ, tiện nghi, dịch vụ, điều kiện & cơ sở vật chất nơi lưu trú
Quick easy check in . Clean room. Great price.
Nancy
Lưu trú 1 đêm vào Tháng 2, 2024
LaTunde RediResponse Specialist trả lời vào 28/02/2024
Dear Nancy,Thank you for taking the time to complete our guest survey. We appreciate your comments regarding your recent stay at the RED ROOF INN HILLSVILLE. It's great to see you enjoyed your stay, resulting in a 5/5 score. At Red Roof we are thrilled to read that you had clean room, check-in was quick along with all the positives that you highlighted. Our goal is to provide a clean and comfortable stay for all our guests and we're proud to have achieved that with your visit. Feedback from our guests is always welcome at Red Roof as we strive to continuously improve the quality of our services. Thank you again for sharing your experience. We look forward to seeing you in your future travels.Sincerely,LaTundeRed Roof ManagementRediResponse Specialist
6/10 - Được
Janice
27/02/2024
Room was great.
The girl who checked us in was stiff and artificial in her ‘friendliness’— there was no genuine warmth.
Janice
Lưu trú 1 đêm vào Tháng 2, 2024
knights inn trả lời vào 24/04/2024
Thank you for your feedback
10/10 - Xuất sắc
Jennifer
Đi cùng gia đình và trẻ nhỏ, Đi cùng bạn đồng hành
25/02/2024
Thích: Nhân viên & dịch vụ, tiện nghi, dịch vụ, điều kiện & cơ sở vật chất nơi lưu trú
Jennifer
Lưu trú 1 đêm vào Tháng 2, 2024
Tianna RediResponse Specialist trả lời vào 26/02/2024
Hello Jennifer,Thank you for taking a moment to complete our survey. The staff at the Red Roof Inn Hillsville and I appreciate your 5/5 score following your stay. In the future, please consider adding comments to your survey to let us know what we’re doing well and where we can improve. Your feedback is critical to Red Roof as we strive to deliver a clean, comfortable and value-based stay to all guests.We aim to deliver a positive experience for all our guests and we're happy you were satisfied with your stay. Thanks again and we hope you’ll visit us again on your next trip!Sincerely,Red Roof Management
10/10 - Xuất sắc
Robert
19/02/2024
Thích: Sạch sẽ, nhân viên & dịch vụ, điều kiện & cơ sở vật chất nơi lưu trú, tiện nghi phòng
If in the Hillsville area, definitely put this one on your list. Property is older but well maintained and is perfect for the overnight stop before you get to where you’re going. Pet friendly too. Breakfast is provided but nothing hot. More or less grab and go.
Robert
Lưu trú 1 đêm vào Tháng 2, 2024
Kerry-Lee RediResponse Specialist trả lời vào 20/02/2024
Thank you, Robert, for taking the time to leave a review. I appreciate your comments regarding your recent stay at the RED ROOF INN HILLSVILLE. It’s great to see you enjoyed your stay, resulting in a 10/10 score. We at Red Roof aim to deliver enjoyable experiences for all our guest and we’re proud to have achieve that with your visit. You highlighted our well-maintained property pet friendly environment and provided breakfast. Comments like yours are always an encouragement as we aim to improve on the quality of our guest experiences by providing exceptional services. Thank you again for your kind words. The staff and I would love to provide you with another nice stay in the future. Sincerely, Red Roof Management
10/10 - Xuất sắc
Colleen
Đi cùng gia đình
18/02/2024
Thích: Sạch sẽ, nhân viên & dịch vụ, điều kiện & cơ sở vật chất nơi lưu trú, tiện nghi phòng
Great place great people
Check was a breeze girls were very friendly and outgoing
Colleen
Lưu trú 1 đêm vào Tháng 2, 2024
Nishaye RediResponse Specialist trả lời vào 18/02/2024
Hello Colleen, We appreciate your comments regarding your recent stay at the Red Roof Inn Hillsville. It's heartwarming to see that our amazing staff left an lastly impression during your visit by being very helpful and accommodating, prompting your 10/10 score. We always enjoy hearing about the positive experiences our guests have at our hotels. Positive guest feedback, like yours, is always an encouragement to all of our Red Roof team as we strive to continuously improve the quality of our services.Thank you again for your kind words. The staff and I would love to provide you with another comfortable stay in the future.Very truly yours,NishayeRed Roof ManagementRediResponse Specialist
10/10 - Xuất sắc
Larry
06/02/2024
Thích: Sạch sẽ, điều kiện & cơ sở vật chất nơi lưu trú
Clean and quiet
Larry
Lưu trú 1 đêm vào Tháng 2, 2024
Adraine Rediresponse Specialist, trả lời vào 07/02/2024
Dear Larry, Thank you for taking the time to complete our guest survey. We appreciate your comments regarding your recent stay at the RED ROOF INN HILLSVILLE. It's rewarding to read that you found our hotel to be quiet and clean. Feedback from our guests is always welcome at Red Roof as we strive to continuously improve the quality of our services.Thank you again for sharing your experience. We look forward to seeing you in your future travels.Sincerely,AdraineRed Roof ManagementRediresponse Specialist,
6/10 - Được
Anthony
Đi cùng gia đình
30/01/2024
Thích: Sạch sẽ, nhân viên & dịch vụ
Không thích: Tiện nghi, dịch vụ, điều kiện & cơ sở vật chất nơi lưu trú
The bathroom fan and heat were very loud during the night .
We had to keep br light on during the night
And found it very difficult to rest .
I would not stay here again
Anthony
Chevanese RediResponse Specialist trả lời vào 01/02/2024
Thank you, Anthony, for sharing your feedback regarding your stay at the Red Roof Inn Hillsville. We're sorry to hear about the inconvenience caused by the light and the noise from the bathroom fan and heat. Our team is dedicated to ensuring a comfortable stay for all guests, and we sincerely apologize for any disturbance you experienced. Your feedback is invaluable to us at Red Roof, and we'll take your comments into consideration to ensure a more peaceful atmosphere.Thank you for sharing your concerns and I wish you all the best in your future travels.Sincerely,ChevaneseRed Roof Management RediResponse Specialist
6/10 - Được
Ian, Hamilton
Đi cùng gia đình
21/01/2024
Thích: Nhân viên & dịch vụ
Không thích: Tiện nghi, dịch vụ
Ian
Lưu trú 1 đêm vào Tháng 1, 2024
Xao RediResponse Specialist trả lời vào 21/01/2024
I appreciate the time that you took to share your sentiments with us, Ian. Our team at the Red Roof Inn Hillsville appreciated your 3/5 score following your stay. In the future, please consider adding comments so that we know what we’re doing well and where we can improve our services. Guest feedback, like yours, helps Red Roof to make these improvements.On your next stay, should you have any issues, please feel free to contact our front desk for real-time assistance. Thanks once again for sharing. We would love to host you under our roof again.With gratitude,Red Roof Management
10/10 - Xuất sắc
Tiea
Đi cùng thú cưng
15/01/2024
Thích: Sạch sẽ, nhân viên & dịch vụ, điều kiện & cơ sở vật chất nơi lưu trú
Great place to stay if you have pets!! Clean comfortable, and the staff is very friendly. Bring drinks and dinner and be prepared to hang with the pets that evening!
Tiea
Lưu trú 1 đêm vào Tháng 1, 2024
Nishaye RediResponse Specialist trả lời vào 16/01/2024
Dear Tiea,We appreciate your comments regarding your recent stay at the Red Roof Inn Hillsville. It's heartwarming to see that our amazing staff left an lastly impression during your visit by being very friendly, you loved the pet friendliness of our hotel and the comfort of our rooms met your expectations, prompting your 5/5 score. We always enjoy hearing about the positive experiences our guests have at our hotels. Positive guest feedback, like yours, is always an encouragement to all of our Red Roof staff as we strive to continuously improve the quality of our services.Thank you again for your kind words. The staff and I would love to provide you with another comfortable stay in the future.Very truly yours,NishayeRed Roof ManagementRediResponse Specialist
10/10 - Xuất sắc
Nelson
Đi cùng thú cưng, Đi cùng bạn đồng hành
09/01/2024
Thích: Sạch sẽ, nhân viên & dịch vụ, điều kiện & cơ sở vật chất nơi lưu trú
Simple clean accommodations.
Nelson
Lưu trú 1 đêm vào Tháng 1, 2024
Xao RediResponse Specialist trả lời vào 11/01/2024
Thanks for sharing your feedback with us, Nelson. The staff at our Red Roof Inn Hillsville was elated to see that we earned your 5/5 score. You mentioned that our accommodations were simple and clean, which delighted us.On behalf of Red Roof, we would like to thank you again for your review. It would be our pleasure for you to repeat your experience with us in the future.Respectfully,Red Roof Management
10/10 - Xuất sắc
david
Đi cùng gia đình
06/01/2024
Thích: Sạch sẽ, nhân viên & dịch vụ, tiện nghi, dịch vụ, điều kiện & cơ sở vật chất nơi lưu trú
Clean rooms, stayed here twice. Great staff that helped when needed
david
Lưu trú 1 đêm vào Tháng 1, 2024
Xao RediResponse Specialist trả lời vào 09/01/2024
Hi David,I would like to personally thank you for sharing your feedback following your experience at the Red Roof Inn Hillsville with us. It was so rewarding to see that we earned your 5/5 score with our clean rooms and our great staff. Red Roof strives to provide guests with a great experience, so seeing our efforts coming to fruition were especially pleasing to us.Thank you again for your review. It would be our pleasure to host you under our roof again so that we can provide you with more great stays.Best regards,Red Roof Management
10/10 - Xuất sắc
Alison
Đi cùng thú cưng
31/12/2023
Thích: Sạch sẽ, nhân viên & dịch vụ, điều kiện & cơ sở vật chất nơi lưu trú
Great for one night stay. Front desk was very friendly and courteous.
Alison
Lưu trú 1 đêm vào Tháng 12, 2023
Dannielle Rediresponse Specialist trả lời vào 01/01/2024
Dear Alison,Thank you for taking the time to share your feedback regarding your experience at the RED ROOF INN HILLSVILLE. We sincerely appreciate your comments and are happy to hear you had a great experience with us, especially regarding the friendly and courteous front desk staff. We hope to continue to provide great experiences for you. Positive guest feedback, like yours, is always an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for your kind words. The staff and I would love to provide you with another comfortable stay in the future. Sincerely,Dannielle Red Roof Management Rediresponse Specialist
8/10 - Tốt
David
Đi cùng thú cưng, Đi cùng gia đình
31/12/2023
Thích: Nhân viên & dịch vụ, điều kiện & cơ sở vật chất nơi lưu trú
David
Lưu trú 1 đêm vào Tháng 12, 2023
10/10 - Xuất sắc
David, Bloomsburg
Đi cùng gia đình
29/12/2023
Thích: Sạch sẽ, nhân viên & dịch vụ
Không thích: Tiện nghi, dịch vụ
Staff excellent customer service
David
Lưu trú 1 đêm vào Tháng 12, 2023
Antonio,RediResponse Specialist trả lời vào 29/12/2023
Dear David,Thank you for taking the time to complete our guest survey. I appreciate your comments regarding your recent stay at the RED ROOF INN HILLSVILLE. It’s great to hear that you found our staff to be very hospitable and provide exceptional service. At Red Roof, feedback from our guests is always welcome as we strive to continuously improve the quality of our services. Thank you again for sharing your experience. We look forward to seeing you in your future travels.Sincerely,Antonio,Red Roof ManagementRediResponse Specialist
4/10 - Kém
Steve
Đi cùng gia đình
29/12/2023
Thích: Nhân viên & dịch vụ
Không thích: Sạch sẽ, điều kiện & cơ sở vật chất nơi lưu trú, tiện nghi phòng
There was a dirty contact lens on the floor and you can tell the floor was dirty. Beds were hard as bricks. And the building is so loud being next to the highway. We left at 1:00 in the morning because we couldn't sleep. Should get refunded.
Steve
Lưu trú 1 đêm vào Tháng 12, 2023
Antonio,RediResponse Specialist trả lời vào 29/12/2023
Dear Steve,Thank you for taking the time to tell us about your experience at the RED ROOF INN HILLSVILLE. I am sorry that your experience did not meet your expectations. Please accept our sincerest apologies for what you described as uncleanliness and excessive noise among other concerns.At Red Roof, it is our intention to have your confidence in our abilities to prevent similar problems in the future. Please know that we value you as our guest and appreciate your business. Thank you for sharing your concerns and I hope you will give us the opportunity to better serve you at Red Roof the next time your travel plans require lodging.Very truly yours,Antonio,Red Roof Management RediResponse Specialist
8/10 - Tốt
Khách đã xác thực
26/12/2023
Thích: Sạch sẽ, nhân viên & dịch vụ, điều kiện & cơ sở vật chất nơi lưu trú, tiện nghi phòng
Khách đã xác thực
Lưu trú 1 đêm vào Tháng 12, 2023
Sharma RediResponse Specialist trả lời vào 28/12/2023
Dear Valued Guest, Thank you for taking a moment to leave a review. The staff at the RED ROOF INN HILLSVILLE and I appreciate your 4/5 score following your stay. In the future, please consider adding comments to your survey to let us know what we’re doing well and where we can improve. Your feedback is critical as we strive to deliver a clean, comfortable and value-based stay to all guests. On your next stay, should you have any issues while at Red Roof, please contact our front desk immediately so we can take care of the issue to ensure your satisfaction. Thanks again and we hope you’ll visit us again on your next trip! Sincerely, Red Roof Management
6/10 - Được
Pertti, Drexel Hill
Đi cùng thú cưng, Đi cùng bạn đồng hành
24/12/2023
Thích: Sạch sẽ, nhân viên & dịch vụ, điều kiện & cơ sở vật chất nơi lưu trú
Hotel itself ok for the price charged
but nothing around - eg the Tacos from the outside kiosk terrible
Pertti
Lưu trú 1 đêm vào Tháng 12, 2023
Sharma RediResponse Specialist trả lời vào 24/12/2023
Dear PerttiThank you for taking the time to share your feedback regarding your experience at the RED ROOF INN HILLSVILLE. I am happy to hear our hotel was ok for the price. However, you indicated that you were displeased with our location. At Red Roof, our main goal is to provide all our guests with a great experience that portrays the comforts of home, so I am to learn this was not the impression we left you with.Please know that we value you as our guest and appreciate your business. I do hope that you will return to our hotel, or any of our other Red Roof brand locations in the future. Sincerely,Red Roof Management
10/10 - Xuất sắc
Lisa, Marietta
23/12/2023
Lisa
Lưu trú 1 đêm vào Tháng 12, 2023
Sharma RediResponse Specialist trả lời vào 24/12/2023
Hello Lisa, Thank you for taking a moment to leave a review. The staff at the RED ROOF INN HILLSVILLE and I appreciate your 5/5 score following your stay. In the future, please consider adding comments to your survey to let us know what we’re doing well and where we can improve. Your feedback is critical as we strive to deliver a clean, comfortable and value-based stay to all guests. On your next stay, should you have any issues while at Red Roof, please contact our front desk immediately so we can take care of the issue to ensure your satisfaction. Thanks again and we hope you’ll visit us again on your next trip! Sincerely, Red Roof Management
6/10 - Được
Deborah
Đi cùng gia đình
22/12/2023
Thích: Nhân viên & dịch vụ, tiện nghi phòng
Basic Hotel
Nothing special, bare minimum furnishings, convenient location and beds were comfortable
Deborah
Lưu trú 1 đêm vào Tháng 12, 2023
Tianna RediResponse Specialist trả lời vào 23/12/2023
Dear Deborah, Thank you for taking the time to complete our guest survey. I appreciate your comments regarding your recent stay at the Red Roof Inn Hillsville. It's great to read that you found our location to be convenient to your travels and that the beds were comfortable. Feedback from our guests is always welcome as Red Roof strive to continuously improve the quality of our services. Thank you again for sharing your experience. We look forward to seeing you in your future travels.Sincerely,Red Roof Management
6/10 - Được
Walter
Đi cùng bạn đồng hành
17/12/2023
Thích: Sạch sẽ, nhân viên & dịch vụ
Simple, clean, small. But the interstate was always audible and walking not possible w/o driving
Walter
Lưu trú 1 đêm vào Tháng 12, 2023
10/10 - Xuất sắc
Rene
Đi cùng gia đình
16/12/2023
Thích: Sạch sẽ, nhân viên & dịch vụ, điều kiện & cơ sở vật chất nơi lưu trú, tiện nghi phòng
un bel endroit pour reprendre son souffle
excellent dans son ensemble. Le seul hic, c'est l'indisponibilité d'acces aux jus de fruits avant 6 hrs le matin. Il y a l'avantage de l'inconvénient: proximité par rapport à l'autoroute versus le bruit généré par le transport routier.
Rene
Lưu trú 1 đêm vào Tháng 12, 2023
Tianna RediResponse Specialist trả lời vào 17/12/2023
Dear Rene,Thank you for taking the time to share your feedback regarding your experience at the Red Roof Inn Hillsville. We sincerely appreciate your comments and are happy to hear you had a great experience with us, prompting your 10/10 score. Red Roof's goal is to provide a clean and comfortable stay for all our guests and we're proud to have achieved that with your visit. However, you mentioned that the noise disturbances hindered your stay. We hope to continue to provide great experiences for you. Thank you again for your review. It would be our pleasure for you to repeat your experience with us in the future.Sincerely,Red Roof Management
8/10 - Tốt
Yosif, milford
13/12/2023
Thích: Tiện nghi, dịch vụ
Good location, clean
Yosif
Lưu trú 1 đêm vào Tháng 12, 2023
Tianna RediResponse Specialist trả lời vào 13/12/2023
Hello Yosif,Thank you for taking a moment to share your feedback regarding your recent visit at the Red Roof Inn Hillsville. It is so rewarding to read that you were welcomed by the spotlessness of the room and the convenience of our location. Our goal is to provide a clean and comfortable stay for all our guests and we're proud to have achieved that with your visit. Please know that Red Roof value you as our guest and appreciate your business.The staff and I would like to thank you again for posting your review. We look forward to welcoming you back in the future!Sincerely,Red Roof Management
6/10 - Được
Lori
Đi cùng bạn đồng hành
08/12/2023
Thích: Sạch sẽ, nhân viên & dịch vụ
Although they have tried to update the guest rooms, they were innerd of work. Contentinal breakfast was just muffins, coffee, and juice.
Lori
Adraine Rediresponse Specialist trả lời vào 15/02/2024
Hello Lori Thank you for taking a moment to complete our survey. The staff at the RED ROOF INN HILLSVILLE and I appreciate your 3/5 score following your stay. I am sorry to read that you were unsatisfied with the options available at the continental breakfast and your room. Your feedback is critical to Red Roof as we strive to deliver a clean, comfortable and value-based stay to all guests.On your next stay should you have any issues while with us, please contact our front desk immediately so we can take care of the issue to ensure your satisfaction. Thanks again and we hope you’ll visit us again on your next trip!Sincerely,AdraineRed Roof Management Rediresponse Specialist
8/10 - Tốt
Levato, Gettysburg
Đi cùng gia đình
29/11/2023
Thích: Sạch sẽ, nhân viên & dịch vụ, tiện nghi, dịch vụ, điều kiện & cơ sở vật chất nơi lưu trú
The room was clean and well presented. The lobby and the hallway could use some updates and I was a little skeptical as I was going to the room but the room was very nice. The morning breakfast could be better arranged and have a few more options but overall the stay was great. Thanks
Levato
Lưu trú 1 đêm vào Tháng 11, 2023
Tianna RediResponse Specialist trả lời vào 30/11/2023
Dear Levato,Thank you for taking the time to complete our guest survey. I appreciate your comments regarding your recent stay at the Red Roof Inn Hillsville. It's great to read that you were pleased with the cleanliness of the room. However, you mentioned that the upkeep of the lobby and the hallway was not to your liking. Feedback from our guests is always welcome as Red Roof strive to continuously improve the quality of our services. Thank you again for sharing your experience. We look forward to seeing you in your future travels.Sincerely,Tianna Red Roof ManagementRediResponse Specialist
8/10 - Tốt
Nicole
Đi cùng bạn đồng hành
29/11/2023
Thích: Sạch sẽ, nhân viên & dịch vụ, tiện nghi, dịch vụ, điều kiện & cơ sở vật chất nơi lưu trú
Très bon rapport qualité/prix. Chambre et salle de bain très propre. Lit confortable. Le déjeuner est continental comme annoncé (café, thé, jus,céréales,pain pour rôties, muffins, gruau)
Nicole
Lưu trú 1 đêm vào Tháng 11, 2023
Olivia RediResponse Specialist trả lời vào 29/11/2023
Merci Nicole d'avoir pris le temps de partager vos commentaires concernant votre expérience au Red Roof Inn Hillsville. Nous apprécions sincèrement vos commentaires et sommes heureux d'apprendre que vous avez eu une excellente rencontre avec nous, notamment en ce qui concerne notre prix abordable, notre chambre et salle de bain propres, notre lit confortable et toutes les autres remarques aimables soulignées. Chez Red Roof, nous espérons continuer à vous offrir de superbes expériences.Merci encore de partager votre expérience avec nous. Nous serions ravis de vous revoir si vos voyages vous ramènent dans notre région.Sincèrement,OliviaGestion du toit rougeSpécialiste RediResponse