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Nhận xét về Au Lac Charner Hotel

4 out of 5
Au Lac Charner Hotel
87-89-91 Hồ Tùng Mậu, P.Bến Nghé, TP. Hồ Chí Minh

Nhận xét

9,0

Tuyệt vời

Đánh giá 10 - Xuất sắc. 412/656 nhận xét" "
Đánh giá 8 - Tốt. 173/656 nhận xét" "
Đánh giá 6 - Được. 37/656 nhận xét" "
Đánh giá 4 - Kém. 17/656 nhận xét" "
Đánh giá 2 - Tồi. 17/656 nhận xét" "

9,0/10

Sạch sẽ

9,4/10

Nhân viên & dịch vụ

8,8/10

Tiện nghi, dịch vụ

8,8/10

Điều kiện & cơ sở vật chất nơi lưu trú

8,6/10

Thân thiện với môi trường

Nhận xét

6/10 - Được

Donald, Yorba Linda

Đi theo nhóm, Đi cùng gia đình
Thích: Nhân viên & dịch vụ
Of all the places we stayed in Vietnam, this was my least liked. They had many rules at this hotel and many dos and don’ts. Breakfast was very average. The staff was friendly and attentive.
Lưu trú 3 đêm vào Tháng 5, 2024

10/10 - Xuất sắc

HIROSHI

Đi theo nhóm, Khách đi công tác
Thích: Sạch sẽ, nhân viên & dịch vụ, tiện nghi, dịch vụ
フロントがとても親切、朝食もとても美味しいし部屋も良かったです、風呂のお湯が茶色だったのがマイナス
Lưu trú 2 đêm vào Tháng 5, 2024

10/10 - Xuất sắc

Quoc Khanh

Đi cùng gia đình
Thích: Sạch sẽ, nhân viên & dịch vụ, tiện nghi, dịch vụ, điều kiện & cơ sở vật chất nơi lưu trú
Everything is excellent except the shower design, when taking a shower the whole bathroom floor gets wet.
Lưu trú 2 đêm vào Tháng 5, 2024
Au Lac Charner Hotel Team trả lời vào 24/05/2024
Dear Mr. Quoc Khanh,Thank you so much for choosing Au Lac Charner Hotel for your stay in Ho Chi Minh city.We sincerely apologize for not meeting your expectations, your feedback has been noted and will be forwarded to the relevant departments for suitable quality improvements.Your satisfaction on service is the motivation for us to work even harder.We hope you and family have a wonderful day and look forward to welcoming you back to us in the near future.Best regards,

10/10 - Xuất sắc

Shawn

Thích: Sạch sẽ, nhân viên & dịch vụ, tiện nghi, dịch vụ, điều kiện & cơ sở vật chất nơi lưu trú
This place is wonderful!
Lưu trú 3 đêm vào Tháng 5, 2024
Au Lac Charner Hotel Team trả lời vào 24/05/2024
Dear Shawn,Thank you so much for choosing Au Lac Charner Hotel for your stay in Ho Chi Minh city and giving us a good comment.We are very delighted that you had a memorable stay at the hotel.Your satisfaction on service is the motivation for us to work even harder. We hope you and family have a wonderful day and look forward to welcoming you back to us in the near future.Best regards,

10/10 - Xuất sắc

Natasha

Đi cùng bạn đồng hành
Thích: Sạch sẽ, nhân viên & dịch vụ, tiện nghi, dịch vụ, điều kiện & cơ sở vật chất nơi lưu trú
Best thing about our stay was Kun, the best bell boy. Nothing was never any trouble for him when we needed anything. Kun is an asset to this hotel
Lưu trú 1 đêm vào Tháng 5, 2024
Au Lac Charner Hotel Team trả lời vào 24/05/2024
Dear Natasha,Thank you so much for choosing Au Lac Charner Hotel for your stay in Ho Chi Minh city and giving us a good comment.We are very delighted that you had a memorable stay at the hotel.Your satisfaction on service is the motivation for us to work even harder. We hope you and family have a wonderful day and look forward to welcoming you back to us in the near future.Best regards,

10/10 - Xuất sắc

Lisa

Đi cùng bạn đồng hành
Thích: Sạch sẽ, nhân viên & dịch vụ, tiện nghi, dịch vụ, điều kiện & cơ sở vật chất nơi lưu trú
Good location, friendly & helpful staff. Breakfast & afternoon tea were delightful. Outside shower was good fun ! Highly recommend
Lưu trú 5 đêm vào Tháng 5, 2024
Au Lac Charner Hotel Team trả lời vào 24/05/2024
Dear Lisa,Thank you so much for choosing Au Lac Charner Hotel for your stay in Ho Chi Minh city and giving us a good comment.We are very delighted that you had a memorable stay at the hotel.Your satisfaction on service is the motivation for us to work even harder. We hope you and family have a wonderful day and look forward to welcoming you back to us in the near future.Best regards,

6/10 - Được

Ricardo

Thích: Sạch sẽ, nhân viên & dịch vụ, tiện nghi, dịch vụ, điều kiện & cơ sở vật chất nơi lưu trú
Centrally located, too clise to the "adult" part of the district for comfort Pool is relativelly small and long chairs are usually taken out Bathroom would need some better maintenance. Bathtub had a egg smell when used thet jets (on off button was malfunctioning) Shower is on the tiny balcony, not great at all Managed to get a cockroach once in the bathroom (very unpleasant) Breakfast is good Service is OK, but will try to convince you to not use your expedia upgrade - not very pro There are better options, specially in this price range. Quality/price ratio not fantastic
Lưu trú 3 đêm vào Tháng 5, 2024
Au Lac Charner Hotel Team trả lời vào 24/05/2024
Dear Ricardo,Thank you so much for choosing Au Lac Charner Hotel for your stay in Ho Chi Minh city.We sincerely apologize for not meeting your expectations, your feedback has been noted and will be forwarded to the relevant departments for suitable quality improvements.Your satisfaction on service is the motivation for us to work even harder.We hope you and family have a wonderful day and look forward to welcoming you back to us in the near future.Best regards,

8/10 - Tốt

YOSHIAKI

Thích: Sạch sẽ, nhân viên & dịch vụ, tiện nghi, dịch vụ, điều kiện & cơ sở vật chất nơi lưu trú
立地条件が良く、観光に適している。朝食ブッフェも美味しく頂けました。エントランスも綺麗でレストランもこじんまりとセットされていた。但し、ベランダがウエブサイトの写真とは差があった。
Lưu trú 1 đêm vào Tháng 5, 2024
Au Lac Charner Hotel Team trả lời vào 24/05/2024
Dear Yoshiaki,Thank you so much for choosing Au Lac Charner Hotel for your stay in Ho Chi Minh city.We sincerely apologize for not meeting your expectations, your feedback has been noted and will be forwarded to the relevant departments for suitable quality improvements.Your satisfaction on service is the motivation for us to work even harder.We hope you and family have a wonderful day and look forward to welcoming you back to us in the near future.Best regards,

10/10 - Xuất sắc

Christopher

Thích: Sạch sẽ
NA
Lưu trú 1 đêm vào Tháng 5, 2024
Au Lac Charner Hotel Team trả lời vào 24/05/2024
Dear Mr. Christopher,Thank you so much for choosing Au Lac Charner Hotel for your stay in Ho Chi Minh city and giving us a good comment.We are very delighted that you had a memorable stay at the hotel.Your satisfaction on service is the motivation for us to work even harder. We hope you and family have a wonderful day and look forward to welcoming you back to us in the near future.Best regards,

8/10 - Tốt

Matthew, Neston

Đi theo nhóm
Thích: Sạch sẽ, nhân viên & dịch vụ, tiện nghi, dịch vụ, điều kiện & cơ sở vật chất nơi lưu trú
Nice property in a great location with all the main sights in walking distance.
Lưu trú 3 đêm vào Tháng 4, 2024
Au Lac Charner Hotel Team trả lời vào 24/05/2024
Dear Matthew,Thank you so much for choosing Au Lac Charner Hotel for your stay in Ho Chi Minh city and giving us a good comment.We are very delighted that you had a memorable stay at the hotel.Your satisfaction on service is the motivation for us to work even harder. We hope you and family have a wonderful day and look forward to welcoming you back to us in the near future.Best regards,

10/10 - Xuất sắc

Joseph

Đi cùng bạn đồng hành
Thích: Sạch sẽ, nhân viên & dịch vụ, tiện nghi, dịch vụ, điều kiện & cơ sở vật chất nơi lưu trú
The staff, the cleanliness and friendliness - this property was superb and beyond what I expected!
Lưu trú 5 đêm vào Tháng 5, 2024
Au Lac Charner Hotel Team trả lời vào 07/05/2024
Dear Mr. Joseph

10/10 - Xuất sắc

Yuan

Đi cùng bạn đồng hành
Thích: Sạch sẽ, nhân viên & dịch vụ, tiện nghi, dịch vụ, điều kiện & cơ sở vật chất nơi lưu trú
リッチよく、アフタヌーンティーとプールですごいリゾート気分でした。
Lưu trú 4 đêm vào Tháng 5, 2024
Au Lac Charner Hotel Team trả lời vào 07/05/2024
Dear Yuan,Thank you so much for choosing Au Lac Charner Hotel for your stay in Ho Chi Minh city and giving us a good comment.We are very delighted that you had a memorable stay at the hotel.Your satisfaction on service is the motivation for us to work even harder. We hope you and family have a wonderful day and look forward to welcoming you back to us in the near future.Best regards,

8/10 - Tốt

Leanne

Đi cùng gia đình
Thích: Sạch sẽ, tiện nghi, dịch vụ, điều kiện & cơ sở vật chất nơi lưu trú
Không thích: Nhân viên & dịch vụ
The property was lovely very clean and the rooms were spacious close waking distance to everything. The only downside was the staff were unhelpful and unfriendly. They organised a SIM card for me which was great whilst in Ho Chi Minh but did not work anywhere else in Vietnam. They also charged $5usd for a plastic room key they never gave me. Such a shame such a beautiful property is lacking the service it deserves
Au Lac Charner Hotel Team trả lời vào 07/05/2024
Dear Leanne,Thank you so much for choosing Au Lac Charner Hotel for your stay in Ho Chi Minh city.We sincerely apologize for not meeting your expectations, your feedback has been noted and will be forwarded to the relevant departments for suitable quality improvements.Your satisfaction on service is the motivation for us to work even harder.We hope you and family have a wonderful day and look forward to welcoming you back to us in the near future.Best regards,

10/10 - Xuất sắc

Jesse, hagatna

Đi cùng gia đình
Thích: Sạch sẽ, nhân viên & dịch vụ, điều kiện & cơ sở vật chất nơi lưu trú
The hotel was within walking distance to many attractions. The hotel staff were friendly, helpful, efficient and professional. The hotel staff definitely made my stay memorable.
Lưu trú 14 đêm vào Tháng 4, 2024
Au Lac Charner Hotel Team trả lời vào 07/05/2024
Dear Ms. Jesse,Thank you so much for choosing Au Lac Charner Hotel for your stay in Ho Chi Minh city and giving us a good comment.We are very delighted that you had a memorable stay at the hotel.Your satisfaction on service is the motivation for us to work even harder. We hope you and family have a wonderful day and look forward to welcoming you back to us in the near future.Best regards,

8/10 - Tốt

jean marc

Đi cùng gia đình
Thích: Sạch sẽ, nhân viên & dịch vụ, điều kiện & cơ sở vật chất nơi lưu trú
The only problem of the hotel was the shower. No matter what we did the water would leak outside.
Lưu trú 3 đêm vào Tháng 4, 2024
Au Lac Charner Hotel Team trả lời vào 07/05/2024
Dear Jean Marc,Thank you so much for choosing Au Lac Charner Hotel for your stay in Ho Chi Minh city.We sincerely apologize for not meeting your expectations, your feedback has been noted and will be forwarded to the relevant departments for suitable quality improvements.Your satisfaction on service is the motivation for us to work even harder.We hope you and family have a wonderful day and look forward to welcoming you back to us in the near future.Best regards,

10/10 - Xuất sắc

Paul

Đi cùng bạn đồng hành
Thích: Sạch sẽ, nhân viên & dịch vụ, tiện nghi, dịch vụ, điều kiện & cơ sở vật chất nơi lưu trú
amazing hotel and staff - my second trip here and it won't be my last. Always made to feel welcome and nothing is too much trouble for the staff clean and well decorated - afternoon tea is always a welcome addition and so nice after a hot afternoon walking around HCM city,
Au Lac Charner Hotel Team trả lời vào 07/05/2024
Dear Mr. Paul,Thank you so much for choosing Au Lac Charner Hotel for your stay in Ho Chi Minh city and giving us a good comment.We are very delighted that you had a memorable stay at the hotel.Your satisfaction on service is the motivation for us to work even harder. We hope you and family have a wonderful day and look forward to welcoming you back to us in the near future.Best regards,

10/10 - Xuất sắc

keith

Lưu trú 1 đêm vào Tháng 4, 2024
Au Lac Charner Hotel Team trả lời vào 24/05/2024
Dear Keith,Thank you so much for choosing Au Lac Charner Hotel for your stay in Ho Chi Minh city and giving us a good comment.We are very delighted that you had a memorable stay at the hotel.Your satisfaction on service is the motivation for us to work even harder. We hope you and family have a wonderful day and look forward to welcoming you back to us in the near future.Best regards,

10/10 - Xuất sắc

Kim, Dee Why

Đi cùng bạn đồng hành
Thích: Sạch sẽ, nhân viên & dịch vụ, tiện nghi, dịch vụ, điều kiện & cơ sở vật chất nơi lưu trú
Would like to say a big thank you to all the staff. From the the front desk , driver and housekeeping. We had a wonderful stay.
Lưu trú 2 đêm vào Tháng 4, 2024
Au Lac Charner Hotel Team trả lời vào 25/04/2024
Dear Valued Guest,Thank you so much for choosing Au Lac Charner Hotel for your stay in Ho Chi Minh city and giving us a good comment.We are very delighted that you had a memorable stay at the hotel.Your satisfaction on service is the motivation for us to work even harder. We hope you and family have a wonderful day and look forward to welcoming you back to us in the near future.Best regards,

6/10 - Được

Eshwer

Đi cùng gia đình
Thích: Nhân viên & dịch vụ
My recent stay at the hotel was a mixed bag. While the location was superb, offering easy access to [city landmarks], the overall experience left something to be desired. Firstly, the staff members were generally average, with the exception of Robert at the front desk. His professionalism, attentiveness, and willingness to assist stood out in contrast to the rest of the team. However, one major disappointment was the breakfast options. The selection was poor and very limited, lacking variety and freshness. For a hotel aiming to provide a satisfying start to the day, this was a significant letdown. Regrettably, based on this experience, I would not choose to stay here again in the future.
Lưu trú 3 đêm vào Tháng 4, 2024
Au Lac Charner Hotel Team trả lời vào 25/04/2024
Dear Eshwer,Thank you so much for choosing Au Lac Charner Hotel for your stay in Ho Chi Minh city.We sincerely apologize for not meeting your expectations, your feedback has been noted and will be forwarded to the relevant departments for suitable quality improvements.Your satisfaction on service is the motivation for us to work even harder.We hope you and family have a wonderful day and look forward to welcoming you back to us in the near future.Best regards,

10/10 - Xuất sắc

Peter

Đi cùng bạn đồng hành
Thích: Sạch sẽ, nhân viên & dịch vụ, tiện nghi, dịch vụ, điều kiện & cơ sở vật chất nơi lưu trú
The staff and concierge are top notch
Lưu trú 6 đêm vào Tháng 4, 2024
Au Lac Charner Hotel Team trả lời vào 25/04/2024
Dear Valued Guest,Thank you so much for choosing Au Lac Charner Hotel for your stay in Ho Chi Minh city and giving us a good comment.We are very delighted that you had a memorable stay at the hotel.Your satisfaction on service is the motivation for us to work even harder. We hope you and family have a wonderful day and look forward to welcoming you back to us in the near future.Best regards,

10/10 - Xuất sắc

Anette

Đi cùng bạn đồng hành
Thích: Sạch sẽ, nhân viên & dịch vụ, tiện nghi, dịch vụ, điều kiện & cơ sở vật chất nơi lưu trú
The staff is wonderful. We especially found Robert and Tammy to be superstars! Friendly, helpful and efficient. The beds are firm and we loved it. The area around this hotel is very walkable and it is safe. What we didn’t like: The room we stayed in for one night was very noisy (street front) and it had a weird smell (room 202). We asked for another room and was moved to another room.
Lưu trú 3 đêm vào Tháng 4, 2024
Au Lac Charner Hotel Team trả lời vào 13/04/2024
Dear Anettle,Thank you so much for choosing Au Lac Charner Hotel for your stay in Ho Chi Minh city and giving us a good comment.We are very delighted that you had a memorable stay at the hotel.Your satisfaction on service is the motivation for us to work even harder. We hope you and family have a wonderful day and look forward to welcoming you back to us in the near future.Best regards,

10/10 - Xuất sắc

Brian, Richmond

Đi theo nhóm, Đi cùng bạn đồng hành
Thích: Sạch sẽ, nhân viên & dịch vụ, tiện nghi, dịch vụ, điều kiện & cơ sở vật chất nơi lưu trú
I would prefer if everything was priced in VND. Pricing in US dollars means I’m paying exchange twice when I pay in CAD on a credit card. Everything was very nice. Breakfast, afternoon tea , etc. Weirdly, toilet paper holder in our room was virtually inaccessible if you were on the toilet. Quite minor but irritating
Lưu trú 3 đêm vào Tháng 4, 2024
Au Lac Charner Hotel Team trả lời vào 13/04/2024
Dear Mr. Brian,Thank you so much for choosing Au Lac Charner Hotel for your stay in Ho Chi Minh city and giving us a good comment.We are very delighted that you had a memorable stay at the hotel.Your satisfaction on service is the motivation for us to work even harder. We hope you and family have a wonderful day and look forward to welcoming you back to us in the near future.Best regards,

2/10 - Tồi

Alexandra, Melbourne

Thích: Nhân viên & dịch vụ
Không thích: Sạch sẽ, tiện nghi, dịch vụ, điều kiện & cơ sở vật chất nơi lưu trú
My room had no windows and in overall was expecting something better.
Lưu trú 1 đêm vào Tháng 4, 2024
Au Lac Charner Hotel Team trả lời vào 05/04/2024
Dear Alexandra,Thank you for your recent correspondence regarding Au Lac Charner Hotel.We have described this room type without windows on the booking page to Customers before choosing to book.Please double check if your booking is correct, ID 161460817. Room type: Ruffier Deluxe twin (no window)Best RegardsAu Lac Charner Hotel Team

10/10 - Xuất sắc

Xuan

Đi cùng bạn đồng hành
Thích: Sạch sẽ, nhân viên & dịch vụ, tiện nghi, dịch vụ, điều kiện & cơ sở vật chất nơi lưu trú
Clean hotel with friendly staff within the tourist centre of HCMC. Easy walking distance to multiple key sites including the war remnants museum and Ben Thanh museum. Staff are very welcoming and eager to help. Good breakfast and afternoon tea buffet options. Thank you for having us!
Lưu trú 4 đêm vào Tháng 3, 2024
Au Lac Charner Hotel Team trả lời vào 05/04/2024
Au Lac Charner Hotel, Xin chào!Dear Mr/Ms Xuan,On behalf of the Management and staff of Au Lac Charner Hotel, we would like to thank you for sharing your family's experience.It is fantastic to read that you keep lovely memories of your holidays in the hotel and we appreciate your kind words on our wonderful staff.We thank you again for taking the time to share your experience. We hope to have more opportunities to serve you on your next visit with the pleasant and amazing innovation of our resort as well as Ho Chi Minh city.With warm regards,Hotel Management,

10/10 - Xuất sắc

Amit

Đi cùng gia đình và trẻ nhỏ
Thích: Sạch sẽ, nhân viên & dịch vụ, tiện nghi, dịch vụ, điều kiện & cơ sở vật chất nơi lưu trú
Located very nicely and the hotel is well built and maintained. Nice and comfortable stay.
Lưu trú 2 đêm vào Tháng 3, 2024
Au Lac Charner Hotel Team trả lời vào 05/04/2024
Au Lac Charner Hotel, Xin chào!Dear Mr/Ms Amit,We highly appreciated your feedback regarding your stay at Au Lac Charner Hotel. It is always a pleasure to receive feedback from our beloved customerWe are delighted to learn that we had provided an excellent stay and particularly value of our hotel. Your feedback regarding your recent stay with us is greatly appreciated and will help ensure the services provided at Au Lac Charner Hotel are of the highest quality. We are so pleased that you're enjoying your holiday!We are happy to have hosted you and hope you will stay with us again on your next visit to Ho Chi Minh city.With warm regards,Hotel Management,

10/10 - Xuất sắc

Robyn

Đi cùng bạn đồng hành
Thích: Sạch sẽ, nhân viên & dịch vụ, tiện nghi, dịch vụ, điều kiện & cơ sở vật chất nơi lưu trú
Au Lac Charner is in a great location with wonderful views. Breakfast was great and all the staff were very friendly and helpful. Swimming pool is a bit small but good enough to cool down after a busy day. Our only complaint would be that there are no handrails to get into the pool and also no hand rails at the entrance to the hotel. Otherwise - perfect!
Lưu trú 4 đêm vào Tháng 3, 2024
Au Lac Charner Hotel Team trả lời vào 26/03/2024
Dear Mr. Robyn,Thank you so much for choosing Au Lac Charner Hotel for your stay in Ho Chi Minh city and giving us a good comment.We are very delighted that you had a memorable stay at the hotel.Your satisfaction on service is the motivation for us to work even harder. We hope you and family have a wonderful day and look forward to welcoming you back to us in the near future.Best regards,

8/10 - Tốt

Johnny

Thích: Sạch sẽ, nhân viên & dịch vụ, điều kiện & cơ sở vật chất nơi lưu trú
Great location and staff.
Lưu trú 4 đêm vào Tháng 3, 2024
Au Lac Charner Hotel Team trả lời vào 26/03/2024
Dear Mr. Johnny,Thank you so much for choosing Au Lac Charner Hotel for your stay in Ho Chi Minh city and giving us a good comment.We are very delighted that you had a memorable stay at the hotel.Your satisfaction on service is the motivation for us to work even harder. We hope you and family have a wonderful day and look forward to welcoming you back to us in the near future.Best regards,Au Lac Charner Hotel Team

10/10 - Xuất sắc

Kanako

Lưu trú 2 đêm vào Tháng 3, 2024
Au Lac Charner Hotel Team trả lời vào 26/03/2024
Dear Mr. Kanako,Thank you so much for choosing Au Lac Charner Hotel for your stay in Ho Chi Minh city and giving us a good comment.We are very delighted that you had a memorable stay at the hotel.Your satisfaction on service is the motivation for us to work even harder. We hope you and family have a wonderful day and look forward to welcoming you back to us in the near future.Best regards,

10/10 - Xuất sắc

Jacky

Đi cùng gia đình
Thích: Sạch sẽ, nhân viên & dịch vụ, tiện nghi, dịch vụ, điều kiện & cơ sở vật chất nơi lưu trú
De ligging is echt super. Naast een van de hoogste toren in HCM en ook op loopafstand van promenade due leidt naar stadhuis. Hotel is heel knus, kamer was prima met een groot bad en douche. Toilet met alle moderne snufjes. Zoals overal in Vietnam zijn de mensen heeeeel lief en vrolijk. Boeken waard helemaal wat ligging betreft
Lưu trú 2 đêm vào Tháng 3, 2024
Au Lac Charner Hotel Team trả lời vào 22/03/2024
Thank you so much for making Au Lac Charner hotel hotel of your choice and sharing your review with us!Your comments are very encouraging for us all the hotel knowing that the facilities and foods & drinks offerings were an enjoyable part of your experience. Our team will be very pleased that we delivered on promise of providing you with a comfortable and memorable service.It is our pleasure to be at your services and we look forward to welcoming you back soon.Wishing you well and kind regards,

10/10 - Xuất sắc

Michael

Đi cùng bạn đồng hành
Thích: Sạch sẽ, nhân viên & dịch vụ, tiện nghi, dịch vụ, điều kiện & cơ sở vật chất nơi lưu trú
Great hotel. Close to all attractions. Staff was very friendly. Great price for the location and what you get.
Lưu trú 2 đêm vào Tháng 3, 2024
Au Lac Charner Hotel Team trả lời vào 26/03/2024
Dear Micheal,Thank you so much for choosing Au Lac Charner Hotel for your stay in Ho Chi Minh city and giving us a good comment.We are very delighted that you had a memorable stay at the hotel.Your satisfaction on service is the motivation for us to work even harder. We hope you and family have a wonderful day and look forward to welcoming you back to us in the near future.Best regards,

10/10 - Xuất sắc

HakLeng

Đi theo nhóm, Đi cùng gia đình
Thích: Sạch sẽ, nhân viên & dịch vụ, tiện nghi, dịch vụ, điều kiện & cơ sở vật chất nơi lưu trú
Amazing staff. Welcoming, friendly, and super catering.
Lưu trú 2 đêm vào Tháng 3, 2024
Au Lac Charner Hotel Team trả lời vào 26/03/2024
Dear HakLeng,Thank you so much for choosing Au Lac Charner Hotel for your stay in Ho Chi Minh city and giving us a good comment.We are very delighted that you had a memorable stay at the hotel.Your satisfaction on service is the motivation for us to work even harder. We hope you and family have a wonderful day and look forward to welcoming you back to us in the near future.Best regards,

10/10 - Xuất sắc

Clare

Đi theo nhóm, Đi cùng bạn đồng hành
Thích: Sạch sẽ, nhân viên & dịch vụ, tiện nghi, dịch vụ, điều kiện & cơ sở vật chất nơi lưu trú
Excellent location. Very clean beautiful hotel. Amazing staff. Walk to everything. Highly recommend
Lưu trú 3 đêm vào Tháng 2, 2024
Au Lac Charner Hotel Team trả lời vào 26/03/2024
Dear Ms. Clare,Thank you so much for choosing Au Lac Charner Hotel for your stay in Ho Chi Minh city and giving us a good comment.We are very delighted that you had a memorable stay at the hotel.Your satisfaction on service is the motivation for us to work even harder. We hope you and family have a wonderful day and look forward to welcoming you back to us in the near future.Best regards,

10/10 - Xuất sắc

Angela

Đi cùng gia đình
Thích: Sạch sẽ, nhân viên & dịch vụ, tiện nghi, dịch vụ, điều kiện & cơ sở vật chất nơi lưu trú
The staff was very accommodating and welcoming. They provided exceptional service, wonderful recommendations and greetings. I highly recommend staying at this hotel for your time in Ho Chi Minh. The location is walkable distance to many restaurants, cafes, shops, and attractions.
Lưu trú 4 đêm vào Tháng 2, 2024
Au Lac Charner Hotel Team trả lời vào 26/03/2024
Dear Ms. Angela,Thank you so much for choosing Au Lac Charner Hotel for your stay in Ho Chi Minh city and giving us a good comment.We are very delighted that you had a memorable stay at the hotel.Your satisfaction on service is the motivation for us to work even harder. We hope you and family have a wonderful day and look forward to welcoming you back to us in the near future.Best regards,

8/10 - Tốt

Barb

Thích: Sạch sẽ, nhân viên & dịch vụ
Không thích: Điều kiện & cơ sở vật chất nơi lưu trú
Lưu trú 3 đêm vào Tháng 2, 2024
Au Lac Charner Hotel Team trả lời vào 26/03/2024
Dear Barb,Thank you so much for choosing Au Lac Charner Hotel for your stay in Ho Chi Minh city and giving us a good comment.We are very delighted that you had a memorable stay at the hotel.Your satisfaction on service is the motivation for us to work even harder. We hope you and family have a wonderful day and look forward to welcoming you back to us in the near future.Best regards,

4/10 - Kém

David

Không thích: Tiện nghi, dịch vụ, điều kiện & cơ sở vật chất nơi lưu trú
Lưu trú 5 đêm vào Tháng 2, 2024
Au Lac Charner Hotel Team trả lời vào 26/03/2024
Dear Mr. David,Thank you for staying at Au Lac Charner Hotel and taking the time to share your experience with us. We sincerely apologize and so sad to learn that we failed to meet your expectations and you had a frustrating experience during your stay, but I really appreciate you bringing this issue to my attention. We take guest feedback very seriously and have informed our relevant department directly to ensure this does not happen again. We would love to make things right if you give us another chance.We hope you and family have a wonderful day and look forward to welcoming you back to us in the near future.Best regards,

8/10 - Tốt

Rob, West Hurley

Đi cùng gia đình, Đi cùng bạn đồng hành
A nice old world feel to the property. A little far from some historic places to see while in the city.
Lưu trú 1 đêm vào Tháng 2, 2024
Au Lac Charner Hotel Team trả lời vào 02/03/2024
Dear Mr. Rob,Thank you so much for choosing Au Lac Charner Hotel for your stay in Ho Chi Minh city and giving us a good comment.We are very delighted that you had a memorable stay at the hotel.Your satisfaction on service is the motivation for us to work even harder. We hope you and family have a wonderful day and look forward to welcoming you back to us in the near future.Best regards,

10/10 - Xuất sắc

MAREK ZBIGNIEW

Đi theo nhóm
Thích: Sạch sẽ, nhân viên & dịch vụ, điều kiện & cơ sở vật chất nơi lưu trú, tiện nghi phòng
Sehr gut
Sehr schoen
Lưu trú 2 đêm vào Tháng 2, 2024
Au Lac Charner Hotel Team trả lời vào 02/03/2024
Dear Mr. Marek Zbigniew,Thank you so much for choosing Au Lac Charner Hotel for your stay in Ho Chi Minh city and giving us a good comment.We are very delighted that you had a memorable stay at the hotel.Your satisfaction on service is the motivation for us to work even harder. We hope you and family have a wonderful day and look forward to welcoming you back to us in the near future.Best regards,

10/10 - Xuất sắc

Marc

Thích: Sạch sẽ, nhân viên & dịch vụ, điều kiện & cơ sở vật chất nơi lưu trú
The property is wonderful and the staff is a delight. This was my second stay but not my last! Thank you!
Lưu trú 3 đêm vào Tháng 2, 2024
Au Lac Charner Hotel Team trả lời vào 20/02/2024
Dear Mr. Marc,Thank you so much for choosing Au Lac Charner Hotel for your stay in Ho Chi Minh city and giving us a good comment.We are very delighted that you had a memorable stay at the hotel.Your satisfaction on service is the motivation for us to work even harder. We hope you and family have a wonderful day and look forward to welcoming you back to us in the near future.Best regards,Au Lac Charner Hotel Team

8/10 - Tốt

Lina

Lưu trú 3 đêm vào Tháng 2, 2024
Au Lac Charner Hotel Team trả lời vào 20/02/2024
Dear Ms. Lina,Best regards,Au Lac Charner Hotel Team

10/10 - Xuất sắc

Steve, Perth

Đi theo nhóm, Đi cùng gia đình, Khách đi công tác, Đi cùng gia đình và trẻ nhỏ, Đi cùng bạn đồng hành
Thích: Sạch sẽ, nhân viên & dịch vụ, tiện nghi, dịch vụ, điều kiện & cơ sở vật chất nơi lưu trú
Safe. Police station cross the road. Food? Turn ether way 3 doors up restront next to it a cheep food restront next is 7/11 next to that more food. Pool is grate,sauna is grate.Between brefast and omlets and cakes and fruit the afternoon tea on the roof is wow. The staff are grate even on publick holiday. You want to change cash turn left 3 doors up best rate in town.. This place is a gem..
Lưu trú 2 đêm vào Tháng 2, 2024
Au Lac Charner Hotel Team trả lời vào 20/02/2024
Dear Mr. Steve,Thank you so much for choosing Au Lac Charner Hotel for your stay in Ho Chi Minh city and giving us a good comment.We are very delighted that you had a memorable stay at the hotel.Your satisfaction on service is the motivation for us to work even harder. We hope you and family have a wonderful day and look forward to welcoming you back to us in the near future.Best regards,Au Lac Charner Hotel Team

6/10 - Được

Tove karin

Thích: Sạch sẽ, nhân viên & dịch vụ
Mye kan forbedres…
Frokosten var utplukket og begrenset når vi valgte å spise kl.9.00. Da var det ikke mer bacon, salami eller ost igjen. Men kl. 7.00 opplevde vi å få det som vi forventet.kun 6 senger ved bassenget. Dusjen er plassert ute på verandaen. Vi hadde juniorsuite, og derfor gratisafternoon tea. Men det var kun teen som var bra, kaker og sandwich var tørt og smakløst.
Lưu trú 3 đêm vào Tháng 2, 2024
Au Lac Charner Hotel Team trả lời vào 20/02/2024
Dear Tove Karin,Thank you so much for choosing Au Lac Charner Hotel for your stay in Ho Chi Minh city.We sincerely apologize for not meeting your expectations, your feedback has been noted and will be forwarded to the relevant departments for suitable quality improvements.Your satisfaction on service is the motivation for us to work even harder.We hope you and family have a wonderful day and look forward to welcoming you back to us in the near future.Best regards,Au Lac Charner Hotel Team

8/10 - Tốt

christian

Thích: Sạch sẽ, nhân viên & dịch vụ, điều kiện & cơ sở vật chất nơi lưu trú, tiện nghi phòng
Lưu trú 3 đêm vào Tháng 2, 2024
Au Lac Charner Hotel Team trả lời vào 20/02/2024
Dear Christian,Thank you so much for choosing Au Lac Charner Hotel for your stay in Ho Chi Minh city and giving us a good comment.We are very delighted that you had a memorable stay at the hotel.Your satisfaction on service is the motivation for us to work even harder. We hope you and family have a wonderful day and look forward to welcoming you back to us in the near future.Best regards,Au Lac Charner Hotel Team

10/10 - Xuất sắc

Xiao Wen

Đi theo nhóm
Thích: Sạch sẽ, nhân viên & dịch vụ, điều kiện & cơ sở vật chất nơi lưu trú, tiện nghi phòng
Lưu trú 3 đêm vào Tháng 2, 2024
Au Lac Charner Hotel Team trả lời vào 20/02/2024
Dear Xiao Wen,Thank you so much for choosing Au Lac Charner Hotel for your stay in Ho Chi Minh city and giving us a good comment.We are very delighted that you had a memorable stay at the hotel.Your satisfaction on service is the motivation for us to work even harder. We hope you and family have a wonderful day and look forward to welcoming you back to us in the near future.Best regards,Au Lac Charner Hotel Team

10/10 - Xuất sắc

Khách đã xác thực

Đi theo nhóm
Thích: Sạch sẽ, nhân viên & dịch vụ, điều kiện & cơ sở vật chất nơi lưu trú, tiện nghi phòng
Skønt hotel, super beliggende i distrikt 1. Dejligste pool område. Hyggeligt og hjælpsomt personale. Dejlig og meget forskelligt morgenmad.
Lưu trú 1 đêm vào Tháng 2, 2024
Au Lac Charner Hotel Team trả lời vào 20/02/2024
Dear Valued Guest,Thank you so much for choosing Au Lac Charner Hotel for your stay in Ho Chi Minh city and giving us a good comment.We are very delighted that you had a memorable stay at the hotel.Your satisfaction on service is the motivation for us to work even harder. We hope you and family have a wonderful day and look forward to welcoming you back to us in the near future.Best regards,Au Lac Charner Hotel Team

8/10 - Tốt

Kim Moeller

Đi cùng gia đình
Thích: Sạch sẽ, nhân viên & dịch vụ, điều kiện & cơ sở vật chất nơi lưu trú, tiện nghi phòng
Nice stay at Au Lac Charner hotel
Au Lac Charner Hotel is located quite central in Ho Chi Minh City. We had a great stay and can really recomend this hotel to others. Staff helped us during the stay.
Lưu trú 1 đêm vào Tháng 2, 2024
Au Lac Charner Hotel Team trả lời vào 20/02/2024
Dear Ms. Kim Moeller,Thank you so much for choosing Au Lac Charner Hotel for your stay in Ho Chi Minh city and giving us a good comment.We are very delighted that you had a memorable stay at the hotel.Your satisfaction on service is the motivation for us to work even harder. We hope you and family have a wonderful day and look forward to welcoming you back to us in the near future.Best regards,Au Lac Charner Hotel Team

10/10 - Xuất sắc

christian

Thích: Sạch sẽ, nhân viên & dịch vụ, điều kiện & cơ sở vật chất nơi lưu trú, tiện nghi phòng
Lưu trú 1 đêm vào Tháng 1, 2024
Au Lac Charner Hotel Team trả lời vào 20/02/2024
Dear Christian,Thank you so much for choosing Au Lac Charner Hotel for your stay in Ho Chi Minh city and giving us a good comment.We are very delighted that you had a memorable stay at the hotel.Your satisfaction on service is the motivation for us to work even harder. We hope you and family have a wonderful day and look forward to welcoming you back to us in the near future.Best regards,Au Lac Charner Hotel Team

10/10 - Xuất sắc

Steve, Perth

Đi cùng gia đình, Khách đi công tác, Đi cùng bạn đồng hành
Thích: Sạch sẽ, nhân viên & dịch vụ, tiện nghi, dịch vụ, điều kiện & cơ sở vật chất nơi lưu trú
The staff are grate the rooms are good, quiet and convinient.To the left the cash. Exchange is grate rate and only a few steps a way from everthing you need. Not for kids as pool is on the roof and it is deep sauna is hot and afternoon tea is convinient to get you to diner . If you book get bracfast as it is grate.
Lưu trú 3 đêm vào Tháng 1, 2024
Au Lac Charner Hotel Team trả lời vào 20/02/2024
Dear Steve,Thank you so much for choosing Au Lac Charner Hotel for your stay in Ho Chi Minh city and giving us a good comment.We are very delighted that you had a memorable stay at the hotel.Your satisfaction on service is the motivation for us to work even harder. We hope you and family have a wonderful day and look forward to welcoming you back to us in the near future.Best regards,Au Lac Charner Hotel Team

10/10 - Xuất sắc

Gunilla

Thích: Sạch sẽ, nhân viên & dịch vụ, điều kiện & cơ sở vật chất nơi lưu trú, tiện nghi phòng
Lưu trú 6 đêm vào Tháng 1, 2024
Au Lac Charner Hotel Team trả lời vào 20/02/2024
Dear Gunilla,Thank you so much for choosing Au Lac Charner Hotel for your stay in Ho Chi Minh city and giving us a good comment.We are very delighted that you had a memorable stay at the hotel.Your satisfaction on service is the motivation for us to work even harder. We hope you and family have a wonderful day and look forward to welcoming you back to us in the near future.Best regards,Au Lac Charner Hotel Team

10/10 - Xuất sắc

Keana

Đi cùng bạn đồng hành
Thích: Sạch sẽ, nhân viên & dịch vụ, tiện nghi, dịch vụ, điều kiện & cơ sở vật chất nơi lưu trú
Very centrally located
Lưu trú 3 đêm vào Tháng 1, 2024
Au Lac Charner Hotel Team trả lời vào 20/02/2024
Dear Keana,Thank you so much for choosing Au Lac Charner Hotel for your stay in Ho Chi Minh city and giving us a good comment.We are very delighted that you had a memorable stay at the hotel.Your satisfaction on service is the motivation for us to work even harder. We hope you and family have a wonderful day and look forward to welcoming you back to us in the near future.Best regards,Au Lac Charner Hotel Team

10/10 - Xuất sắc

Jung

Đi cùng gia đình và trẻ nhỏ
Thích: Sạch sẽ, nhân viên & dịch vụ, tiện nghi, dịch vụ, điều kiện & cơ sở vật chất nơi lưu trú
.
Lưu trú 1 đêm vào Tháng 1, 2024
Au Lac Charner Hotel Team trả lời vào 20/02/2024
Dear Mr. Jung,Thank you so much for choosing Au Lac Charner Hotel for your stay in Ho Chi Minh city and giving us a good comment.We are very delighted that you had a memorable stay at the hotel.Your satisfaction on service is the motivation for us to work even harder. We hope you and family have a wonderful day and look forward to welcoming you back to us in the near future.Best regards,Au Lac Charner Hotel Team