We stay at 1st floor and most of the time we are not able to connect to Wifi . Informed receptionist but nothing has been done .
Was surprised that we have been charged VN Dong 90k because we checked out 1/2 late . We have been staying in 2 star hotels up to 5 star hotels but never been asked to pay for " a little bit of late check out " ( Even sometimes we checked out 1 hour late due to flight schedule )